Total 2,705 Full-time support advisor job vacancies in Singapore

WHAT YOU’LL DO ​

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

​

You will:​

• Share your fashion and product knowledge to help customers make informed choices.​

• Collaborate with your team to deliver exceptional service at every step of the customer journey.​

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​

• Support with opening and closing of the store.​

• Represent yourself and the brand positively during all customer interactions.​
  ​

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

This role will be reporting to Store Manager.​

​

WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​

And people who are…​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​

• Thriving in collaborative and dynamic environments.​

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​

• Flexible and action oriented.​

​

WHO WE ARE ​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

​

WHY YOU’LL LOVE WORKING HERE  ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​

• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

​

JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​
 

Take the next step in your career together with us. The journey starts here. ​

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 17 May 2026. Due to data policies, we only accept applications through career page.​

​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. ​

Role Purpose

Rapsodo is seeking a driven, detail-oriented Customer Support Specialist to support our customers across Japan and international markets, based in our Kuala Lumpur office.

You will be the first point of contact for athletes, coaches, and everyday users—owning issues end-to-end and ensuring every customer receives a high-quality, consistent Rapsodo experience across regions.

This is not a transactional support role, and this is not a fully built, highly structured environment. We are scaling our international markets at pace, and this role offers the opportunity to play a hands-on part in building and shaping our systems, processes, and customer experience from the ground up.

We are looking for someone who is highly self-driven, adaptable, and energized by building. You should be comfortable operating in ambiguity, taking initiative, and bringing structure to a fast-evolving environment.

You will need to communicate with clarity and precision across both English and Japanese, troubleshoot effectively, and take full ownership of issues through to resolution.

Key Responsibilities

• Serve as the primary point of contact for customer support across Japan and international markets
• Respond to and manage inbound support cases across email, phone, chat, and ticketing systems
• Provide support in both English and Japanese, ensuring clarity, accuracy, and professionalism in all interactions
• Troubleshoot hardware, software, and connectivity issues across Rapsodo products
• Own customer issues end-to-end, including problem definition, resolution, and high-quality escalation when required
• Prioritize, manage, and close tickets within defined service levels using platforms such as Salesforce and Zendesk
• Collaborate cross-functionally with Engineering, Product, and Sales to resolve issues efficiently
• Route sales-related inquiries to the appropriate team members where relevant
• Identify recurring issues and contribute to reducing support volume through documentation, feedback loops, and process improvements
• Contribute to building and improving support processes, workflows, and internal knowledge bases

Requirements

• Bachelor’s degree required
• 5+ years of experience in customer support or service, preferably in a technology or consumer product environment
• Native or near-native fluency in both English and Japanese (JLPT N2 level or above - spoken and written). Excellent written and verbal communication skills, with sensitivity to cultural and regional differences.
• Strong problem-solving skills, with the ability to troubleshoot hardware, software, and connectivity issues
• Experience with support platforms such as Zendesk and CRM systems (Salesforce preferred)
• Strong organizational skills and the ability to manage multiple priorities effectively
• Ability to remain composed and professional in high-pressure situations
• Comfortable working independently in a fast-paced and evolving environment
• Strong sense of responsibility, attention to detail, and customer focus
• Willingness to learn and develop a deeper understanding of products and systems

Success Metrics

• Clear, accurate, and professional communication across English and Japanese support channels
• Timely and effective resolution of customer issues
• High customer satisfaction through consistency, responsiveness, and attention to detail
• Ability to manage responsibilities independently while maintaining strong collaboration with internal teams
• Ongoing contributions to improving support processes and documentation

If you are someone who thrives in building environments, takes pride in solving problems, and wants to play a role in shaping how customer experience is delivered across international markets, we would love to hear from you.

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to JP Morgan as an UHNW Lending Advisor for China Market where you will provide strategic approach, tailored strategies and a holistic understanding of clients’ borrowing needs in the context of their overall portfolio. Borrowing can play an important role in helping our clients reach your financial goals. That's why we offer an extensive range of credit strategies to provide them with financing whenever they need it—whether for short- or longer-term liquidity, new acquisitions or investment opportunities. We seek a high caliber candidate to join our team.

Job Summary:

As a Senior Lending Advisor for China market, you will serve as an expert on credit who provides flexibility for our most complex clients’ tailored banking and credit solutions.

Job Responsibilities:

1. Develop creative, innovative solutions to new client financings or restructurings within acceptable credit/risk parameters.

2. Drive business development and revenue growth of loan book by:

• Leading the credit marketing effort for the local market teams

• Understanding the capital structure of existing clients and prospects and advising same

• Being attentive to identifying new business opportunities/asking for referrals

• Originate credit leads from existing clients and prospects and participate in new marketing initiatives

1. Balance objectives of client, new business generation and risk management.

2. Underwrite and execute both loan and derivative structures (with credit risk therein).

3. Serve as primary contact on credit portfolio and/or key/complex borrowing relationships.

4. Demonstrate credit/risk management discipline, monitor portfolio risk, change debt structure/risk ratings in response to changes in risk, and proactively work to improve portfolio quality and prevent loss.

5. Work with Bankers on sophisticated credit needs for client penetration and cross selling; Support coordination of sales effort with Investors, Fiduciary Administrators and Wealth Advisors.

Required qualifications, capabilities and skills:

1. Bachelor’s degree or equivalent in any discipline.

2. Minimum 7 years’ experience in wealth management space, along with extensive exposure to credit, loan and deposit and derivative products is required.

3. Experience and proven success with banking concepts including, but not limited to: investment real estate loans, concentrated collateral loans, aircraft lending, commercial real estate and bridge loans.

4. Experience in structuring complex transactions, credit and derivatives transactions.

5. Knowledge of account maintenance procedures, loan closing procedures, credit administration and compliance procedures.

6. Demonstrated understanding of wealth management including, but not limited to: investing, trust and financial planning.

7. Fluent written and spoken Business Mandarin is essential to support Chinese speaking clients from China.

8. High level of analytical skills, including financial analysis.

9. Ability to identify and analyze credit opportunities and the attendant credit risks.

10. Familiarity and expertise with credit documentation.

11. Completion of formal credit training program.

Preferred qualifications, capabilities, and skills:

1. Sales experience including: profiling, overcoming objections, negotiation, team selling approach, closing the sale and asking for referrals.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=e05cdd7f62f55123e94356d16ed1ef19

We’re looking for a Customer Support Agent on a 12 month contract  to join our award winning team conveniently located in Mid Valley City, Kuala Lumpur. 

As a Customer Support Agent at Double Eleven, you’ll  focus exclusively on ticket based support. Provide clear, accurate, and timely responses to customer enquiries, investigate reported issues, and escalate matters where appropriate, in line with established processes and service standards.

Double Eleven is one of the largest independent video games developers and publishers in the UK. Headquartered in Middlesbrough, we employ over 400 people across our UK and Kuala Lumpur studios.

We are incredibly proud to partner with some of the world’s leading developers and publishers, including Rockstar Games, Obsidian Entertainment, Mojang, Bethesda Game Studios and Facepunch. 

As a global games company, we've collaborated to create new worlds in The Outer Worlds 2, helped deliver unforgettable experiences for players of Red Dead Redemption, enabled millions to battle in Rust Console Edition and created new adventures in Fallout 76. 

Double Eleven is more than a place to work, we are deeply values-driven in all that we do and we know that we are at our best when our people feel fulfilled. We offer flexible working hours to allow you to truly enjoy work/life balance and always strive to deliver a workplace experience like no other.  We regularly bring our people together to connect and have fun through our many different events, parties and hobby-based clubs.

Interested? We kindly ask all applicants to submit a portfolio showreel to support their application. We’re afraid applications without an accompanying portfolio will not be considered.

On this occasion, we’re unable to sponsor a visa for this role.

What you’ll be doing

• Respond to and resolve Customer Support support tickets on a daily basis.
• Ensure all customer enquiries are handled professionally, efficiently, and in accordance with internal guidelines.
• Investigate customer reported issues and provide appropriate resolutions or escalations.
• Compile and submit a regular customer support ticket overview report in accordance with reporting requirements.
• Maintain accurate and up to date ticket documentation.
• Meet defined response time and quality benchmarks.
• Participate in onboarding, training, and process improvement activities as required.

What we’re looking for

• Advanced proficiency in English speaking and writing (minimum C1 level).
• Strong written communication and problem solving skills.
• Comfortable working with ticketing systems and learning new tools.
• Able to manage workload effectively and meet daily operational requirements.
• Previous experience in a customer support role.

Qualifications

• All relevant qualifications considered

What to expect

Working life at Double Eleven 

• Start your day any time between 9:00am and 11:00am
• 35 working hours per week with a 1 hour lunch break (with the opportunity to flex down to 30 minutes or up to 2 hours)
• 14 days annual leave + holidays gazetted by the Federal Government of Malaysia (where holidays fall on a weekend, you’ll receive either the Monday or Friday as extra holiday!) 
• 1 day leave for your birthday
• Up to 10 days discretionary annual leave during our end of year break
• 1 day leave if you’re moving house
• Potential for annual performance bonus
• Best-in-class tools and workflow so you can focus on creativity
• 3 additional days annual leave for 5 years service and a further 3 days annual leave for your 10 years service milestone
• State of the art office facilities in an central location with excellent transport routes
• Assorted fruit and bread options, juice, hot drinks and fruit
• Employee referral bonus (up to MYR5,000!)
• Free game codes, game swag and merchandise
• On site parking expensed 

Professional development and wellbeing

• Free gym membership at a local gym in Mid Valley 
• Company private healthcare cover in-patient and out-patient for you, your spouse and children
• Access to mental health and wellbeing support via Plumm (includes 4 free video therapy sessions per month for both the employee and up to 3 family members aged 18+), unlimited text therapy, courses, meditations
• A personalised development plan with dedicated support tailored to your growth and goals
• An accredited Academy providing professional qualifications
• In-studio wellbeing programmes and People team support

Team life 

• Subsidised off-site team activities 
• Many team events to celebrate team and game milestones
• Sponsored team activities
• Opportunity to contribute to our internal Employee Diversity and Equality Network

Ways to reach 
If you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Talent team at jobs@double11.com

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore. 

Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions. 

With a growing presence across Singapore, Malaysia and Vietnam, we're continuing to look for passionate individuals to join our diverse and driven teams.

As we expand across Asia, to create meaningful, small yet powerful changes for businesses around the world together

Job Summary

We are seeking a hands-on and proactive IT Operational Support Intern to join our team. In this role, you will be involved in supporting the end-to-end process of hardware deployment and providing assistance in system testing, on-site troubleshooting, and other key operational tasks that contribute to the smooth delivery of our services.

Responsibilities:

• Prepare, test hardware such as POS systems, kiosks, printers, tablets, and related devices for deployment.
• Assist with on-site deployment and installation at client locations, ensuring proper setup and configuration.
• Perform troubleshooting on hardware and system issues during and post-deployment.
• Coordinate with internal teams to gather necessary resources and information for deployment execution.
• Help manage inventory, maintain documentation, and support operational logistics.
• Provide general support to daily operational workflows that contribute to business continuity.
  

Job Requirements:

• Interest in IT systems, hardware deployment, or technical operations.
• Willingness to handle physical setup tasks and support field deployment needs.
• Good communication skills and a strong sense of responsibility.
• Detail-oriented and eager to learn with a solution-driven mindset.
• Able to work independently and in a team setting.
• Basic proficiency in Microsoft Office; experience in troubleshooting hardware/software is a plus.

• Hands-on experience in deployment, hardware testing, and system support.
• Opportunity to participate in real-world client projects and gain exposure to operational workflows.
• Work alongside experienced professionals and build technical and coordination skills.
• Possibility of full-time opportunities based on performance and business needs.
• Allowance

WHAT YOU’LL DO ​

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

You will:​

• Share your fashion and product knowledge to help customers make informed choices.​

• Collaborate with your team to deliver exceptional service at every step of the customer journey.​

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​

• Support with opening and closing of the store.​

• Represent yourself and the brand positively during all customer interactions.​

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, to Store Managers and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

This role will be reporting to the Department Manager.​

WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​

And people who are…​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​

• Thriving in collaborative and dynamic environments.​

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​

• Flexible and action oriented.​

WHO WE ARE ​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE  ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP.

• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​

Take the next step in your career together with us. The journey starts here. ​

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 02/05/2026. Due to data policies, we only accept applications through career page.​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. ​

ABOUT THE ROLE

We are looking for a dependable and enthusiastic IT Support Officer to join our IT team at our Petaling Jaya branch. This is an entry-level role ideal for a fresh graduate eager to grow in a hands-on environment. You will be the first point of contact for day-to-day IT matters, ensuring our internal teams can work smoothly and efficiently.

.

KEY RESPONSIBILITIES

•     Provide first-line IT support to internal staff, including troubleshooting hardware, software, and connectivity issues in a timely manner.

•     Assist in the setup, configuration, and deployment of computers, printers, and peripheral devices for new and existing employees.

•     Support the installation and basic administration of business applications including Microsoft 365 and assist users with day-to-day operational queries.

•     Assist in managing user accounts and access rights, including provisioning, modification, and deactivation across internal systems.

•     Maintain and update the IT asset and inventory register, ensuring all equipment is accurately tracked and documented.

•     Assist in monitoring and supporting basic network and infrastructure operations, escalating issues to the relevant team when required.

•     Support the maintenance and basic troubleshooting of ancillary systems such as CCTV and door access control systems.

•     Log, track, and follow up on IT support tickets, ensuring issues are resolved or appropriately escalated within agreed timeframes.

.

ADDED ADVANTAGE

✓  Familiarity or exposure to enterprise business systems such as CRM, ERP, or PMIS platforms.

✓  Basic experience with Microsoft 365 administration (user management, SharePoint, Teams).

✓  Prior exposure to physical security systems such as CCTV or door access control management.

✓  Any relevant IT certification (e.g., CompTIA A+, Microsoft Fundamentals) is a bonus, not a requirement.

•     Diploma or Bachelor’s degree in information technology, Computer Science, or a related field.

•     Fresh graduates are encouraged to apply. No prior working experience required.

•     Foundational understanding of computer hardware, operating systems (Windows), and basic networking concepts.

•     Good communication skills with a service-oriented mindset and the ability to work well with non-technical users.

•     Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

•     Must be based in or able to commute to the Petaling Jaya area. Fully on-site role.

Job Description

• Industry/ Organization Type: Freight Forwarder
• Position Title: Account Management Executive (Sales Support)
• Working Location: Central – Marymount
• Working Hours: 5 days / Mon-Fri: 8.45am - 6pm
• Salary Package: Up to SGD 4000 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle sales enquiries, prepare, and present quotations
• Communicate clearly and effectively with both internal teams and external stakeholders
• Develop and implement sales strategies and marketing plans
• Deliver excellent customer service to ensure customer satisfaction and build long-term customer relationships
• Follow up on cold calls and potential leads to drive sales and achieve targets
• Prepare and submit month-end sales reports

APPLY NOW!!!

• Min. O level
• Min. 1 year of related experience in freight forwarding or logistics industry
• Experience in account management / Sales within the freight forwarding or logistics industry is preferred
• Primarily responsible for managing and growing existing customer accounts (farmer role)
• Possess class 3 license is a plus
• Company car will be provided for client visits when required (not on a frequent basis)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81474 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

WHAT YOU’LL DO​​
As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company. ​

 ​

You will:​

• Share your fashion and product knowledge to help customers make informed choices.​

• Collaborate with your team to deliver exceptional service at every step of the customer journey.​

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​

• Support with opening and closing of the store.​

• Represent yourself and the brand positively during all customer interactions.​

​​

WHO YOU’LL WORK WITH​​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

​​

WHO YOU ARE​​

We are looking for people with…​​

• Experience in customer service within fashion, retail, or similar fields.​

 ​

And people who are…​​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​

• Thriving in collaborative and dynamic environments.​

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​

• Flexible and action oriented.​

 ​

WHO WE ARE​​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​​

​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​​

​​

WHY YOU’LL LOVE WORKING HERE ​​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​​

 ​

JOIN US​​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​​

Take the next step in your career together with us. The journey starts here.​​

* Store roles assessment:​

To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group.​

After completing the assessment, you’ll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact recruitment_support@hm.com. Choosing an alternative will not impact on your application.​

For more information on how we process your personal data, please see our Privacy Notice.​

** We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​

After receiving proper training/mentoring, you will be expected to:

• Create and update Audit Protocols: in collaboration with technical team Minimize the protocol edition time by using the most efficient method, ensure they meet client’s requirements and are well set-up for Auditor use.

• Maintain customer's data: maintain customer's audit data or extra system/platform to ensure the completion of the audit result and audit follow up status.

• Give a good service level: Reach the requirements and the deadlines of the different requests received from internal/external QIMA team members.

• Provide user experience feedback to the IT Product team so the tool is continuously getting shaped in the most meaningful/efficient way.

• Recognize sale opportunities and be able to capitalize on upselling/ cross-presentation of items or services at the point of service. 
• Contributes to achieving store goals in sales and service
• Participate on managing deliveries (unpacking, preparing, re-shelving or storing stock)
• Explaining the value and benefit of the Brand Membership to customers
• Engages customers in conversation and establish a connection to understand their needs
• Deliver premium retail experience by offering excellent after sales service/follow up
• Cultivate customer relationships to stimulate word of mouth and grow client database
• Any other ad hoc duties assigned by Store in Charge / Store Manager

Job Requirements:

• 1+ year of retail experience (excited to welcome newcomers to the beauty world too!)
• 5 days' work week, 44 hours based on roster
• Passionate about beauty and retail industry
• Excellent customer service and sales driven
• Good team player with a positive personality

Why explore

• An opportunity to drive improvements
• Exposure to global operations, processes and stakeholders
• Work in a collaborative and fast paced environment
• Based in Singapore, a global commercial hub for Rio Tinto

About the role

We are looking for an Advisor Invoicing to join Commercial Services in Singapore.

The Commercial Services team is responsible for Contract-to-Cash (CTC) activities for the sales of all materials across the Pacific and Atlantic regions. Partnering with business units (BUs) and other centralized functions, Commercial Services ensures appropriate credit risk mitigation tools are in place, commercial invoices and associated shipping, logistics, or other relevant documents are produced and presented to trade banks and customers in a timely and accurate manner to maintain uninterrupted cash flow.

This role is a great opportunity for a professional eager to take on end-to-end oversight of our invoicing process, with strong knowledge of the CTC process for Rio Tinto’s materials and motivated to partner with stakeholders for successful business outcomes.

Reporting to the Manager Delivery, you will:

• Act as the subject matter expert (SME) for the CTC function (particularly invoicing) by maintaining and updating Standard Operating Procedures (SOPs) and process flows and supporting the implementation of knowledge management systems to ensure accurate documentation.
• Oversee billing documents prepared by the Group Services CTC team and step in to assist with preparation when required.
• Act as a key point of contact to ensure clear communication and smooth coordination between Commercial Services, Group Services CTC, and other stakeholders such as Treasury, Credit, and Sales teams.
• Translate new business ideas and initiatives into practical processes for the Group Services CTC team to execute effectively.
• Provide guidance, support, and training to the Group Services CTC team to promote learning and engagement.
• Source and report on operational invoicing matters, including SLA performance.
• Maintain relevant sales databases and ensure accuracy of invoicing data.
• Support business process improvements and automation initiatives to enhance efficiency and stakeholder experience.
• Conduct root cause analysis and implement preventive measures with a continuous improvement mindset.
• Ensure compliance with Rio Tinto policies and relevant CTC SOx and business controls.
• Contribute to and support the Modern Enterprise Resource Planning (MERP) transition and implementation.
• Coordinate MERP User Acceptance Testing (UAT) activities, translating future-state MERP processes into practical steps for the Group Services CTC team to enable smooth transaction readiness.

About you

To be successfully considered for this role, you will have:

• A bachelor’s degree in either Accounting, Finance, or Commerce (or equivalent relevant experience).
• Experience in the resource industry.
• Contract to cash and general shipping knowledge.
• Sound understanding of international trade documentation, letters of credit (UCP600) and incoterms.
• Excellent verbal and written communication skills.
• Ability to collaborate well and partner with stakeholders across various countries and capacities.
• Maintains composure in high-pressure situations and provides clear, structured action plans to guide stakeholders toward resolution.
• Strong analytical and problem-solving skills.
• SAP and Salesforce experience.

It will also be beneficial if you have:

• Proven ability to generate high quality reports and dashboard.
• Strong analytical and problem-solving skills.
• Advanced Excel skills including VBA.
• Knowledge of Power BI or any other data analytics tools/applications.
• Knowledge of Mandarin due to inherent business needs for Chinese market.
• Previous experience in working with Agile, ideally using Scrum framework.

MAGES Institute of Excellence (www.mages.edu.sg) is a leading private education institution in Singapore, dedicated to providing high-quality training and education in the fields of digital media, design, technology, and business. We empower individuals and professionals to enhance their skills, advance their careers, and achieve their aspirations through industry-relevant courses and certifications. We are passionate about fostering a dynamic learning environment and nurturing talent.

Job Summary:

We are seeking a highly motivated and results-driven Course Advisor to join our dynamic team. The Course Advisor will play a crucial role in driving student enrollment and achieving sales targets by promoting our diverse range of courses and programs. This role requires a proactive individual with excellent communication skills, a strong understanding of sales principles, and a passion for education.

Responsibilities:

• Lead Generation and Prospecting: Identify and generate potential leads through various channels, including online platforms, networking events, and referrals.
  Conduct market research to understand student needs and identify target segments.
  Proactively reach out to potential students and build strong relationships.
  
• Sales and Enrollment: Present and promote MAGES Institute’s courses and programs to prospective students, highlighting their benefits and value proposition.
  Conduct sales presentations and provide detailed information about course content, schedules, and fees.
  Guide prospective students through the enrollment process, ensuring a smooth and efficient experience.
  Achieve and exceed monthly and quarterly sales targets.
  
• Relationship Management: Build and maintain strong relationships with prospective and enrolled students.
  Provide excellent customer service and address student inquiries and concerns promptly.
  Follow up with leads and students to ensure satisfaction and maximize enrollment rates.
  Maintain accurate and up-to-date records of sales activities and student interactions.
  
• Market Analysis and Reporting: Stay up-to-date with industry trends and competitor activities.
  Provide regular reports on sales performance, market feedback, and lead generation activities.
  Contribute to the development of sales strategies and marketing initiatives.
  
• Collaboration: Collaborate with other departments, including marketing and academic teams, to ensure a cohesive and effective student experience.
  Participate in team meetings and training sessions to enhance product knowledge and sales skills.
  Represent MAGES Institute at industry events and networking functions.
  

Qualifications and Skills:

• Diploma or Bachelor’s degree in business administration, marketing, or a related field.
• Proven track record in sales, preferably in the education or training industry.
• Excellent communication, presentation, and interpersonal skills.
• Strong negotiation and closing skills.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite
• Strong understanding of digital marketing and social media platforms.
• Strong organizational and time-management skills.
• A passion for education and a commitment to helping students achieve their goals.

Benefits:

• Competitive salary and commission structure.
• Opportunities for career growth and professional development.
• A dynamic and supportive work environment.
• The chance to make a positive impact on students' lives.

Join MAGES Institute of Excellence and be a part of our mission to empower individuals through education!

Company Overview

TVH is a global market leader headquartered in Belgium, specializing in replacement parts and accessories for material handling and industrial vehicles. The Singapore office serves as the ASEAN Regional HQ with branches across six major Southeast Asian countries.

Job Summary

As a Sales Development Advisor at TVH Singapore, you will drive customer portfolio growth by managing onboarding, creating offers, gathering market insights, and proactively developing sales opportunities in collaboration with cross-functional teams.

Responsibilities

• Serve as the primary contact for customers and prospects in Singapore to expand the customer portfolio alongside Branch and Business Development Managers
• Create and actively follow up on offers and orders to collect market data on product pricing, competition, and economic conditions, sharing insights with managers and pricing teams
• Register and resolve customer complaints with timely follow-up in coordination with quality teams and managers
• Collaborate effectively with internal teams and other departments to ensure seamless customer service
• Manage the customer onboarding journey for first-time orders from incoming leads to deliver a professional and impactful experience
• Take full ownership of assigned accounts by following up to understand and address customer needs related to TVH products
• Proactively reach out to and develop customers identified through insights such as “propensity to buy” or “propensity to grow” to convert leads into sales opportunities
• Guide and educate customers on using the e-commerce platform to enable effective and autonomous navigation
• Gather and systematically report information on product pricing, competitor activity, and regional economic trends to Pricing and Team Leaders
• Provide backup support for colleagues as needed

Preferred competencies and qualifications

• Multiple years of relevant experience in a technical-commercial role
• Proficient in spoken and written Chinese and English in order to communicate with Chinese and English speaking stakeholders and customers
• Strong relational sales skills focused on achieving measurable results
• Ability to work independently and collaboratively as a team player
• Skilled in outbound calling to engage and develop customer relationships
• Organized mindset with proactive problem-solving and follow-up abilities
• Persistent and resilient in pursuing sales and administrative tasks