Businessanalysts in IT projects act as bridges between stakeholders and technicalteams, ensuring solutions align with business goals.

Responsibilities:

•                  Elicit and document business requirements throughstakeholder interviews, workshops, and analysis of existing specifications.

•                  Translate business needs into functional andnon-functional specifications, user stories, or models like UML/BPMN fordevelopers.

•                  Support solution design, testing (including UAT),and implementation by validating requirements against predefined scope.

•                  Manage changes to requirements throughout theproject lifecycle, rigorously evaluating impacts on tender specificationsbefore approval.

•                  Manage stakeholders actively to alignexpectations, specify requirements within the solution platform's capabilities,communicate progress, and prevent deviations from the tender-defined scope,minimizing scope creep.

Requirements:

•                  Must possess strong communication skills,proficient in written and spoken English.

•                  Must have experience in requirements engineeringfor Microsoft Dynamics CRM or similar.•                  Must have more than 2 years of experience as aBusiness Analyst in IT/software projects, including requirement gathering andstakeholder management.

•                  Preferred: IIBA certifications (ECBA, CCBA, CBAP,or PMI-PBA).

•                  Preferred: Bachelor's degree in businessadministration, computer science, IT or related field.

•                  Preferred: Advanced degree such as MBA or MS inbusiness analytics.

•                  Preferred: Entry-level Project Managementcertification.

•                  Preferred: Working experience in Government ofSingapore projects.

•                  Preferred: Experience with data visualizationtools (Power BI, Tableau) and scripting (Python/R).

•                  Preferred: Proficiency in technical skills likeSQL, Excel, BPMN/UML modelling, and SDLC methodologies (Agile/Waterfall).

Responsibilities:

• Gather, analyze, and document business requirements and functional specifications.
• Collaborate with stakeholders to improve processes and support project delivery.
• Prepare reports, dashboards, governance materials, and management presentations.
• Track project progress, risks, issues, and action items.
• Support testing, validation, and implementation of business solutions.
• Leverage AI and automation tools to enhance reporting, analytics, and operational efficiency.
• Identify opportunities for process optimization and technology adoption.

Skills and Experience:

• Strong analytical, reporting, and stakeholder management skills.
• Proficiency in Microsoft Excel and PowerPoint.
• Experience using AI-powered tools for productivity, analytics, or automation.
• Excellent communication and problem-solving abilities.

Ikas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified /contacted.

• Monitor and operate IBM i (AS400) systems to ensure optimal performance and availability
• Execute, monitor, and troubleshoot batch jobs and automated schedules using scheduling tools
• Ensure jobs run within defined SLAs and escalate issues promptly when deviations occur
• Perform daily operational tasks such as system checks, backups verification, and job restarts
• Respond to system alerts, incidents, and operational issues according to SOPs Coordinate with application, infrastructure, and support teams during incidents or maintenance activities
• Maintain and update operational documentation, run books, and shift handover reports
• Support planned system maintenance, upgrades, and disaster recovery activities Follow security, compliance, and change management procedures Provide shift coverage as required (including nights, weekends, or holidays, if applicable)

Requirements:

• Basic understanding of batch processing, job dependencies, and scheduling calendars
• Working knowledge of IBM i / AS400 environment (job queues, subsystems, basic commands)
• Experience with job scheduling tools (e.g., Rocket-Zena, Control-M, CA Workload Automation or similar)
• Familiarity with incident management and escalation procedures
• Good troubleshooting and problem-solving skills
• Ability to follow procedures accurately with strong attention to detail
• Willingness to work under 24/7 shifts and handle time-critical operations

Interested candidates, who wish to apply for the above position, please send in your resume to: sasi.indurthi@persolapac.com

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1331594 (Sasi Indurthi Venkata)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolapac.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Job Description

You will join SEEK as a Senior Business Analyst in the AI and Platform Services (AIPS) Delivery and Operations function, reporting to the Program Manager and working with AI Product Managers, Engineers and Data Scientists — including the Pricing and Performance team — to deliver high-value AI products using cutting-edge technology.

You will lead complex business analysis across AI product initiatives, from requirements and process design through to agile delivery, risk management and change adoption, ensuring new AI-driven systems and processes deliver measurable business outcomes that support SEEK's purpose of helping people live more fulfilling and productive working lives.

Key Responsibilities

• Engage stakeholders to define AI product initiative scope, objectives and deliverables, and gather and validate requirements and feedback across the lifecycle.
• Lead the collection and documentation of complex business requirements, user stories, use cases and acceptance criteria for AI product initiatives.
• Analyse, prioritise and trace requirements, clarifying scope, dependencies and business value to guide decision-making.
• Map and document current ("as-is") and future ("to-be") business processes to enable business transformation and AI-driven improvements.
• Support solution design and assess proposed solutions against stakeholder needs, ensuring they deliver measurable value and quality outcomes.
• Drive agile delivery by leading iteration planning, backlog refinement, reviews and retrospectives, monitoring progress and driving continuous improvement.
• Identify and manage technical, operational and market risks, support change management, and help embed new systems or processes with stakeholders.
• Facilitate workshops and cross-functional meetings, coach and mentor junior team members, and share best practices across BA and AIPS communities.
• Collaborate on test case development and support testing and defect resolution to ensure solutions meet agreed requirements and standards.
• Liaise with third-party vendors as needed, supporting SLA compliance and contributing to recruitment and onboarding activities in the team.

The Junior Compliance Analyst will be part of the Central Compliance Team, supporting all of Trade Nation’s regulated entities. This role is responsible for assisting with the day-to-day execution of the Compliance Monitoring Programme (CMP), Compliance Surveillance activities, Anti-Money Laundering (AML) controls, and transaction monitoring processes. The successful candidate will work closely with various stakeholders to help ensure regulatory compliance, identify potential risks, and support the effectiveness of the firm's compliance framework.

This position offers broad exposure to multiple regulatory environments, jurisdictions, and financial crime disciplines, making it an excellent opportunity for individuals looking to build a strong foundation in compliance within a collaborative and high-performing team.

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Our commitments to each other

We have each other’s backs
There when we need each other the most.

We challenge each other       
Be more creative, more curious, more bold

We thrive together
Taking our work to the next level

We form strong bonds
Through team building and social events

We don’t judge
Instead, we teach and are open to learning

We step up
Taking ownership and supporting each other to do the same

Compliance Monitoring Programme

• Support the design, execution, and documentation of compliance monitoring reviews and thematic testing across all regulated jurisdictions.
• Assist with scheduling, tracking, and closing out monitoring actions, ensuring findings are recorded accurately and escalated appropriately.
• Help prepare monitoring reports and management information (MI) for senior stakeholders.

AML, Financial Crime & Transaction Monitoring

• Conduct AML/CTF and KYC/CDD reviews, supporting the identification and escalation of financial crime risks.
• Assist with the review and investigation of transaction monitoring alerts, contributing to timely and well-reasoned disposals.
• Support the maintenance and refresh of AML-related policies, procedures, and risk assessments.

Compliance Surveillance

• Review and clear Compliance Surveillance alerts generated by the firm’s trade surveillance system (E-Flow), conducting timely, well-documented investigations and escalating alerts with potential market abuse indicators in accordance with the firm’s procedures.
• Maintain accurate alert disposition records, ensuring outcomes are logged with sufficient rationale to support audit trails and regulatory scrutiny.
• Support the preparation and delivery of Compliance Surveillance MI, including alert volumes, false positive rates, escalation metrics, and trend analysis, for reporting to senior management and relevant governance committees.
• Assist in the maintenance and periodic review of Compliance Surveillance procedures, escalation frameworks, and the firm’s Market Abuse Risk Assessment (MARA), ensuring documentation remains current and fit for purpose.
• Contribute to periodic calibration and tuning reviews of surveillance alert parameters, helping to identify opportunities to reduce false positives and improve overall detection effectiveness.

Central Compliance Support

• Act as a point of coordination for Compliance Heads across jurisdictions, managing information requests, evidence gathering, and regulatory correspondence.
• Maintain accurate and up-to-date compliance registers, logs, and tracking tools.
• Support internal and regulatory reporting cycles, including the preparation of MI packs and audit-ready documentation.
• Keep abreast of relevant regulatory developments and assist in assessing the impact of rule changes on the business.

Essential

• 1–3 years’ experience in a compliance, financial crime, or regulatory role within a regulated or equivalent firm.
• Strong attention to detail with the ability to handle multiple workstreams, meet deadlines, and produce high-quality written work.
• Clear and professional communication skills, both written and verbal.
• A proactive, collaborative mindset and genuine enthusiasm for the compliance profession.

Desirable

• Exposure to retail investment services, particularly CFDs, spread betting, or leveraged products.
• Working knowledge of core compliance frameworks, AML/CTF obligations, and financial crime risk management.
• Familiarity with KYC/CDD processes and the practical application of a risk-based approach.
• Experience supporting a Compliance Monitoring Programme or internal audit/testing function.
• Understanding of transaction monitoring systems and alert investigation workflows.
• Familiarity with trade or Compliance Surveillance systems and experience reviewing alerts for potential market abuse indicators in a CFD or similar trading environment.
• Progress towards a recognised compliance or financial crime qualification.
• Familiarity with multi-jurisdictional regulatory environments.

Your Tasks:

• Responsible for achievement of sales targets of flour and premix products for assigned customers

• Recommend suitable flour and provide technical service advice to help customers resolve flour related issues

• Attending to customers’ complaints including completion of reports

• Conduct baking demonstration and baking performance

• Assist in gathering of market related information

Your Profile:

• Diploma/Degree in any field

• Minimum 2 years of sales / baking experience with the Baking industry

• Ability to work under pressure

• Excellent negotiating skills with strong customer focus

• Preferably knowledge in Baking

Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirements

• Relevant technical certification
• Basic technical knowledge on tooling and vehicle maintenance
• Computer literate to navigate inventory system and Microsoft Office suite required on the job
• Class 3 driving license. Candidates with forklift driving license will be an added advantage
• Able to work with minimal supervision
• Able to work overtime including weekends

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Strong understanding of cloud architecture principles, design patterns, and best practices for enterprise-scale deployments.
• Proven hands-on experience with public cloud platforms, particularly AWS and Azure, covering both Day 1 (deployment, configuration, migration) and Day 2 (operations, monitoring, optimization, incident response) activities.
• Experience with automation and Infrastructure-as-Code (IaC) using tools such as Terraform, CloudFormation, or ARM templates; proficiency in Python for scripting and workflow automation is an advantage.
• Familiarity with hybrid and multi-cloud environments, with Google Cloud knowledge considered a plus.
• Strong collaboration skills with the ability to work effectively in cross-functional, agile, and DevOps-driven teams.
• Demonstrated critical thinking, analytical ability, and creative problem-solving in cloud deployment, security, and operations.
• High attention to detail with a focus on quality, scalability, resilience, and cost optimization in cloud solutions. 

Experience Requirements

• 6+ years of experience in cloud infrastructure deployment and operations using Terraform, AWS Cloud Formation Template / Azure Resource Manager.
• Proven experience delivering cloud solutions for enterprise and/or government sector clients in Singapore.

Responsibilities

• Lead the architecture, design, development, and implementation of enterprise-scale Salesforce solutions.
• Drive engineering best practices across code quality, platform governance, DevOps, and system reliability.
• Provide technical leadership on Salesforce technologies including Apex, Lightning Web Components (LWC), APIs, integrations, and platform scalability.
• Manage and mentor a team of Salesforce engineers, technical leads, and external vendors.
• Oversee Agile delivery activities including sprint planning, release management, deployment, and production support.
• Collaborate closely with product managers, architects, and business stakeholders to translate requirements into scalable technical solutions.
• Lead integration initiatives between Salesforce and enterprise systems using APIs and middleware technologies.
• Ensure compliance with security, governance, and data protection standards.
• Drive continuous improvement initiatives across engineering processes, automation, and platform performance.
• Support hiring, performance management, capability development, and technical coaching within the engineering team.

Required Skills & Experience

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related discipline.
• 10+ years of software engineering experience with at least 6–8 years focused on Salesforce development and architecture.
• Proven experience managing engineering teams and delivering enterprise-scale Salesforce implementations.
• Strong expertise in:
• Salesforce Service Cloud
• Apex
• Lightning Web Components (LWC)
• Salesforce APIs and integrations
• CI/CD and DevOps practices
• Experience working in Agile/Scrum delivery environments.
• Strong stakeholder management and communication skills.
• Experience with enterprise integration patterns and cloud-based architectures.
• Salesforce certifications such as Platform Developer I/II, Application Architect, System Architect, or Advanced Administrator are preferred.
• Experience with OmniStudio or enterprise case management solutions is advantageous.
• Prior experience delivering large-scale digital transformation initiatives is a plus.

Ikas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified /contacted.

The Data Operations Analyst  is responsible of reformatting the retailer and vendor input files, validations, outlier checks and sending the deliverables to the next workstream in a correct and timely manner.  

• Be the contact for questionable sales and stores trend, leading the resolution in a client-focused and timely manner in cooperation with Input Validation, Retailer Vertical/ Retailer Engagement team and other downstream functions. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries 
• Plan and execute complex daily personal workload and support to meet departmental and company schedules 
• Analyze and identify gaps and areas for improvement in reformatting and validations environment (CIP – Consumer Information platform) and drive convergence of processes and tools 

• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices 
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction 
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

About the Role

GenInnov is seeking an experienced and polished Senior Business Development & Investor Relations Analyst to support the firm’s growth in full compliance with applicable MAS regulations. This role spans investor engagement through licensed and permissible channels, distributor relationship management, pre-onboarding due diligence, KYC/AML checks, and maintenance of the systems and platforms used to communicate with investors. The candidate will represent GenInnov professionally across all touchpoints, with a strong eye for visual quality in all investor-facing materials.

Key Responsibilities

Business Development & Investor Engagement

•     Build and manage relationships with accredited investors, family offices, and institutional counterparts through permissible channels, licensed intermediaries, and referral networks in full compliance with MAS regulations

•     Represent GenInnov at industry events and introductory meetings; maintain a structured investor pipeline using CRM tools with regular reporting to senior management

•     Maintain proactive communication with existing investors, coordinating timely distribution of fund updates, performance reports, and investor correspondence

Company & Fund Materials

•     Prepare visually polished presentations, company profiles, fund fact sheets, and briefing documents on GenInnov’s investment philosophy, fund strategies, and performance for use in appropriate meetings

•     Ensure all investor-facing materials are compliance-approved before use; respond to due diligence questionnaires from investors and distributors

Distributor Relationship Management

•     Act as primary liaison with licensed distributors promoting or distributing GenInnov’s funds; equip them with accurate, up-to-date materials and ensure messaging aligns with compliance standards

•     Monitor distributor performance and engagement; evaluate new distribution partnerships in line with regulatory requirements and strategic objectives

Investor Pre-Checks, KYC/AML & Onboarding

•     Conduct pre-onboarding checks including accreditation verification and suitability assessment; collect and process KYC/AML documentation per MAS requirements

•     Liaise with compliance and legal to ensure documentation is complete before account activation; maintain accurate investor records and flag compliance gaps promptly

Systems, Website & Communications

•     Operate internal onboarding and CRM systems; manage external communication platforms to ensure investor correspondence is consistent, compliant, and professionally presented

•     Work with the technology team to maintain and update the company website and internal systems used for external communications, ensuring accuracy, quality, and reliability at all times

Qualifications & Experience

•     Singapore Citizens and Permanent Residents are strongly preferred

•     Bachelor’s degree in Finance, Business, Economics, or a related discipline; CFA, CAIA, or CMAS designation is an advantage

•     5to 7 years of experience in investor relations, business development, or fund distribution within asset management, wealth management, or financial services

•     Proven experience working with licensed distributors; strong knowledge of MAS regulations governing fund solicitation, distribution, and investor communications

•     Hands-on KYC/AML experience in a regulated financial services environment; familiarity with onboarding systems and CRM platforms

•     Polished personal presentation; strong aesthetic sensibility with ability to produce visually compelling, on-brand investor materials

•     Excellent written and verbal communication skills; good understanding of public listed equity markets and fund structures

•     Proficiency in Microsoft Office; familiarity with design tools (e.g. Canva, Adobe) is an advantage; an existing investor or distributor network in Singapore or Asia-Pacific is a plus

What We Offer

•     Competitive base salary and performance-based bonus

•     A senior, high-visibility role with direct influence on GenInnov’s growth and investor base

•     Close collaboration with the investment team with deep exposure to fund strategy and portfolio management

•     A collaborative, high-performance culture that values initiative, integrity, and intellectual curiosity

• Raise the overall test quality and maturity of the system by driving and managing end-to-end software product testing.
• Define, refine, and standardize QA frameworks, including testing processes, practices, and tools that enable continuous testing.
• Prepare and review UAT plans for projects to align with business and technical requirements.
• Plan, coordinate, and facilitate UAT sessions, while also leading SIT and UAT testing to ensure smooth user acceptance.
• Provide detailed SIT and UAT defect reports, track progress, and monitor issue resolution.
• Develop modular, reusable, and maintainable test scripts for efficiency and long-term sustainability.

Requirements:

• Bachelor’s degree or equivalent work experience.
• Minimum 3 years of QA experience, with at least 2 years in automation or manual testing.
• Proven experience in QA testing within Agile/Scrum environments.
• Hands-on experience with QA automation tools and frameworks.
• Experience with no-code/low-code testing platforms (advantage).

Position title : Corporate Communications Executive

Location: West Region

Working Days: Monday- Friday, 5 days

Working hours : 8am to 530pm

Salary : $4,000 - $4500

Key responsibilities

• Manage the end-to-end production of the Annual Report and Corporate Magazine

• Ensure all publications are aligned with corporate branding, tone, and quality standards

• Support and drive ESG initiatives across the group, aligning with corporate objectives

• Oversee the preparation of the Sustainability Report, collaborating with internal stakeholders and external consultants for accurate data collection and credible reporting

• Plan and execute employee engagement and volunteerism activities

• Prepare and support materials for leadership communications, including presentations and speeches for corporate events

• Manage and update corporate social media platforms such as LinkedIn and Facebook

• Maintain key corporate communication materials, including the corporate website, corporate profile, and reception video

• Develop and implement initiatives to improve the Group's corporate profile and public presence

About you

• Minimum 3 years of relevant experience in Corporate Communications or a related field

• Familiar with digital communications and basic branding principles

• ESG experience is a plus
  

Ways to apply

Click Apply now to submit your resume and share your availability and expected salary with us!

All information received will be kept strictly confidential and will be used only for employment-related purposes.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279 

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

General

• Procure goods and services (from local and overseas sources) in compliance with Hamilton Sundstrand Pacific Aerospace Pte Ltd (the Company's) Supply Chain Procurement procedures, Ethics, Global Trade, and EH&S requirements to support operations and business needs.
• Ensure understanding and compliance with RTX Code of Ethics, Global Trade, and EH&S (Environment, Health and Safety) policies, its supplements and governing policies, and compliance to legal, corporate, and country requirements.
• Ensure timely completion of all regulated trainings in ethics, compliance and EH&S.
• Maintain an awareness of advances in technology or innovations to facilitate improvement in effectiveness and efficiency of supply chain practices.

Specifics

• Work with requestors/users to establish scope of works/services, and/or product specifications, to facilitate the process of soliciting quotations, request for price proposals, competitive bidding, as per Procurement procedures.
• Establish baseline prices, price evaluation, negotiations of prices and commercial terms and conditions based on the total cost of ownership consideration; within established limits of authority, in the Company's best interest.
• Provide routine purchasing support to functional stakeholders for the purchase of (but not limited to) goods, services, capital equipment and machinery, machining or special process services.
• Insure timely processing of purchase requisitions, order releases, and/or confirmation of purchase and/or service agreements.
• Delivery assurance and follow-up to insure goods are delivered, and/or services are completed in accordance with committed fulfillment dates.
• Coordinate the resolution of non-conforming goods, and/or services, and delivery recovery planning.
• Perform periodic vendor visits (where necessary) to assess adequacy of vendors' operations, capabilities and capacity to support the Company's requirements.
• Work in cross functional teams in work transfer assessment, vendor qualification and selection for operations offload of machining or special processes.
• Facilitates the disposal of company properties and/or scrap material as per disposal procedures.
• Facilitates internal and external audits.

Vendor Account

• Perform vendor screening as per global trade policy; prior to any engagements with any vendor or adding the vendor to the vendor master file.
• Vendor account creation, vendor account amendments, and vendor credit terms application.
• Identify inactive vendor accounts, and/or opportunities for consolidation of services or product purchases; to reduce the vendor base.
• Work with related functional stakeholders (requestors, Logistics and Accounts Payables) in the disposition and resolution of payables to vendors / suppliers.

Innovations

• Apply and utilize CORE (continuous improvement) tools in facilitating and supporting organizational innovations. Identify opportunities in process improvements and reduce non-value-add activities or processes on a continuing basis.
• Identify and evaluate opportunities in cost reduction activities and initiatives, either within the purchasing group or working with functional stakeholders or vendors.

Reports and Documentation

• Publish standard reports as may be established and assigned from time-to-time to the intranet dashboards, preparing and submitting reports for management reporting; not limiting to vendor performance metrics, and commodity program metrics.
• Ensure proper retention and document archive (manual or electronic), including but not limited to purchase orders, vendor quotations, order acknowledgements, correspondence, or documents to be retained as required of related functional procedures; and/or for the purpose of reference, evidence, audit and compliance requirements.

Vendor Accreditation

• Facilitate EH&S training for vendors, maintaining and updating the Accredited vendor list, database of records and licenses as required of accredited vendors.

Location: Singapore(Hybrid)

Type: Full-time

Department: Financial Markets

Job Summary

As a member of the KYC/AML Client Outreach Specialist (“COS”) team, you will serve as a support member for the client relationship teams, partnering to meet Anti Money Laundering (AML) Client Due Diligence (CDD) Refresh requirements. As a COS, you will partner with product sales and other banking or markets relationship teams, manage a client refresh population, reach out for key AML/CDD documentation, and act as an escalation point for service or operational challenges that may arise in KYC refresh.

COS analysts act as the primary point of coordination between Banking/Markets and AML Refresh Operations teams to ensure timely and accurate compliance to policy and regulatory requirements in KYC refresh. A COS is the client advocate, helps to simplify client interaction and deliver the most seamless, holistic service relationship across the firm. You will ensure the accuracy of documentation, and screening, obtain approvals from Compliance and Business and complete refresh cases in a timely and accurate manner.

Responsibilities

• Support annual KYC refresh for Mandarin Speaking Banking and Markets clients in Hong Kong and Greater China

• Execute with client perspective while balancing risk to the firm

• Support a culture of teamwork and collaboration focused on goals and delivery

• Adhere to standards for timeliness and accuracy of AML CDD case completion

• Master CDD requirements applicable to the banking clients and guide clients and bank staff in complying with them

• Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption and process enhancements

• Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiatives

• Review the industry group client hierarchy, looking for inactive accounts to be closed, linkage errors within client structures and merge/purge of client entities

• Assist in tracking both Annual refresh population and other KYC related populations in partnership with coverage team

• Ability to communicate in Mandarin with Chinese clients for business purposes

Eligibility Requirements

• 3-5+ years of experience in financial services preferably with banks

• Previous experience in client facing roles and must demonstrate a strong client focus

• Experience with AML CDD policy standards and industry practices in AML CDD

• Understanding of the operational aspects of products and services used by Banking clients

• Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnerships

• The ability to find ways of solving or pre-empting problems

• Understands and respects cultural differences

• Bachelor’s degree

• AML CDD knowledge for legal entities in and across multiple global jurisdiction