Total 2,294 Senior Executive level Customer Service job vacancies

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

MORROW HEALTH

MORROW Health is Singapore’s largest integrated fitness and recovery destination, designed to help individuals build healthier, more resilient lives through intentional daily habits. Grounded in lifestyle medicine, MORROW Health brings together physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection through structured programmes and purpose-built environments that make sustainable lifestyle change achievable. Supported by evidence-informed practice and data from wearables and lifestyle inputs, MORROW Health helps members recognise patterns, build consistency, and stay accountable—turning insight into everyday action that supports long-term vitality, strength, and clarity, without medical diagnosis or treatment.

Location: Singapore
Reports To: Membership Experience Manager

Role Overview 

As a MORROW Experience Executive, you will be the first point of contact for our members and guests, playing a critical role in shaping their journey with us. You will manage daily queries, provide exceptional service recovery, and ensure every interaction reflects our brand values of care, wellness, and excellence. 

This role goes beyond standard customer service — you will act as a brand ambassador, guiding members through our service offerings, resolving feedback promptly, and creating meaningful experiences that foster loyalty and retention. 

Key Responsibilities 

• Handle customer feedback, complaints, compliments, and inquiries with professionalism and empathy. 

• Provide accurate information on all service offerings (wellness, recovery, nutrition, and lifestyle facilities) to members and guests. 

• Manage and maintain merchandise inventory: monitor stock levels, ensure timely replenishment, oversee visual-merchandising standards and presentation of retail displays to uphold our brand experience. 

• Support the daily operations of the membership desk, including rostering coverage, queue management, and appointment scheduling. 

• Log, escalate, and follow up on service issues in line with SOPs, ensuring timely resolution and service recovery. 

• Maintain up-to-date knowledge of promotions, membership packages, and new service launches. 

• Collect and relay member feedback to the Manager for continuous improvement initiatives. 

• Assist in the execution of member engagement activities, workshops, or events. 

• Ensure data accuracy when updating member records in the CRM system. 

• Uphold confidentiality, service consistency, and compliance with organisational standards. 

Requirements

• Diploma/Certificate in Hospitality, Business, Customer Service, or related field. 

• Minimum 1–3 years of experience in customer-facing roles, preferably in hospitality, healthcare, fitness, spa, or wellness environments. 

• Strong communication and interpersonal skills, with a natural customer-first mindset. 

• Ability to remain calm under pressure and resolve conflicts with professionalism. 

• Tech-savvy with experience using CRM or booking systems. 

• Team player who is adaptable, proactive, and comfortable working in a startup environment. 

• Bonus: Prior experience in wellness-focused settings such as gyms, spas, recovery facilities, or health & lifestyle clubs. 

Why Join Us
This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You will contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.

At Morrow, you will not only help define operational excellence but also build the culture, rhythm, and future of interventions. You won't just be joining a team. You will be co-creating tomorrow.

Morrow Health Pte Ltd is an equal opportunity employer committed to building a diverse and inclusive team.

Brief Summary:
Join a dynamic team as an IT Support Executive, where you'll play a crucial role in ensuring the seamless operation of IT systems and providing top-notch technical assistance. This position offers exciting opportunities for professional growth and process improvement in a collaborative environment.

Responsibilities:

• Provide Help Desk Support: Respond to user inquiries, troubleshoot issues, and resolve hardware, software, and network problems.
• Manage User Accounts: Create, update, and oversee user accounts, including password resets and access permissions.
• Ensure IT Security: Implement security measures, manage antivirus software, and conduct security audits.
• Carry out Data Backup & Recovery: Ensure data integrity, manage backup procedures, and assist in the recovery of lost or corrupted data.
• Support Mobile Devices: Assist with setup, configuration, and troubleshooting of mobile devices.
• Conduct Documentation: Create and update IT procedures, troubleshooting guides, and system configurations.
• Deliver Training & User Education: Conduct sessions on IT best practices and raise security awareness among users.
• Oversee IT Asset Management: Maintain an inventory of hardware and software, track licenses, and manage lifecycle.
• Support Business Applications: Configure and customize internal applications, develop workflows, and integrate various enterprise tools
• Implement Process Automation: Streamline operations using workflow automation tools effectively.
• Provide Remote Support: Offer assistance to remote employees through remote access tools or phone support.
• Liaise with Vendors: Manage interactions with vendors for hardware and software services, including support contracts and warranty claims.
• Ensure Compliance: Confirm IT practices align with regulations and internal policies.
• Identify Improvement Opportunities: Propose and implement process enhancements to boost efficiency and user satisfaction.
• Perform additional tasks as assigned.

Requirements:

• Relevant educational qualifications related to IT or a related field.
• At least 2 years of hands-on experience in IT support, help desk systems, and remote support tools.
• Strong understanding of hardware, software, and networking fundamentals.
• Familiarity with IT security practices and compliance standards.
• Proficient in using and building workflows within Zoho applications (CRM, Desk, Projects, Creator, People).
• Strong knowledge and experience in Microsoft SharePoint and exposure to other enterprise software (e.g., Microsoft 365, Google Workspace, ERP systems).
• Capability to install, configure, and troubleshoot business applications for both desktop and mobile platforms.
• Excellent problem-solving and communication abilities.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional, ITIL Foundation, Zoho certifications) are advantageous.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

Registration No.: R23112488 (Julian Nerchan)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Monday - Friday (9am-6pm)
• Working location: Eunos
• Salary: SGD 3000 – SGD 3,500

Job Responsibilities

Community and Volunteer Involvement

• Assess and meet the organisation’s needs through the recruitment, placement, training and retention of volunteers
• Collect and conduct data analysis of volunteer engagement targets and submit reports to key stakeholders and funding authorities
• Coordinate with relevant internal departments and external community partners in fulfilling community engagement projects
• Develop and manage delivery of internal as well as external communication plans to support programme objectives
• Develop, execute and manage volunteer driven programmes
• Engage and build partnerships with relevant stakeholders such as grassroots organisations, corporations, health and educational institutions
• Network and attend meetings relating to volunteer activities with related partners and agencies
• Organise programmes for orientation and induction/training of volunteers
• Plan and organise volunteer appreciation-related activities (e.g. appreciation party, get-together)
• Plan, develop and implement community engagement plans for seniors
• Recruitment of volunteers to provide assistance to members and coordinate community volunteer efforts
• Review and evaluate volunteer programme and activities

Administrative

• Keep and maintain stakeholders’ registry and statistics
• Oversee and develop corporate marketing materials e.g. annual report,website, social media
• Propose and monitor budget for different programmes and funds
• Provide clerical and administrative support
• Provide secretariat support to staff meetings

Job requirements

• Diploma in Community Development/Engagement and above
• Experience in eldercare preferred
• Comfortable with working with seniors

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Air Import Customer Service Executive

• Working Location:  Alps Ave (Changi)
• Working hours:  Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary:  $2500-$3500

Job Summary:

The Airfreight Customer Service Executive (Import) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Experience manage multiple airfreight import shipments simultaneously
• Previous hands-on experience in using Cargowise system is preferred.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

We are looking for highly independent and hands-on individuals to join our operations team as Purchasing and Customer Support Executive. You will be responsible for following:

Job Description:

· Permanent fulltime position, 5 days week.

· Reporting to immediate supervisor in Operations.

Job Roles and Responsibilities:

· Handling of direct or indirect purchases for the company.

· Coordinate and provide operational support to various teams.

· Assisting in tendering requirements, quotation requests and issuance of Purchase orders.

· Sourcing of products and services from suppliers.

· Monitoring deliveries and warranty coverage with the customers and suppliers.

· Maintain an accurate warranty record of purchases.

· Handling of material RMA to vendors and their subsequent return.

· Coordinate with the shipping, finance, and project teams to facilitate project and purchasing activities.

· Adherence to standard operating procedures (SOP), processes and guidelines.

· Other duties as assigned by the supervisor.

Secondary duties:

· Serve as a secondary point of contact with the customer on all issues relating to the account being assigned.

· Respond to customer queries in a timely and accurate way via email, phone etc.

· Follow up with customers to ensure their issues are resolved.

· Support the customer in escalating issues and discrepancies resolutions.

· Extending opportunities to principles on a routine basis.

Job skills and requirements:

· Qualification: Min. ITE and above preferably in Logistics, Supply Chain or related field.

· Effective communication skills in English (written and spoken) will be preferred.

· Good interpersonal, negotiation and coordination skills.

· Resourceful, meticulous and organized.

· Effective time management skills.

· Able to work independently, multi-task and work cohesively as a team.

· Proficient in MS Office applications.

· Familiar with the usage of ERP tools.

· Min. 2 years of relevant working experience preferred.

• Working location at Harbourfront

• Working hour: Monday –Friday (8:30am – 5:30pm)

• AWS + Variable Bonus

• Excellent Welfare &Benefits

• Well Established German MNC Freight Forwarding Company

Job Scope

• Purchase, setup, install and/or support all servers, workstations and laptop, and office network, telecommunications and other peripheral hardware in a networked environment at all company site within the region. Include hardware and operating system software support
• Maintain WAN and internet connectivity of all company sites within the region, including Active Directory access, connectivity to corporate WAN, maintenance of regional user accounts, and maintenance of regional network resources
• Oversees troubleshooting, systems backup, archiving and disaster recovery procedures.
• Maintain system documentation
• Oversees all help desk activities at the region level
• Provide end-user software support for Words, Excel, PowerPoint and other third-party productivity and utility software
• Ensure proper licensing of all software
• Citrix client support
• Install and test approved software and software upgrades in the network environment
• Maintain network maps of all sites
• Select, liaise with and monitor the performance of IT suppliers that may be utilized for a variety of IT services (e.g. ISP, hardware purchases, consulting etc.)
• Setup and maintain all office security system and telecommunication system, including routing for seating assignments
• International travel to all sites within the region as and when required, approved by the requesting manager with approval by Director and by Regional Director
• Performs other duties as assigned by Group Chief Information Officer

Requirement

• Degree in Computer Science /Information Technology or equivalent
• 2 – 4 years of working experience in handling server and computer network, network administration and network installation

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOOSOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

• Provide Level 1 application support for clinical and internal systems, including troubleshooting, issue logging, and escalation
• Assist in system changes, user acceptance testing (UAT), and minor enhancements
• Support user access management, system setup, and basic configurations
• Perform data extraction, report generation, and basic analysis to support operational needs
• Work closely with clinicians and users to resolve system and workflow-related issues
• Coordinate with internal IT teams and vendors for issue resolution, system updates, and follow-ups
• Support system implementation, upgrades, and integration activities
• Assist in procurement, asset tracking, and basic administrative tasks
• Maintain system documentation, SOPs, and ensure proper tracking of issues and resolutions
• Support audit, compliance, and KPI reporting, and identify opportunities for process improvement and automation

Requirements:

• Degree in IT, Healthcare, or related discipline, with 2 to 4 years of experience in IT support, application support, or similar roles
• Exposure to application/system support, including troubleshooting, user support, or ticket handling
• Experience in healthcare or clinical systems is an advantage but not required
• Basic knowledge of IT systems, networks, or system integrations
• Familiar with Excel and data reporting; exposure to reporting or analysis is a plus
• Experience in procurement, administrative support, or operations coordination is advantageous
• Strong problem-solving, organisational, and communication skills, with the ability to support non-technical users
• Able to multitask, work independently, and adapt in a fast-paced environment

To apply, please visit www.gmprecruit.com and search for Job Reference: X9YYYYXY

To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Operations Customer Service Executive (OCSE) 
Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Barista/Service Executive

Overview:

The Barista/Service Executive ensures that all guests are happy and welcome during their visit by ensuring excellent service, communication, and product knowledge. The Barista/Service Executive assists with the running of the floor, the coffee bar, and ensures smooth operations. The Barista/Service Crew has a deep passion for coffees and service.

Duties & Responsibilities:

Operations:

-Preparation of high quality coffees and beverages

-Execute latte art

-Calibration of equipment

-Ensure every customer feels welcome to the place

-Provide excellent and friendly service to customers

-Ensure smooth and pleasant ordering experience

-Ensure accurate and professional delivery of food and beverages

-Ensure smooth and polite payment process

-Assist with packing and delivery orders

-Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction

-Willing to go the extra mile for customers while gaining the respect and camaraderie of customers

-Ensure cleanliness and high hygiene standards of all service areas and equipment

Requirements:

- Excellent attitude and hardworking

- Very passionate about coffees, service, and food

- Motivated to want to delight and please all our different customers

- Attentive to details and meticulous to ensure smooth operations with minimal errors

- Good interpersonal skills so as to build good working relationships with colleagues and managers

- Good problem-solving skills to ensure continued operations in the face of challenges

Benefits:

- Annual Leave

- $300 medical claims per year

- Medical Hospitalisation/Work Injury Insurance

- Staff meal allowance

- Yearly Increment upon good performance

Role:

You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.

Responsibilities

• Manages immigration applications for clients relating to Singapore Citizenship and other applications etc

• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission

• Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies

• Understand clients’ backgrounds and write cover letters to best present their profiles

• Ensure high work accuracy is delivered in all applications to the government bodies

• Provide exceptional customer experience and maintain high standards of service

• Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time

• Updating and maintaining respective tracking sheets accurately in an organized and timely manner

• Any other duties assigned by Management

Requirements

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent

• Strong communication skills with Chinese client and good written English skills

• Prior client management experience is required

• Preferably with at least 2 years of experience in customer facing & handling large volume of document . Client and project management experience is a plus

• No prior immigration experience is required as on-the-job training will be provided.

• Good time management skills & must be able to handle a high volume of digital documents

• Ability to plan workload and meet deadlines

Working hours:

Mon to Fri 9am - 6.30pm ( Hybrid Available )

Sales Support / Sales Coordinator x 2 Headcount 

• Monday-Friday 9am to 6pm // 8.30am-5.30pm [ NO OT Required ]
• After confirmed entitled to 6 days WFH per month
• Location: 2-3 bus stop from Clementi MRT, Singapore
• Basic: $2,800 - $3,500 + AWS + Performance Bonus [ March ]

Requirements:

• Minimum Diploma or equivalent
• Minimum 2 years of relevant experience as sales support, preferable in marine or engineering related products [spare parts]
• Product training provided by sales team or sales director from Italy.
• This role will mainly handle clients from Asia pacific, Singapore, Korea and Australia.

Job Scopes:

• Handle day-to-day sales administration such as preparing quotations, processing orders with accuracy and timeliness
• Sales Coordination for the dedicated countries
• Coordinate with Shipping department on order delivery
• Quick response to customer's inquiries, claims and other related questions
• Respond to complaints from customers and give after-sales support when requested
• Inform clients of unforeseen delays or problems
• Follow up with clients on the offer and delivery
• Provide full sales and daily operational support to Area Manager