Total 3,566 Full-time tech support job vacancies in Singapore

Responsibilities

• Manage end-to-end Application Lifecycle Management (ALM), ensuring smooth onboarding, support, and decommissioning of applications
• Coordinate production support activities, ensuring system stability, SLA adherence, and timely issue resolution
• Drive release and change governance processes, ensuring proper approvals, planning, and execution
• Oversee incident and problem management, including tracking, escalation, and resolution coordination
• Manage IT financial operations (FinOps) including budgeting, forecasting, accruals, and cost optimization
• Lead cloud cost planning and budget governance, ensuring efficient utilization of cloud resources
• Support workforce capacity planning, resource allocation, and utilization tracking across teams
• Govern vendor and managed services, including contract lifecycle, performance tracking, and engagement management
• Manage IT assets and environment readiness, ensuring availability and compliance
• Oversee access provisioning and identity governance, ensuring security and compliance standards are met
• Provide Agile PMO support, including sprint coordination, backlog tracking, and delivery governance
• Maintain application portfolio reporting, including performance, utilization, and cost insights
• Drive technology procurement and contract governance, including PO tracking and invoice validation
• Prepare PMO reports and RAG status tracking for leadership and stakeholders
• Support IT asset provisioning and environment setup for project and operational needs
• Contribute to application deployment support and release readiness activities
• Maintain and manage knowledge repositories using SharePoint and Confluence
• Ensure project tracking and governance reporting across multiple initiatives
• Develop and maintain documentation, SOPs, and process frameworks
• Collaborate with cross-functional teams to ensure delivery alignment and operational excellence

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Data Engineering, or a related field.
• At least 10 years of experience in Application Lifecycle Management, Production Support, and project/contract financial governance frameworks.
• At least 5 years’ experience in IT Financial Management (FinOps) and cloud cost optimization
• At least 5 years’ hands-on experience in PMO support, project tracking and reporting, managing vendor contracts, procurement processes, and managed services.
• Must be able to provide 24 x7 standby support, including weekend and PH on-call support.
• Strong experience in IT asset management, environment provisioning, and deployment support
• Experience in IT security, access management, and identity governance practices
• Experience in cloud platforms and enterprise application environments
• Experience in knowledge management tools such as SharePoint and Confluence
• Experience in Jira and Kanban boards for Agile delivery tracking
• Hands-on experience in financial systems such as Hyperion and PSGL
• Experience in MS Excel, PowerPoint, and Outlook for reporting and analysis
• Experience in Windows-based enterprise environments
• Excellent communication and stakeholder management skills
• Strong leadership and coordination capabilities across cross-functional teams
• Demonstrated problem-solving and analytical thinking skills
• Strong organizational and planning abilities with attention to detail

JobDescription:

The IT Support Specialist is to provide technical support to our enterprise customers.The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will be grown to lead a team if the performance is outstanding.

Responsibilities:

• Provide advanced support for Windows 11
• Manage device provisioning, configuration, imaging, and deployment for Windows environments.
• Perform break-fix support for hardware, software, and mobile devices.
• Troubleshoot and resolve:
• BitLocker / File vault encryption issues
• BSOD/crash diagnostics
• Administer Intune for device management  and deployment.
• Install, upgrade, and maintain operating systems, applications, and peripherals.
• Handle O365 support, including Word, Excel, Outlook, PowerPoint, and Access.
• Perform basic network troubleshooting, including switches, wired/wireless connectivity.
• Collaborate with internal IT teams to ensure seamless service delivery.
• Work within a ticketing system to manage multiple tasks in a fast-paced environment.

DesiredSkills & Experience:

• Minimum 1 year of IT support experience in enterprise environments.
• Strong knowledge of Windows 11, BitLocker, and imaging tools.
• Proficiency in troubleshooting hardware issues and replacing components.
• Familiarity with Microsoft Office Suite and O365 administration.
• Understanding of network fundamentals and connectivity troubleshooting.
• Excellent customer service and communication skills.
• Ability to work under pressure and manage multiple tickets simultaneously.

Education:

• 1+ years of work experience with Microsoft Intune

• 1+ years of work experience with Windows

*We regret that only shortlisted candidates will be notified.

• Provide after sales on-site/off site service support, including pre-delivery checks, preventative maintenance, repairs and installation requests in a professional and efficient manner to help maintain high levels of customer satisfaction

• Provide high levels of technical support to external customers in a timely manner

• Travel interstate and overseas for training & service as workload requires

• Promotes the Equipment and Instrument Service Department and consistently seek out additional revenue streams and opportunities for growth.

• Forges strong relationships with customers through regular site visits/meetings associated with direct reports in order to understand customer needs and to further develop the associates.

• Supervises and ensure all faults are resolved promptly and that preventative maintenance is delivered to customer.

• Coordinate with supplier or vendors for all technical issue & warranty claims

• Provide service quotation for repair, maintenance & calibration and achieve profitable revenue.

• Explore alternatives to improve the effectiveness of department methods and procedures

• Performs other duties as assigned

  Job Requirements:

• Diploma in electronics/electricals/engineering is preferred.

• 2-5 years commercial experience in a field service engineer position, preferably within the life science or scientific industry

• Proficient in verbal communication in English to effectively support customers and collaborate with internal stakeholders.

• Demonstrated ability to solve problems and take initiative

• Preferably possess own vehicle to customer sites to perform on‑site installation, maintenance, and troubleshooting activities.

Job Description:

• Provide L1/L2 helpdesk support to resolve IT-related issues.
• Perform backup operations, system failure recovery, and related procedures.
• Maintain user accounts and environments in Microsoft Active Directory / Azure AD as needed.
• Regularly review server logs to identify server, network, and security issues.
• Install and maintain company-owned computers, networks, servers, network cabling, and related equipment; add, upgrade, and configure disk drives, printers, and other devices.
• Manage and troubleshoot network issues, including connectivity and security problems.
• Notify users promptly about maintenance and its impact on system and service availability.
• Assist in administering company IT security policies and procedures.
• Provide training and support to users on new systems and software.
• Maintain records of issues and solutions, and create documentation for IT processes and procedures.
• Contribute to, maintain, and update existing knowledge and established procedures.
• Perform other duties as assigned by management.

Requirements:

• Minimum Nitec, Higher Nitec, or Diploma in an IT-related field.
• 2-3 years of experience in technical support, desktop support, or a similar role preferred.
• Ability to troubleshoot and resolve issues in a Windows operating system environment.
• Experience with Microsoft Windows Server administration, Active Directory, and Group Policy Management.
• Knowledge of Cisco UC and Intune MDM administration is advantageous.
• Experience with Apple device management is desirable.
• System integrator experience is a plus.
• Strong written and verbal communication skills for customer handling and system documentation.
• Proactive team player with the ability to work independently and with minimal supervision.

Work Environment:

• Office Setting: Office environment.
• On-Call: IT support staff may need to be on-call to handle emergencies outside of regular working hours or for system maintenance.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.
Role : Admin Support Analyst

• Work Location: Punggol
• 1+ year of total working experience
• Provide administrative support to department; examples of duties include Contract management approvals
• Onboard and off-board of employees
• Handling of internal approval requests
• Assist in preparing PowerPoint presentations
• Coordinating with Procurement for timely renewal of Maintenance and License contracts
• Tracking of eMemo/Contract activities
• Raise a case with Supplier and follow-up for tech support
• Raise a Remedy request for control-m changes
• Track the invoices and payment
• Liaise with procurement for vendor contract renewal
• Track CAPEX and OPEX (Capital & Operational Expenditure)
• Setup of meetings, capture minutes, follow ups with teams as required
• Domain : Banking

We are looking for a dedicated and enthusiastic individual to take on the role of providing essential learning support to students with hearing loss within mainstream Primary and Secondary school settings. If you are committed to empowering Deaf and Hard-of-hearing students, enabling them to succeed not only in school but also within the wider community, this role is for you.

An established charity with a deep history and a refreshed desire for impact, The Singapore Association for the Deaf works towards a Singapore where the deaf have equitable opportunities and access to fully participate in and contribute to a robust and thriving community. Your efforts will directly contribute to Singapore being a more inclusive society.

We offer:

• Flexible work arrangements
• Competitive salaries
• Generous leave
• 5-day work week
• A nurturing & supportive environment
• Rewarding work

Key Responsibilities:

1. Provide one-on-one literacy support to students with hearing loss in mainstream primary and secondary schools.
2. Regularly assess and monitor each student’s progress according to their individual needs, and keep records of their performance.
3. Liaise and work closely with school personnel, parents and other stakeholders.
4. Maintain accurate records of student progress and intervention outcomes in alignment with the funders' and organisational guidelines.
5. Support reviews of Learning Support SOPs, and recommend process improvements.
6. Assist in planning and facilitating workshops or outreach sessions for schools, parents, and the community.
7. Collaborate with the Itinerant Support Team to achieve performance targets and uphold service standards.
8. Support audit processes and prepare data or evidence for reporting purposes.
9. Attend training, including Singapore Sign Language (SgSL) beyond Level 1.

To succeed in this role, you should have:

1. Minimum 2 years of experience delivering literacy intervention or supporting students aged 7 or above with learning difficulties in schools/learning centres. Prior experience working with students with hearing loss is welcome but not essential.
2. Diploma in any field with GCE ‘O’ level passes (Min C6 and above) in English and Mathematics
3. Meticulous and good time management skills
4. Good communication and interpersonal skills
5. Selected candidates must:
   1. Apply for the Instructor Registration Scheme (IRS) with MOE
   2. Use SgSL to communicate with clients

We regret that only shortlisted candidates will be notified.

The Analyst, Operations (Rep Support) will play a critical role in ensuring smooth onboarding, offboarding, and ongoing support for representatives. The role involves handling all rep-related operational tasks, queries, and follow-ups to maintain high efficiency and service quality. This position requires strong attention to detail, organizational skills, and the ability to manage multiple tasks independently.

Key Responsibilities:

• Take care of the end-to-end onboarding and offboarding processes for representatives, including documentation, system setup, and timely creation of agent codes.
• Send rep confirmation notices upon successful onboarding and follow up on offboarding debts for recovery.
• Take care of CRM rep data, including setup and maintaining updated records.
• Liaise with internal departments to ensure smooth transitions and coordination for rep-related processes.
• Act as the point of contact to ensure timely and effective support for representatives.
• Resolve enquiries efficiently and escalate issues where required.
• Track and maintain records of rep support requests and resolutions.
• Review and streamline workflows to improve efficiency and service quality.
• Ensure timely and accurate retrieval, archiving, and reporting of documents.
• Assist with ad hoc operational projects as assigned by management.

Requirements:

• Meticulous, detail-oriented, and able to meet deadlines consistently.
• Strong proficiency in MS Office, particularly Excel.
• Excellent organizational and communication skills.
• Ability to work independently and collaboratively as part of a team.
• Fresh graduates are welcome to apply; prior operations or insurance experience is a plus.

By submitting your job application, you give consent that SGA and any affiliates and any person authorised by SGA is allowed to use your personal data for assessing and evaluating your suitability for employment in any current or prospective positions within SGA.

We are looking for a hands-on System and Network Support Engineer to support and maintain our IT infrastructure across cloud and on-premise environments.

This role provides exposure to Microsoft 365, network infrastructure, and enterprise systems in a manufacturing environment, and offers opportunities to contribute to system improvements and IT projects.

Key Responsibilities

System & Cloud Administration

• Administer and support Microsoft 365 (Cloud) and on-premise systems

• Manage and maintain SharePoint Online and related services

• Ensure systems are secure, stable, and up to date

IT Support

• Provide desktop and end-user support for hardware, software, and access issues

• Troubleshoot and resolve day-to-day IT incidents in a timely manner

Network Management

• Support and maintain network infrastructure, including switches, firewalls, and wireless access points

• Assist in monitoring network performance and resolving connectivity issues

Backup & Security

• Manage and monitor system backup and recovery processes

• Ensure compliance with Business Continuity Plan (BCP) requirements

Applications & Tools

• Support and administer business applications such as SharePoint, Jira, and other enterprise tools

• Assist in developing simple solutions using Microsoft Power Platform

Documentation & Improvement

• Maintain clear documentation of IT systems, procedures, and configurations

• Support continuous improvement of IT processes and systems

Requirements

• Higher Nitec or Diploma in Information Technology or related field

• 2–4 years of experience in system and network support

• Hands-on experience in Microsoft 365 administration

• Basic knowledge of networking (switches, firewalls, Wi-Fi)

• Familiarity with backup solutions and IT security practices

• Exposure to tools such as SharePoint, Jira, or similar platforms is an advantage

• CCNA or equivalent knowledge is preferred but not required

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with client core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Job Summary

We are seeking an Application / Software Support Executive to provide operational support for internal systems and business applications. The role involves incident handling, basic troubleshooting, and coordination with internal and external stakeholders to ensure applications operate reliably and efficiently. Training will be provided for entry-level candidates with a relevant educational background.

Key Responsibilities

• Provide Level 1 application support for internal and customer-facing systems
• Receive, log, track, and resolve incidents and service requests through ticketing systems
• Perform basic troubleshooting of application, system, and access-related issues
• Escalate complex or unresolved issues to senior support or development teams
• Support system testing, user acceptance testing (UAT), and deployment activities
• Conduct basic database checks (read-only) and application log reviews
• Prepare and maintain system documentation, SOPs, and user guides
• Coordinate with vendors and internal teams to resolve technical issues
• Adhere to established support processes and service level agreements (SLAs)

Requirements

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, Information Systems, or related discipline
• Entry-level candidates and fresh graduates are welcome to apply
• Basic understanding of web and/or mobile applications
• Basic knowledge of Windows and/or Linux operating systems
• Basic understanding of networking fundamentals (e.g. IP addressing, DNS)
• Basic knowledge of SQL (e.g. simple SELECT queries)
• Ability to communicate clearly in English, both written and verbal
• Willingness to learn, adaptable, and able to work effectively in a team environment

Preferred Skills (Advantageous)

• Internship, project, or practical experience in application support or IT helpdesk
• Familiarity with ticketing systems (e.g. Jira, Freshdesk, ServiceNow)
• Exposure to cloud platforms (e.g. AWS, Azure)
• Basic understanding of IT service management processes (e.g. Incident and Problem Management)

Additional Information

• On-the-job training and guidance will be provided
• Shift work or on-call support may be required based on operational needs
• Appointment and remuneration will be commensurate with qualifications and experience
• Employment is subject to applicable work pass approval (where required)

Job Description & Requirements

We are seeking a motivated and technically skilled Wire Cut / EDM Application Engineer to join our team. This role blends customer-facing support with technical expertise, ensuring optimal machine performance while contributing to product innovation. The ideal candidate thrives on hands-on engineering, enjoys problem-solving, and values close collaboration with both customers and product teams.

Key Responsibilities:

• Conduct pre-sales test cuts to demonstrate machine performance and capabilities.

• Provide post-sales support, including troubleshooting and technical assistance.

• Deliver training sessions to new users to ensure effective machine operation.

• Collaborate with product development teams by sharing customer and market feedback to guide new product design.

• Travel to regional countries as needed to support customers, deliver training, and conduct demonstrations.

Requirements:

• Minimum Diploma / Degree in Engineering (Mechanical, Manufacturing, or a related field).

• Strong interest in hands-on work with machinery

• Proficiency in SolidWorks, Microsoft Office

• Excellent critical thinking and problem-solving skills

• Strong communication skills for customer interaction and training

• Willingness to travel regionally when required.

• Prior experience as a machine user (Wire Cut/EDM) is an advantage.

• Background in application engineering or technical support roles is beneficial

Job Description

• Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.

Skills Required

• Minimum 1 year relevant experience in providing desktop support
• Proficient in Microsoft Windows / Windows XP / Microsoft Office
• Experience in providing desktop support to senior management

To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities

• Responsible for the design, programming, debugging, testing, modifications, deployment, operation, and maintenance of the applications.

• Responsible for developing digital products or features to support operations.

• Ensure that the developed modules/deliverables meet expectation, quality standards and target schedule.

• Effectively document issues and provide regular status and progress updates towards project milestones.

• Maintain and update the user guide to reflect system enhancements.

Requirements

• At least 1 year of hands-on working experience with Node.js, ReactJS, TypeScript, Shell Scripting, MySQL, NoSQL, Object-Relational Mapping (ORM) or other similar tech stack

• Bachelor’s Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or an equivalent.

• Able to understand and take over existing implementations effectively.

• Able to document project know-how regularly and share with the team (system documentation, incident reporting, etc.).

• Experienced in internet technologies, application servers, and databases.

• Familiar with Git, Design Patterns, and Unit Testing.

• Experience with repositories and CI/CD pipelines such as GitLab, Bamboo and BitBucket

• Experience developing in Mac/Linux environment.

• Experience with AWS (Certification preferred), including foundational services like EC2, S3, and Amazon RDS.

• Strong verbal and written communication skills, able to transmit information in a clear way.

• Problem-solving skills with a high level of initiative.

• A team-player who takes ownership and is highly collaborative.

• Ability to work under pressure and meet tight deadlines.

• A quick learner who can work with minimum supervision.

Good-to-haves

• Experience with Amazon Connect, Cloudwatch, Code Pipeline, Lambda, CloudFront, Amazon SES are a plus.

• Familiarity with a serverless setup is a plus.

• Experience and certifications in cloud infrastructure deployment (Azure or Google Cloud).

• Working experience in Agile and UX development environment is an added advantage.

Role
The Administrative & Client Support is responsible for supporting the day-to-day administrative and operational functions of the Home Personal Care service. This includes assisting with documentation, client follow-ups, service quality monitoring, and coordination with caregivers and the clinical team. The role requires strong organisational and communication skills to ensure accurate records, smooth coordination, and continued client satisfaction.

Key Responsibilities

Operational & Administrative Support

• Perform data entry and ensure timely updating of records, trackers, and Case Management System (CMS)
• Assist with filing and organisation of documents in both digital and physical formats
• Support routine communications and follow-ups with caregivers as instructed

Client Relationship Management

• Conduct phone calls to existing clients to check on their well-being, service progress, and quality of care delivered under CWA
• Gather feedback and highlight any concerns or service gaps for follow-up
• Support 6-monthly check-ins and reassessments of existing clients in coordination with assigned caregivers

Service Support & Quality Monitoring

• Assist in monitoring service delivery and ensuring proper documentation of client interactions
• When required, carry out home visitations together with the clinical team to provide support such as supervision and on-ground assistance

• Any other duties that may be assigned from time to time

Requirements and Qualifications

·      Minimum Diploma in Business Administration, Healthcare Management, or equivalent. 

·      Relevant certifications in community care oradministrative management are an advantage.

·      At least 1 year of experience inadministrative or operations roles, preferably in community care, healthcare,or social service sectors. (Fresh graduates are welcome to apply).

·      Proficient in Microsoft Office (Excel, Word, Outlook) and comfortable with database systems.

·      Good communication and interpersonal skills.

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900