Total 49 technical support engineer job vacancies in johor

Sales & Business Development

• Achieve agreed sales and contribution targets within the designated territory.
• Develop new business opportunities with support from Business Development Managers, Specification Team, and Technical Service Team.
• Prepare and implement regional sales plans in alignment with the HoD and relevant stakeholders.
• Manage and develop relationships with global and regional key accounts in collaboration with the Key Project Management team.
• Respond effectively to market conditions, competitor activities, and customer requirements.

Planning & Market Intelligence

• Provide sales forecasts, market insights, and inputs for annual budgeting and corporate reporting.
• Determine and implement regional sales objectives with the HoD.
• Communicate product forecasts, including MIN and MAX requirements, to ensure timely product availability.
• Support and execute market studies as required.

Customer & Account Management

• Build and maintain strong customer relationships across geographical boundaries.
• Ensure timely collection of overdue payments from customers.
• Record and update daily sales activities accurately in the company Salesforce system.
• Provide customer, product, and market information to support regional and corporate requirements.

1. Lead the implementation and continuous improvement of Environmental, Health, and Safety (EHS) programs in compliance with Malaysian regulations and corporate standards.
2. Conduct and review HIRARC, risk assessments, and EHS audits to identify hazards, assess risks, and ensure effective control measures across manufacturing operations.
3. Lead or facilitate incident investigations, root cause analysis, and the implementation and tracking of corrective and preventive actions.
4. Plan, coordinate, and deliver EHS training programs, including safety induction, regulatory training, and contractor safety management.
5. Actively support and guide the site Emergency Response Team (ERT), including organizing drills, evaluating emergency preparedness, and ensuring emergency equipment readiness.
6. Analyze EHS performance data, identify trends, and prepare reports for management review and regulatory submission.
7. Partner with Operations, Engineering, Facilities, and Project teams to integrate EHS requirements into manufacturing processes, projects, and management of change (MoC).

Position Overview

We are seeking a strategic Operation/Production Material & Cost Engineer to lead comprehensive OSRM (Operating Supply & Raw Material) and spare parts management initiatives. This role combines financial acumen, operational excellence, and digital innovation to drive significant cost optimization while ensuring seamless production continuity. You will spearhead transformational projects that leverage AI and automation to enhance inventory efficiency, cost transparency, and decision-making across the organization.

Key Responsibilities

1. Strategic OSRM & Spare Parts Cost Management

• Own end-to-end OSRM and spare parts cost planning, monitoring, and control to achieve or exceed annual financial targets.
• Conduct comprehensive cost driver analysis and variance investigations; identify and execute high-impact cost reduction and optimization initiatives.
• Lead strategic OSRM cost improvement projects, including consumption reduction, supplier rationalization, and lifecycle cost optimization.

2. Demand, Supply & Inventory Planning

• Develop and manage integrated OSRM demand and supply plans aligned with production requirements and operational capacity.
• Oversee procurement and distribution of production cleanroom consumables and OSRM to ensure uninterrupted operational continuity.
• Manage company spare parts inventory strategically, including stock profiling, safety stock optimization, and inventory location management.
• Control inventory aging and excess materials to maximize working capital efficiency and operational agility.

3. Inventory Management Systems & Data Governance

• Ensure data integrity, accuracy, and reliability across the Spare Parts Inventory Management System (SPIMS).
• Develop and maintain comprehensive inventory monitoring dashboards, KPIs, and analytical reports tracking aging, usage patterns, and cost trends.
• Champion SPIMS long-term enhancement initiatives, including system optimization, data governance frameworks, and process automation.
• Oversee Store 5S implementation and safety compliance standards across all SPIMS operations.

4. Digital Transformation & AI-Enabled Innovation

• Drive AI-enabled and digital transformation initiatives across OSRM and SPIMS planning, inventory management, and cost control functions.
• Identify and implement advanced solutions including:
  • Predictive usage forecasting and demand sensing algorithms
  • Automated replenishment and inventory optimization systems
  • Real-time digital dashboards for OSRM cost and KPI monitoring
  • Advanced data analytics for non-moving inventory, aging material, and lifecycle cost analysis
• Collaborate with IT, Digital Transformation, and Engineering teams to design, deploy, and sustain automated workflows and AI-driven decision support tools.
• Continuously enhance planning accuracy, response time, and cost transparency through process automation and digitalization.

5. Operational Governance & Performance Management

• Conduct regular OSRM usage and KPI reviews, compile performance data, and monitor key operational metrics.
• Establish and maintain robust monitoring systems for critical OSRM used in production operations.
• Supervise technical teams and ensure effective execution of daily OSRM and SPIMS operations.
• Support production teams on used spare part scheduling, waste handling, and scrap disposal in compliance with SPIMS requirements.

6. Cross-Functional Leadership & Collaboration

• Partner strategically with Production, Warehouse, Inventory Control, and Procurement teams on OSRM initiatives including RTV management, on-hold materials, aging inventory, on-time issuance, staging area optimization, and chemical transfer scheduling.
• Collaborate closely with Process Engineering, NPI, and Procurement on new material introduction for mass production, usage algorithm verification, and implementation timelines.
• Lead non-moving parts disposition planning with Equipment teams using SPIMS data analytics.
• Support tooling and logistics improvement projects that enhance production operational efficiency.

• Conduct engineering site surveys to plan equipment and interconnection locations at the site, as well as connections to the existing electrical system.
• Develop and prepare designs for residential solar PV systems, including but not limited to the electrical, structural, and mechanical aspects of the projects.
• Work with the Design Department to confirm the engineering design and decide on the DC equipment and AC interconnection locations at the site, as well as connections to the existing electrical system.
• Liaise with and manage subcontractors regarding their scope of work, schedules, and monitoring the quality of workmanship during installation.
• Record, implement, and manage design change requirements.
• Work with internal and/or external parties such as TNB, consulting firms, and local authorities on licensing applications and documentation.
• Liaise and coordinate with TNB HQ and local authorities on meter installation and grid interconnection of the solar PV system.
• Set up a remote monitoring system and perform testing and commissioning of the solar PV system.
• Review deliverables at project milestones to ensure the project is on schedule and within budget.
• Provide weekly reports and new project schedules to the Head of Department, and proactively update on critical issues such as material shortages, project delivery delays, subcontractor competency, law changes, etc.
• Implement best practices and safe work procedures throughout the project on-site.
• Prepare internal handovers to the O&M department, and communicate with O&M resources during O&M and DLP to ensure compliance with the committed Scope of Work and Service Level Agreement.
• Support O&M in attending to any electrical breakdowns related to solar PV systems during the DLP, initiate fault diagnosis and corrective actions for assigned solar PV projects, and implement new designs or procedures for project installation to avoid recurring faults due to project handling or inappropriate design.
• Provide technical reports for any retention claims from subcontractors due to mishandling, manufacturing claims for product failure, and insurance claims for external factors covered by EAR/WC.
• Monitor system performance by gathering relevant data and producing statistical performance reports before internal handover to the O&M department.

• Possess a Bachelor's Degree/Postgraduate Diploma/Professional Degree in Electrical Engineering or equivalent.
• Preferably have at least 1 year of working experience in electrical installations or the construction industry.
• Fresh graduates are encouraged to apply.
• Proficient in Solar PV system design, AutoCAD, and PVSyst (experience in these will be an added advantage).
• Proficient in AutoCAD, Microsoft Office, Microsoft Project, and ERP systems.
• Customer-oriented, independent, with problem-solving, reporting, and good interpersonal skills.
• Able to work and adhere to tight deadlines.
• Able to multitask and work in a fast-paced environment.
• Comfortable working on weekends and public holidays if required.
• Possess a valid Class D driving license and be able to travel.