Total 3,412 Others technical analyst job vacancies in Singapore

Responsibilities

• Lead the design and implementation of enterprise-scale Pega solutions supporting regulatory compliance, customer lifecycle management, and digital banking transformation initiatives.
• Provide technical leadership for the development of complex workflow automation and case management applications using the Pega Platform.
• Partner with business stakeholders, compliance teams, and solution architects to translate regulatory and operational requirements into scalable technical solutions.
• Design and govern end-to-end customer onboarding, KYC remediation, AML review, and customer due diligence workflows.
• Define application architecture, integration patterns, and technical standards across Pega ecosystems and enterprise platforms.
• Lead integration initiatives involving REST APIs, SOAP services, Kafka messaging platforms, middleware technologies, and external banking applications.
• Review solution designs, conduct code reviews, and ensure adherence to enterprise architecture, security, and regulatory requirements.
• Drive platform modernization, version upgrades, migration activities, and performance optimization initiatives.
• Manage technical risks, conduct impact assessments, and recommend strategic improvements to application architecture and delivery processes.
• Support production systems through governance of incident management, root cause analysis, service restoration, and continuous improvement initiatives.
• Mentor development teams and provide technical guidance on Pega best practices, design patterns, and development standards.
• Participate in Agile delivery programs, sprint planning, release governance, and stakeholder reporting activities.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or related discipline.
• Minimum 12 years of experience in enterprise application development with at least 8 years of specialized experience in Pega Platform implementation.
• Strong expertise in Pega architecture, case management, workflow automation, and business process management frameworks.
• Proven experience delivering banking technology solutions supporting KYC, AML, CLM, onboarding, compliance, or regulatory transformation programs.
• Experience designing large-scale enterprise integrations using Kafka, REST APIs, SOAP services, and middleware platforms.
• Strong knowledge of banking operational processes, customer due diligence requirements, and regulatory compliance frameworks.
• Experience leading platform upgrade, migration, and application modernization initiatives.
• Hands-on experience with Oracle Database, SQL, and Java technologies.
• Pega Certified Senior System Architect (CSSA) or Pega Certified Lead System Architect (CLSA) preferred.
• Experience working within Agile delivery environments and collaborating with geographically distributed teams.
• Strong stakeholder management, technical leadership, and communication skills.

Overview
Microsoft Cloud Operations + Innovation (MCO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Ourfocus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide. We are looking for a passionate, high-energy individual to help build the network that powers the world’s largest online services.

The Datacenter leasing Senior Technical Program Manager will be part of a team responsible for the delivery of leased datacenters globally. The senior TPM will project manage technical and delivery alignment between Microsoft requirements and Lessor’s proposal, handle escalations, and close technical and delivery gaps as the primary point of contact between internal and external parties.

Working closely with Data Center Engineering (DCE), the role will evaluate lessor’s design proposal against technical requirements and mitigate non-compliance through technical and commercial solutions. The role also assesses technical and delivery risks and resolves issues swiftly to reduce business impact. The senior TPM will act as a Subject Matter Expert(SME) and will provide global program support.

The position will collaborate with both internal and external stakeholders throughout construction, RFS, and operations handover, addressing technical challenges that may impact the timely delivery of the datacenter to customers.

This position will project manage the lease technical due diligence, offering SME support, technical guidance, and decision-making. It also involves evaluating feasibility, costs, scheduling, risks, and site limitations. The senior TPM will support program efficiency through process improvements affecting related (Objective and Key Result) OKRs.

The senior TPM needs excellent interpersonal, communication, and organizational skills, the ability to work independently, extensive knowledge in data center design, engineering, controls, and operations, and significant experience in project/construction management and the data center lease market.

Responsibilities

• Act as a Subject Matter Expert (SME) and provide global program support.
• Drive technical solutions for leased datacenters in partnership with Microsoft’s and Lessor’s core engineering teams.
• Evaluate lessor’s design proposal against technical requirements and mitigate non-compliance through technical and commercial solutions.
• Assesses lessor’s compliance through review of technical documents, site assessments, and stakeholder engagement.
• Partner with internal and external stakeholders during construction, RFS, and operations handover to unblock any technical issues risking the on-time delivery of Datacenter to customers.
• Drive cost impact analysis on non-compliance and specification changes. Escalate and provide visibility and feedback to leadership on cost drivers.
• Partner with Microsoft Engineering, Integration, Security, Operations, and Energy teams on resolution management.
• Drive partner accountability on contractual milestones and commercial commitments
• Own overall schedule tracking, risk identification, blockers, and mitigation for the assigned projects; creating clear visibility for leadership

Qualifications

• Bachelor’s degree in Civil, Electrical, Mechanical, Telecom Engineering, or related technical field AND 4+ years’ experience in engineering, operations, commissioning or technical program management
• 3+ years’ experience managing cross functional and/or cross-team projects.
• 3+ years of experience in data center design, infrastructure, and critical environments.
• Broad infrastructure knowledge across mechanical, electrical, and controls systems with a focus on Datacenter integration and performance.
• Familiarity with key industry standards and best practices, including ASHRAE, Uptime Institute, ANSI, and NFPA.
• Familiarity with high-density power and cooling solutions, sustainability initiatives, and emerging technologies for AI workloads.

While not required, we also look for the following Preferred Qualifications:

• 5+ years of experience in engineering and technical program management.
• 5+ years’ experience managing cross functional and/or cross-team projects.
• 5+ years of experience with mission critical environments, such as Data Centers
• Experience implementing advanced cooling technologies such as liquid-to-chip

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers | #EPCCareers | #DCDCareers

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Singaporean only

Role Overview

We are looking for a Business Analyst with Scrum Master responsibilities to support large, complex, and high-pressure government IT systems.

This role is primarily responsible for business analysis, requirements governance, stakeholder management, and end-to-end solution alignment (80%), while also performing Scrum Master duties (20%) to ensure structured Agile execution and delivery discipline.

The successful candidate must be able to operate effectively within strict governance, audit, and compliance environments while driving clarity across business, technical, and vendor teams. This is not a passive documentation role, the candidate must be decisive, structured, and delivery-focused.

Key Responsibilities

1. Business Analysis & Requirements Leadership (Primary – 80%)

Requirements Elicitation & Management

Lead requirement gathering sessions with business users, government officers, and vendors.

Translate business needs into clear functional and non-functional requirements.

Produce high-quality artifacts (BRD, FRD, user stories, process flows, data mappings, interface specs).

Ensure requirements traceability from business needs to implementation and testing.

Manage requirement changes within governance and change control processes.

Stakeholder Management

Engage senior and demanding stakeholders confidently and professionally.

Facilitate requirement workshops and resolve conflicting priorities.

Act as the bridge between business users, technical teams, system integrators, and project management.

Ensure business alignment before development starts to reduce rework and ambiguity.

Solution & Delivery Alignment

Work closely with architects, developers, and integration teams to validate feasibility.

Review design proposals to ensure alignment with approved requirements.

Support SIT/UAT planning, test case validation, and defect triaging.

Ensure operational readiness and cutover documentation are aligned with business expectations.

Governance & Documentation

Ensure compliance with Singapore Government SDLC, audit, and reporting standards.

Maintain structured documentation repository and requirement baselines.

Support audit queries, project reporting, and governance checkpoints.

2. Scrum Master & Agile Facilitation (Secondary – 20%)

Agile Execution

Facilitate key Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).

Ensure backlog readiness and clarity before sprint commitment.

Promote estimation discipline and sprint predictability.

Impediment & Delivery Support

Identify delivery blockers and work with stakeholders to resolve them.

Monitor sprint progress and highlight risks early.

Support integration milestones, SIT/UAT readiness, and release planning.

Continuous Improvement

Identify inefficiencies in delivery and recommend practical improvements.

Promote accountability and structured Agile practices aligned with governance requirements.

Mandatory Experience & Skills

Core Requirements (Strict)

Minimum 5–8 years of overall IT delivery experience

Minimum 3+ years of Business Analyst experience in large-scale IT systems

Minimum 2 years exposure to Agile / Scrum environments

Strong understanding of both Agile and traditional SDLC (Waterfall / Hybrid)

Proven experience handling complex system integrations and multi-vendor environments

Demonstrated ability to operate under tight timelines and delivery pressure

Strong analytical, documentation, and stakeholder engagement skills

Must-Have Experience

Experience in Singapore Government / Public Sector IT projects

Experience in mission-critical or 24/7 systems

Experience working with system integrators and multiple vendors

Hands-on experience with Agile tools (Jira, Confluence, Azure DevOps, or equivalent)

Experience supporting SIT/UAT and production rollout activities

Work Environment & Expectations

Able to manage demanding stakeholders and strong personalities professionally

Comfortable operating within structured governance and audit-heavy environments

Willing to work overtime (including after-hours or weekends) when project demands require

Able to adapt quickly to scope changes and shifting priorities

Resilient, structured, and delivery-focused mindset

Certifications (Strong Advantage)

CBAP, CCBA, or equivalent Business Analysis certifications

Certified ScrumMaster (CSM) or PSM

SAFe or Agile-related certifications are advantageous

about the company
Our client is a global Private Bank, with a strong presence across APAC, Europe and America.

about the job

• Assess and process name screening alerts
• Assist in KYC checks and reporting
• Liaise with internal stakeholders to resolve KYC issues
• Promptly escalate potential or confirmed hits according to required timelines
• Undertake additional tasks and responsibilities

skills and experience required

• Diploma/Degree holder
• >1 year of banking experience
• Experienced in KYC screenings
• Meticulous & good interpersonal skills
• Team player

To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609/ R21100955)

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Partner with business stakeholders and technology teams to gather data requirements specific to banking products, transactions, customers, reporting and analytics.
• Design and maintain logical and physical data models that reflect core banking operations, risk management, compliance, financial reporting or analytics needs.
• Translate complex business use cases into normalized and de-normalized data structures optimized for both operational and analytical workloads.
• Implementation and evolution of data marts, data warehouses, and integration layers aligned with banking architecture.
• Collaborate with development teams on physical data model deployment and performance optimization for large financial datasets.
• Ensure data models adhere to data governance, data quality, and metadata management standards across banking domains.
• Provide data architecture documentation, data dictionaries, and lineage diagrams for regulatory, audit, and business usage.
• Support data lineage, metadata management, and data quality initiatives to enhance trust and transparency in data usage.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field.
• Minimum 7 years of experience in data architecture, data modelling, or data management, banking or financial services industry.
• Basic knowledge of data governance (i.e. DAMA-DMBOK).
• Deep expertise in logical and physical data modelling for core banking, risk, compliance, and financial reporting domains and various analytics use cases.
• Proficient in data modelling tools (e.g., Erwin, PowerDesigner, or similar).
• Advanced SQL skills and strong ability to work with large, complex financial datasets.
• Solid understanding of relational and dimensional modelling, data warehousing, and data integration techniques.
• Intermediate understanding of regulatory compliance in the APAC region.
• Strong collaboration, communication, and documentation skills to engage with both business and technical stakeholders.
• Experience with the American data management system “Collibra” is a plus.
• Experience in Alteryx System is highly preferred.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

We are hiring a Senior Systems Analyst (Service analyst) who will be providing advanced technical support for the HEALIX data streaming platform once it becomes fully operational. This role focuses on diagnosing and resolving issues escalated from Level 1 (L1) support, maintaining system stability, and coordinating with engineering and vendor teams to ensure continuous service availability and optimal performance. 

Role & Responsibilities

• Provide the application support for IDMC ETL jobs and data pipelines
• Monitor scheduled and on‑demand workflows, mapping and transformation steps
• Diagnose application failures by investigating logs, error messages, and transformation logic
• Perform root-cause analysis and document findings, impact, and remediation steps
• Restart failed jobs or tasks and validate recovery
• Optimize ETL job performance within application scope if required
• Validate end-to-end workflow completion and downstream data delivery
• Escalate recurring, complex, or platform-impacting transformation/mapping failures with reproducible evidence
• Maintain and update runbooks, recovery playbooks, incident logs, and operational documentation
• Follow change-control and governance processes for any configuration or mapping changes
• Support problem management activities by identifying and addressing underlying technical issues
• Participate in change management processes, including testing and deployment of patches, upgrades, and new features
• Work closely with L1 support, infrastructure, data engineering, and vendor teams to ensure timely issue resolution
• Document troubleshooting procedures, resolutions, and updates for knowledge base improvement
• Communicate technical updates and incident statuses to relevant stakeholders

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field
• minim 3 years of experience in application or platform support, preferably in data systems or cloud environments
• Experience with IDMC, or data streaming technologies is an advantage
•  Strong analytical and troubleshooting abilities
•  Proficient in incident and problem management processes (e.g., ITIL framework)
•  Good communication and stakeholder management skills

Reporting into the Supply Chain Services Manager, Supply Chain Services Team is responsible for the design, deployment and adherence to key systems, tools and processes used by our client’s Global Supply Chain Teams. As a key member of this dedicated team, you’ll play a vital role in managing and enhancing these systems and processes, ensuring that they effectively empower our client’s Global Supply Chain operations.

As a key member of the team, you will ensure the seamless operation and improvement of our client’s Supply Chain Services Programs. Reporting directly to Supply Chain Services as an individual contributor, you will play a pivotal role in maintaining, supporting, and advancing our client’s applications.

Job Responsibilities

Maintenance and Support

• Develop new and maintain or update existing Power Apps and Power Automate flows for peak performance.

• Keep a close eye on application health, addressing issues swiftly and implementing enhancements.

• Identify and evaluate opportunities for improvement, ensuring accuracy in data and reports.

Issue Resolution

• Provide expert assistance to associates using Power Apps, Power Automate flows, Power BI, and SharePoint.

• Diagnose and resolve application issues promptly, documenting solutions for future reference.

User Training and Documentation

• Empower associates by training them on Supply Chain tools and applications.

• Develop and maintain user guides, FAQs, and conduct training sessions to ensure user proficiency.

Collaboration

• Work closely with the Program Lead to align on application requirements and updates.

• Participate in team meetings, contributing to the enhancement of processes and tools.

Compliance

• Ensure all activities comply with company policies and procedures.

Requirements:

• Proficiency with Power BI, Power Apps, and Power Automate.

• Innovative approach to solving complex enterprise challenges.

• Ability to convey technical information to non-technical users.

• Meticulous approach to data accuracy and application performance.

• Good foundational skills in HTML/CSS.

• Deep understanding of best practices in database management.

• Skills in SQL DB, Data Engineering, Data Analytics & python programming.

• Excellent stakeholder management and communication abilities.

• Solid grasp of analytical tools.

• Quick learner, adept at adjusting to new technologies and requirements.

• Knowledge of key business processes within supply chain is a plus.

Job Summary

We are looking for a discovery-driven Business Analyst to support digital initiatives within aviation domain. This role involves driving the end-to-end requirements journey, from shaping ambiguous business problems into clear, structured solutions—requiring strong critical thinking, storytelling, and stakeholder communication skills to drive alignment across business and technical teams.

Mandatory Skill-set

• Bachelor’s Degree in IT, Computer Science, Engineering, or related field;
• Must have 2–5 years of experience as a Business Analyst or similar role;
• Must have strong experience in requirements gathering, analysis, and documentation (BRD, user stories, use cases);
• At least 1 year of experience in SIT/UAT and defect management;
• Hands-on experience with Agile (Scrum/Kanban) and tools such as JIRA or Confluence;
• Strong analytical thinking with the ability to structure ambiguous problems into clear solutions;
• Excellent communication and storytelling skills to engage and influence stakeholders.

Desired Skill-set

• Experience with Design Thinking and user-centric solutioning;
• Familiarity with UX/UI collaboration tools (e.g., Figma, Miro);
• Exposure to performance or non-functional requirement testing;
• Relevant BA certifications (CBAP, PMI-PBA, IIBA-AAC) are a plus;
• Experience in aviation or enterprise platforms is advantageous.

Responsibilities

• Gather, analyse, and translate business needs into clear functional and technical requirements;
• Structure vague problem statements into defined scope, solution approaches, and roadmaps;
• Develop BRDs, user stories, acceptance criteria, and process flows;
• Facilitate workshops and discussions to align stakeholders and drive decision-making;
• Apply Design Thinking to drive user-centric solutioning and validation;
• Collaborate with UX, developers, and architects to ensure solution feasibility and alignment;
• Define and support SIT/UAT, ensuring solutions meet business and user expectations;
• Act as the key bridge between business and tech teams, managing priorities and expectations;
• Participate in Agile ceremonies and support backlog refinement and delivery.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License No. 07C5639

Job Responsibilities

• Build a solid understanding of Apple B2B processes across SMBs, large corporations, and educational institutions.

• Document current and future state processes, capturing regional nuances with precision.

• Participate in stakeholder workshops, gathering and recording business requirements.

• Produce analytical deliverables — including process maps, gap analyses, and requirement documents — to support program activities.

• Assist with data readiness for system rollout, including preparation and validation of migration data.

• Execute user acceptance testing (UAT), track issues, and drive resolution to ensure system readiness for local requirements.

• Support change management and training activities, including preparing training materials and reference content for future state processes.

• Keep your manager informed on progress, escalating blockers and risks.

Requirements:

• BS or equivalent degree in a discipline related to the role, with 4–6 years of relevant experience.

• Exposure to a B2B selling environment; experience in consumer electronics is a plus.

• Background in a business analyst or process-oriented role, with some exposure to CRM or enterprise systems; familiarity with Salesforce is a plus.

• Good analytical skills and attention to detail, with the ability to present information clearly.

• Experience contributing to business requirement documents.

• Ability to work independently while proactively seeking guidance when needed.

• Collaborative and adaptable working style with a willingness to learn.

• Good organisational skills and ability to manage multiple workstreams.

• Clear written and verbal communication skills, with an ability to tailor outputs to different audiences.

• Background or interest in AI solutions would be a plus.

Job Summary

We are looking for a detail-oriented Business Analyst to support digital transformation initiatives within a highly regulated environment. This role involves driving end-to-end business analysis activities across solution design, testing, implementation, and post-go-live support, requiring strong stakeholder management, analytical thinking, and regulatory awareness.

Mandatory Skill-set

• Bachelor’s Degree in IT, Computer Science, Business, Engineering, or related field;
• Must have at least 4 years of experience as a Business Analyst or similar role;
• Strong experience in requirements gathering, process analysis, and functional documentation;
• Hands-on experience supporting SIT/UAT, defect management, and implementation activities;
• Good experience in designing customer-servicing platforms or customer-facing digital channels;
• Experience working in regulated environments such as hospitality, financial services, government, or similar industries;
• Familiar with Agile, Waterfall, or hybrid SDLC methodologies;
• Strong stakeholder management and communication skills across business, IT, compliance, and vendors.

Desired Skill-set

• Experience in COTS evaluation, fit-gap analysis, or vendor management;
• Exposure to tender/RFP processes and vendor assessment activities;
• BA or Agile certifications such as CBAP, CCBA, CSM, or CSPO are a plus.

Responsibilities

• Gather, analyse, and translate business and regulatory requirements into functional and non-functional specifications; 
• Drive end-to-end business analysis activities across solution design, testing, implementation, and post-go-live validation;
• Facilitate workshops and discussions with business, compliance, IT, and vendor stakeholders;
• Maintain requirements traceability and ensure solutions align with business and compliance expectations;
• Support COTS evaluation, vendor coordination, and solution assessment activities;
• Define and support SIT/UAT/ORT activities, including defect tracking and resolution coordination;
• Support implementation readiness, operational handover, and post-deployment validation activities;
• Act as the key bridge between business, compliance, vendors, and technical teams throughout the project lifecycle.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

We’re looking for a Senior Technical Consultant SAP Integration to join our SAP Technology team in Kuala Lumpur. In this strategic assignment, you'll play a critical role of developing and managing complex integration projects, while ensuring the performance, stability, and security of SAP integrations. The Senior Technical Consultant SAP Integration shall report to the SAP Integration lead and work in synergy with SAP Development and SAP Basis workstreams, as well as other SAP functional teams.

As a Senior Technical Consultant SAP Integration, you will:

• Design, develop, and manage integration architectures using SAP Integration Suite, SAP PO/PI, API Management, and other relevant tools.

• Collaborate with functional and technical teams to define integration requirements and ensure end-to-end solution consistency.

• Ensure smooth operations of all integration interfaces and resolve complex issues in a timely manner.

• Drive the adoption of integration best practices, security standards, and performance optimization techniques.

• Support and mentor a other team members, providing technical guidance and reviewing deliverables.

• Support project delivery teams in integration-related tasks throughout the system development lifecycle.

• Heavily contribute to the cloud adoption journey of SIKA in the integration space.

• Stay current with SAP’s latest integration technologies and trends (e.g., Event Mesh, BTP, APIs, CDS Views).

Technical Sales Engineer | Lighting Solutions

• Work Location: Ubi, Singapore
• Working Hours: Mon – Fri 8.30am – 6.30pm
• Monthly Salary: Base up to $4000 + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a well‑established provider of lighting solutions with decades of industry experience. The company is recognized for delivering high‑quality, innovative products and services that meet diverse customer needs. With a strong presence across multiple markets, the company focuses on creating sustainable and reliable lighting systems that enhance environments and improve user experiences. The brand is committed to excellence, customer satisfaction, and continuous improvement in both design and technology.

Responsibility

• Sales & Marketing Execution – Drive business growth by promoting lighting products and building strong client relationships.

• Product Promotion – Deliver presentations and demonstrations to enhance brand visibility and customer awareness.

• Client Solutions – Handle enquiries, attend site visits, and provide tailored solutions to meet customer needs.

• Quotation & Contract Management – Prepare quotations and tenders, negotiate contracts, and ensure timely delivery of orders.

• After‑Sales Support – Provide troubleshooting, maintenance, and project coordination to strengthen customer satisfaction.

• Operational Support – Perform ad‑hoc duties to support overall business operations and departmental objectives.

Requirement

• Diploma/Degree in Electrical / Electronic Engineering or Marketing or Business
• Minimum 2 years of engineer experience in local construction industry
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Product training will be provided
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Responsibilities:

• Participate in RFP and presales activities, including requirements gathering and analysis, solution design, effort estimation, and preparation of technical and functional proposals.
• Evaluate proposed solutions to identify functional, process, or system gaps, and recommend improvements that enhance business value and operational efficiency for customers.
• Prepare comprehensive Functional Specification Documents (FSDs) to clearly define business requirements and support the development lifecycle.
• Collaborate closely with customers, development teams, and QA teams to ensure requirements are accurately understood, implemented, and delivered within project timelines.
• Design and develop PL/SQL components, including packages, procedures, functions, and triggers, to support application functionality and business processes.
• Analyze, troubleshoot, and optimize SQL queries to improve database performance, scalability, and execution efficiency.
• Perform data migration, import, and export activities to support application implementation, maintenance, and operational requirements.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or a related field;

Interested applicants, please Email , and look for johnwong@recruitexpress.com.sg

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

1. Billing & Sales Expenditure System

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures:

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

2. QR Code Ordering Website

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Specify the customer journey:

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

3. Integration & Data Flow

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

4. Testing & Deployment

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

5. Ongoing Optimization

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.

Job Description & Requirements

• Carry out the supervision of BTO building works as stipulated in the Building Control Act
• Ensure that proper processes and safe methods of construction are maintained by the main contractor
• Co-ordinate and supervise the defects’ investigation and rectification Works
• Organize and maintain proper site documentation and records
• Able to perform Lead RTO role
• Lead, manage and audit Supervision team
• State expected salary

Requirements:

• BCA-registered / NCCS / BCSS
• Min 7 years’ experience in the supervision of C&S/Architectural/M&E works preferably in HDB BTO projects

Please send your resume to posts@jgp-group.com and indicate the position you are applying clearly.

Only shortlisted applicants will be notified.