Total 4,578 support analyst job vacancies in Singapore

Our Client, one of the leading and reputable organization in Singapore is inviting qualified candidates to fill the position as Healthcare Assistant.

They are located at Central – easily accessible via various modes of transport.

Benefits Summary

• Basic Up $3000 + AWS + Bonuses

• Stable Career Opportunity 

Responsibilities

• Support patients with their daily living activities.

• Assist nurses during medical emergencies or crisis situations.

• Attend to hygiene needs of patients who require assistance or are bedbound

• Maintain proper hygiene, safety, and documentation of patient conditions.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R26159676 (Aggie Choo Min Le)

Job Description

• Industry/ Organization Type: Oil & Energy industry
• Position Title: Administrative Executive (HR & Accounts Support)
• Working Location: West – Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5 Days (Monday – Friday, 8:00 AM – 5:00 PM)
• Salary Package: Basic Salary + Transport Allowance + OT + AWS
• Duration: Permanent Role

Key Responsibilities

• Provide comprehensive administrative support to the office and management team, including filing, documentation, record-keeping, and correspondence management.
• Coordinate office supplies, equipment, and vendor services to ensure smooth daily operations.
• Assist in scheduling meetings, preparing agendas, taking minutes, and preparing reports, memos, and other administrative documents as required.
• Maintain accurate records of invoices, payment vouchers, and related documents, and support basic accounts administration for audit and finance purposes.
• Assist in organizing company events, staff activities, and welfare initiatives.
• Support recruitment and HR administrative functions, including job postings, resume screening, interview coordination, onboarding processes, and applicant communication.
• Promote workplace safety, health, and environmental practices while ensuring efficient day-to-day office operations.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Business Administration, Accounting, Human Resource Management, or a related field
• At least 3 years of relevant experience
• Proficient in Microsoft Office applications
• Good organizational and time management skills
• Good communication and interpersonal skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83636 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Overview

We are seeking a technically inclined Business Analyst to support and enhance enterprise HR systems, with a strong focus on system integration, data flow, and solution delivery.

This role goes beyond functional HR support and requires close collaboration with technical teams to design, implement, and optimize system integrations across platforms. The ideal candidate will bridge business requirements with technical execution, ensuring scalable and well-structured solutions.

Key Responsibilities

Business Analysis & Requirements Management

• Engage stakeholders to gather and translate business needs into detailed functional and technical specifications
• Produce structured documentation including BRD, FRD, user stories, and process flows
• Analyze impact of system changes across interconnected platforms

System Integration & Data Flow

• Work closely with technical teams to support integration between HR systems and enterprise platforms
• Understand and document data flows, interfaces, and dependencies across systems
• Support integration design discussions, including API, middleware, and batch interfaces

System Enhancements & Delivery

• Drive system improvements and configuration changes within HR platforms such as SAP SuccessFactors
• Collaborate with developers to ensure accurate interpretation and implementation of requirements
• Support defect analysis, root cause investigation, and resolution

Testing & Implementation

• Lead and coordinate User Acceptance Testing (UAT), ensuring full coverage of business scenarios
• Validate system behavior against requirements and integration points
• Support deployment, post-go-live stabilization, and continuous improvement

Stakeholder & Vendor Management

• Act as the key interface between business users, IT teams, and external vendors
• Facilitate alignment across multiple stakeholders in a fast-paced environment
• Provide structured updates on progress, risks, and dependencies

Requirements

Experience

• Minimum 5 years of experience as a Business Analyst in IT or system-focused roles
• Proven experience supporting HR systems such as SAP SuccessFactors
• Hands-on involvement in system integration, enhancements, and UAT cycles

Technical & Functional Skills

• Strong understanding of system integration concepts, data flow, and dependencies
• Exposure to integration tools or platforms (e.g. SAP CPI, APIs, middleware)
• Familiarity with HR modules such as Employee Central, Recruiting, or Performance
• Ability to interpret technical designs and engage effectively with engineering teams

Core Competencies

• Strong documentation skills with structured and detail-oriented approach
• Analytical mindset with ability to translate business needs into technical solutions
• Effective communication across both business and technical stakeholders
• Experience working in Agile or Waterfall delivery environments

Nice to Have

• Experience in large-scale enterprise system implementations
• Exposure to cloud-based HR platforms and integration ecosystems
• Certifications in Business Analysis or HR systems

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

• CAT-1 cleared/eligible candidate is required for this role.
• Possess a degree in Computer Science/Information Technology or related fields.
• Experience in data warehouse or data mart operations.
• Experience in data analysis.
• Experience in managing data reconciliation/quality checks by SLA (implementation, monitoring and troubleshooting).
• Able to handle data issue management.
• Proficient inOracle PLSQL.
• Experience in performing UAT.
• Able to manage SLA and queries from end users.
• Provide documentation support in technical/functional specifications.
• Possess investment data domain knowledge.
• Good problem solving and logical thinking.

Responsibilities:

• Support the implementation and optimization of end-to-end planning programs, ensuring business systems effectively align with strategic objectives and operational requirements.
• Partner with key business leaders to understand requirements, recommend best practices, and design scalable solutions that enhance business performance.
• Develop and present business cases for large-scale system, process, and digital transformation initiatives, influencing executive-level decision-making.
• Configure and enhance SAP IBP and related enterprise systems to improve planning processes, expand system capabilities, and drive operational efficiency.
• Lead cross-functional design reviews to ensure standardized, globally scalable solutions that support long-term business growth and consistency.
• Gather and analyze business requirements, identify process and functionality gaps, develop process flows, and recommend solutions that improve productivity and decision-making.

Requirements:

• Degree in IT / Engineering
• At least 8 years of SAP SCM Experience with Planning systems- SAP IBP/ APO (SAPS4 experience a plus)
• IBP Order Based Planning implementation experience
• Real Time Interface experience between SAP IBP and S4 Hana

Account Manager:
Kerwin Tan Kai Bin (R1331624)
kerwin.tan@searchasia.com.sg
EA16S8107

Role Overview:
We are looking for a Principal Systems Analyst, Data Platform to support the stability, modernisation, and continuous improvement of enterprise data platforms. The role will oversee data platform operations, release management, performance monitoring, service improvement, and governance across data warehousing, ETL pipelines, analytics environments, and cloud-based platforms.

The successful candidate will play a key role in driving platform modernisation, including cloud adoption, AI-driven automation, CI/CD implementation, and scalable analytics solutions. This role will also provide technical leadership, mentor team members, and work closely with stakeholders to ensure data platforms remain secure, reliable, compliant, and aligned with business needs.

Key Responsibilities:
1) Operations & Service Management

• Oversee the stability, scalability, and reliability of enterprise data platforms.
• Ensure smooth integration of data warehousing, ETL pipelines, and analytics environments.
• Act as the subject matter expert for troubleshooting and resolving complex data platform issues.
• Monitor platform performance, availability, and capacity to identify and mitigate operational risks.

2) Service Improvement & Strategy

• Evaluate existing data platform capabilities and recommend improvements to enhance performance and efficiency.
• Drive modernisation initiatives, including cloud-native services and AI-driven automation.
• Align data platform strategy with organisational goals for digital transformation and advanced analytics.
• Identify opportunities to improve platform operations, automation, governance, and user adoption.

3) Release, Change, Performance & Availability

• Manage release cycles, upgrades, and change requests across data platform components.
• Implement and support CI/CD pipelines to streamline deployments and reduce downtime.
• Monitor platform performance, availability, and capacity trends.
• Proactively identify risks and recommend improvements to platform resilience and reliability.

4) People & Technical Leadership

• Provide technical leadership and mentorship to analysts, engineers, and consultants supporting the data platform.
• Collaborate with cross-functional teams to ensure platform solutions meet business and operational needs.
• Lead stakeholder workshops and training sessions to improve data literacy and platform adoption.
• Communicate technical concepts clearly to both technical and non-technical stakeholders.

5) Governance, Risk & Compliance

• Ensure compliance with data governance frameworks, privacy regulations, and industry standards.
• Establish and maintain documentation, audit trails, and policies for platform operations and automation workflows.
• Identify and mitigate risks relating to data integrity, platform reliability, security, and compliance.

Requirements:

• Strong experience in systems analysis, SQL, data warehousing, data platforms, and business intelligence tools.
• Hands-on experience with BI tools such as Qlik, Tableau, or Power BI.
• Proficiency in Python, machine learning concepts, and MLOps practices for scalable analytics solutions.
• Experience with RPA tools such as UiPath and Microsoft Power Platform, including Power Automate, Power Apps, and Microsoft Fabric.
• Strong understanding of ETL, data modelling, and data governance frameworks.
• Exposure to CI/CD pipelines and cloud data platforms such as Azure Synapse, AWS Redshift, or Google BigQuery.
• Excellent communication, stakeholder management, and data storytelling skills.
• Healthcare domain experience will be advantageous.
• PMP or Scrum Master certification will be advantageous.
• Experience in AI/ML-driven automation and advanced analytics use cases will be advantageous.

Preferred:

• Healthcare domain experience
• PMP or Scrum Master certification
• Experience in AI/ML-driven automation and advanced analytics use cases

Who we’re looking for

We are looking for an individual to join our day-to-day Active ETF operational support, ensuring the accuracy and timeliness of Portfolio Composition Files (PCFs) / basket files and associated pricing and trades inputs, and delivering robust oversight of the Active ETF operational process. The role acts as a key operational interface to Fund Administration / ETF servicing providers and internal Trading, Portfolio Management, Technology, and Global Operating Platform teams, driving effective incident management, root-cause remediation, and continuous improvement.  

You will work right across the organisation to ensure issues are escalated and resolved, and ongoing problems are managed.  You will be able to remain calm while under pressure and balance multiple priorities at once.

About Schroders

We’re a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 4,000 people on six continents. And we’ve been around for over 200 years but keep adapting as society and technology changes. What doesn’t change is our commitment to helping our clients, and society, prosper.

About the team

The Investment Services Platform Team (ISPT) is a central team within Platform Operating Model Control and Support in Global Operating Platform, reporting to the Global Head of Platform Control and Support with a global remit. The team provides support to the Investment, Dealing and Operations functions in Schroders Asset Management Business and works with teams across Schroders to implement change initiated from the three functions. The team aims to enable business growth, support business as usual, make operating model improvements, manage risk and simplify business processes.

What you’ll do

• Own daily PCF / basket file oversight (generation, validation, timeliness, and distribution/publishing per operating model).
• Troubleshoot PCF and pricing-related breaks (holdings vs model, identifiers, quantities/rounding tolerances, cash component variances, FX/pricing staleness, corporate actions impacts).
• Provide operational coverage of the Active ETF lifecycle, coordinating end-to-end exception resolution across Trading, PM, Ops, Tech, Data and the fund administrator.
• Support primary market operational touchpoints (create/redeem-related readiness, cut-offs, and escalations) in line with defined responsibilities.
• Liaise with the Fund Administrator / ETF servicing agent to ensure accurate deliverables, timely resolutions, and clear ownership of actions.
• Execute and enhance key operational controls (tolerance checks, sign-offs, evidencing, reconciliation/validation checks) to ensure auditability.
• Lead structured incident management (logging, triage, escalation, communications, root-cause analysis, and preventative actions).
• Contribute to service provider governance (KPIs, incident trends, SLA adherence, service reviews, and remediation tracking).
• Support change delivery and UAT for launches, enhancements, and vendor/platform releases, including test planning and regression coverage for PCF/pricing dependencies.
• Drive continuous improvement/automation initiatives (e.g., variance analysis tools, dashboards, standardised runbooks) to reduce manual effort and recurring errors.

The knowledge, experience and qualifications you need

• Proven experience in Active ETF / ETF operations, middle office, fund operations, fund accounting, custody/trustee, or ETF servicing.
• Strong understanding of ETF operating models, including key dependencies between portfolio holdings, basket/PCF outputs, pricing/valuation inputs, and downstream servicing.
• Demonstrable hands-on capability in PCF / basket file analysis and troubleshooting, including constituent validation and cash component variance investigation (or closely related file-based operational diagnostics).
• Solid grasp of the trade lifecycle (trade capture, confirmations/matching where applicable, settlement readiness, fail management) and how exceptions propagate operational risk.
• Experience working directly with Fund Administrators / custodians / ETF service providers, including issue escalation, SLA tracking, and service governance routines.
• Proven ability to perform structured root-cause and implementing preventative controls.
• Strong analytical tooling skills: advanced Excel; SQL/data interrogation capability preferred (Python/automation skills desirable but not required).
• Experience working within an asset management firm within front or middle office environment.
• Good technical investment services platform knowledge and ability to bridge the communications between third party vendors, IT and the business.
• Good understanding of fund management business and end to end Order/Trade workflow 
• Familiarity with broad range of investment products and instruments.
• Familiarity with the dealing lifecycle of Equity, Active ETF, Fixed Income and OTC derivatives instruments is preferred.
• Strong communication skills and experience to manage third party portfolio, order, execution management system.
• Good inter-personal and organisational skills.
• Ability to operate under pressure, multi-tasking and deliver to demanding deadlines.

The knowledge, experience and qualifications that will help

• Knowledge of BlackRock Aladdin Solution is essential
• Knowledge of Mutual Fund operational process including fund setup, engagement with transfer agencies, fund administrators, custodians is preferred
• Business knowledge of other Asset Management front / middle office systems, such as MSCI Barra, FactSet, Charles River, Bloomberg and Eikon

What you’ll be like

• Able to work under pressure, on several critical priorities at once

• Have the ability to quickly understand business issues, make good judgements and quick decisions

• A critical thinker and problem solver

• An excellent communicator with strong ability to articulate complex issues succinctly

We recognise potential, whoever you are

Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics

Claims (Insurance Operations)

You will serve as the functional SME for Claims operations, driving process improvement, system enhancement, and change management across the full claims lifecycle to achieve service excellence and regulatory compliance.

• Serve as the operational SME for claims processes across intake, assessment, adjudication, settlement, and payment for life, health, and/or general insurance products
• Map and re-engineer claims workflows to reduce cycle times, improve accuracy, and enhance customer experience; identify automation and STP opportunities across claims platforms and back-end systems
• Gather and validate requirements from claims, actuarial, compliance, legal, and IT stakeholders; support BRD sign-off, UAT execution, and post-go-live verification for system and process changes
• Assess the business and regulatory impact of changes to claims rules and systems; ensure alignment with MAS requirements, internal risk controls, and fraud management frameworks
• Support resolution of production errors and claims processing exceptions in liaison with IT and BA teams; contribute to root cause analysis and process remediation
• Provide operational training and guidance to claims staff and internal stakeholders on updated business rules, adjudication guidelines, and system enhancements

Requirements:

• Minimum 5 years of insurance operations experience with strong working knowledge of claims processes across life, health, or GI lines; experience in regulated environments; strong analytical and documentation skills
• Able to onboard in July 2026

Job Overview

We are seeking an experienced Business Analyst to support enterprise Finance and Warehouse systems within a large-scale operations environment. This role focuses on gathering business requirements, driving system enhancements, supporting integrations, and ensuring smooth operations across finance and inventory management platforms.

The ideal candidate should possess strong functional knowledge in Finance and Warehouse operations, together with hands-on experience working with business users, technical teams, and vendors to deliver system improvements and operational support.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and system requirements
• Translate operational needs into functional specifications and process flows
• Conduct impact analysis for system enhancements and process changes
• Facilitate discussions between business users and technical teams

Finance & Warehouse Systems Support

• Support Finance and Warehouse related applications and operational workflows
• Analyze and troubleshoot system and process-related issues
• Support inventory, procurement, stock movement, and finance transaction processes
• Ensure system configurations and workflows align with operational requirements

System Enhancement & Integration

• Coordinate and support application enhancement initiatives
• Work closely with technical teams on system integration and data flow activities
• Support testing, deployment, and post-implementation stabilization
• Participate in defect analysis, root cause investigation, and issue resolution

Testing & Documentation

• Prepare business requirement documents, functional specifications, and user stories
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain proper documentation for business processes, configurations, and issue tracking
• Support training and knowledge transfer to end users where required

Stakeholder Management

• Coordinate with operations, finance, warehouse users, vendors, and IT teams
• Provide regular updates on project progress, risks, and dependencies
• Support continuous improvement initiatives across operational processes

Requirements

Experience

• Minimum 5 years of experience as a Business Analyst in Finance, ERP, or Warehouse system environments
• Experience supporting Finance and Warehouse operational workflows
• Hands-on involvement in system enhancement, testing, and support activities

Functional & Technical Skills

• Good understanding of Finance and Warehouse business processes
• Experience with ERP or enterprise operational systems
• Exposure to system integration, data flow, and reporting processes
• Familiarity with SQL, reporting tools, or interface troubleshooting is advantageous

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, gaming, retail, or large enterprise environments
• Exposure to SAP, Oracle, or similar enterprise platforms
• Familiarity with Agile or Waterfall project delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Responsibilities

• To support the daily Operation activities in SOC Engineering. 

• Perform daily healthchecks, asset verification and administration of some engineering activities for SOC Management

• Help to do daily healthcheck on the SIEM platform.

• Perform Asset verification tasks

• Assist request raising for firewall/patches/service Request/Change requests

• Help administer mailbox on operation requests

• Help on-board off board assets from SIEM platform.

• Help basic troubleshoot for on-boarding issue.

Requirements

• At least 3 - 4 years’ experience in developing, implementing and maintaining IT systems

• Have 1-5 years technical experience on working with Windows/Linux platform.

• Good with microsoft excel, analytical problem-solving, documentation, coomunication skills and able to work under pressure.

Licence no: 12C6060

Job Overview

We are seeking a technically grounded Business Analyst with strong PowerApps experience to support the design, enhancement, and delivery of business applications on the Microsoft Power Platform. This role operates at the intersection of business process optimization and low-code solution delivery, translating operational needs into scalable, secure, and user-centric PowerApps solutions.

The successful candidate is comfortable working closely with business stakeholders, Power Platform developers, and IT teams, ensuring solutions are fit for purpose, technically feasible, and aligned with enterprise governance standards.

Key Responsibilities

Business Analysis and Requirements Management

• Engage business users and stakeholders to elicit, analyze, and document functional and non-functional requirements
• Translate business needs into clear functional specifications, user stories, and acceptance criteria for PowerApps solutions
• Analyze existing processes and identify opportunities for digitization, automation, and efficiency improvements

PowerApps and Power Platform Enablement

• Work closely with PowerApps developers to ensure requirements are accurately implemented
• Support solution design across PowerApps, Power Automate, and related Power Platform components
• Validate application behavior, data flows, and business rules against requirements
• Support application enhancements, change requests, and continuous improvement initiatives

Data and Integration Support

• Work with data sources such as SharePoint, Dataverse, SQL, or other enterprise systems
• Support data validation, issue analysis, and functional troubleshooting
• Collaborate with technical teams on integration touchpoints and downstream system dependencies

Testing and Delivery Support

• Prepare test scenarios and support SIT and UAT activities
• Coordinate defect triage, clarification, and resolution with development teams
• Support deployment readiness and post go-live stabilization activities

Governance and Documentation

• Maintain clear documentation including requirements, process flows, solution designs, and user guides
• Ensure solutions align with security, compliance, and Power Platform governance standards
• Support audit and operational readiness for business-critical applications

Requirements and Qualifications

Core Skills and Experience

• Proven experience as a Business Analyst supporting application development or digital transformation initiatives
• Hands-on exposure to Microsoft PowerApps and the broader Power Platform ecosystem
• Strong understanding of business process analysis and requirements documentation
• Experience working with data sources such as SharePoint, Dataverse, or SQL
• Familiarity with Agile or SDLC delivery methodologies

Technical and Analytical Capabilities

• Ability to translate business requirements into technically actionable specifications
• Comfortable validating application logic, workflows, and data behavior
• Strong analytical and problem-solving skills with attention to detail

Professional Competencies

• Clear communication and stakeholder management skills
• Ability to collaborate across business, development, and IT teams
• Structured, delivery-focused mindset with strong ownership and accountability

Nice to Have

• Experience with Power Automate or Power BI
• Exposure to enterprise governance or regulated environments
• Microsoft Power Platform certifications

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Summary

The Part-Time IT Support Consultant provides remote technical support and administration for HR-related systems, ensuring smooth operations, security, and user accessibility. The role focuses on troubleshooting, user training, system testing, and maintaining service quality without involving network or hardware management.

Responsibilities

• Maintain and administer HR-related systems including E-Leave, E-Payslip, E-Payroll, E-Typing Centre, and Employee Self-Service Portal to ensure continuous system availability and performance
• Configure and manage user accounts, permissions, and security settings to uphold system integrity and data confidentiality
• Monitor workflows, system functions, policy configurations, web hosting services, and automated backups to support operational continuity
• Provide remote technical support via TeamViewer, WhatsApp, email, and other channels to diagnose and resolve user-reported system issues promptly
• Analyze incident reports and user-submitted documentation to identify root causes and recommend improvements for system efficiency
• Conduct user training and system familiarisation sessions to enhance user competence and adoption of system features
• Support user acceptance testing (UAT) for system updates and enhancements to validate functionality and performance
• Prepare and maintain user guidance materials and documentation for system navigation and troubleshooting
• Coordinate with client representatives to escalate and resolve technical issues while maintaining accurate records of incidents and resolutions
• Perform system testing and quality assurance activities to identify and rectify bugs and ensure compliance with operational requirements
• Respond to support requests within agreed timelines, monitor service quality, and maintain high user satisfaction during designated support hours
• Maintain system security controls, enforce user access permissions, and support data protection and confidentiality standards
• Assist in backup and recovery processes to safeguard system data and support business continuity

Required competencies and certifications

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline
• Minimum 2–3 years of experience in IT support, HRIS administration, or related technical support functions

Preferred competencies and qualifications

• Proficiency in Microsoft Office applications and remote support tools
• Strong communication and customer service skills to effectively assist users and stakeholders
• Ability to work independently and manage multiple support requests with strong organizational skills and attention to detail

Duration: 6 months
Location: Maxwell
Working Hours: Monday - Thursday 8:30am to 6pm; Friday 8:30am to 5:30pm

Responsibilities:

• Review and organise building and floor plan drawings in digital formats
• Assist in updating and refining design records to ensure accuracy and consistency
• Maintain proper documentation and filing of planning materials
• Support the team in tracking progress of digitalisation work
• Ensure data is well-structured and aligned with internal guidelines
• Collaborate with team members to ensure timely completion of deliverables

Requirements:

• Background in Architecture, Built Environment, or related disciplines (Diploma/Degree)
• Ability to read and understand architectural / building drawings
• Familiarity with design or drafting software (e.g. AutoCAD) is preferred
• Detail-oriented with good organisational skills
• Comfortable working with structured data and documentation
• A team player with good communication skills

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Job Description

• Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems. - Manage systems changes through change request process & provide status reports to the relevant parties
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required. - Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

We are looking for a Herd Support Executive to join our team and provide technical support for our products and services based in Singapore. You will be handling our Malaysian client base and will be responsible for troubleshooting issues, resolving user queries, and ensuring the smooth operation of our products.

Job responsibilities:

·       Provide first-level support such as system setting, onboarding, payroll processing and etc.

·       Respond to user requests and inquiries via phone, email, or ticketing system.

·       Troubleshoot and resolve system issues, such as login problems, data errors, or functionality errors.

·       Escalate complex issues to the second-level support team or the vendor as needed.

·       Resolve customer complaints, feedback, and inquiries in a professional and courteous manner.

·       Provide information and assistance regarding our products and services.

·       To generate monthly reports on Support Performance for Evaluation.

Job requirements:

·       Bachelor’s degree in Computer Science, Information Technology, Human Resource or related field.

·       Able to Speak, Read and Write in Malay to handle Malay speaking clients.

·       Minimum 1 years of relevant working experience in HR/Payroll.

·       Knowledge of HR processes and best practices (Malaysia).

·       Excellent communication and interpersonal skills.

·       Ability to work independently and as part of a team.

·       Ability to work under pressure and meet deadlines.

We appreciate people who are constantly working towards improving themselves. If you ever find yourself facing an issue, as a team, we’ll find the solutions together.

When’s a better time to join HerdHR and shape the product of the future? We say NOW.

NOTICE

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Transaction/Service/Application

Please be noted that should you not consent and provide use with the relevant personal data to fulfil the “Purposes” of collection, use and disclosure of your personal data by HerdHR, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment

You may refer and access our website for more information.