Total 4,446 Full-time support analyst job vacancies in Singapore

Employment Type: 1-Year Contract
Experience Level: Entry Level (0–1 year experience)

About the Opportunity

Join a leading global financial institution and gain exposure to the fast-paced world of capital markets. This is an excellent opportunity for recent graduates or candidates with up to one year of experience who are interested in financial markets, operations, and client servicing.

You will be part of a high-performing Operations team supporting Global Markets businesses, working closely with stakeholders across Sales, Trading, Compliance, Middle Office, Settlements, and Technology. The role offers broad exposure to trade lifecycle management, risk controls, process improvement initiatives, and client relationship support.

This position is ideal for individuals who are highly analytical, detail-oriented, technologically savvy, and eager to build a career within the financial services industry.

Key Responsibilities

• Support the end-to-end processing and management of transactions within Global Markets.
• Monitor and manage operational workflows to ensure timely and accurate execution.
• Partner with internal stakeholders across Sales, Trading, Compliance, Middle Office, Settlements, and Technology teams.
• Assist in identifying operational risks, control gaps, and process improvement opportunities.
• Analyse data, prepare reports, and support presentations for management and key stakeholders.
• Investigate and resolve trade exceptions and operational issues in a timely manner.
• Ensure adherence to internal controls, market standards, and regulatory requirements.
• Contribute to workflow enhancement and automation initiatives to improve efficiency and reduce risk.
• Support client servicing activities and maintain strong working relationships with internal and external stakeholders.
• Participate in strategic projects focused on operational excellence and risk management.

Requirements

• Bachelor's degree in Finance, Business, Economics, Banking, Accountancy, Information Systems, Engineering, or related disciplines.
• 0–1 year of experience in finance, banking, operations, or related fields (internships are welcome).
• Strong interest in financial markets and the trade lifecycle.
• Tech-savvy with proficiency in Microsoft Excel and PowerPoint; familiarity with data analysis tools is advantageous.
• Strong analytical and problem-solving skills with keen attention to detail.
• Excellent communication and stakeholder management skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Team player with a proactive mindset and willingness to learn.

Why Apply?

• Gain exposure to a leading global financial markets environment.
• Work closely with front-office, operations, and risk management teams.
• Develop a strong understanding of trade lifecycle processes and financial products.
• Build valuable stakeholder management and problem-solving skills.
• Opportunity to work on process improvement and technology-driven initiatives.

Suitable for fresh graduates and candidates with internship experience seeking to start a career in investment banking operations and global markets.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

We regret to inform that only shortlisted candidates will be notified.

Syed Hafiz

EA Regn No: R21103431

RMA Consultants EA License No: 93C44

Skills:

Core Experience: Min 5 years of experience in Identity and Access Management (IAM) engineering or analysis within enterprise ICT Security environments.

Platform Expertise: Hands-on experience with IAM/IGA tools (e.g., SailPoint, Saviynt, Okta) and Microsoft Entra ID (formerly Azure AD).

Regulatory Knowledge: Familiarity with public sector cloud environments, GCC requirements, and data privacy laws (e.g., PDPA, GDPR) as they relate to identity.

Protocols: Deep understanding of identity protocols including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM.

Directory Services: Strong proficiency in Active Directory (AD), LDAP, and Azure AD Connect.

PAM Knowledge: Experience with Privileged Access Management (PAM) tools and managing "Just-In-Time" access is highly preferred.

Automation: Experience using PowerShell, Bash, or Python for identity task automation and API integration.

Infrastructure as Code: Experience managing identity configurations via Terraform or Bicep is an added advantage.

Cloud Security: Familiarity with cloud-native security tools (AWS IAM, Azure Policy) and Zero Trust Architecture principles.

Certifications: Professional certifications such as CIAM, CAMS, Microsoft Identity and Access Administrator (SC-300), Okta Certified Professional, or CISSP will be an added advantage.

Soft Skills: Strong analytical skills for troubleshooting complex access issues and the ability to document technical identity workflows clearly.

Education: Degree or Diploma in Computer Science, Cybersecurity, Information Technology, or related disciplines.

About the role:

The firm's investment philosophy is grounded in fundamental, bottom-up research and a long-term value investing approach.

We are seeking an Intermediate Investment Research Analyst to join the investment team. The successful candidate will conduct independent equity research, build financial models, and contribute actionable investment ideas across our coverage universe. This is a high-quality research role for an analyst who is intellectually curious, rigorous in valuation, and serious about compounding capital over the long term.

Key Responsibilities

Primary Responsibilities

• Equity Research: Conduct deep-dive, bottom-up fundamental analysis on listed companies across six coverage markets (CH/LI, EU, SG, AU, CA), spanning a broad range of industries and market capitalisations
• Financial Modelling: Build and maintain detailed financial models (DCF, dividend discount, sum-of-parts, EV/earnings multiples); scenario-test assumptions on revenue growth, margins, capex, and capital allocation
• Valuation & Investment Memos: Produce well-reasoned investment theses supported by quantitative analysis; assess intrinsic value vs. market price and articulate a clear margin of safety
• Idea Generation: Proactively screen and surface investment opportunities — both long ideas and potential shorts — using quantitative screens, industry research, and network-based sourcing
• Company & Industry Monitoring: Track portfolio holdings and coverage universe; read earnings releases, annual reports, and regulatory filings across multiple geographies and languages where applicable
• Macro & Market Awareness: Maintain awareness of macro developments, currency dynamics, and regulatory changes across covered markets that could affect portfolio companies
• Investment Committee Support: Present research and investment recommendations to the Portfolio Manager / CIO; prepare and update materials for investment committee reviews

Day-to-Day Activities

• Reading earnings releases, annual reports, and broker research across the coverage universe
• Updating financial models for new data points and revising forward estimates
• Screening for new ideas using Bloomberg, FactSet, or equivalent tools
• Drafting and refining investment memos and valuation updates
• Contributing to weekly investment team discussions and portfolio reviews
• Monitoring regulatory and corporate governance developments in covered markets

Candidate Profile

Essential Qualifications

• Bachelor's degree in Finance, Economics, Accounting, or a related quantitative discipline
• CFA Level II or III preferred, or actively pursuing the CFA designation
• 3–5 years' experience in equity research (sell-side or buy-side), fund management, or investment banking with a strong analytical track record
• Demonstrable experience applying fundamental valuation techniques (DCF, NAV, comparable companies, precedent transactions)
• Advanced financial modelling in Excel; able to build models from scratch and interrogate third-party models critically
• Strong written English — able to produce clear, well-structured investment memos that articulate a thesis, key risks, and valuation

Desirable Skills & Knowledge

• Familiarity with at least two of the covered markets: Swiss/European listed equities, Singapore-listed companies (SGX), ASX-listed equities, or TSX/TSX-V Canadian equities
• Reading proficiency in German or French advantageous for Swiss/EU coverage
• Bloomberg terminal proficiency; experience with screening tools (FactSet, Capital IQ, or Refinitiv)
• Python or SQL for data aggregation and quantitative screening
• Exposure to small- and mid-cap equities, which often require deeper primary research
• Understanding of cross-currency and multi-jurisdictional accounting standards (IFRS, US GAAP, local GAAP)

Competencies & Personal Attributes

• Value investing mindset — patient, contrarian, focused on understanding business economics and buying assets below intrinsic value
• Independent thinker who can form, defend, and update investment views as facts change
• High intellectual curiosity — genuinely interested in understanding diverse businesses across industries and geographies
• Rigorous and detail-oriented in financial analysis; uncomfortable with imprecise or unsupported assumptions
• Collaborative and low-ego; comfortable working in a small, high-standards investment team
• Self-directed and able to manage a multi-geography research workload with minimal supervision

EA License Name & License Number: SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number: Toh Qiu Wei (R23116260)

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Business Analyst to join their team

The Job

• Analyze internal and external data to identify trends, assess performance, and support business strategy
• Translate data insights into clear, actionable recommendations that support execution across product, marketing, and operations
• Build and maintain dashboards, business reports, and performance metrics to monitor KPIs and key initiatives
• Design, develop and maintain reporting frameworks, defining reporting cadences and delivering executive-level reports to senior leadership
• Collaborate with cross-functional teams to define data requirements and support business planning
• Ensure data integrity and accuracy across all reporting outputs by developing validation processes and partnering with data source/system owners
• Develop data-driven reports and presentations to communicate key findings and strategic recommendations to senior management and non-technical stakeholders
• Provide ad hoc insights and data support for strategic and operational projects

The Talent

• 7-8 years of professional experience as a Business Analyst or a similar role.
• Demonstrated exposure to or strong interest in corporate real estate, facilities management, or construction.
• Understanding of construction project lifecycles, facilities maintenance processes, corporate real estate and relevant industry best practices is a significant plus.
• Exceptional analytical, problem-solving, and critical thinking abilities, coupled with a keen eye for detail.
• Expert proficiency with Business Intelligence (BI) platforms (e.g., Tableau, Cognos) for creating insightful dashboards and automated reports
• Strong written and verbal communication skills, including the ability to translate complex technical information into clear, concise, and actionable insights for diverse audiences.
• Proven ability to effectively communicate with senior leadership.

Next Steps

• Send your resume to yueshan.wu@adecco.com
• Email Topic: Apply Business Analyst (RES)
• Only shortlisted candidates will be contacted

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R25138923

Location: Singapore CBD

Employment Type: Permanent, Full-time

Job Summary

An established international bank is seeking an Investment Banking Analyst / Associate to join its Debt Capital Markets (DCM) team in Singapore.

This role provides exposure to cross-border bond origination and execution across Financial Institutions (FI), Sovereigns, SOEs, and Corporate clients in the USD, SGD, CNH, and Panda Bond markets.

The successful candidate will support deal origination, transaction execution, market analysis, and client coverage activities within a dynamic investment banking environment.

Key Responsibilities

Debt Capital Markets Origination & Execution

• · Prepare pitchbooks, market updates, pricing analysis, and transaction materials for Financial Institution, Sovereign, SOE, and Corporate clients
• · Support bond origination and execution activities across USD, SGD, CNH, and Panda Bond markets
• · Coordinate with regional teams and overseas offices to respond to RFPs, market updates, and client requests
• · Support senior bankers in client pitching and investment banking presentations
• · Prepare internal committee papers, issuer credit applications, KYC documentation, and transaction approval materials
• · Support end-to-end debt capital markets transaction execution, including due diligence, legal documentation review, syndication, and book-building processes
• · Monitor macroeconomic developments, fixed income markets, bond issuance trends, and issuer credit developments to identify business opportunities
• · Maintain awareness of regional capital markets developments and investor sentiment

Additional Responsibilities

• · Support transaction execution and regional market expansion initiatives
• · Liaise with issuers, investors, legal counsel, and internal stakeholders to facilitate smooth execution processes
• · Ensure compliance with MAS regulations and internal compliance policies
• · Prepare management reports and support ad-hoc investment banking projects as required

Requirements

• · Bachelor’s or Master’s Degree in Finance, Accounting, Economics, or related discipline
• · Minimum 3 years of relevant experience in Debt Capital Markets, Investment Banking, Fixed Income, Corporate Finance, or Capital Markets
• · Strong understanding of bond markets, debt capital markets products, and transaction execution processes
• · Proficiency in Bloomberg Terminal, Microsoft Excel, PowerPoint, and Word
• · Strong analytical, presentation, and communication skills
• · Professional proficiency in English and Mandarin to liaise with Mandarin-speaking stakeholders and regional teams

Preferred Qualifications

• · CMFAS Module 1B and Module 4A / 4B certifications preferred
• · Prior exposure to bond syndication, fixed income products, or cross-border capital markets transactions will be advantageous

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Assistant-%28Urban-Intelligence-&-Policy-Analyst%29/33289-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

NUS Cities is a university-wide, interdisciplinary entity hosted within the College of Design and Engineering, serving as an open and inclusive collaborative platform spanning Education, Research, and Advisory Services.

This role focuses primarily on the urban planning, qualitative research, and policy translation components of NUS Cities' ongoing projects, helping ensure that research outputs are grounded in real-world planning contexts and communicated effectively to planning practitioners and policymakers. The Research Analyst will also contribute to academic publications, helping advance and disseminate knowledge to the broader research community.

Key Responsibilities

• Support the integration of technical outputs with urban planning and policy context, ensuring insights align with real-world governance needs and planning workflows.
• Support the policy translation process — helping operationalise research outputs into formats suitable for decision-makers (e.g., slides, briefs, memos, workshop materials, and presentation narratives).
• Contribute to documentation, visualisations, and the writing of reports and publications, with a strong focus on clarity, structure, and readability for both policymakers and academic audiences.
• Support other NUS Cities research and analysis activities, including contributing to engagements, knowledge products, and deliverables that connect research insights with practitioner and policy audiences.
• Support qualitative research activities, such as synthesising practitioner needs, summarising stakeholder feedback, drafting case studies, and translating technical outputs into clear planning narratives.
• Assist in designing and validating use cases for the technical framework (e.g., built environment and residents' well-being analysis; estate management and operational efficiency), with emphasis on framing, interpretation, and real-world relevance.

Qualifications

• Bachelor's or Master's degree in Urban Planning, Public Policy, Social Sciences, Geography, Urban Studies, or a closely related field.
• Strong organisation and project coordination skills, with the ability to manage multiple workstreams, timelines, and stakeholder touchpoints.
• Excellent writing and presentation skills, including the ability to produce clear, well-structured slides, briefs, summaries, and stakeholder-facing materials.
• Resourceful and analytical, with good communication skills; able to work independently while collaborating effectively with interdisciplinary teams of planners, social scientists, and technical researchers.
• Keen interest in working with AI tools and prompt engineering to support research, synthesis, and knowledge production workflows.

Preferred
• Familiarity with Singapore's urban governance landscape (e.g., URA, HDB, BCA, LTA, MND) is a strong advantage.
• Demonstrated experience in qualitative research and synthesis (e.g., interviews, thematic analysis, sensemaking, narrative development, stakeholder needs analysis).
• Familiarity with geospatial tools (e.g., QGIS/ArcGIS/GeoPandas) and/or data analysis in Python.

Application Procedure

Interested applicants should submit a dossier consisting of the following to the NUS career portal:

• A cover letter (maximum 3 pages)
• Up-to-date CV
• A statement describing their research trajectory, interests and career ambitions
• Contact details for three referees. Only short-listed applicants will be invited to submit reference letters.

We will begin evaluating candidates immediately, but the position will remain open until a suitable candidate is found. Further enquiries should be sent to mzyeric@nus.edu.sg (please indicate “Research Assistant (Urban Intelligence & Policy Analyst) Application” as the subject heading).

Duties:

• Ensure performance of KYC to the standards expected by the Monetary Authority of Singapore and in accordance with the bank’s AML and KYC Policies and Procedures. This includes reviewing and checking for completeness of CDD information and supporting documentations for new and existing customers (periodic review) and performing risk assessments in line with the bank’s AML and KYC Policies and Procedures.

• Manage KYC / CDD trigger events and reviews and ensure appropriate actions are taken in accordance with the AML and KYC Policies and Procedures.

• Perform name screening and searches on prospective customers and existing customer base (ad-hoc screening).

• Review and check for completeness of maintenance of static information for batch screening including clearing of alerts.

• Maintenance of customer lists and records.

Requirements:

• Minimum Diploma/Degree in Banking/Finance/Accountancy/Business or related.

• 0-2 years of experience in Banking or related job.

• Willingly to learn attitude.

• Role is a supporting role.

• No experience is required as training will be provided.

Interested candidate, please sent your resume in MS Word format to bfcg11@recruitexpress.com.sg

Andy Low Soon Meng (R1104601)

Recruit Express Pte Ltd
EA Licence No: 99C4599

We regret that only shortlisted candidates will be notified.

The Opportunity

• We are partnering a leading bank to look for Senior Business Analyst (Financial Crime Analytics)
• 6 months contract at MBFC

Business Function

Group Legal, Compliance & Secretariat ensures that the organisation’s interests are protected by safeguarding and enhancing its reputation and capital. The function works closely with regulators, customers, and business partners to maintain strong regulatory standing. At the core of business banking is a commitment to trust, integrity, and responsible financial practices for all stakeholders.

Key Responsibilities

1. Strategic Screening Optimisation
   Drive the continuous enhancement and optimisation of detection logic and algorithms across financial crime screening processes, including customer onboarding, ongoing customer due diligence, and real-time transaction screening across all operating regions. Balance alert efficiency with comprehensive risk coverage to strengthen financial crime prevention and protect the organisation’s reputation.

2. Cross-Functional Collaboration & Project Leadership
   Partner closely with internal stakeholders such as Compliance, Technology, Business Units, Legal, Risk, and Operations to lead and support complex initiatives aimed at improving operational efficiency, enhancing customer experience, and integrating new technologies for financial crime prevention. This includes presenting insights, negotiating requirements, and influencing outcomes at a senior level.

3. Advanced Analytics & Solution Development
   Perform in-depth data analysis to identify key performance drivers and emerging financial crime trends. Design, validate, and implement robust analytical models for risk scoring and detection improvement. Translate complex analytical findings into clear, actionable insights for senior management decision-making.

4. Regulatory Assurance & Quality Control
   Ensure strict compliance with audit and regulatory requirements related to financial crime prevention. Drive comprehensive documentation, gap analysis, and proactive risk mitigation. Oversee data validation, cleansing, and quality controls throughout the lifecycle of screening systems and analytical solutions.

5. Agile Solution Delivery
   Champion Agile delivery methodologies by defining requirements, solution design, managing UAT, and overseeing deployment of enhanced screening capabilities. Maintain end-to-end ownership from concept through post-implementation review.

6. Subject Matter Leadership & Innovation
   Act as a Subject Matter Expert for financial crime screening systems, particularly in Sanctions and CDD domains. Provide expert guidance to internal partners and contribute to the strategic direction of the Financial Crime Analytics function by identifying new methodologies, tools, and technologies. Mentor junior team members and promote a culture of continuous improvement and learning.

7. Performance Reporting & Stakeholder Insights
   Produce regular management reports with actionable insights based on key performance indicators and trend analysis. Provide timely support for ad-hoc analysis and stakeholder queries to support informed business decisions.

Requirements

1. Experience & Foundation

• Bachelor’s degree or equivalent practical experience in a quantitative or technical discipline (e.g. Computer Science, Statistics, Engineering, Data Science).
• 8–10 years of progressive experience in financial services, consulting, or related industries, with strong exposure to financial crime prevention and analytics.

2. Technical Acumen

• Strong proficiency in data analysis tools and languages (e.g. Python, SQL); cloud platform experience is mandatory.
• Exposure to big data technologies and data warehousing solutions is highly advantageous.
• Proven ability to analyse large, complex datasets (millions of records) to derive insights and support strategic decisions.
• Advanced proficiency in data visualisation tools (e.g. Tableau).
• Familiarity with financial crime detection and screening platforms.

3. Analytical & Strategic Mindset

• Exceptional analytical, problem-solving, and critical-thinking skills.
• Strong commercial awareness with a data-driven approach to managing financial crime risk and system performance.
• Highly detail-oriented and risk-aware, with the ability to identify data inconsistencies and potential biases.

4. Project & Domain Expertise

• Demonstrated experience leading complex initiatives spanning IT, analytics, and business functions.
• Strong understanding of AML/CFT/KYC regulatory frameworks and financial crime risk management.
• Experience with screening engines is advantageous.

5. Communication & Influence

• Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to senior stakeholders.
• Proven ability to build strong relationships and influence outcomes across cross-functional teams.

6. Personal Attributes

• Self-motivated and proactive, with the ability to work independently.
• Resilient and adaptable, thriving in a fast-paced, dynamic environment.

Next Step

• We could contact you in the soonest time if you directly send your resume to: amos.tan@adecco.com
• Email Topic: Apply Senior Business Analyst (Financial Crime Analytics)
• We regret to inform that only shortlisted candidates will be contacted

Amos Tan Jun Han

EA LIcence No.91C2918

Personnel Registration No. R23113385

• Application Support & Incident Management

• Level 1.5 / 2 Support

• Stakeholder & Vendor Coordination

Responsibilities

• Manage and resolve application incidents, service requests, and system issues within SLA timelines.

• Monitor application performance, interfaces, and batch jobs to ensure stable operations.

• Perform SQL queries and data analysis for troubleshooting and investigations.

• Support application deployments, system changes, and post-release validation.

• Collaborate with stakeholders and vendors for issue resolution and enhancements.

• Maintain documentation, user access, and support compliance activities.

Requirements

• Possess a Degree / Diploma in Computer Science / IT or equivalent

• 2–5 years of experience in application support, IT operations, or production support environments.

• Knowledge of application architecture, APIs, system integrations, and batch processing.

• Experience with ticketing and monitoring tools such as ServiceNow or Jira.

• Proficiency in SQL for troubleshooting and data analysis.

• Strong analytical, problem-solving, and root cause analysis skills.

• Good communication and stakeholder management abilities.

• Able to work independently and collaboratively within a team environment.

• Able to provide night support 2 - 3 times in a month (based on roster)

To apply please click on the APPLY NOW button or email your resume for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

HR Systems Operations & Support Engineer

Job Overview

We are seeking a proactive and detail-oriented Senior Engineer to support operations and maintenance activities for an enterprise Human Resource (HR) system supporting large-scale HR administration and management processes. The role involves ensuring system availability, compliance, incident management, change implementation, and coordination with multiple stakeholders and vendors.

The ideal candidate should have strong experience in IT operations support, system compliance, incident management, and enterprise application environments.

Key Responsibilities

Operations & Maintenance (O&S)

• Ensure smooth operations of existing HR systems and successful implementation of software and hardware upgrades.
• Coordinate and work closely with internal teams, contractors, service providers, and third parties to deliver project activities.
• Monitor systems to ensure adherence to applicable IT standards, policies, and directives.
• Perform IT compliance activities including:

- Log reviews
- Account and access rights reviews

- Compliance reporting

• Support and coordinate system audit activities.
• Maintain development, configuration, and technical documentation according to quality standards.
• Manage Vulnerability Assessment (VA) activities and coordinate remediation efforts.
• Provide regular project status reporting.
• Manage remediation, retirement, and disposal of obsolete system components.
• Support experimentation, research, testing, and evaluation initiatives.

Incident Management

• Manage and resolve system support issues and defects.
• Respond to incidents and problem reports within stipulated Service Level Agreements (SLAs).
• Lead investigations and coordinate with stakeholders for issue resolution, including cross-system incidents.
• Provide timely incident updates to management and stakeholders.
• Prepare consolidated incident summaries and reports.
• Perform defect trend analysis to identify and address recurring issues.
• Coordinate resources to ensure timely closure of incidents and service requests.

Change Request Management

• Propose continuous improvement initiatives to strengthen compliance, cybersecurity posture, and operational efficiency.
• Conduct requirements gathering sessions with end users.
• Manage implementation of system changes and enhancements.
• Plan and coordinate deployment activities, including setup, testing, data collection, issue escalation, and resolution.
• Work with system integrators to ensure successful integration of solution components.
• Oversee acceptance testing and verify solutions meet business and technical requirements.
• Support stakeholder communications and change management activities.
• Prepare and obtain approvals for change implementation activities.

Contract & Vendor Coordination

• Track and manage contract milestones within project scope.
• Coordinate handover and takeover activities with outgoing and incoming vendors/contractors.
• Support planning and coordination of operations and support-related purchases.

Mandatory Requirements

• Minimum 3 years of working experience in Information Technology.
• Experience in enterprise application support and operations.
• Strong understanding of incident management and change management processes.
• Experience coordinating with multiple stakeholders, vendors, and support teams.
• Good analytical, troubleshooting, and communication skills.

Preferred / Advantageous Skills

• Experience in IT audit and compliance activities.
• Familiarity with IM8 or equivalent ICT/security policies.
• Knowledge or experience in SAP HCM ERP systems.
• Experience in vulnerability management and remediation activities.
• Experience supporting large-scale enterprise HR systems.

Preferred Attributes

• Strong organizational and documentation skills.
• Ability to work independently and manage multiple priorities.
• Strong stakeholder management and coordination capabilities.
• Proactive mindset with focus on continuous improvement and operational excellence.

Other Information

• Employment type: Permanent
• Location: Central Region, Singapore
• Working Hours: 8:30AM to 6:00PM (Mon-Fri)
• Salary: $6,000 - $9,000 max up to $10,000
• Working Arrangement: Full Onsite

EA 20S0237

By submitting your application, you acknowledge and agree that your personal data will be collected, used, and retained in accordance with our Privacy Policy This information will be used solely for recruitment and employment purposes.

Looking for a low-stress, high-flexibility gig to balance with life? Arcmetric is a boutique management consultancy, and we need an organized Business Support Assistant to keep our backend running smoothly. No gatekeeping—we’ll train you on everything.

What You’ll Do

• Portal Management: Submit corporate and insurance claims via our online portals.
• Tech & Tools: Handle, merge, and organize digital documents using PDF tools.
• Data Entry: Keep our CRM updated and clean.
• Scheduling: Help coordinate calendars and internal meetings for the team.

The Vibe Check

• You know your way around PDF tools (splitting, merging, converting).
• You're comfortable navigating online portals to submit paperwork/claims.
• You're vibing with Microsoft Office (Excel, Word).
• Can commit to at least 12–16 hours a week (we are super flexible with your timetable).

The Perks

• Zero Micro-management: Work independently in a supportive environment.
• Resume Builder: Get real corporate/finance ops experience on your CV.
• Flexible Shifts: Plan your work around your life/studies.
• Compensation: $12 / hour

Location: Lorong Chuan
Salary: Up to $3K (Depending on experience)

Office Hours (Mon–Fri)

Job Scope:

• Process orders and transactions accurately
• Liaise with accounts, warehouse, logistics and sales teams to resolve issues
• Retrieve purchase orders and submit invoices via customer portals
• Coordinate returns with warehouse and sales teams
• Issue credit and debit notes when required
• Handle general administrative duties

Job Requirements:

• Min. A level/ Nitec/ Diploma in any field
• Min. 1-2 years relevant admin/ logistics/ business support experience preferred

Application Support (CMS) — IT Service & Operations

1-Year Renewable Contract (Long-term Role — Further Details Will Be Shared During the Call)

We are looking for an experienced Application Support professional to oversee service operations, incident management, vendor coordination, and service improvement initiatives across a diverse portfolio of enterprise applications. This role works closely with business stakeholders, project teams, and external vendors to ensure system stability, service reliability, and an excellent end-user experience.

Key Responsibilities

• Oversee IT incident, request, and escalation processes, ensuring high service performance, accurate reporting, and timely service recovery.

• Take ownership of major incidents and support tickets, coordinating with cross-functional teams and maintaining clear communication with stakeholders throughout resolution.

• Lead post-incident reviews to identify root causes and drive continuous service improvement initiatives.

• Champion strong IT service and support standards in project environments by anticipating service impact and planning mitigation measures.

• Monitor and uphold IT service quality and performance, incorporating future business growth and project demand into capacity planning.

• Manage vendor performance through service-level governance and regular engagement.

• Lead and guide application support teams to uplift user experience and customer satisfaction.

• Establish and maintain project scorecards, performance metrics, and service reporting dashboards.

• Support audit, risk, and compliance activities for supported systems and processes.

Job Requirements

• Degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in IT service management or application support within complex IT environments.
• Hands-on experience supporting Microsoft application frameworks.
• Experience supporting Linux and container-based application environments.
• Ability to read and understand SQL scripts, with working knowledge of stored procedures.
• Experience in Consulting or System Integrator environments is an advantage.
• Strong background in vendor and outsourced service provider management.
• Excellent leadership, stakeholder management, and communication skills.
• Strong analytical capability with the ability to manage multiple deliverables concurrently.
• Able to work independently in a fast-paced, dynamic environment.
• Exposure to any of the following is an advantage:
  gaming management systems, CRM platforms, digital signage systems, or inventory systems.
  
• Exposure to Linux and/or Nutanix will be an added advantage

· Master's or Bachelor’s degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies) faculties.

·        Minimum 5 years of experience as a Calypso business analyst on Calypso back office.

· Experience with Calypso versions v14 to v17.

·        In-depth knowledge of Static Data, Workflows, scheduled tasks, Confirmations, settlements, messages / Swift messages, Positions, Accounting, corporate actions, filters, and reporting Framwork, Reconciliation features.

· Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.

· Experience with regulatory reporting HRF, NORIA, MMSR.

· Experience in interfacing Calypso with external systems.

· Hands-on experience in implementation projects.

·        AGILE track record.

· Experience in implementing NR scenarios.

Job Responsibilities

• Maintain and update payment-related websites.
• Upload documents, notices, and materials to payment websites when requested.
• Draft website content for approval by management/officers.
• Review and reconcile monthly SWIFT invoices against company records.
• Prepare and present invoice reconciliation reports.
• Monitor outstanding tasks and send reminders to relevant departments.
• Review membership categories of MEPS+ participants to ensure correct annual fee billing.
• Obtain banking license information from internal systems.
• Compare participant license types with MEPS+ membership categories.
• Prepare and submit reconciliation findings through the document management workflow system (DMS).
• Support day-to-day operational and administrative activities related to payment systems.

Requirements

• Degree in Business, Finance, Banking, Information Systems, or related fields.
• Strong attention to detail and accuracy in reviewing and reconciling data.
• Ability to prepare reports and present findings clearly.
• Proficient in Microsoft Office applications, especially Excel.
• Good written communication skills for drafting website content and reports.
• Experience in payment systems, banking operations, SWIFT, or financial services is an advantage.
• Familiarity with data reconciliation, invoice review, and workflow management systems is preferred.