Total 518 Senior Executive technical analyst job vacancies in Singapore

POSITION SUMMARY:

Reporting to the Sr. Manager, APAC Strategy & Commercial Excellence, this role will be part of Teleflex APAC Strategy & Commercial Excellence function. This role is integral in providing analytics, insights, and project management support for the APAC regional strategy and marketing teams. This role may also be tasked with coordinating APAC regional leadership / business unit / functional teams, on an as-needed basis.

PRINCIPAL RESPONSIBILITIES:

Key responsibilities will include (but are not limited to)the following:

·       Serve as a data analytics expert to support across business units and for specific projects, through synthesizing & analyzing multiple data sources and providing actionable insights.

·       Manage APAC market models using internal and external data sources to determine market size and share, map out key opportunities, and track business performance.

·       Lead the development & maintenance of sales dashboards; generate and deliver monthly reports including commercial analytics and insights

·       Develop and implement APAC pricing database &framework to monitor pricing trends, create pricing models with scenario simulation, and provide insights to inform pricing strategies.

·       Conduct market research for effective strategy development, based on industry insights, market trends, competitive intelligence, policy developments, customer behaviors, portfolio analysis, etc.

·       Support APAC region’s strategic planning preparation and Go-To-Market strategies development.

·       Provide ad-hoc analysis, reports and project management support according to business needs.

KEY RELATIONSHIPS / INTERFACE:

·       APAC regional strategy and marketing teams

·       APAC regional leadership, business units, and functional teams on an as‑needed basis.

EDUCATION / EXPERIENCE REQUIREMENTS:

•       Bachelor's degree in Business, Sciences ,Engineering or a related field.

•       3-5 years experience in strategic planning, consulting or market intelligence within a medical device or pharmaceutical MNC or a healthcare consulting / market research firm.

•       Proficient analytical skills with the ability to derive actionable insights from complex datasets using a structured approach to problem solving and synthesis of quantitative and qualitative information.

•       Must have proficiency in using Excel, Power BI, PowerPoint, and other MS Office tools. Expertise in other data analysis and visualization tools is advantageous.

•       Exceptional communication, analytical andmulti-tasking skills, along with great attention to detail.

About Maybank Securities

Maybank Securities, a leading brokerage and investment bank with a reach extending across ASEAN, the UK and the US, offers a comprehensive suite of services. These include corporate finance & advisory, navigating debt and equity capital markets, derivatives trading, brokerage and research for both retail and institutional investors, and prime brokerage.

Job Responsibilities

• Develop and deliver differentiated trading ideas, structures, and solutions to institutional clients
• Provide high-quality execution advisory across Asian markets, aligned with prevailing market conditions
• Execute client orders efficiently while sourcing liquidity and optimising outcomes
• Build and maintain strong client relationships through consistent engagement and market insight
• Demonstrate a solid understanding of market structure, trading systems, and order routing across exchanges
• Collaborate with internal stakeholders across the execution chain to ensure seamless trade flow and settlement
• Actively manage day-to-day desk activities with a strong focus on risk management and operational discipline

Requirements

• 3–5 years of experience in equity sales trading or a related front-office role
• Strong knowledge of Asian equity markets and institutional client servicing
• Proven ability to generate ideas and contribute to revenue growth
• Excellent communication and relationship management skills
• Detail-oriented with a strong awareness of market and operational risks
• CMFAS certification (Modules 1A, 5 and 6) required, or the ability to obtain them within a reasonable timeframe

Job Description

• To assist the Architectural Associate/ Architect in his/her duties
• Preparing planning applications and other regulatory application procedures;
• Preparing design proposals using computer-aided design (CAD) and traditional drawing methods;
• Assisting in the detailed design process and co-ordinating design information;
• Preparing/updating tender documentation and construction drawings;
• Liaising with appropriate authorities (e.g. Planning enquiries and technical officers) to obtain statutory approval;
• Attending site visits and recording minutes/discussions
• Assisting project architect in coordinating site issues
• Producing and analysing detailed specifications for suitable materials or processes to be used in construction;

Job Requirements

• Relevant Degree in Architecture
• At least 2 years of relevant working experience
• Proficient in Vray renderer, 3D max, Adobe Photoshop and Sketch-up
• Must have Knowledge with 3D Autocad, Revit & BIM
• Relish working in a challenging and fast-paced environment
• Possess a flair for creativity and a keen eye for detail
• A proactive and conscientious team player
• Advantageous to have design experience in commercial, mixed-use and residential projects

Job Highlights:

• Up to $5,500

• 2 Years Contract (Extendable)

• Performance Bonus & Variable Bonus

• North East

• 5 Days (Office Hours)

We are seeking a detail-oriented Technical Executive to support facilities management operations, focusing on billing, administration, and customer coordination. This role offers the opportunity to work in a dynamic environment while ensuring accurate billing processes and high service standards.

Key Responsibilities

Billing Management

• Manage end-to-end billing processes, ensuring accurate and timely invoicing.

• Liaise with Finance to monitor receivables and support timely payment collection.

• Investigate and resolve billing discrepancies, and respond to customer enquiries.

Administrative Support

• Provide administrative support to the Facilities Management Centre (FMC), including coordination, documentation, and scheduling.

• Assist with general office management and administrative tasks as required.

Customer Interaction

• Act as the main point of contact for billing-related matters.

• Ensure prompt resolution of issues to maintain high levels of customer satisfaction.

Record Keeping & Reporting

• Maintain accurate records of billing transactions and related documentation.

• Prepare and submit regular reports on billing activities and performance.

Compliance & Process Improvement

• Ensure billing activities comply with internal policies and regulatory requirements.

• Identify process gaps and recommend improvements to enhance efficiency and accuracy.

Requirements

• Diploma or Degree in Business, Built Environment, Finance, or a related discipline.

• 1–3 years of experience in administrative or billing roles, preferably within facilities management or related industries.

• Proficient in Microsoft Office applications; experience with SAP or similar billing systems is an advantage.

• Strong organisational, communication, and time management skills.

• Detail-oriented with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to miya@mci.com.sg

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

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Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Role Overview

As a Senior Business Analyst, you will be at the forefront of driving transformative technology solutions that enhance citizen services and strengthen government operations. You will collaborate with GovTech teams and partner agencies to address the nation’s most pressing digital challenges, serving as both a strategist and a hands-on leader.

Key Responsibilities

Strategic Leadership & Stakeholder Engagement

• Lead multi-agency stakeholder engagement to elicit, analyze, and document complex business requirements.

• Design and facilitate strategic workshops with senior stakeholders to align vision and priorities.

• Drive enterprise-wide change management initiatives, assessing organizational impact and developing adoption strategies.

Business Analysis & Solution Design

• Conduct deep analysis of business processes to identify systemic issues and design innovative, future-ready solutions.

• Translate requirements into functional specifications, epics, user stories, and acceptance criteria.

• Perform gap analysis and develop actionable roadmaps for solution design and implementation.

• Evaluate emerging technologies and industry best practices to recommend forward-looking solutions.

Documentation & Communication

• Produce clear documentation including process flows, data flows, wireframes, and architectural diagrams.

• Establish and maintain requirements traceability across complex project lifecycles.

• Communicate risks, dependencies, and progress effectively to diverse stakeholders.

Testing & Quality Assurance

• Design and oversee testing strategies covering functional, regression, integration, exploratory, and performance testing.

• Lead system integration testing and coordinate UAT with senior stakeholders across agencies.

• Champion defect management frameworks and continuous improvement in agile testing practices.

Data Analysis & Insights

• Perform advanced data analysis to uncover trends, insights, and opportunities for innovation.

• Use data-driven insights to inform solution design and enhance citizen and business service delivery.

Collaboration & Mentorship

• Partner with solution architects, engineers, and technical teams to ensure accurate implementation of requirements.

• Mentor junior analysts and QA team members, fostering professional growth and excellence.

What We’re Looking For

Education & Professional Background

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related fields.

• At least 7 years of progressive experience in business analysis, with proven ability to manage complex initiatives.

• Experience in consulting, software development, or solution design is advantageous.

Technical & Analytical Expertise

• Strong track record in Agile, product-centric environments.

• Experience with Government Technology Stack and Microsoft Azure environments.

• Advanced analytical, facilitation, and problem-solving skills, especially in discovery and prototyping.

• Expertise in requirements elicitation, documentation, and management for large-scale projects.

• Proficiency in BPMN, UML, and enterprise architecture frameworks.

• Working knowledge of AI tools and concepts.

• Advanced data analysis skills with proven impact on strategic decision-making.

Leadership & Stakeholder Management

• Exceptional leadership and stakeholder engagement skills, with the ability to influence senior executives.

• Experience designing and facilitating strategic workshops and managing complex stakeholder dynamics.

• Background in project or product management is a plus.

• Proven ability to mentor and manage multiple priorities effectively.

Testing & Quality Assurance

• Extensive experience designing test strategies, plans, and suites.

• Expertise in manual and automated testing for web, mobile, and API services.

• Deep understanding of agile testing methodologies (TDD, BDD, exploratory, shift-left).

• Strong track record in leading agile development environments.

Personal Attributes

• Proactive, resourceful, and self-motivated with a strong drive for excellence.

• Quick learner who thrives in dynamic environments.

• Passionate about innovation and delivering measurable business outcomes.

• Excellent communication, presentation, and negotiation skills for both executive and technical audiences.

• Strategic thinker focused on value creation and impact.

Preferred Qualifications

• Senior-level certifications (CBAP, PMI-PBA,IIBA-AAC, or equivalent).

• Expertise in data visualization platforms(Tableau, Power BI, etc.).

• Knowledge of government systems, policies, digital services, data governance, and cybersecurity frameworks.

• Strong understanding of cloud technologies, enterprise architecture, and modern application development.

• Proven success in leading public sector digital transformation initiatives.

• Proficiency in design thinking, service design, and user-centered design methodologies.

• Experience with performance testing tools (JMeter, Gatling, k6, Locust).

• Hands-on experience with complex case management systems and enterprise-level implementations.

• Background in vendor management and procurement processes.

• Demonstrated ability to drive organizational change and process improvement.

Job Description
• Assist and report directly to Building Manager (BM) in all operation & maintenance concerns:

- Oversee the facilities management within the premises

- Compiling the monthly utilities report and tabulations

- Monthly M&E reports

- Assist to develop and implement of Standard Operating Procedures (SOP) as and where necessary

• Interfacing with the clients:

- Attend monthly meeting with client & prepares the minutes of the meeting

- Providing updates on ad-hoc and outstanding issues

- Attending to clients feedback or requests

- Coordinates the preventive and corrective maintenance works schedule with the contract and client.

• Coordinate and manage projects:

- Provide costing and proposals for ad-hoc works/projects

- Evaluate the quotations submitted by contractor and provide a formal quotation to the client

- Inspect works carried out are proper and in satisfaction

- Liaising and managing contractors

• Leading the on-site technical teams:

- Provide guidance, training and supervision to technical staffs to ensure proper execution of assigned task

- Planning of maintenance schedule

- Review and planning monthly maintenance schedule

- Oversee all work is carried out timely and smoothly by the staffs

• Any other ad-hoc assignments assigned by the Management.

Job Requirements
Diploma in Facilities Management, Engineering, Estate Management or other relevant qualifications from a recognized institute with minimum 3 years relevant experience. -Posses WSHO/FSM or other relevant certificates.

Key Responsibilities

• Overall, 7 to 10 years of IT experience with at least 5+ years of OIC Development experience and remaining years of Fusion / EBS Technical.
• Provide L3-level support and technical ownership for Oracle Integration Cloud (OIC) within a managed services environment
• Design, enhance, and optimize integrations between Oracle ERP Cloud, HCM Cloud, third-party SaaS products, and on‑premise systems
• Support and improve existing integrations, ensuring high availability, performance, and adherence to SLA/KPI commitments
• Apply strong knowledge of Oracle SaaS and PaaS extension and integration patterns to drive continual service improvement
• Proactively monitor, troubleshoot, and resolve integration issues, including fault handling, reprocessing, and recovery
• Ensure data security, compliance, and governance across Oracle SaaS, OIC, and OCI-based integrations
• Work closely with functional teams and customers, using knowledge of Finance, Procurement, HCM, and SCM to deliver business-aligned solutions
• Design, maintain, and support operational and analytical reporting using:
  • Oracle BI
  • OTBI
  • BICC
  • FRS
• Manage incidents, problems, and changes in line with ITIL processes, ensuring controlled and auditable delivery
• Act as a technical escalation point, collaborating with Oracle Support where required
• Support customer transitions into managed services following Cloud implementations or vendor exit
• Identify recurring issues, lead root cause analysis, and implement permanent fixes
• Contribute to service documentation, knowledge bases, runbooks, and standard operating procedures

• Well Established Company
• Basic $4200 - $5000 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong West (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

Business Reporting

• Prepare, analyse, and present monthly / weekly operational reports.
• Ensure proper, accurate, and timely data update in the ERP system
• Identify data discrepancies and drive corrective actions with relevant stakeholders
• Present reports, analysis, and insights to management during face to face (FTF)meetings
• Support management with ad hoc analysis as required

Establish and maintain a data management framework, including:

• Data ownership and accountability
• Standard definitions and reporting logic
• Regular data validation and controls

Project& Program Management

• Lead multiple cross functional programs and projects across departments
• Ensure projects are delivered on time, within scope, and aligned with business objectives
• Project planning and coordination, providing regular progress tracking
• Structured project update reporting to project sponsors and management

Job Requirements:

• Possess minimum Degree in Business or related field with minimum 2 years relevant working experience
• Strong analytical and reporting skills
• Advanced proficiency in Excel /data analysis tools
• Strong attention to detail with ahigh standard for data accuracy

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are seeking a Senior Technical Recruiter with strong semiconductor industry expertise, particularly within Integrated Device Manufacturer (IDM) environments. The role leads the full end-to-end recruitment lifecycle while ensuring an exceptional experience for candidates and hiring managers, supported by high standards of data accuracy and process excellence. The ideal candidate is a hands-on technical recruiter with deep experience managing complex semiconductor requisitions and operating effectively in a fast-paced, global environment.

Key Responsibilities

End-to-End Technical Recruitment

• Lead the full recruitment cycle from requisition intake to offer acceptance.
• Develop tailored sourcing strategies for hard-to-fill semiconductor roles across design, manufacturing, test, packaging, and operations.

Sourcing & Screening

• Leverage multiple sourcing channels, semiconductor talent communities, niche platforms, referrals, and proactive market mapping.
• Build longlists and shortlists of qualified semiconductor professionals by applying role-specific technical filters across semiconductor HW & SW R&D IC design, fabrication, equipment engineering, process engineering, test development, and related fields.

Candidate & Stakeholder Management

• Provide high-quality CV presentations and candidate summaries to hiring managers.
• Advise hiring teams on market conditions, candidate availability, competitive intelligence, and recruitment timelines.
• Ensure consistent communication and outstanding experiences for candidates throughout the process.

Operation & System Excellence

• Manage all recruitment status updates in ATS, ensuring transparency and accuracy.
• Partner closely with cross-functional teams including HRBPs, HR Operations, and Business Leaders for compliance and smooth Process flows.

Industry Expertise

• Demonstrate strong familiarity with semiconductor roles across the IDM value chain, including:
  • R&D, IC design, physical design, verification
  • Process integration, yield engineering
  • Manufacturing, packaging, testing
• Maintain up-to-date knowledge of global semiconductor talent markets, competitive landscapes, and emerging skill trends.

Responsibilities

• Drive and lead analysis & design, solution validation, workshops under assigned domain to ensure consistent and complete requirement and solution coverage.
• Capture the voice of customers in order to scope the changes: Strong analytical and domain management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Think outside the box, always consider business needs, and be prepared to challenge the stakeholders. Any solution must be cost-optimum.
• Manage functional & technical designs for new features or adaption.
• Define and bridge the gap between the requirement, solution, development and testing, work with developers regarding the delivery: scope, resources, planning.
• Formalize the business requirements (functional & technical specification): document analysis, requirements workshops, surveys, business process descriptions (As-Is and Target workflows), use cases, scenarios.
• Mediate business and technical discussions and in case no agreement can be reached, take the decision by considering technical and economic feasibility, business strategies, architectural guidelines and other constraints.
• Report on the progresses, risks and issues. Escalate to the project manager / delivery manager on a timely manner.
• Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects.
• Acting as the contact person concerning functional questions as well as supporting consulting projects and workshops with customers.

Requirements

• Bachelor’s Degree in Engineering/ Computer Science/ Information Technology or related disciplines.
• 6-9 years of experience in the Financial Technology (Wealth Management, Core Banking), Avaloq preferred.
• Good Knowledge of Financial and Global Market Regulations
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Knowledge of Trading, Middle Office, and BackOffice platforms such as Bloomberg, Avaloq, Fin IQ, will be beneficial.
• Good stakeholder management skills.
• Excellent interpersonal skills: good negotiation and conflicts management skills, able to build momentum / define consensus.
• Structured, organized and results oriented approach, demonstrating ahigh level of diligence and attention to detail and the ability to ensure high quality and consistency in the deliverables produced.
• Ability to multitask, be flexible and allocate time according to moving priorities.

Good to have

• Client Management knowledge: Static data knowledge, Client Modelling, Client onboarding process, CRM module; OR
• Portfolio Management knowledge: Portfolio Desk, Performance Desk, Investment Policy Statement, Asset Allocation, Benchmark, Model Portfolio, Investment Proposition etc.; OR
• Transactional Modules knowledge:

o Cash Related Transactions (FX, Money Market, OTCs, Payment, Money Transfer etc)

o Investment Related Transactions (Asset Management, Time Series management, Stock Exchange, Settlement, Corporate Actions, Reconciliation etc)

o Credit/Finance (Facility/Financing, Limit, Loan, Guarantee, Other security Financing)

o Cost & fees

o Compliance rules and setup

o Regulatory

OR

• Migration Knowledge: ETL (extract transform load), Static and Dynamic Data Migration, Migration Workflows and Activities, Migration Strategies and Planning, Data Mapping; OR
• Project Management: both waterfall and Agile methodology.

Job description

Drive AI-Enabled Insights

• Deploy Natural Language Q&A and Copilot-based analytics

• Develop AI-driven use cases (forecasting, anomaly detection, KPI insights)

• Enable business users to access insights independently

Build a Scalable Data Platform

• Design and optimize data pipelines using Microsoft Fabric

• Develop robust data models and Power BI dashboards

• Standardize data architecture across the AP region

Strengthen Data Governance & Trust

• Implement Microsoft Purview for data lineage and governance

• Define data ownership and ensure KPI consistency

• Improve data quality and transparency across systems

Partner with the Business

• Translate business needs into data and AI solutions

• Act as a trusted advisor to management and operational teams

• Drive adoption of data-driven practices

Requirements

• 3–5 years of experience in data analytics, BI, or data platform roles

• Strong hands-on experience with Power BI and data modeling-Experience with Microsoft Fabric / Azure Data Platform preferred

• Exposure to AI tools (Copilot, Azure OpenAI, or similar) is a plus

• Experience in data governance (e.g., Microsoft Purview) is advantageous
  

  HOW TO APPLY:

  Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

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  Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

  Trust Recruit Pte Ltd

  EA License No: 19C9950

  EA Personnel: Lim Jun Ping

  EA Personnel Reg No: R25128522

Key Responsibilities

· Provide functional leadership for Core Banking Product implementations, primarily involving Oracle FLEXCUBE, including configuration and parameterization activities.

· Lead requirements gathering, functional walkthroughs, GAP analysis, and solution fitment for core banking solutions.

· Support data migration, report implementation, system integration, and change management activities as part of core banking programmes.

· Coordinate and support System Integration Testing (SIT) and User Acceptance Testing (UAT) phases, including defect analysis and resolution support.

· Prepare and maintain project and functional documentation, including:

• o Business Requirement Documents (BRD)
• o Functional Specifications
• o User Manuals and Training Materials

· Provide guidance and mentoring to project team members, including business analysts and testing analysts.

· Support testing activities, including coordination of manual and automation testing efforts.

· Work with cross-functional and geographically distributed teams to support project delivery across different regions.

Requirements

· Minimum 15 years of experience in the banking domain, with substantial exposure to Core Banking Product implementations.

· At least 12 years of hands-on experience with Oracle FLEXCUBE Core Banking Product.

· Proven experience delivering core banking implementation, integration, reporting, and change management projects.

· Demonstrated experience performing Business Analyst roles within core banking programmes.

· Exposure to Agile and Waterfall delivery methodologies.

· Experience supporting manual and automation testing activities.

· Prior involvement in pre-sales activities within a banking or system integration environment.

Seeking individual with expertise in contract management and project costing, who are keen to develop modern digital skillsets and knowledge for quantity survey, data management and analysis of MEP / HVAC / ACMV systems to compete in the current global trend of sustainability and green endeavors.

Scope:

1. Contract Management

a. Legal compliance

i. Alternate Dispute Resolution (ADR)

- Introduction and exposure to Adjudication, Arbitration and Contract negotiations.

ii. Extension of Time (EOT)

- Review contractual implications

- Differentiate EOT and liquidated damages (LD), assess considerations and resolutions.

iii. Collaborative Contracting

- Introduction to collaborative contracting processes.

b. Contract Agreement (Main Contract/Sub Contract)

- Ensure contract terms are reviewed and understood

- Verify all necessary approvals are obtained

- Maintain records of communication and modifications

- Safe keep of contract agreement in Google shared drive and eCabinet.

2. Project Costing

a. Software application

i. PDF X-change Editor

- For manual quantity take-off and check.

ii. Glodon Internation (TMEC/TBQ)

iii. Autodesk Revit/CAD

b. Procurement

i. Assist in procurement process and regular review for efficiency.

ii. Sourcing of Subcontractors/Suppliers for services/products

iii. Negotiation

iv. Price Analysis

c. Budgeting and Control

i. Project cost assessment

ii. Variation Order (VO) cost (Budgeted / Non-Budgeted)

- Process of managing variation orders

- VO cost assessment

3. Project Closure

a. Payment Certification

i. Security of Payment Act (SOPA)

ii. PSSCOC/SIA

b. Variation Order (VO)

i. Preparation / Submission of VO

ii. Assessment / Evaluation of VO

- Manage addition and omissions, instruction, changes in quantity/design/requirements.

- Assess and evaluate subcontractor VO

- Application of appropriate SOR

- Negotiation

c. Final Accounts

i. Defects Liability Period (DLP)

- Ensure contract responsibilities and due diligence are well delivered.

ii. VO finalization

- Conclude VO and negotiation to close.

iii. Back Charges

4. Meetings & Stakeholder Communication

a. Attend project and cost-related meetings.

b. Actively engage with internal teams and external stakeholders to resolve contract and cost issues promptly and professionally.

Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering , Sustainable Infrastructure in Building Services, Quantity Surveying or equivalent /
• Experience in MEP / HVAC / ACMV is added advantage
• Experience in Data Analysis concepts is added advantage
• Knowledge in modern digital solutions like modelling take off software, RPA, advanced Excel / Google Sheets skills, utilising AI / ML are added advantage.
• Strong literacy in English and willing to learn in a changing industry.

Advantages Remunerations

• 5-day work week.
• Progression-centric
• AWS included
• Annual Incentive Trip
• Further learning/education encouraged and sponsorships
• Flexible working hours and Work from home accepted on top of physical attendance
• Various Medical Benefits

Qualifications and Profile

• Education Bachelor – Computer Science or related field

• This position requires a minimum of +6 years of experience in supporting or developing application
• Possesses strong analytical, logical and problem solving skills
• Technical background: Working knowledge of application servers. 
• Understand concepts of IT Production environment and deployment process/ piplines.
• Working knowledge of databases scriptingWorking knowledge of scripting / programming languages
• Working experience in Corporate IT, IT Security or other transverse domains
• Good communication and presentation skills – verbal and written. Ability to convey technical information to non-technical users
• Certification in ITIL (Must have)

Main responsibilities:

• Provide L1 and L2 support for a large portfolio of applications related to Corporate Services, IT Security, human resources, and other transverse domains
• Coach team members to ensure operational execution is as per bank’s standard practices
• Communication with end-users via phone, chat, email, and/or a support ticketing.
• Analyze and manage incidents/problems/requests coming from users. Document well the support activity performed in JIRA
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.
• Handle user request by working closely with project, infrastructure and production teams
• Ensure applications health before the bank’s working day by performing morning healthcheck activities
• Spearhead weekly / adhoc follow up and reporting of escalated tickets.
  
  EA Number: 11C4879

• Minimum 5 years of experience as BA or PMO in bank's payment operation/system.
• Having work experience as consultant in Consulting Firm or as PMO or PM in bank project.
• Experience in ISO20022 project and having good understanding of End to End transaction process.
• Strong consulting skillset, including logical and structured thinking, issue identification and resolution, clear communication, effective meeting facilitation, and high‑quality documentation using Microsoft Excel and PowerPoint. 
• Project planning and management capabilities, covering progress tracking, issue/risk management, scope and change control, and vendor coordination.
• Perform detailed element‑level analysis of MX message formats (e.g., Pain.001, Pacs.008/009/009CV, and other ISO 20022 messages).
• Develop comprehensive mapping matrices to support the design and build of message‑conversion tools.
• Utilize advanced Excel and Macro/VBA capabilities to automate, validate, and streamline mapping and analysis work.