Total 41 job vacancies in Chennai

About Wati

Started as a WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system that goes beyond a single platform. We empower businesses that sell, support, and grow through conversations by observing customer intent in real-time, deciding the next best revenue action, and executing it seamlessly across marketing, sales, and support—all within WhatsApp and connected messaging channels.

Our Platform & AI Capabilities

Wati is designed for scalability and intelligence. Our AI-native platform simplifies complex customer communication operations through a unified inbox, a robust multi-channel messaging infrastructure, and no-code automation. At the heart of our solution is Astra, our intelligent AI layer, which helps you create AI Agents for all customer interactions and all your messaging platforms. By integrating AI agents into the ecosystem, we enable businesses of all sizes to deliver measurable ROI and build deeper customer relationships.

Our Backing & Partnerships

Trusted by over 16,000 customers across 190+ countries, Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta and Google, we maintain the highest standards of platform excellence and integration.

About This Role

We’re looking for a high-agency, technical Product Manager to work at the intersection of platform, integrations, growth, and AI systems.

This role is ideal for someone who:

• Thinks in systems, not features
• Lives inside AI tools. You use LLMs, coding copilots, and AI research tools daily — not as novelty, but as workflow 
• Is comfortable with ambiguity and evolving product-market fit
• Can translate complex workflows into scalable product experiences
• Understands how AI products behave in production (not just demos)

You’ll work closely with Engineering, Design, GTM, and Leadership to build products that power how businesses communicate, automate, and monetize customer interactions.

Responsibilities

Product Strategy & Execution

• Own roadmap across platform, integrations, and AI workflows
• Prioritize based on business impact, scalability, and speed to value

Platform & Productisation

• Design scalable systems that reduce manual onboarding and implementation
• Define what should be self-serve vs high-touch
• Build APIs, workflows, and extensible infrastructure with engineering

Growth & Adoption

• Own key metrics: activation, deployment, retention, conversion
• Improve time-to-value and drive product adoption
• Optimize onboarding, pricing, and bundling

AI Product Quality

• Define quality benchmarks (accuracy, reliability, latency)
• Build evaluation frameworks (test cases, simulations, evals)
• Improve real-world performance through iteration (data, prompts, workflows)

Cross-functional Leadership

• Work across Product, GTM, and Engineering to drive execution
• Translate customer needs into scalable product solutions

Core

• 2–5 years of Product Management experience (B2B SaaS / platform preferred)
• Demonstrable use of AI tools — you use LLMs for writing, research, prototyping, analysis, and coding assistance. You are comfortable to walk us through your AI-augmented workflow in detail.
• Strong understanding of APIs, integrations, and data systems
• Experience driving end-to-end product execution

What We’re Looking For

• Experience building platform or integration-heavy products
• Strong intuition for growth (onboarding, activation, retention)
• Ability to simplify complex workflows into scalable systems
• Comfortable in fast-paced, ambiguous environments - When exploring a problem, you'll spin up a quick test in an AI tool, build a throwaway agent, or hack together a demo

AI Product Thinking

• You understand that AI systems are probabilistic, not deterministic — and you've designed products that account for this (graceful fallbacks, human-in-the-loop, confidence thresholds, edge case handling etc..,)
• Experience with product quality, evals, or iterative improvement loops
• Ability to design for trust, usability, and real-world performance

Bonus

• AI / automation / agent-based product experience
• Exposure to messaging / CRM / CX tools
• Technical background (engineering, data)

Why Join Us

• Build at the intersection of AI, messaging, and revenue orchestration
• Work on a product used by 16,000+ customers globally
• High ownership, fast execution, real impact
• Backed by top-tier investors
• AI-first product DNA 

About Wati
Started as a WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system that goes beyond a single platform. We empower businesses that sell, support, and grow through conversations by observing customer intent in real-time, deciding the next best revenue action, and executing it seamlessly across marketing, sales, and support—all within WhatsApp and connected messaging channels.

Our Platform & AI Capabilities 

Wati is designed for scalability and intelligence. Our AI-native platform simplifies complex customer communication operations through a unified inbox, a robust multi-channel messaging infrastructure, and no-code automation. At the heart of our solution is Astra, our intelligent AI layer, which helps you create AI Agents for all customer interactions and all your messaging platforms. By integrating AI agents into the ecosystem, we enable businesses of all sizes to deliver measurable ROI and build deeper customer relationships.

Our Backing & Partnerships 

Trusted by over 16,000 customers across 190+ countries, Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta and Google, we maintain the highest standards of platform excellence and integration.

About this role

As Head of Partnerships for India & ROW, you will scale and optimize Wati’s existing partner ecosystem to drive revenue growth and market expansion. You will refine partner programs, lead GTM initiatives, and work cross-functionally to maximize partner-led impact.

Key Responsibilities:

• Build a scalable partner program and GTM
• Revenue Generation: Drive partner revenue growth through collaboration with key partners.
• Program Development: Create and implement a scalable partner program and go-to-market (GTM) strategy.
• Partner Framework: Establish a comprehensive partner framework focused on acquisition, enablement, expansion, support, and continuous training.
• Process Optimization: Develop and refine partner processes and tools, ensuring ongoing improvements.
• Be a partner champion in the organization
• Organizational Advocacy: Act as a champion for partnerships within the company.
• Cross-Functional Integration: Develop a cohesive partner strategy that integrates processes, content, and data with various stakeholders (e.g., Marketing, Sales, Product/Engineering).
• Team Leadership: Build and lead a high-performing, world-class partner management team.
• Talent Development: Recruit, coach, and mentor partner managers to foster a culture of excellence.
• Financial Management: Oversee P&L and budget management for the partnership function.

Qualifications:

• Ecosystem Knowledge: Strong understanding of Wati’s ecosystem, with prior relevant experience.
• Experience: Proven track record in leading partner managers, account management, or sales teams within a software company, ideally in the SaaS or subscription software sector.
• Leadership Skills: Ability to effectively lead and manage global, distributed teams across diverse cultures and business lines.

• Strategic mindset - ability to prioritize among partners and build long term relationships
• 10 years of experience in partnership, and at least 5 years of management experience leading a team of young and driven individuals in a dynamic and ever changing environment, preferably in a tech or software company
• Partner centric mindset
• Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment.
• Familiarity with CRM tools is a plus eg. Hubspot
• Strong communication skills (verbal and written), energetic, team player

Job Summary
We are seeking an experienced and dynamic individual to join our team as a Strategy Implementation and Market Development Manager. The ideal candidate will be responsible for implementing strategies outlined by the Project Management Team, gathering customer feedback, and analysing market trends. Additionally, the role involves establishing and maintaining relationships with key opinion leaders within the designated region, monitoring competitor information, and staying updated with doctors' prescription trends through collaboration with pharmacy managers. The incumbent will also be responsible for planning and executing Continuing Medical Education (CME) initiatives and other relevant activities to uphold the company's brand image.
 

Roles & Responsibilities
• You will be responsible for promotion of the products by implementing marketing strategies using visual aids and feedback to the Project Management Team (PMT) while assessing competitors' products. Analyse doctor prescription trends to pitch products aligned with their preferences for specific molecules. Engage with pharmacists to gather data on competitor products, enhancing brand value and maintaining a competitive edge.
• You will be responsible to foster relationships with key opinion leaders and doctors, gathering feedback and competitor information, while providing medical support through Continuing Medical Education (CME) and resolving queries. Collaborate with the project management team to organize Sparsh and life awareness programs, nurturing positive connections with stakeholders.
• You will be responsible of weekly goal setting for each product and each doctor, study market trend and competitors’ products to understand their influence on customers in order to ensure that goals set for each week are achieved and overall yearly sales targets are met.
• You will be responsible to coordinate field activities for Continuing Medical Education (CME) programs, persuading doctors to participate with the company.Arrange speakers and venues for CME events, collaborating with other divisions to jointly organize the sessions.
• You will be responsible to manage logistics for corporate social responsibility initiatives like the awareness for Life program, contributing to the establishment of the company's brand image within the medical community.
• You will be responsible to review the sales of existing products through weekly sales review meetings, weekly statements from stockiest and compare against set targets, take corrective actions in case of any shortfalls to ensure that weekly sales targets are achieved.
• You will be responsible to manage Territory Data by regularly engaging with pharmacy managers and distributors to collect sales data and input RCPA data into the Unnati portal.
• You will be responsible to maintain an updated list of doctors within the designated area via handheld devices, and regularly meet with retailers to track product status.
• You will be responsible to organize monthly schedules using palm-top devices, inputting visit data and generating reports as necessary to ensure the portal contains the latest information.

Dimensions of Function: An individual contributor processing a range of financial transactions including the more complex processes.

Experience: Graduates with banking knowledge and with prior experience in the similar domain are preferred.

Roles & Responsibilities:

Customer:

1. Achieve pre-defined quality levels to meet and exceed customer SLAs.
2. Maintain sanctity of customer data and adhere to Compliance, INFOSEC and audit requirement policies.
3. Should take additional responsibilities at process level by taking ownership in process improvement / changes required for the process to create value to clients.

Financial:

1. Eliminate Operational Losses, write off/ Compensation, or Goodwill payment, Rework, by giving ideas via Kaizens, change logs, and show tangible benefits and take steps to reduce Customer complaints and rework.

Corporate initiatives, Learning & Knowledge:

1. Ensure 100% completion of mandatory trainings.
2. Ensure full participation in Org/local level initiatives.
3. To be part of at least one cross training in a process other than assigned process.
4. To be part of corporate social responsibility activities as announced from time to time.

Internal Business Processes:

1. Process information / financial transactions in accordance with the assigned targets. Strive to improve upon productivity targets for the team/process.
2. Handle all assigned processes and be ready to work on processes from simple to complex, as per operational requirements.
3. Display Teamwork and work in cooperation with colleagues for achieving Business Results.

Compliance:

1. Adhere to and comply with all Sopra Steria Project policies.
2. Ensure that your profiles and skills are kept up to date in the online portal.
3. Display of professional attitude, code of conduct, and always maintain dress code.
4. To ensure 100% completion of timesheets every month without any failures.

Typing skills, English comprehension / Document interpretation skills

Total Experience Expected: 01-04 years

Primary Responsibilities

Sales Management

• Achieve daily targeted number of sales calls with effectiveness

• Develop business leads for the Hotel on a weekly basis

• Prepare monthly list of accounts to penetrate for the following month

• Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts

• Prepare monthly action plan for main market segment

• Perform monthly review account profile on room nights production and average rate

• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge

• Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts

• Update management on VIP arrivals, meet and greet accordingly

• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue

• Conduct negotiations to achieve the best profit and rates for the Hotel

• Attend hotel clients and local community business events to network and maintain high visibility

• Update Director of Sales & Marketing on market trends and business leads
   

Team Management

• Interview, select and recruit direct reports

• Identify and develop team members with potential

• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Be aware of the hotel fire & life safety/emergency procedures

• Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

• Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests

• Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed

We are seeking an enthusiastic and detail-oriented F&B Executive to join our dynamic team in Chennai, India. In this pivotal role, you will oversee the daily operations of our food and beverage outlets, ensuring exceptional service quality, guest satisfaction, and operational excellence. You will lead a talented team while maintaining the highest standards of food preparation, beverage service, and customer engagement. This is an excellent opportunity for a motivated professional to make a meaningful impact in a fast-paced hospitality environment.

• Supervise, plan, coordinate, and control all F&B department activities, ensuring seamless operations across all outlets
• Maintain strict adherence to standard recipes and quality standards for all beverages and food items prepared and served
• Address guest complaints, requests, and inquiries promptly and professionally, ensuring maximum satisfaction and loyalty
• Develop and motivate team members to foster a collaborative, high-performing culture that promotes teamwork and professional growth
• Establish and maintain effective coordination with all departments to maximize cooperation, productivity, and guest service excellence
• Train team members on established procedures, safety protocols, and best practices in food handling and service standards
• Analyze and optimize resource utilization to identify cost-effective solutions while maintaining quality and service standards
• Prepare and maintain accurate F&B inventory journals, opening and closing stock records, and requisitions in accordance with established par stock levels
• Upgrade and stay current with industry trends, innovative practices, and new equipment in food and beverage preparation and service
• Develop and implement strategic marketing initiatives, seasonal menus, special promotions, and festival offerings to drive sales volume and revenue growth
• Ensure daily setup of equipment and mise-en-place arrangements in compliance with service policies and operational standards
• Maintain comprehensive knowledge of wines, cocktails, beverage mixing techniques, and diverse cuisines to guide team and enhance guest experiences
• Monitor cleanliness, organization, and maintenance of bar counters, cabinets, shelves, service pantries, and all operational areas
• Collaborate with management on budgeting, financial planning, and performance metrics to support organizational profitability
• Ensure compliance with food safety regulations, hygiene standards, and all organizational policies and procedures

We are seeking an enthusiastic and customer-focused Guest Service Associate to join our Food & Beverage team in Chennai, India. In this role, you will be the welcoming face of our organization, delivering exceptional service to our guests while maintaining the highest standards of professionalism and hospitality. You will work in a dynamic, fast-paced environment where your ability to connect with guests, anticipate their needs, and provide personalized attention will directly contribute to their overall experience with us.

• Greet guests warmly and create a welcoming atmosphere upon arrival, setting a positive tone for their visit
• Take food and beverage orders accurately and efficiently using point of sale (POS) systems while demonstrating attentiveness to detail
• Deliver orders promptly while maintaining quality standards and ensuring guest satisfaction
• Provide knowledgeable recommendations about menu items, specials, and beverage pairings to enhance the guest experience
• Address guest inquiries, concerns, and special requests with empathy, professionalism, and a solution-oriented approach
• Clear and reset tables in a timely manner while maintaining cleanliness, organization, and attention to detail
• Process payments and handle cash transactions accurately and securely
• Collaborate effectively with kitchen, bar, and housekeeping staff to ensure seamless and coordinated service delivery
• Maintain strict compliance with food safety, hygiene, and sanitation standards at all times
• Multitask effectively during peak service hours while remaining composed, supportive, and focused on guest needs
• Communicate guest feedback, preferences, and concerns to management to support continuous improvement
• Assist with setup and breakdown of dining areas as needed, demonstrating flexibility and team commitment
• Build genuine relationships with returning guests by remembering preferences and personalizing their experience

The General Ledger Accountant is responsible for processing journal entries, performing reconciliations, assisting with month-end close, ensuring compliance with accounting standards and preparing financial statements and reports.Key responsibilities include managing journal entries, bank reconciliations, fixed asset tracking, audit support, and financial data analysis to provide an accurate and timely snapshot of a company's financial health.A bachelor’s degree in accounting, Finance, or a related field is typically required. Strong understanding of Accounting Principles and regulations.Proficiency in Accounting JDE, Excel and accounting software.

• Greet and welcome guests promptly and courteously.
• Manage reservations and maintain an organized seating plan.
• Coordinate with kitchen and serving staff to ensure timely and efficient food service.
• Respond to guests' inquiries and resolve any service issues promptly.
• Monitor dining area to ensure cleanliness and orderliness.
• Assist in the preparation and setup of dining areas prior to service.
• Ensure compliance with health and safety regulations.

Marine Structural Engineer with experience in the design and analysis of marine structures including ports, jetties, berths and offshore platforms. The candidate should have strong expertise in structural analysis, marine loading conditions, and international design standards.

The responsibilities include

• Perform structural design and analysis of marine and offshore structures (steel and concrete).
• Develop load calculations (wave, wind, current, seismic, berthing, mooring loads)
• Conduct structural modelling using SACS/STAAD/SAP2000/ANSYS
• Prepare design calculations, reports, drawings, and technical documentation
• Coordinate with multidisciplinary teams
• Support site inspections, fabrication review, and structural integrity assessments

The candidate should have strong knowledge of marine structural design principles, experience in port & harbour structures / offshore oil & gas / marine infrastructure, Proficiency in structural analysis software, understanding of marine construction methods as well as good communication and report writing skills

Project Management Activity and Bridge Support

We need good Japanese speaking (JLPT N3 or N2 level) 5+ years’ technical experience resource,            who can work in Java or AI technologies.

• Expertise in handling a team.
• Should handle projects in parallel.
• Proficient in Japanese language and should handle the Japan customers confidently.
• Should involve in technical discussions with customers and can understand the technical terminologies.
• Experience in Agile Methodology development. CSM Certification of Scrum (Good to Have).
• Entire Project Management Life Cycle Experience: Right from SOW preparation, deciding the scope of work, preparing estimation and sharing the Delivery note.

            Japanese Language Proficiency

• JLPT N2 or JLPT N3 is mandate