Total 2,946 Others support advisor job vacancies in Singapore

Company Overview

Trevo provides smart kiosk and self check-in solutions for the hospitality industry, helping hotels streamline guest experiences through automation, digitalization, and seamless integrations.

Job Summary

Join Trevo as a Support Engineer to deliver first-level technical support for hotel kiosk and self check-in systems, resolving issues remotely and onsite to enhance guest experience and operational efficiency.

Responsibilities

• Provide first-level technical support for kiosk and self check-in systems deployed at hotels to ensure continuous operation
• Troubleshoot hardware, software, network, and system-related issues to restore functionality promptly
• Perform remote diagnostics and resolve technical problems to minimize downtime
• Attend onsite support and maintenance visits to address complex or hardware-related issues
• Monitor support tickets and follow up with customers to ensure timely resolution and satisfaction
• Escalate complex technical issues to specialized internal teams for advanced troubleshooting
• Assist in kiosk setup, deployment, testing, and configuration to ensure proper system operation
• Coordinate with hotel operations, IT teams, and vendors during troubleshooting to facilitate effective issue resolution
• Maintain accurate documentation of incidents, resolutions, and support activities for knowledge sharing and audit purposes
• Communicate professionally with customers to ensure high satisfaction and clear understanding of support processes

Required competencies and certifications

• Basic understanding of computer hardware, networking, and Windows systems
• Strong troubleshooting and problem-solving skills applied to technical support scenarios
• Effective communication and interpersonal skills to engage with customers and internal teams
• Ability to work independently and collaboratively within a team environment
• Willingness to travel onsite to hotels as required for support and maintenance

Preferred competencies and qualifications

• Experience supporting kiosks or hotel technology solutions
• Basic understanding of hotel systems or Property Management Systems (PMS)
• Familiarity with remote support tools for efficient issue diagnosis and resolution
• Basic knowledge of networking concepts including IP, router, Wi-Fi, and VLAN

Other Information

Working Arrangement

• Hybrid working environment combining remote and onsite hotel support
• May require after-office-hours support during critical situations

Why Join Trevo

• Be part of a fast-growing hospitality technology company
• Exposure to innovative self check-in and automation solutions
• Opportunity to work with well-known hotel brands
• Career growth and learning opportunities in hospitality tech
• Collaborative and dynamic working environment

Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

·        Responsible for the safe and efficient movement of goods/cargo within the warehouse using a forklift. This includes receiving, storing, and dispatching goods/cargo, as well as maintaining warehouse cleanliness and compliance with Safety Management Standards and regulations;

·        Load and unload goods/cargo accurately on or off lorries, vans, trailers or containers, ensuring proper handling and securement;

·        Safely operate forklift to move and stack goods/cargo within the warehouse, placing them in the correct storage bays according to inventory-control instructions;

·        Receive incoming shipments, check for accuracy, and properly store goods/cargo in designated areas within the warehouse;

·        Assist with inventory control, conduct stock checks regularly, and maintain accurate records;

·        Pick, pack and check incoming and outgoing orders for shipping according to customer requirements;

·        Identify damaged goods and report shortages or quality issues;

·        Ensure forklift operators perform daily forklift inspections, identify and report any necessary repairs, and maintain safety through regular maintenance;

·        Responsible for and involved in performing the company’s annual stock take.

·        Performing any additional ad-hoc duties assigned by your Superior or Management.

5.5 days workweek

Sales Admin

• Prepare quotations, stock status and follow ups
• Assist in documentations and filing
• Coordinate with Operations Division on order status
• Update customers on order fulfilment and delivery
• Verify customers’ billing names
• Verify Payments Received

Sales Support

• Provide customer service
• Make arrangement for showroom visits and product training
• Perform showroom duties and assist in slab markings
• Prepare and replenish collateral like samples and catalogues
• Handle ad hoc duties assigned

Job Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills.

Job Responsibilities

1. Set up and follow up with project and HQ all staffs hardware, software issue.

2. Set up and daily Maintain project and HQ Server and data security.

3. Set up and maintain project CCTV system.

4. Apply the internet and set up project internet system

5. Purchasing related software or other materials

6. Set up bio matrix system

7. Due with supplier of others software issues

8. Ensure on call support for critical IT services work with relevant resolver group.

9. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

10. Others IT related meter request by management.

Job Requirement

• Min Dip in Computer Studies/Information Technology or equivalent with min 1 year experience
• Good working experience or knowledge of PC, Notebook, Server and Networking

Job Responsibilities:

• Provide IT support and technical assistance to all end-usere and Server support (diagnosing and resolving of hardware and software problems)
• Knowledge in SQL. VB
• Able to work independently with minimal supervisor
• Other administriative duties when required

This position work a 5-day work week.

Provide investment advice and guidance to clients:

- Offer personalized investment advice and recommendations

- Help clients understand investment options and strategies

- Provide guidance on portfolio management and asset allocation

Manage client portfolios and develop investment strategies:

- Create and manage client investment portfolios

- Develop investment strategies aligned with client goals and risk profile

- Monitor and adjust portfolios as needed

Conduct market research and due diligence on investments:

- Research investment products, markets, and trends

- Assess investment opportunities and risks

- Conduct due diligence on potential investments

Ensure client investments meet their goals and risk profile:

- Ensure investments align with client objectives and risk tolerance

- Monitor portfolio performance and adjust as needed

- Communicate regularly with clients on portfolio performance and strategy

Customer Logistics Management, Dedicated Customer Support; CLM Customer Global Strategy Implementation; CLM Customer Regional Strategy Development & Implementation; Support Customer Profile Analysis; Support Solution Design; Support Supply Chain Strategy; SOP Development; Project Management (Customer Onboarding); Quality Agreement for Implementation; Regular Business Reviews; Structural Issue Resolution (Corrective Actions & Preventative Actions); Escalation Management; Driving Customer Quality; SOP Ownership (Including Change Requests); Customer Improvement of Service Quality; Management of Cost to Serve; Knowledge Management; Reduce Cost of Poor Quality; Engagement with senior leadership (e.g. supply chain/logistics directors including C-suite positions) in customer regional headquarters.

Job Description

Roles & Responsibilities

• Customer Logistics Management,

• Dedicated Customer Support;

• CLM Customer Global Strategy Implementation;

• CLM Customer Regional Strategy Development & Implementation;

• Support Customer Profile Analysis; Support Solution Design;

• Support Supply Chain Strategy;

• SOP Development;

• Project Management (Customer Onboarding);

• Quality Agreement for Implementation;

• Regular Business Reviews; Structural Issue Resolution (Corrective Actions & Preventative Actions);

• Escalation Management;

• Driving Customer Quality;

• SOP Ownership (Including Change Requests);

• Customer Improvement of Service Quality;

• Management of Cost to Serve;

• Knowledge Management;

• Reduce Cost of Poor Quality;

• Engagement with senior leadership (e.g. supply chain/logistics Directors) in customer regional headquarters

Requirements

• Education: Bachelor’s degree or equivalent

• Experience: Six (6) years of relevant work experience at regional level, preferably in logistics field supporting large customers

Have you ever felt…

• Capable of much more than your current job allows?
  
  

• Stuck in a routine that repeats itself day after day?
  
  

• Overlooked, underpaid, or taken for granted despite your effort?
  
  

• Tired of working hard just to make someone else richer?
  
  

If that sounds like you, this could be the turning point you’ve been waiting for.

We are looking for ambitious, driven individuals who are ready to break free from the ordinary and build an extraordinary career as a Wealth Strategy Advisor.

Advise clients on wealth management and growth strategies:

- Provide expert advice on investment opportunities and risk management

- Help clients achieve their financial goals, such as retirement planning or wealth transfer

- Offer guidance on tax-efficient investment strategies

Manage portfolios and conduct regular reviews:

- Oversee client investment portfolios and make adjustments as needed

- Monitor market trends and rebalance portfolios to optimize performance

- Ensure portfolios align with client risk tolerance and investment objectives

Develop financial plans aligned with client goals:

- Work with clients to understand their financial objectives and create personalized plans

- Identify areas for improvement and provide recommendations

- Help clients prioritize their financial goals and create a roadmap to achieve them

Build and maintain strong client relationships:

- Foster trust and rapport with clients through regular communication and excellent service

- Understand client needs and provide tailored solutions

- Stay up-to-date on client changes and adjust advice accordingly

Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Summary

You will advise individuals and families on insurance protection and wealth planning, delivering tailored solutions for life insurance, health coverage, savings, and investment-linked plans. You will build and sustain long-term client relationships through regular portfolio reviews, identify financial gaps, and recommend effective strategies to grow client wealth and your personal brand.

Responsibilities

• Advise clients on comprehensive insurance and wealth planning solutions to protect assets and support financial growth
• Develop customized plans for life insurance, health coverage, savings, and investment-linked products to meet client needs
• Conduct regular client portfolio reviews to assess evolving financial goals and adjust strategies accordingly
• Identify financial gaps through detailed client assessments and recommend appropriate wealth-building strategies
• Build and expand a personal client portfolio by establishing trust and delivering consistent value
• Cultivate a professional personal brand within the financial services industry to enhance client acquisition and retention
• Demonstrate resilience and adaptability by embracing coaching and continuous learning in a dynamic environment
• Communicate complex financial concepts clearly and persuasively to diverse client profiles

Required competencies and certifications

• Meet minimum MAS regulatory requirements: Age 21 years and above
• Hold minimum educational qualifications: A Levels, Local Polytechnic Diploma, or Degree (any discipline)
• Possess Singaporean or Permanent Resident status as required for licensing

Preferred competencies and qualifications

• Strong interest in finance, wealth building, and personal development
• Self-motivated with a results-driven mindset
• Positive attitude and resilience in a fast-paced, performance-based environment
• Advantage if M5/RES5, M9, M9A & HI cert is valid

Other Information

Responsibilities

• Boosting sales revenue and profitability by achieving sales targets
• Handle customer’s queries, feedbacks/complaints professionally
• Conduct professional scalp analysis; demonstrate features/ benefits of treatments, services and products
• Recommend packages according to individual needs and conditions
• Constantly educate customers on the necessity and benefits of company’s treatments, services and products
• Build rapport with customer and providing good customer service and needs in relation to hair & scalp enquiries
• Perform basic hands-on treatments when necessary
• Updating of customer’s progress in the treatment card and computer system
• Telemarketing and attending to phone calls
• Conduct regular stock-take, responsible for healthy stock level in store and stock ordering
• Provide administrative support and complete daily sales report for the outlet manager
• Assist in display of merchandise, ensuring branding alignment and standards are maintained
• Assist in other areas where necessary to ensure the smooth operation of the store
• Other ad-hoc tasks as assigned by the Supervisor

Requirements

• Certificate in any discipline
• Experience and competent in sales with minimum 3 years of relevant experience preferably in beauty industry
• Excellent communication skills (Bilingual) to liase with English and Chinese speaking customers
• Sensitive to customers’ needs and attention to details
• Strong sense of responsibility and urgency
• Be self-motivated; high stress tolerance
• Good team player, service oriented and proactive
• Willing to work retail hours, on weekends and public holidays

Job Description

• Install, configure and troubleshoot hardware and software systems, including operating systems, applications and network components
• Resolve Level 1 and 2 computer or application issues to local and remote users
• Escalation of Level 3 Application Issues to third-party vendors
• Provide guidance and recommendations to colleagues on best practices for using systems and technologies within the company
• Conduct regular system backups minimize data loss in the event of a system failure
• Maintain IT related Fixed Assets to support onboarding / offboarding process
• Maintain and ensure compliance with all IT / ISO related policies and procedures
• Collaborate with vendors, project leads and users to resolve issues and ensure consistent, viable solutions
• Update the core WordPress, manage plugin license and maintain pages and content
• Report generation and data analysis. Proficient in MS Office

Job Requirements:

• Diploma in Computer Science, Information Technology, or a related field
• At least 1 year of experience as an IT Systems Administrator or similar role
• Familiarity with Windows systems and environments
• Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision
• Knowledge of SQL & Excel Is a MUST requirement
• Familiarity with WordPress would be advantageous
• Strong organizational and time-management skills
• Self-motivated and proactive

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.