Total 300 Senior Executive job vacancies in Surabaya, East Java

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possiblewhen human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future 
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations
• Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
• Prepares and analyzes internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
• Works in partnership with Operations, Training and Clients in developing and/enhancing evaluation programs that’s targeted to the objectives of the account and will unearth root cause of the problems, possible solutions and provide actionable insights for performance improvement
• Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘A’ level/ Diploma in any field.
• At least three (3) years of relevant working experience in handling contact centre cases in a call centre or service industry environment.
• Good knowledge of MS Excel and PowerPoint with knowledge on basic reports preparation.
• Experience in performing quality audit, root cause analysis, calibration, process improvement initiative.
• Knowledge of Quality terms, tools, and methodologies.
• Demonstrated ability to train and develop new and existing support agents
• Excellent organizational, time management, customer service and problem-solving skills while working in an environment with frequent interruptions.
• Excellent verbal and written communication skills in English and the language of supporting market.
• Strong time management skills and motivation to exceed expectations.
• Comfortable working with computers and multiple systems.

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

Reporting to: Finance Manager / Accountant

Job Summary:
We are seeking a detail-oriented and proactive Accounts Assistant with at least 2 years of accounting experience. The ideal candidate can work independently, manage day-to-day accounting tasks, and support the finance team in maintaining accurate financial records.

Key Responsibilities:

• Maintain day-to-day accounting records in SAP B1, including journal entries, accounts payable, accounts receivable, and bank reconciliations.
• Process invoices, payments, and expense claims accurately and timely.
• Assist in month-end and year-end closing activities.
• Prepare and reconcile reports, ensuring accuracy and completeness.
• Monitor and follow up on outstanding receivables and payables.
• Support internal and external audits by providing required documentation and explanations.
• Ensure compliance with company policies and relevant accounting standards.
• Provide general administrative support to the finance team as needed.

Requirements:

• Diploma or Bachelor’s in Accounting, Finance, or Business Administration.
• Minimum 2 years of accounting experience, ideally with SAP B1.
• Strong Excel and MS Office skills.
• Independent, detail-oriented, and organized.
• English communication skills.

Preferred Attributes:

• Proactive and willing to take ownership of tasks.
• Comfortable working in a small team environment and contributing to process improvements.

Business Development Executive Responsibilities:

• Familiarizing yourself with all products and services offered by our company.

• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.

• Attending networking activities to research and connect with prospective clients.

• Maintaining meaningful relationships with existing clients to ensure that they are retained.

• Suggesting upgrades or added products and services that may be of interest to clients.

• Crafting business proposals and contracts to draw in more revenue from clients.

• Negotiating with clients to secure the most attractive prices.

• Equipping staff with the technical and social skills needed to enhance sales.

• Reviewing clients' feedback and implementing necessary changes.

• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

Business Development Executive Requirements:

• Degree in marketing, business administration, or similar.

• Extensive sales experience.

• Intuitive and insightful, particularly regarding human behavior.

• Ability to generate revenue by identifying pain points and suggesting suitable products or services.

• Professional yet affable disposition.

• Neat, well-groomed appearance.

• Great networking skills.

• Excellent written and verbal communication.

• Resourceful, with outstanding research skills.

• Emboldened by challenges.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Assistant Vice President,  Regional Marketing Senior Analyst - Hybrid (Internal Job Title: Regional Marketing Senior Analyst  - C12) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. 

The Regional Marketing Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function.

Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.

Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

In this role, you’re expected to:

• Manage all aspects of client and prospect events including: invitation process; compliance reviews; logistics; on-site client interaction; budget maintenance; gift, venue, décor, and menu selection; maintenance of salesforce.com CRM database; post-event follow-up.

• Provide senior management with detailed client briefings to create a conducive atmosphere for dialogue and to incorporate into overall strategies

• Use post-event feedback to determine best practices for future events including researching and conducting competitive benchmarking

• ROI: track post-event impact on client revenues, client acquisition and client relationships.

• Approximately 20% travel

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience

• Bachelor's Degree, Marketing / Event planning experience with financial services

• Solid understanding of financial products and services

• Excellent written and verbal communication skills Strict and careful attention to detail Ability to manage priorities. Ability to pinpoint key performance indicators to determine if events was successful Ability to think strategically and ex

• Education: Bachelor's/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com

Responsibilities:

• Handle sales enquiries from walk-in customers, phone calls, and email.
• Prepare quotation for customers.
• Ensure full collection of payments for all generated orders.
• Provide after sales service to customer to ensure high customer satisfaction.
• Compiling of customer's leads data and submit reports to the coordinator.
• Ordering replenishment of sample books.

Requirements:

• 2 years experienced in the related field or customer service role, preferably in the home furnishings or decor industry.
• Strong communication and interpersonal skills.
• Reliable, punctual, and able to work flexible hours, including weekends and public holidays.
• Proficiency in Microsoft Office.
• A team player with a positive, can-do attitude.

Job Responsibilities:

• Create specifications and define software architecture for embedded systems.
• Design and develop MCU based firmware for embedded system.
• Design and develop middleware, application and GUI in Windows, embedded Linux or other environments.
• Work closely with other engineers to analyze and resolve bugs.
• Analyze performance bottleneck and optimize product quality and throughput.

Job Requirements:

• Master or degree in computer science, computer engineering or electronic engineering, or equivalent
• At least 5 years direct relevant experience for the senior engineer position.
• Fresh graduates with relevant knowledge or experience are welcome.
• Experience in MCU firmware or embedded Linux development.
• Firmware development experience with STM32 family is a plus.
• Good understanding in hardware and ability to develop low level codes.
• Strong programming experience in C/C++. Rich experience on embedded software development is a plus.
• Good knowledge in software debugging and performance optimization.
• Good experience in embedded systems based on ARM Cortex-M or Cortex-A series processors.
• Familiar with ISO13485 or IEC 62304 design process, source version control and bug tracking system is an advantage.
• Independent and resourceful.

Act as the Trade Finance SME supporting banking projects across full delivery lifecycles, including implementation, testing, and rollout.

Provide domain expertise and training to testing teams to ensure functionality-driven and high-quality validation of Trade Finance systems.

Support effort estimation, solution understanding, and planning activities in collaboration with project management teams.

Liaise with banking stakeholders to gather requirements, clarify business needs, and ensure alignment with Trade Finance processes.

Serve as the SPOC for Trade Finance across accounts, providing guidance and resolving domain-related queries.

Participate in RFQs, proposals, and business development activities to support acquisition of new Trade Finance projects.

Manage project timelines, coordinate testing activities, and ensure quality delivery in line with banking standards and expectations.

Act as the Trade Finance SME supporting banking projects across full delivery lifecycles, including implementation, testing, and rollout.

Provide domain expertise and training to testing teams to ensure functionality-driven and high-quality validation of Trade Finance systems.

Support effort estimation, solution understanding, and planning activities in collaboration with project management teams.

Liaise with banking stakeholders to gather requirements, clarify business needs, and ensure alignment with Trade Finance processes.

Serve as the SPOC for Trade Finance across accounts, providing guidance and resolving domain-related queries.

Participate in RFQs, proposals, and business development activities to support acquisition of new Trade Finance projects.

Manage project timelines, coordinate testing activities, and ensure quality delivery in line with banking standards and expectations.

Job Description

Be part of a team that keeps critical goods safe! We are looking for a Sales Executive / Sales Support Executive to drive new business and support our growth in the Cold Chain and logistics sector.

This is a single-hire role where we are looking for a strong B2B “hunter” with the potential to grow.

What You’ll Do

• Actively prospect and acquire new B2B customers through cold calling and outreach.

• Build and manage a strong pipeline of new business opportunities.

• Understand client needs and propose suitable Cold Chain logistics solutions.

• Support the preparation of quotations and proposals.

• Coordinate with internal teams to ensure smooth service delivery.

• Follow up with clients to build and maintain long-term relationships.

 How You’ll Be Positioned

• Candidates with relevant Cold Chain/logistics experience will be hired as a Sales Executive, managing the full sales cycle.

• Candidates with strong B2B hunting experience but no industry background will start as a Sales Support Executive with a clear pathway to progress into a Sales Executive role.

 What We’re Looking For

1. Minimum Diploma in Business, Marketing, Logistics, or related field.

2. Minimum 2 years of B2B sales experience with strong hunting ability.

3. Good command of English.

4. Confident in cold calling and client-facing interactions.

5. Proficient in Microsoft Office (Excel, PowerPoint).

6. Self-motivated, resilient and results-driven.

7. Experience in logistics or cold chain is a bonus but not essential

 Why Join Us?

• Grow your career in the expanding cold chain sector.

• Clear progression to Sales Executive role.

• Work in a supportive, performance-driven environment.

• Competitive salary, AWS and incentives.

 Apply now and build your career in a fast-growing and essential industry!

Job Responsibilities:

Hyperscale Server Design Engineer is responsible for designing, validating, and optimizing high-performance server hardware, racks, and infrastructure systems to support massive-scale cloud computing environments. Responsibilities include:

• Conduct server feasibility studies, define and maintain hardware architectures and solutions, and create execution plan.

• Design schematic, create BOM, support prototype/engineering build.

• Guide and work with PCB engineers on layout and placement.

• Design, deploy, and operate large-scale GPU-based compute environments, including optimizing network topologies like InfiniBand and Ethernet.

• Lead server validation and bringing up complex systems, including lab validation, SI/PI (Signal Integrity/Power Integrity) analysis, and debugging.

• Partner with software, datacenter engineering, mechanical and thermal, and vendor teams to ensure seamless hardware/software integration. Drive root cause analysis and corrective actions.

• Apply advanced knowledge of server energy efficiency and power redundancy to optimize for performance and cost.

• Work with manufacturing teams to resolve issues and to support NPI and production builds.

• Provide technical expertise and consultation to peers.

• Maintain consistent high quality of engineering design work to develop robust, high performance and cost effective designs and products.
  

Job Requirements:

• Degree/Master in Electrical/Electronic/Computer Engineering or equivalent

• Minimum of 5-10 years of experience in computer architecture, server design or hardware validation.

• Strong design experience and knowledge in any of the following:

  • Knowledge of GPU/CPU architectures, high-speed interfaces (QSFP-DD/OSFP) and memory interfaces such as DDRx DRAM, NAND/NOR/SPI Flash.

  • High speed interfaces including PCIe, NVLink, GbE, SAS, USB.

  • BMC implementations.

  • High DC voltage power designs and distribution, and thermal management.

  • High-speed Ethernet networking.

  • Experience with liquid cooling is an advantage.

• Understanding integration of software and hardware.

• NPI project execution experience and familiarity with Product Development Life Cycle will be desirable.

• Experience using CAD tools (e.g. Cadence Allegro, Mentor PAD).

• Experience with SI/PI simulation (e.g. ANSYS HFSS/SIWave) and lab equipment like high-speed oscilloscopes and VNAs are added advantage.

• Familiar with ISO9001.

• Troubleshooting skills in high-speed signaling, thermal or power delivery.

• Self motivated and willing to learn new technology and skills who works well under pressure.

• Excellent oral and written communication skills.

Business Development Executive Responsibilities:

• Familiarizing yourself with all products and services offered by our company.

• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.

• Attending networking activities to research and connect with prospective clients.

• Maintaining meaningful relationships with existing clients to ensure that they are retained.

• Suggesting upgrades or added products and services that may be of interest to clients.

• Crafting business proposals and contracts to draw in more revenue from clients.

• Negotiating with clients to secure the most attractive prices.

• Equipping staff with the technical and social skills needed to enhance sales.

• Reviewing clients' feedback and implementing necessary changes.

• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

Business Development Executive Requirements:

• Degree in marketing, business administration, or similar.

• Extensive sales experience.

• Intuitive and insightful, particularly regarding human behavior.

• Ability to generate revenue by identifying pain points and suggesting suitable products or services.

• Professional yet affable disposition.

• Neat, well-groomed appearance.

• Great networking skills.

• Excellent written and verbal communication.

• Resourceful, with outstanding research skills.

• Emboldened by challenges.

Software Senior Principal Engineer

The Software Engineering team delivers next-generation application enhancements and innovative products for a rapidly evolving world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications, and diagnostics—leveraging advanced technologies, modern engineering methodologies, and close collaboration with internal and external partners.

Join us to do the best work of your career and make a profound social impact as a Software Senior Principal Engineer (AI Empowered) on our Software Engineering team in Singapore.

What You’ll Achieve

As a Software Senior Principal Engineer (AI Empowered), you will be a key hands-on leader who architects, builds, and operationalizes AI platforms and accelerates engineering through AI-assisted development. You’ll develop core infrastructure for AI workloads (LLMs, agentic systems, data/ML pipelines) and embed AI tools across the engineering lifecycle to uplift speed, quality, and innovation across Dell’s solution platforms.

You will:

AI Platform Engineering

• Design, develop, and operate core AI platform components: MLOps pipelines, data handling, model serving, and observability.
• Implement and manage LLM tooling and prompt engineering frameworks; define reusable patterns for agents and retrieval workflows (e.g., vector databases).
• Deploy and maintain scalable compute environments on Kubernetes/OpenShift, VxRail, ensuring high availability, performance, and cost efficiency for AI workloads.
• Troubleshoot complex issues across the stack—from infrastructure and networking to runtime and application layers; contribute to technical documentation and platform best practices.
• Optimize GPU scheduling, resource management, and model runtime performance in containerized environments.

AI-Assisted Application Engineering

• Drive adoption of AI-assisted development tools (e.g., code generation, intelligent testing, automated documentation) and integrate LLM-based services into engineering workflows.
• Build and maintain automation frameworks and CI/CD pipelines that leverage AI for code quality, security scanning, and performance optimization.
• Collaborate with platform engineers and product teams to embed AI capabilities into solution platforms (e.g., OpenShift, VxRail, VMware ecosystem).
• Develop reference implementations, guardrails, and best practices for AI-assisted engineering across multiple product teams.
• Mentor engineers in effective use of AI tools to improve productivity while maintaining high-quality standards; evaluate emerging AI technologies and recommend adoption strategies.

Essential Requirements

• Master’s degree in Computer Science or related field with 10+ years of experience in software engineering or platform development.
• Strong programming skills in Python, Go, or Java; solid CS fundamentals and hands-on experience with containerization and orchestration (Docker, Kubernetes, OpenShift).
• Experience building/managing ML or high-performance computing infrastructure; familiarity with LLM ecosystems (e.g., LangChain, vector databases).
• Proficiency with CI/CD, DevOps practices, and enterprise software delivery.
• Experience with AI-assisted development tools (e.g., GitHub Copilot, CodeWhisperer) or integrating LLM services into engineering workflows.

Desirable Requirements

• Experience with VMware technologies (vSphere, Tanzu) and Dell platforms (VxRail, PowerStore) and knowledge of GPU resource management in containerized environments.
• Familiarity with hyper-converged infrastructure (HCI), enterprise storage, and network virtualization (e.g., VMware NSX) and hands-on experience with infrastructure automation tools (Ansible, Terraform, Helm).

Responsibilities:

• Ensuring promptness, freshness, and quality of dishes.

• Coordinating cooks' tasks.

• Implementing hygiene policies and examining equipment for cleanliness.

• Designing new recipes, planning menus, and selecting plate presentations.

• Reviewing staffing levels to meet service, operational, and financial objectives.

• Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.

• Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.

• Setting and monitoring performance standards for staff.

• Obtaining feedback on food and service quality, and handling customer problems and complaints.

Requirements:

• Advanced knowledge of food professional principles and practices.

• Proficient knowledge of human resources management.

• Excellent communication skills.

• Ability to meet deadlines.

Job Responsibilities

• Manage post-contract cost control and commercial administration for construction projects.

• Monitor project budgets, cost plans, and cash flow to ensure costs remain within approved limits.

• Administer contracts and subcontracts, ensuring compliance with contractual terms and conditions.

• Manage and evaluate contract variations arising from design changes or site conditions.

• Assess, prepare, and negotiate Variation Orders (VOs) with subcontractors and consultants.

• Conduct interim valuations and certify progress claims for subcontractors and suppliers.

• Evaluate and verify invoices and payment claims prior to approval.

• Prepare cost reports and commercial updates for management and project teams.

• Prepare, negotiate, and finalize final accounts with subcontractors and clients.

• Work closely with project managers, engineers, and site teams to assess cost and time impact of changes.

• Manage and resolve contractual issues, claims, and disputes related to cost, delays, or scope changes.

• Participate in post-contract negotiations and settlement of claims, protecting the company’s commercial interests.

• Provide guidance and supervision to junior quantity surveyors and support their development.

Job Requirements

• Degree or Diploma in Quantity Surveying/Building or equivalent.

• Minimum of 5 years of experience in the building construction industry in Singapore, preferably with a Main Contractor.

• Experience in HDB Project is preferred.

• Strong knowledge of contract administration and post-contract cost control.

• Proficient in Microsoft Excel; experience with project management or QS software is an advantage.

• Able to work independently and manage multiple projects concurrently.