Total 19,269 Others system engineer job vacancies in Singapore

Manufacturing industry/Public listed Firm

Working location : Sungai Chua, Kajang

5 Working Days / Week

Salary commensurate with experience (RM5000 - RM8000)

Job Description:

• Manage the planning, implementation and monitoring of preventive and predictive maintenance programs for all plant equipment and facilities

• Coordinate and oversee the work of external maintenance contractors and vendors

• Identify and troubleshoot equipment and facility issues, and implement corrective actions in a timely manner

• Ensure all maintenance activities comply with relevant safety, environmental and quality standards

• Maintain detailed records of maintenance activities and asset performance

• Provide technical support and guidance to production teams on equipment operation and maintenance

• Collaborate with the engineering team to implement continuous improvement initiatives

Job Requirement :

• Degree or diploma in Mechanical, Electrical or Facilities Engineering

• Minimum 5 years' experience in a similar facilities or engineering management role, preferably in a manufacturing environment

• Strong knowledge of preventive and predictive maintenance best practices

• Proficient in reading and interpreting engineering drawings, diagrams and specifications

• Excellent problem-solving, analytical and decision-making skills

• Good communication and interpersonal skills to liaise with both technical and non-technical stakeholders

• Ability to work independently and as part of a team

• 1 vacancy available

Perks & Benefits

• Casual dress code
• Regular team activities
• Personal leave

The Facility Engineer is responsible for maintaining and optimizing all the physical infrastructure systems within the data center, including power, cooling, HVAC, backup systems, and building management. The engineer ensures that the data center operates at peak performance, meets reliability standards, and complies with safety and regulatory requirements.

Roles and Responsibilities:

1. Facility Operations & Maintenance

• Monitor and maintain critical infrastructure systems, including HVAC (heating, ventilation, air conditioning), UPS (uninterruptible power supply), backup generators, fire suppression systems, security systems, and electrical systems.
• Conduct regular checks and preventive maintenance on equipment to ensure all systems are functioning properly and to minimize the risk of failure.
• Respond to and resolve operational issues related to building systems (e.g., power outages, cooling system failures, or water leaks).
• Coordinate with vendors for repairs, inspections, and parts replacements as needed.

2. System Performance Monitoring

• Continuously monitor performance data for electrical, mechanical, and HVAC systems to ensure they are operating efficiently and within safe parameters.
• Use building management systems (BMS) or monitoring software to track environmental conditions (temperature, humidity, airflow) and equipment status.
• Provide real-time alerts and notifications for any critical failures, anomalies, or deviations from acceptable operating conditions.

3. Preventive and Corrective Maintenance

• Develop and execute preventive maintenance (PM) schedules for all critical systems, including electrical, mechanical, and HVAC systems, to minimize unplanned downtime.
• Perform corrective maintenance on equipment failures, including troubleshooting, diagnostics, and repairs of equipment.
• Ensure compliance with industry standards and local regulations for safety, efficiency, and reliability.

4. Emergency Response and Incident Management

• Serve as the primary point of contact for facility-related emergencies, including power outages, HVAC failures, and fire alarms.
• Follow emergency response protocols, including coordination with external vendors, emergency services, and internal teams to resolve critical issues and restore service as quickly as possible.
• Document incidents, root causes, and corrective actions taken to prevent future occurrences.

5. Asset Management and Tracking

• Manage inventory of spare parts, tools, and materials required for the maintenance and repair of facility systems.
• Track the lifecycle of critical assets, including purchase, installation, maintenance, and decommissioning of equipment.
• Ensure asset information is recorded and updated in the asset management system for accurate tracking and reporting.

6. Compliance and Safety

• Ensure all systems comply with relevant health, safety, and environmental regulations (e.g., OSHA, EPA) and maintain certifications such as ISO 9001, ISO 27001, or other industry standards.
• Maintain the data center facility in a safe condition, implementing safety protocols and procedures for staff and visitors.
• Conduct safety drills, audits, and inspections to ensure compliance with internal safety policies and external regulatory requirements.
• Ensure that all emergency systems (e.g., fire suppression, emergency lighting, exit routes) are fully operational.

7. Energy Efficiency and Sustainability

• Monitor energy usage and explore opportunities to improve energy efficiency and reduce operational costs while maintaining reliability.
• Recommend and implement upgrades or improvements to systems that enhance energy efficiency and reduce the carbon footprint (e.g., optimizing HVAC operations, improving lighting efficiency).
• Assist in achieving sustainability goals and compliance with green building standards such as LEED or BREEAM.

8. Vendor Management and Coordination

• Work closely with third-party vendors and contractors to schedule maintenance, obtain quotes, and oversee service delivery for various facility services.
• Ensure vendors meet service level agreements (SLAs) and adhere to safety, quality, and compliance standards.
• Coordinate with external parties for major repairs or upgrades to building systems (e.g., electrical, HVAC, fire suppression).

9. Documentation and Reporting

• Maintain detailed records of all maintenance activities, inspections, repairs, and incidents.
• Generate and analyze reports on system performance, energy usage, maintenance activities, and operational metrics for management review.
• Prepare and submit reports on the status of the facility, including energy efficiency, uptime, and planned maintenance activities.

10. Capacity Planning and Infrastructure Design

• Collaborate with IT and operations teams to plan for future capacity requirements and infrastructure upgrades.
• Assist in the design and implementation of system expansions or new installations to accommodate growth in data center operations (e.g., additional power requirements, cooling systems, etc.).
• Plan for redundancy and scalability in critical systems to ensure high availability and reliability.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Dental insurance
• Vision insurance
• Disability benefits
• Paid training and development

Responsibilities:

• To manage and oversee all activities related to Quality Assurance and Quality Control.
• In-charge of Document Control Center (DCC)- ensuring changes in manual, procedures and forms all well updated and distributed & proper upkeep the ISO documents according to retention periods.
• Respond to customer complaint and lead team in problem solving and quality improvement plan between project management, Production & Warehouse and customer.
• Review and support of sample Inspection and perform QA job periodically to ensure good quality control.
• Perform analysis on products and identify root cause, suggest solutions, investigate product quality in order to make improvements to achieve better customer satisfaction.
• Manage and oversee the calibration of measuring and testing equipment, ensuring accuracy and compliance with standards.
• Identify key KPIs for product quality.
• Prepare and present reports and metrics to Management.
• Attend to ad-hoc task and be a team player.

Requirements:

• Bachelor’s Degree/Diploma in Engineering (Mechanical, Manufacturing or equivalent)
• Minimum 1 year of experience in QA/QC role
• Able to work and communicate effectively with all levels and proactive.
• Good attendance, willingness to learn, meticulous, diligent, honest and self-discipline.
•  Familiar with ISO9001 Standards

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture
• Personal development opportunities

Job Summary

The System Support Executive is responsible for providing first-level technical and operational support for travel technology systems, including GDS platforms, mid-office, and back-office applications.

The Junior System Support Executive is responsible for providing first-level technical and operational support for travel technology systems such as GDS platforms, mid-office, and back-office applications.

This role supports daily system operations, assists in on boarding users and clients, and works closely with internal teams and external vendors to ensure smooth system performance. The position also involves supporting system-related projects, performing basic system and GDS configurations, and delivering support to regional clients.

What You'll be doing

• Provide 1st level support for travel systems by handling user inquiries, performing basic troubleshooting, and resolving common system issues.
• Assist in user onboarding, including setting up system access, assigning roles and permissions, and guiding users on basic system usage.
• Support client onboarding by configuring system settings and ensuring accurate setup of client profiles across platforms.
• Monitor daily system operations, reports, and dashboards to ensure data accuracy and highlight any discrepancies.
• Escalate complex or unresolved issues to senior team members or external vendors and follow up to ensure timely resolution.
• Support and participate in system-related projects, including system implementation, enhancements, and configuration activities.
• Perform basic configuration of travel systems, including GDS setup and related configurations based on business requirements.
• Provide system support to regional clients, ensuring clear communication and effective issue resolution.
• Assist in User Acceptance Testing (UAT) by executing test cases and documenting findings during system upgrades or enhancements.
• Maintain and update documentation such as user guides, SOPs, and training materials.
• Provide basic training and guidance to users when required.
• Perform additional duties and responsibilities as assigned by the Manager or Supervisor.

What We Are Expecting

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• Fresh graduates are encouraged to apply
• 1–3 years of experience in system support, IT support, or related roles is an added advantage.
• Experience in customer service or call center support, particularly in handling system or product-related inquiries, is an added advantage.
• Basic knowledge or exposure to travel systems (e.g., GDS) is a plus.
• Exposure to system implementation, configuration, or project support is an advantage.
• Good problem-solving skills and willingness to learn new systems and technologies.
• Ability to work independently as well as collaboratively in a team environment.
• Preferably mandarin speaking candidate.

SKILLS (software & soft skills required for the job)

• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to manage multiple tasks and priorities in a fast-paced operational environment.
• Good communication and interpersonal skills, with the ability to support users and stakeholders effectively.
• Proficiency in English, with the ability to understand and communicate in Mandarin to support regional clients
• Basic understanding of IT systems, applications, or databases.
• Good attention to detail and accuracy in handling system data and reports.
• Positive attitude, proactive mindset, and willingness to learn.

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours

JOB DESCRIPTION

Position:             Field Engineer

Location:            Miri, Sarawak

Reporting to:    Head of Operations

Job description

• To do site inspection prior to new installation or relocation of existing system.
• To install and configure the fix antenna and auto tracking VSAT systems at customer’s site.
• To troubleshoot failure of VSAT link and conduct schedule preventive maintenance as per customer’s contract.
• To monitor link performance onboard during rig move and relocate VSAT system, if necessary.
• To prepare and test equipment prior to installation.
• To prepare chronological report, service report and equipment listing after completion of each job.
• Familiar with routers, multiplexers, modems, RFT and other related telecommunication equipment.

Requirement

• Must possess at least a Bachelor’s degree or diploma in Computer Science or Network Engineering

(Computer/Telecommunication) preferably in satellite communication.

• Must possess skills in networking – TCP/IP, Cisco VOIP, Cisco QOS, and wireless and data termination.
• Medically fit to obtain a safety passport for offshore assignment.
• Prefer fresh graduates or minimum 1 year work experience.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities
• Dental insurance
• Vision insurance

Senior Accounts Executive

We are seeking a capable and detail-oriented Senior Accounts Executive to support the full spectrum of accounting functions. The successful candidate will play a key role in financial reporting and compliance matters.

Candidates with prior experience in a manufacturing environment will be given preference.

Key Responsibilities

• Handle full set of accounts, including General Ledger, Accounts Payable, Accounts Receivable, and Fixed Assets.
• Prepare timely monthly management accounts and financial reports.
• Perform month-end closing activities, journal entries, and account reconciliations.
• Monitor and analyse manufacturing costs, including material, labour, and overhead.
• Conduct variance analysis and inventory reconciliation.
• Ensure proper inventory valuation and cost control procedures.
• Manage and ensure compliance with LHDN e-Invoicing requirements, including invoice validation, submission, and monitoring of rejections.
• Ensure proper documentation, record-keeping, and audit trail for e-Invoices.
• Liaise with auditors, tax agents, and regulatory authorities.
• Assist in budgeting, forecasting, and financial analysis.
• Ensure compliance with SST, corporate tax, and other statutory requirements.

Requirements

• Degree in Accounting, Finance, or equivalent.
• Minimum 3 years of relevant working experience, preferably in a manufacturing environment.
• Strong knowledge of cost accounting and inventory management.
• Experience in ERP/accounting systems.
• Proficient in Microsoft Excel.
• Strong analytical skills with attention to detail.
• Able to work independently and meet deadlines.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities:

• Installs and repairs electronic equipment, such as computer, kiosk and precision devices for Financial Institutions.
• Studymanuals, and other specifications to familiarise installation procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates system to demonstrate equipment and to analyze malfunctions.
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

• Requirements: Proven work experience as on site service technician.
• Extensive knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Personal leave

Responsibilities:

Testing expertise and experiences (3+ years):

- Strong understanding of software testing methodologies and tools.

- Proficiency in testing solutions built on Microsoft .NET and deployed in AWS cloud environments.

- Hands-on experience with test automation tools (e.g., Selenium, Cypress, JUnit, etc.).

- Familiarity with AI-powered testing tools (e.g., Testim, Applitools, Mabl, AI-driven tools for regression testing or visual testing).

- Good understanding and hands-on experience of CSV and related regulations

Technology knowledge and experiences:

- .NET platform and programming languages such as C#, Python, Java, etc.

- Cloud technology stack: EKS, ECR, Apache Kalka, Kubernetes/Docker

- DB technologies: Aurora, Postgres, Athena, and SQL

- CI/CD pipelines

- DevOps and source control platform: Git, AzureDevOps, Jira

Soft and business skills:

- Excellent problem analysis and solving skills.

- Good communication and interpersonal skills

- Good documentation skills

- Time management: ensure assigned tasks are completed on agreed due dates.

- Innovation, keen to learn new technologies or business functions, be creative in finding solutions to requirements or problems while ensuring compliance with applicable procedures and standards.

- Team player: actively supports peers and seeks support from peers.

- Knowledge and working experience in pharma and/or supply chain, manufacturing industries is desirable"

Perks & Benefits

• Nearby public transport
• Central location
• Open culture

• Monitor the daily QA activities.

• To monitor and ensure the product quality is comply to specification and product quality standards.

• Responsible for quality assurance activities and documentation to meet ISO 9001, IATF 16949 & Customer Specific Requirements (if any).

• Prepare Quality Monthly Report (Rejection/COPQ)

• Arrange all necessary training for QA/QC Operator and maintain their skill matrix.

• Prepare document related to QC Inspection and update accordingly.

• Conduct Briefing and Internal Quality meeting.

• Handle customer complaints and Internal quality issue.

• Prepare corrective action report external/internal.

• Compile monthly customer complaint and corrective action summary.

• Internal Quality Auditor as assigned by Dept Head

• Prepare PPAP Documentation (PFMEA / Control Plan / MSA / SPC)

• Work with cross functional team during APQP Meeting Discussion

• Calibration Management (External / Internal)

AUTHORITY

• To stop Production Processes in the event a risk of nonconformance has been identified and/or part does not conform to specification and part quality as specified by customer.

• To stop delivery and/or recall any part suspected does not conform to the specification and part quality as specified by customer.

Perks & Benefits

• Increment and bonus
• Allowance (meal, training etc.)
• Nearby public transport
• Medical insurance
• Dental claim
• Training and development

職位要求

• 機械工程學位/文憑
• 至少一年專案規劃與管理經驗
• 熟練使用計算機，精通 MS Excel / Word / AutoCAD / 日程安排軟體
• 優秀的解決問題能力和注重細節。

工作職責/工作說明

• 透過內部行動裝置報告專案現場進度並更新每日記錄；管理和協調專案活動，包括規劃、系統設計、採購和現場正確實施。
• 與總承包商協調並管理項目，以達到竣工目標。
• 準備施工圖、材料清單、施工方法說明書和安裝檢查清單
• 材料規劃和採購，以確保現場工作的連續性和順利進行
• 執行測試和調試工作並保存所有記錄
• 編寫運作維護手冊並將專案移交給客戶
• 每日參加現場會議，監督現場工作進度、分包商及工人的考勤狀況。
• 準備並提交月度進度申報表

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假

職責：

• 為金融機構安裝和維修電子設備，例如電腦、自助服務終端和精密設備。
• 學習手冊和其他規範，以便熟悉安裝程序。
• 根據製造商的規格說明，進行設備的安裝或監督安裝。
• 作業系統以演示設備並分析故障。
• 與工程人員協商解決系統運作和維護中出現的異常問題。

• 要求：具備現場服務技術員的實際工作經驗。
• 具備豐富的設備控制和故障排除方法/技能知識。
• 優秀的分析和解決問題的能力。
• 以客戶為中心，具備有效的溝通技巧。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 個人休假

職責：

測試專業知識和經驗（3年以上）：

- 對軟體測試方法和工具有深入的了解。

- 精通基於 Microsoft .NET 建置並部署在 AWS 雲端環境中的解決方案的測試。

- 具備測試自動化工具（例如 Selenium、Cypress、JUnit 等）的實際操作經驗。

- 熟悉人工智慧驅動的測試工具（例如 Testim、Applitools、Mabl、用於回歸測試或視覺測試的人工智慧驅動工具）。

- 具備良好的CSV及相關法規理解與實務經驗

技術知識與經驗：

- .NET 平台和程式語言，例如 C#、Python、Java 等。

- 雲端技術堆疊：EKS、ECR、Apache Kalka、Kubernetes/Docker

資料庫技術：Aurora、Postgres、Athena 和 SQL

CI/CD 管線

- DevOps 與原始碼控制平台：Git、Azure DevOps、Jira

軟技能和商務技能：

- 具備優秀的問題分析和解決能力。

良好的溝通和人際交往能力

良好的文件撰寫能力

- 時間管理：確保依約定的截止日期完成指派的任務。

- 具有創新精神，渴望學習新技術或業務功能，能夠創造性地找到滿足需求或解決問題的方法，同時確保遵守適用的程序和標準。

- 團隊合作精神：積極支持同儕並尋求同儕的支持。

具備醫藥和/或供應鏈、製造業的知識和工作經驗者優先考慮。

福利待遇

• 附近公共交通
• 中心位置
• 開放文化

Responsibilities

• Identify potential new prospects and market opportunities for sales throughout the industrial markets in the Malaysia
• As the Sales Engineer, will possess the technical aptitude to support and introduce BöttcherTec rubber compound solutions 
• Identify, open and close new customer & application opportunities
• Develop and maintain key strategic customer relationships on an ongoing basis
• Clearly communicate customer needs to General Manager
• Confer with customers to assess needs and to determine rubber compound requirements
• Develop and deliver professional sales proposals
• Maintain accurate sales forecast to aid in resource planning and execution
• Develop both strategic and tactical sales plans
• Promote the company and its capabilities by attending trade shows and industry conferences when necessary
• Apply working knowledge of the BöttcherTec to identify and evaluate potential customer applications and make recommendations accordingly.

Qualifications

• Self-motivated sales hunter with territory development experiences
• Results oriented with a positive and willing attitude to help develop a new product to customers 
• Able to present in front of customers, presentation and generating an interest BöttcherTec compound technology will be introduced and sold into
• Great listening skills, ability to decipher customer needs
• Strong written, verbal, and presentation skills
• Creativity thinker with ability to visualize solutions
• Willingness to travel up to 50% of the time within Malaysia
• Technical aptitude preferred

Education and Experience

• Bachelor's degree in a technical discipline
• 1-3 years sales experience in industrial preferred. Fresh graduates may apply
• Technical sales ability calling into Quality/Operations and or Production Manufacturing
• Detail oriented, organized, self-motivated, proactive and reliable
• Ability to manage multiple projects simultaneously
• Team player willing to adapt as needs require and as the organization grows.
• Coordinate communication with members of the sales team and other departments to meet specific client requirements
• Ability to analyse, understand and present technical product specifications
• Ability to showcase BöttcherTec to manufacturing/production floor
• Must have strong writing and speaking skills to present complex concepts in a clear manner to various audiences

COMPENSATION & BENEFITS: Compensation will be commensurate with experience including a base salary, bonus opportunity & monthly sales incentives

JOB DESCRIPTION

• Responsible for implementing, maintaining, and improving the company's Quality and Environmental Management Systems in compliance with ISO 9001 and ISO 14001 requirements.
• Coordinates across Sales, Engineering, Procurement, Project, Commissioning & Service departments to ensure effective system

RESPONSIBILITIES

1) Implement and maintain the Quality Management System (QMS) and Environmental Management System (EMS) in accordance with ISO 9001 & ISO 14001

2) Coordinate and monitor the implementation of ISO requirements across departments

3) Maintain document control and master document list

4) Control QMS and EMS documentation including SOPs, procedures, records and forms

5) Monitor quality & enviromental objectives, collect KPI data, prepare performance reports and follow up on improvement actions

6) Monitor non-conformance and improvement actions

7) Coordinate internal audits and follow up on Corrective Action and Preventive Action (CAPA)

8) Prepare certification audit documentation, liaise with certification body and support audit closure

9) Monitor project quality documentation and maintain project ISO compliance

10) Assist and Support the Management Representative (MR)

11) Support management review activities and reporting, coordinate ISO activities

REQUIREMENTS

1) Diploma or Bachelor's Degree in Engineering, Environmental Engineering, Quality Management or related field

2) Min. 2 years experience in ISO 9001, ISO 14001, document control, engineering/EPCC company

3) Water & wastewatr industry and internal audit experience is an advantage

4) Good documentation & communication skills, good follow-up ability

5) Able to work independently, organized and detailed-orientated

Perks & Benefits

• Nearby public transport
• Regular team activities
• EPF & SOCSO

Duties and Responsibilities:

1. Oversee the daily execution of civil or electrical works at the project site, ensuring compliance with design specifications, standards, and quality requirements.
2. Act as the primary liaison between the project management team, subcontractors, and suppliers to ensure smooth project progress.
3. Ensure that all works comply with the Quality, Environmental, Safety, and Health (QESH) requirements as outlined in the project manual.
4. Maintain accurate records of site activities, materials, inspections, and progress reports.
5. Ensure all activities align with Environmental, Safety, and Health regulations and policies, identifying and mitigating risks.
6. Provide technical solutions to on-site challenges and escalate complex issues to the relevant managers.
7. Monitor construction activities such as foundations, structures, drainage systems, and landscaping (Civil).
8. Verify materials, workmanship, and site conditions to ensure compliance with project specifications.
9. Interpret and implement construction drawings and coordinate the work to align with planned timelines.
10. Conduct inspections for formworks, rebar installation, and concrete pouring (Civil).
11. Ensure all civil works meet the required standards and are inspected and approved before proceeding to the next stage (Civil).
12. Oversee the installation of switchgear, transformers, cables, and earthing systems for substation projects (Electrical).
13. Ensure compliance with design, specifications, and relevant codes.
14. Assist in testing, calibration, and commissioning of electrical equipment and systems (Electrical).
15. Maintain records of electrical works, including test results, inspections, and progress updates (Electrical).
16. Collaborate with other disciplines (civil and mechanical) to ensure the seamless integration of electrical systems with overall project objectives.

JOB REQUIREMENT

Educational Qualifications:

• Diploma in Civil Engineering, Electrical Engineering, or a related field.
• Professional certifications are an advantage.

Experience:

• Minimum 0–2 years of experience in site supervision, preferably in substation or infrastructure projects.

Skills:

• Strong understanding of civil or electrical engineering principles.
• Familiarity with substation systems, components, and construction methods.
• Ability to identify and resolve on-site technical and operational issues efficiently.
• Proficient in engineering software (e.g., AutoCAD) and project management tools.
• Strong verbal and written communication skills for stakeholder interactions and reporting.
• Skilled in managing timelines, budgets, and resources effectively.

Personal Attributes:

• Detail-oriented and organized.
• Strong leadership and teamwork skills.
• Willingness to work under pressure and meet tight deadlines.

Other Requirements:

• Fluency in English and Bahasa Malaysia.
• Possession of a valid driving license for site visits.
• Willing to travel and work at project sites.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities
• Dental insurance
• Vision insurance
• Paid training and development