Total 2,611 Full-time support advisor job vacancies in Singapore

Up to $6,300 (Basic Salary) + AWS + VB

The individual in this position is responsible for strengthening the Informatics product technical support and address the customers’ requirements on Software Solutions through regional partners and subsidiaries across the APAC region.


Job Description

➤Primarily responsible for Support and Training Management for relevant Partners

➤Provide timely and effective Post-Sales Technical Support for Informatics products

➤Respond promptly to Customer and Partner inquiries, aiming to resolve issues within the shortest possible off time

➤Identify and address potential issues proactively

➤Maintain a consistent resolution time for post-sales support cases to ensure customer satisfaction

➤Deliver comprehensive technical training, including material preparation/update on Informatics products to Partners and Customers

➤Develop and demonstrate comprehensive knowledge of LabSolutions Software Suite, including configurations, new features, workflow, architecture, and technical features

➤Assess competency gaps of Partners and implement corrective training measures

➤Keep Partners updated on product enhancements and new features to ensure they remain equipped with the latest information

➤Write knowledge-based documents on software features, installation prerequisites, and troubleshooting guidelines

➤Manage and effective usage of Customer/Partner Support Portal for delivery excellence

➤Sound knowledge on System Architecture and technology to meet customers’ demand on the Laboratory Digitalization

➤Works with business team for pre-sales technical queries and customer-facing technical discussions

➤Create new solutions, strategies to improve service quality

Job Requirement

➤Bachelors/Master’s degree in IT Computer Science/Chemistry/Biochemistry/Instrumentation or equivalent

➤At least 3~5 years of experience in laboratory informatics products such as CDS, SDMS, LIMS, ELN, etc.

➤Experience with Installation, Configurations, Troubleshooting and Maintenance of CDS/SDMS applications

➤Experience with laboratory software workflows, Regulatory Compliance, FDA Guidelines (USFDA, EU, PIC/S, etc…), Lab Data lifecycle management and data integrity (ALCOA+)

➤Fundamentals on Windows OS (Server, Virtualization, Networking) and Database (Microsoft SQL Server)

➤Experience in service industry with focus on Software, IT and background on Analytical Instruments (HPLC, GC, LCMS, GCMS) is an advantage

➤Experience in Software Validations, CSV is an advantage

➤Experience of working within a regulated environment especially Pharmaceutical and/or related regulated industries such as Medical devices, Testing Laboratories

➤Willing to travel as per business needs (20~30%)

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Khoo Tiffany

EA Registration No: R22107626

Pasona Singapore Pte. Ltd.

EA License No: 90C4069

THE ROLE: Head of English and Learning Support

The Head of English and Learning Support provides strategic and operational leadership to enhance students’ English language proficiency and academic success across their entire study journey at Kaplan Singapore.

The role focuses on the design, delivery, and continuous improvement of English language support initiatives, including both the preparatory English programs (IGCSE English, pre-degree/pre-diploma students) and ongoing learning support embedded throughout students’ academic programmes. These supports may be delivered in-class and out-of-class, ensuring students are equipped with the language and academic skills required for learning success.

The role also involves overseeing quality assurance, staff management, and the development of targeted learning support strategies aligned with institutional goals and student needs.

Key Responsibilities:

Academic Leadership

• Provide academic leadership for English language development and learning support services across the student population in Kaplan Singapore
• Drive strategic initiatives that strengthen English for Academic Purposes and academic skills for diverse student cohorts.
• Promote innovative, student-centred approaches to language support delivery, both embedded within curriculum and as supplementary support.

Curriculum & Programme Development

• Collaborate with teaching teams to integrate language development into teaching and assessment practices.
• Support faculty in adopting strategies for language-sensitive teaching and cultural-responsive classroom practices
• Collaborate with internal and external partners to enrich curriculum design and teaching materials.
• Promote alignment between programme outcomes and institutional goals.

People & Resource Management

• Lead and support academic staff, including performance reviews, workload planning, and mentoring.
• Facilitate staff development in language pedagogy, English test preparation, and academic skills support
• Ensure optimal use of facilities and resources while maintaining safety and operational efficiency.

Student Experience & Support

• Champion a holistic approach to student learning support, focusing on language proficiency as a key success factor.
• Develop targeted support for at-risk students and those requiring additional language development.
• Monitor and enhance student engagement with English support services

Quality Assurance & Compliance

• Ensure academic activities comply with institutional policies and external accreditation requirements.
• Maintain robust quality assurance processes, including academic audits and ongoing enhancement efforts.
• Support regulatory reviews and monitor key metrics such as enrolment, retention, and class sizes to drive sustainable growth.

General Responsibilities

• Support the implementation of cross-departmental initiatives and strategic goals.
• Deliver teaching duties in line with institutional workload expectations, approximately 200 hours annually.
• Undertake additional duties or projects as assigned by senior leadership.

Qualifications and Skills:

Education

• Master’s Degree in a related discipline. PhD candidates will be given priority consideration.

Minimum Years of Experience

• 10 years’ experience in a multi-cultural setting at a higher educational institution or equivalent.
• A minimum of 3 years managerial experience.

Knowledge, Skills & Abilities

• Strong understanding of curriculum design, academic leadership, and higher education administration.
• Experience with digital learning tools and blended/online delivery modes.
• Proven ability to lead and support academic teams, manage resources, and drive staff development.
• Excellent communication, interpersonal, and people management skills.
• Ability to support change and continuous improvement within an educational setting.
• Awareness of trends and challenges in the private higher education sector, both locally and globally.

Other Information

• Working Hours: Monday to Friday, 9am to 6pm.
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Wilkie Edge

• Act as the primary owner and single point of contact for all Level 3 (L3) support issues.
• Record, track, and manage support incidents and vendor tickets through resolution.
• Maintain and manage the offshore support roster, including shift planning and assignments.
• Ensure adequate coverage during holidays, weekends (when applicable), and critical business periods.
• Liaise with product vendors for escalations, defect reporting, patch management, and related matters.
• Collaborate with onshore development teams to resolve bugs, configuration issues, and data corrections.
• Lead root-cause analysis sessions and drive the closure of preventive and corrective actions.
• Deliver timely and accurate updates during high-severity incidents.
• Work with system owners to assess technical impact and establish recovery timelines.
• Review code for hotfixes, updates, and technical implementations to ensure quality and compliance.
• Validate change documentation, including impact analyses, release procedures, and test evidence.
• Prepare change requests, risk assessments, and rollback strategies.
• Represent changes (bug fixes, hotfixes, configuration updates) at Change Advisory Board (CAB) meetings.
• Coordinate production deployment schedules and communications across multiple teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• At least 8 years of application support experience, with 2–5 years in a senior or leadership-level L3 support role—preferably within the banking or financial sector.
• Professional certifications such as PMP, PRINCE2, or ITIL are highly advantageous.
• Solid knowledge of incident management, problem resolution, and production support processes.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Java development and SQL is required.
• Experience deploying and maintaining Java cloud-native applications in cloud environments is a plus.
• Familiarity with the Newgen BPM system is advantageous.
• Experience with container platforms such as Kubernetes or OpenShift is a plus.
• Understanding of key enterprise infrastructure concepts, including Load Balancers, Firewalls, API Gateways, High Availability, and Monitoring/Logging.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by GMP Technologies (S) Pte Ltd and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at GMP Technologies (S) Pte Ltd’s website and [https://www.e2i.com.sg/pdpa/].”

• Work Location - Northeast, Sengkang/Fernvale Chu Kang area
• Working Hours - Mon to Fri: 6.45am - 3.45pm
• Monthly Salary - up to $2800
• School Environment, 6 months contract

Job Scope:

• Maintain cleanliness of science laboratories, classrooms, offices, and common areas.
• Clean and upkeep laboratory equipment and assist with simple lab preparations.
• Provide logistical support for school events, meetings, and daily activities (setup and teardown).
• Ensure security of school premises by locking and unlocking designated areas.
• Assist in basic facilities maintenance, conduct routine checks, and report faults.
• Support contractor coordination and perform other duties as assigned.

Requirements:

• Prior experience in school operations or laboratory support is an advantage.
• Ability to work independently

Interested candidates, kindly email your resume to: zuli.ng@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Avaloq Developer – Defect Resolution. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

1-year renewable contract

ROLES AND RESPONSIBILITIES
We are looking for an experienced Avaloq Certified Professional to join an established Avaloq delivery team with a strong focus on defect analysis, troubleshooting, and remediation in an existing Avaloq implementation.

The role requires a hands on Avaloq developer who can work independently, quickly understand existing customisations, and deliver high quality fixes across the Avaloq core platform while collaborating effectively with functional, testing, and operations teams.

Key Responsibilities

• Analyse, diagnose, and resolve functional and technical defects in an existing Avaloq landscape

• Perform root cause analysis across Avaloq Script, tasks, reports, interfaces, and database objects

• Implement and unit test fixes in line with Avaloq and project development standards

• Support defect resolution across multiple environments (DEV / SIT / UAT / PROD support as required)

• Work with business analysts and testers to clarify defect scope, reproduce issues, and validate fixes

• Ensure fixes are robust, compliant with Avaloq best practices, and do not introduce regressions

• Support release activities including code packaging, deployment support, and post deployment verification

• Contribute to technical documentation related to fixes and known issues

• Proactively identify improvement opportunities in existing code and configurations

REQUIREMENTS

• Avaloq Certified Professional (ACP)

• Strong hands on experience as an Avaloq Developer in implementation or post go live support phases

• Proven ability to work independently with minimal supervision in a defect fixing context

• Solid experience with:

o Avaloq Script

o Task definitions and task execution

o Screen reports, print reports, and datamarts

o Oracle database (SQL, understanding of Avaloq data model)

• Strong debugging and problem solving skills within complex Avaloq customisations

• Experience working in environments with existing, non greenfield codebases

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to keerthana@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Location: Redhill Area (Near MRT)
Salary: Up to $2,800 + Performance Bonus
Working hours: 8.30am to 5.30pm (Monday to Friday)

Responsibilities

• Manage daily sales coordination, order processing, and operational follow-up
• Liaise with customers and maintain strong client relationships
• Handle email correspondence and ensure timely follow-up on customer and internal requests
• Review contracts, agreements, quotations, and tender documents, and summarize key points for management review
• Prepare reports, documentation, and sales-related administrative support
• Coordinate closely with internal teams including admin, drivers, and technicians to ensure smooth operations
• Monitor sales performance and maintain accurate records using Excel and internal tracking systems
• Support the Managing Director directly on administrative and coordination matters
• Assist in identifying new business opportunities and improving workflow efficiency

Requirements

• GCE ‘O’ Level, Diploma, or higher qualification
• 2–3 years of experience in sales coordination, contract administration, customer service, or related support functions
• Experience handling contracts, agreements, quotations, or tender documentation preferred
• Strong proofreading skills and attention to detail
• Proficiency in Microsoft Excel and Microsoft Word
• Organized, able to multitask, and able to work efficiently in a fast-paced environment

Interested applicants, please email your resume to lilian@juhlerprofessionals.com.sg

Tan Li Lian

EA 01C3135

Reg R1100465

Job Details:

• Contract: 1 year  + UP to 1 month completion bonus

• Working Hours: Mondays to Fridays, 9 am to 6 pm

• Working Location: Ang Mo Kio

Job Scope: 

• Order management - closing of orders and invoicing

• To follow up with native Korean speaking customers and business partners to manage quotations, order fulfilment, part returns management and collections follow up

• The focal point for external customers & business partners on quotations, order acceptance, order fulfilment, part returns management & collections follow-up.

• To respond to quotation requests & ensure that pricing, discounts, terms & conditions comply with company policies.

• To communicate & negotiate with external customers & divisions on products delivery dates.

• To implement key processes in Customer Services & be pro-active in initiating & leading projects to improve & streamline order management tasks.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15978

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

[Job Order ID:1601513]

Responsibilities:

• Prepare accurate and timely quotations to support sales activities and tender submissions.
• Follow up on sales orders to ensure smooth processing and high levels of customer satisfaction.
• Generate reports and maintain accurate, up-to-date databases for operational tracking and management review.
• Build and maintain positive relationships with customers to support retention and service excellence.
• Prepare documents, presentations, and spreadsheets using Microsoft Office to support sales and marketing activities.
• Collaborate with internal teams to achieve shared objectives and meet operational deliverables.
• Manage administrative tasks with a high level of organisation and attention to detail.
• Support sales and inventory processes using SAP, SAGE, or other ERP systems, where applicable.

Requirements:

• At least 3 years of relevant experience in sales support, order management, or business operations.
• Experience in the scientific or medical equipment, devices, or consumables industry is an added advantage.
• Strong communication skills with proficiency in spoken and written English for liaising with English-speaking clients and stakeholders.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Meticulous, well-organised, and detail-oriented with strong administrative capabilities.
• Positive, proactive attitude with a willingness to learn and grow.
• Familiarity with SAP or other ERP systems is an added advantage.
• Team-oriented individual with the ability to collaborate effectively across departments.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Marcus koo JunJie

EA Personnel Registration Number: R26160924

EA License No.: 07C5771

• Work Location - Northeast, Sengkang/Fernvale Chu Kang area
• Working Hours - Mon to Fri: 6.45am - 3.45pm
• Monthly Salary - up to $2800
• School Environment, 6 months contract

Job Scope:

• Maintain cleanliness of science laboratories, classrooms, offices, and common areas.
• Clean and upkeep laboratory equipment and assist with simple lab preparations.
• Provide logistical support for school events, meetings, and daily activities (setup and teardown).
• Ensure security of school premises by locking and unlocking designated areas.
• Assist in basic facilities maintenance, conduct routine checks, and report faults.
• Support contractor coordination and perform other duties as assigned.

Requirements:

• Prior experience in school operations or laboratory support is an advantage.
• Ability to work independently

Interested candidates, kindly email your resume to: zuli.ng@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

Job Summary

You will advise individuals and families on insurance protection and wealth planning, delivering tailored solutions for life insurance, health coverage, savings, and investment-linked plans. You will build and sustain long-term client relationships through regular portfolio reviews, identify financial gaps, and recommend effective strategies to grow client wealth and your personal brand.

Responsibilities

• Advise clients on comprehensive insurance and wealth planning solutions to protect assets and support financial growth
• Develop customized plans for life insurance, health coverage, savings, and investment-linked products to meet client needs
• Conduct regular client portfolio reviews to assess evolving financial goals and adjust strategies accordingly
• Identify financial gaps through detailed client assessments and recommend appropriate wealth-building strategies
• Build and expand a personal client portfolio by establishing trust and delivering consistent value
• Cultivate a professional personal brand within the financial services industry to enhance client acquisition and retention
• Demonstrate resilience and adaptability by embracing coaching and continuous learning in a dynamic environment
• Communicate complex financial concepts clearly and persuasively to diverse client profiles

Required competencies and certifications

• Meet minimum MAS regulatory requirements: Age 21 years and above
• Hold minimum educational qualifications: A Levels, Local Polytechnic Diploma, or Degree (any discipline)
• Possess Singaporean or Permanent Resident status as required for licensing

Preferred competencies and qualifications

• Strong interest in finance, wealth building, and personal development
• Self-motivated with a results-driven mindset
• Positive attitude and resilience in a fast-paced, performance-based environment
• Advantage if M5/RES5, M9, M9A & HI cert is valid

Other Information

What you’ll do:

As a Solution Advisor Expert in Treasury within the APAC Office of CFO (oCFO) Black Belt team, you will serve as the trusted domain authority and go-to expert for solution and product-related guidance across the sales organization. You will engage with prospective and existing customers through executive-level interactions, discovery sessions, solution demonstrations, and strategic deal support, helping customers realize and maximize measurable business value from SAP solutions for their organization.

You will leverage deep functional, industry, and product expertise to support the full customer lifecycle—from opportunity identification and qualification through deal closure and successful transition to delivery—while scaling impact through enablement and collaboration across APAC, regional, and global teams.

Key responsibilities include:

• Provide deep, solution-specific expertise to support new sales, expansion, and adoption of SAP Office of CFO solutions for strategic and priority customers
• Deliver impactful, executive-level sales presentations and solution demonstrations (standard and customized) that clearly articulate business value, differentiate SAP, and align with customer priorities and management vision
• Conduct structured discovery sessions to understand customer business challenges, finance transformation objectives, and success criteria, translating them into compelling solution narratives and proof points
• Support strategic, high-value deals by positioning SAP Office of CFO solutions effectively and contributing to win strategies
• Act as a domain expert and trusted advisor for SAP field teams, serving as the go-to person for guidance on oCFO solutions, use cases, and best practices
• Establish thought leadership within account teams and contribute to shaping account strategies, solution themes, and competitive differentiation
• Evaluate account qualification criteria to guide investment decisions and focus efforts on the most impactful opportunities
• Collaborate with regional and global teams to leverage and rapidly adopt global best practices, assets, and sales plays
• Drive internal and external enablement activities to scale local teams and accelerate adoption of Office of CFO sales motions across APAC
• Collaborate with SAP partners and third-party solution providers to drive joint go-to-market initiatives and coordinated customer engagements
• Conduct rigorous dry runs for strategic deals and executive engagements to ensure high-quality customer interactions
• Leverage digital assets throughout the customer engagement lifecycle, including demos, presentations, and reusable content
• Ensure smooth transition of customer engagements to implementation partners and SAP Services teams for successful delivery and value realization
• Continue engaging customers post-sale to reinforce the SAP vision, support adoption, and build momentum toward renewals and expansion
  
  

What you bring:

• 12+ years of experience working with SAP Office of CFO solutions, including 5-6 years in SAP Treasury & Cash Management modules, preferably within a large, multinational software or technology organization
• Proven experience working with large enterprise and upper mid-market customers, including executive-level stakeholders
• Experience working across APAC markets, with an understanding of cultural, regulatory, and business diversity across multiple countries
• Expert-level knowledge of SAP Office of CFO solutions, with deep functional expertise in SAP S/4HANA Finance
• Advanced expertise (L3/L4 level) in SAP Treasury & Cash Management, including:
  Treasury & Risk Management Hedge Accounting Bank Communication Management & Multi-Bank Connectivity In-House Cash & Advanced Payment Management Bank Account Management (BAM)Cash Management & Liquidity Forecasting
  
  
• Broad solution understanding of SAP’s overall software portfolio and how Office of CFO solutions integrate into an end-to-end enterprise architecture
• Hands-on consulting or implementation experience, with the ability to translate delivery experience into credible, value-based sales conversations considered a significant advantage
• Working knowledge of Cloud, Hosted Services, and SaaS/PaaS delivery models in a B2B environment
• Proven ability to create compelling storylines, themes, and value-based narratives tailored to executive audiences
• Ability to quickly understand customer business goals and ensure they remain central to recommended solutions and engagement strategies
• Excellent communication, presentation, and organizational skills, with confidence engaging senior executives
• Ability to operate effectively in a complex, matrixed, and virtual team environment across regions
• High levels of energy, professionalism, and passion in all customer interactions
• Willingness to travel approximately 40–50%
• Master’s degree in Finance or Chartered Accountant (CA) qualification is a plus

Meet your team:

• SAP Account Teams: Partner closely to shape account strategies, support strategic deals, and deliver end-to-end customer value across the customer journey
• Customer Advocates: Collaborate to complement solution expertise and ensure customer success
• Global Digital Content Factory: Leverage and contribute to scalable digital assets for customer engagements
• Implementation Partners & SAP Customer Services and Delivery: Ensure effective handover and successful solution deployment and value realization
• Regional & Global oCFO Communities: Share best practices, align on strategy, and continuously raise the bar for Office of CFO solution excellence

Job Responsibilities

• Set up and follow up with project and HQ all staffs hardware, software issue.
• Set up and daily Maintain project and HQ Server and data security.
• Set up and maintain project CCTV system.
• Apply the internet and set up project internet system
• Purchasing related software or other materials
• Set up bio matrix system
• Due with supplier of others software issues
• Ensure on call support for critical IT services work with relevant resolver group.
• Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.
• Others IT related meter request by management.

Job Requirements

• Diploma in Computer Science/ IT Technology Information or related fields.
• Minimum 3 years relevant experience in IT Support / technical support.
• Good technical skills in windows based client environments with the respected support tools (remote desktop).
• Experience on MS365 Online Application support - include Office, OneDrive, Outlook, SharePoint, Teams and Modern authentication.
• Good team player with good interpersonal and communication skills
• Willing to be based at project site office.
• Working Location: West

Job Responsibilities

1. Set up and follow up with project and HQ all staffs hardware, software issue.

2. Set up and daily Maintain project and HQ Server and data security.

3. Set up and maintain project CCTV system.

4. Apply the internet and set up project internet system

5. Purchasing related software or other materials

6. Set up bio matrix system

7. Due with supplier of others software issues

8. Ensure on call support for critical IT services work with relevant resolver group.

9. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

10. Others IT related meter request by management.

Job Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills.

Role Overview

We are partnering with our client to hire an experienced Support Engineer to ensure the stability, performance, and availability of critical applications across production and non-production environments.

This role focuses on end-to-end application support, incident management, and operational reliability, supporting both legacy systems and a modern cloud transformation landscape.

Employment Type: 1-Year Contract

Key Responsibilities

• Monitor system performance to ensure optimal application operations and stability
• Manage and resolve incidents, problems, and service requests within SLA timelines
• Provide L1, L2, and L3 application support across business-critical systems
• Perform troubleshooting, diagnosis, and resolution of technical issues
• Conduct root cause analysis and contribute to problem management activities
• Carry out system maintenance activities and minor enhancements where required
• Ensure high system availability, reliability, and operational uptime
• Communicate incident status, risks, and progress updates to stakeholders clearly and timely
• Develop, maintain, and improve operational procedures and support documentation
• Ensure adherence to IT governance, security, and audit requirements
• Maintain accurate logs, reports, and operational records

Technology Landscape

You will be supporting systems within a transformation environment:

• Current Environment: Sybase databases, Java-based applications
• Target Environment: Microsoft Azure (GCC), Azure SQL, .NET-based applications

This role provides exposure to both legacy operations and modern cloud-based application support.

Required Skills & Experience

• Proven experience in application support or IT operations engineering
• Strong incident management and troubleshooting capabilities
• Good understanding of ITIL processes (Incident, Problem, Change Management)
• Familiarity with cloud platforms (preferably Microsoft Azure)
• Strong communication and stakeholder management skills
• Ability to work in fast-paced production support environments

Preferred Experience

• Experience supporting enterprise-scale or government systems
• Exposure to 24/7 operational or shift-based support environments
• Experience working with monitoring, logging, or alerting tools
• Experience managing vendors or third-party support teams

All information will be kept strictly confidential. Only shortlisted candidates will be contacted.

TALENT PULSE PTE. LTD.
EA License No: 25S2956