What you will do:

As Customer Excellence & Quality manager, you will be assigned directly to one or more major customers/ dealers to ensure their requirements are fully understood and translated to JCI’s design and operations processes.

This role will drive communication and action working directly with customer focal points for quality, account executives, PBU Quality leaders and other functional experts and leaders such as R&D, Manufacturing, Procurement, Sales and Service.

This role includes establishing critical customer quality metrics for assigned key accounts while coordinating with the Customer Excellence & Quality Leader, orchestrating escalation resolution, and advocating for customers to ensure JCI is the best supplier. This person will be responsible to the assigned customers/account teams to drive improvement in key customer metrics by identifying issues/opportunities, initiating resolution/improvement plans and driving/tracking actions by engaging appropriate functional management and business units to ensure full support.

The scope of this role can be global/regional and will likely involve multiple PBUs.

How you will do it:

• Work with the Customer Excellence & GlobalQuality Senior Director and other Customer Excellence & Quality Managers tobuild and manage the processes to drive improved customer experience.  This includes the adherence to global processes, tools and communications mechanisms to ensure timely and accurate visibility of opportunities and issues driving to quick action and results.
• Track and proactively share key customer insights and feedback to ensure product design and process improvements for a better customer experience. Collaborate with colleagues across the organization to create feedback cycles, and to inform and enact these improvements
• Oversee the communication to the customer and resolve escalations when non-conformances are found at the customer in a timely and cost-efficient manner
• Develop and implement customer quality scorecard / KPIs to drive performance baselining and improvement on an ongoing basis
• Actively engage with your leadership and thebroader organization to support a customer-focused culture
• Account executive relationship management –Responsible for weekly updates to key partners across the business.  Must create and communicate progress in a way that builds confidence and demonstrates continued progress towards a world-class Quality organization
• Manage key partner relationships to ensure alignment across the enterprise via appropriate planning, execution, visibility, tracking, and governance
• Responsible for sharing Customer Quality and PMO best practices. Drive the use of best practices and apply lessons learned
• Engage globally with the ability to understand and work effectively in a culturally diverse organization

What we look for:

• Early career to experienced professionals with at least 8 years of experience in customer quality, operations, supplier management, business optimization and/ or project management
• Experience overseeing a large quality organization including recruiting employees, assigning and directing work, evaluating performance, overseeing the development and maintenance of staff, building trust and rapport and motivating the team.
• Excellent people skills with ability to develop and maintain professional relationships across a matrix, multi-cultural organization to collaborate for results
• Ability to influence across a matrix organization through partnering and collaboration fostering strong relationships
• Regular executive interactions at Director/ VP level.  Must be able to build relationships at all levels.
• Candidate must be innovative, creative, broad-thinker, well-organized in managing numerous competing priorities, and can deal with adverse situations
• Candidate must exhibit a high level of self-motivation, sense of urgency, and assertiveness with the ability to make important decisions with minimal supervision.
• Bachelor’s degree in engineering, supplychain, business or related discipline, MBA is desirable
• Lean Manufacturing and/or Six Sigma trainingis desirable
• Strong oral & written in English
• Strong capability with standard MS Office tools
• Ability to travel

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefitspackage
• On the job/cross trainingopportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

· Master's or Bachelor’s degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies) faculties.

·        Minimum 3-5 years of experience as a test engineer, preferably in banking or financial services environment

·        Good hands-on experience in the following technologies:

o   Test automation: Selenium, Java

o   Programming/Scripting: Python, Java

o   Version control systems: Git

o   CI/CD tools: Jenkins or similar

o   Database: SQL scripting (SQL Server or Oracle preferred)

o   API Testing: REST API experience

Responsibilities:

• Conduct internal audits and support internal audit CAPAs follow-up (discussion of response) and management of open audit CAPAs
• Serve as Compliance Partner for inspection readiness for assigned department
• Support external inspections (logistics and backroom support)
• Conduct training for data integrity and review documents related to Data Integrity (Audit trail review, Data Integrity Risk Assessment etc.)
• Support for other areas (Quality risk management, Quality Plan, QMR tasks and regulatory submission) in terms of management of open tasks, revision/routing of documents

About You:

• Experience in internal audit and external inspection
• At least 6 years of experience in GMP manufacturing operations (API/Bio manufacturing)
• Strong knowledge in Engineering operations, OT and IT systems (DeltaV, MES system, SAP, LIMS etc) and system interface
• Strong knowledge in Data integrity and Data governance principles          
• Quality and Compliance mindset
• High adaptability and ability to lead and work with cross functional team
• Strong communication and writing skills
• Team player

Date range: Start mid Jul 2026. 

Duration: 6 months. Option to extend depending on performance and business needs.

Location: Tuas, Singapore

Contract Period: July – December 2026

Salary: Up to SGD $7000 - 9,500 / month (Base) + SGD 250 Monthly Transport Allowance 

About the Role

Leading Global Pharmaceutical Multinational (MNC) is seeking a high-caliber Senior Quality Validation Specialist to spearhead the qualification and validation of automated systems for a world-class pharmaceutical manufacturing plant in Tuas. This critical, fast-paced 6-month contract requires a seasoned professional capable of providing technical leadership, ensuring flawless compliance, and driving the end-to-end validation lifecycle for both laboratory and manufacturing automated operations.

Key Responsibilities

• Validation Leadership: Lead and oversee the preparation, review, and execution of validation lifecycle documentation (URS, DQ, IQ, OQ, PQ) for complex automated and computerized systems.
• Automated & Lab Systems Validation: Provide deep, hands-on expertise in the qualification of automated systems supporting manufacturing (e.g., PLC/SCADA, MES) and/or advanced laboratory operations (e.g., LIMS, Empower, instrument software integrations).
• Quality Assurance & Compliance: Ensure all validation activities strictly comply with global Good Manufacturing Practices (GMP), GAMP 5 methodologies, and stringent Data Integrity standards (21 CFR Part 11 / ALCOA+ principles).
• Stakeholder & Risk Management: Partner closely with Automation, IT, Quality Control, and QA teams to manage project timelines. Drive risk assessments (FMEA) and proactively mitigate validation delays.
• Discrepancy & Deviation Management: Provide senior-level oversight for validation deviations. Lead thorough root-cause investigations and implement robust Corrective and Preventive Actions (CAPA).

skills and experiences required 

• Industry Experience: Minimum of 5 years of robust experience in a highly regulated pharmaceutical or biopharmaceutical manufacturing environment.
• Core Technical Expertise: At least 3 years of dedicated track record in successfully delivering validated laboratory systems qualifications.
• Automation Savvy: Strong hands-on experience and structural understanding of automated systems and computerized system validation (CSV) frameworks supporting lab or plant operations.
• Soft Skills: Proven ability to work independently, influence cross-functional teams, and deliver results under tight project schedules.

Please click on the 'apply' button to apply online. For more information, please reach out to Wai Ling Tai. (EA: 94C3609 /  R1110392  )

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Title: Quality Assurance Technician
Location: Pioneer
Working Hours: Mon to Fri 8.30am -5.30pm
Basic Salary: $2000 to $3000

Key Responsibilities
• Provide stone-like product sample boards to Sales as required
• Develop colour matching formulas through testing and paint manufacturing processes
• Prepare colour-matching formulas for stone-like products and wet samples for the Production team
• Maintain and control all stone-like product formulations and update records in collaboration with the Technical team
• Set up standard formula for new stone like products
• Color-match flat paint for sample board and wet sample orders
• Report nonconformities or deviations to supervisors
Other Tasks
• Support the Display Controller during her absence
• Carry out system maintenance and updates for the colour matching machine
• Act as safety supervisor for Warehouse and Display areas during toolbox meetings and related activities
• Maintain cleanliness and organization of the Display Lab and office area
• Adhere to company quality procedures, work instructions, and safety requirements
• Ensure compliance with applicable ISO standards and internal quality systems

Requirements
• Minimum GCE N / O Level or equivalent
• Ability to follow procedures and maintain accurate documentation
• Strong attention to detail
• Good communication and teamwork skills

Salt is looking to hire QA Analyst for a big technology client in Singapore for 12 months & renewable contract role. The QA analyst will develop and execute software test plans in order to identify software problems and their causes.

Description:

• Design test plans, scenarios, scripts or procedures.
• Test system modifications to prepare for implementation.
• Develop testing programs that addresses areas such as database impacts, software scenarios, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze and document problems with program function, output, online screen or content.
• Monitor bug resolution efforts and track successes.
• Create or maintain databases of known test defects.
• Plan test schedules or strategies in accordance with project scope or delivery dates.

Qualification:

• 5-7 experience as a QA Analyst working in automation
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Basic ability to work independently and manage one’s time.
• Basic knowledge of QA automation
• Basic knowledge of the practical application of engineering science and technology.
• Basic knowledge of computer development software such as JavaScript, SQL, etc.

CEI No: R1659595 / EA No: 07C3147

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Summary

The Supplier Quality Engineer (SQE) is responsible for managing supplier quality performance to ensure materials and services supplied meet the Company's quality, reliability, and regulatory requirements. This role will work closely with suppliers and internal cross-functional teams to drive supplier quality improvements, resolve quality issues, support supplier qualification activities, and ensure compliance with applicable quality standards within a semiconductor manufacturing environment.

Key Responsibilities

Supplier Quality Management

• Conduct supplier quality audits, assessments, and evaluations to ensure compliance with Company requirements and industry standards.
• Monitor and manage supplier quality performance through established KPIs, scorecards, and performance reviews.
• Review, assess, and approve new suppliers in collaboration with Procurement, Engineering, and Quality teams.
• Drive supplier quality improvement initiatives to reduce defects, improve process capability, and enhance overall supplier performance.

Quality Issue Resolution

• Handle incoming material quality issues and coordinate containment actions with suppliers and internal stakeholders.
• Lead investigations of supplier-related quality issues and drive timely resolution.
• Perform root cause analysis using structured problem-solving methodologies such as 8D, 5 Why, and Fishbone Analysis.
• Develop, implement, and monitor Corrective and Preventive Actions (CAPA) to prevent recurrence of quality issues.
• Verify the effectiveness of corrective actions and ensure timely closure of supplier quality concerns.

Compliance & Quality Systems

• Ensure suppliers comply with ISO 9001, IATF 16949 (where applicable), customer requirements, and relevant industry standards.
• Review and maintain supplier quality documentation, audit reports, corrective action records, and qualification records.
• Support supplier qualification, requalification, and ongoing supplier performance management activities.
• Participate in internal, supplier, and customer audits as required.

Cross-Functional Collaboration

• Collaborate closely with Procurement, Manufacturing, Engineering, Operations, and Quality teams to address supplier-related quality concerns.
• Support new product introduction (NPI) and supplier qualification activities to ensure supplier readiness and product quality requirements are met.
• Provide supplier quality performance updates and recommendations to management.

Requirements

• Bachelor's Degree in Engineering, Mechanical Engineering, Manufacturing Engineering, Quality Engineering, or a related discipline.
• Minimum 3 years of relevant experience in Supplier Quality Engineering, Quality Assurance, or Quality Management within the manufacturing or semiconductor industry.
• Experience managing supplier quality performance and supplier development activities.
• Experience in the semiconductor, electronics, precision engineering, or advanced manufacturing industry.

• Strong knowledge of quality management systems and standards, including ISO 9001 and IATF 16949.
• Hands-on experience with quality tools and methodologies such as FMEA, SPC, MSA, CAPA, 8D, and Root Cause Analysis.
• Experience conducting supplier quality audits and assessments.
• Ability to interpret engineering drawings, specifications, and quality requirements.
• Strong analytical and problem-solving skills with a continuous improvement mindset.

• Excellent communication, interpersonal, and stakeholder management skills.
• Ability to work independently and collaboratively in a fast-paced manufacturing environment.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Willing to work at Changi North Crescent, Singapore (East Region).

Location: Woodlands Spectrum (Nearest Admiralty MRT)

Working Hours: 9 AM - 6 PM

Monday - Friday

About the Role

We are seeking a proactive and customer-focused Senior Customer Quality Assurance Engineer to manage customer quality issues, drive continuous improvement initiatives, and ensure customer satisfaction through effective problem-solving and quality management.

Why Join Us?

• Join a globally recognized manufacturing organization.
• Exposure to regional and international customers.
• Opportunity to lead impactful quality improvement projects.
• Collaborative and growth-oriented work environment.
• Competitve Benefits & Bonuses

Key Responsibilities

• Manage customer complaints and quality-related feedback, ensuring timely investigation and resolution.
• Lead root cause analysis and structured problem-solving activities using 8D methodology.
• Drive corrective and preventive actions and verify their effectiveness.
• Act as the primary quality contact for customers and support customer audits.
• Monitor product quality performance and recommend improvement initiatives.
• Coordinate customer specification and drawing changes with internal stakeholders.
• Collaborate with Production, Engineering, and Quality teams to resolve quality issues.
• Support and maintain Quality Management Systems including ISO 9001 and IATF 16949.
• Conduct internal audits and support compliance with ISO 14001 and ISO 45001 requirements.

Requirements

• Bachelor's Degree in Engineering or related discipline.
• Minimum 3 years of experience in Customer Quality, Quality Assurance, or Quality Engineering within a manufacturing environment.
• Experience handling customer complaints and driving quality improvements independently.
• Strong knowledge of: 8D Problem Solving
• Root Cause Analysis
• FMEA
• SPCControl
• Familiarity with ISO 9001 and IATF 16949 Quality Management Systems.
• Experience supporting China-based customers will be an advantage**
• Strong communication, stakeholder management, and problem-solving skills.

Interested candidates please WhatsApp me at +65 6509 0823 or send in your resume to willie.goh@swiftsearchglobal.com

https://wa.me/6565090823

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

About our group:

The Equipment Manufacturing team at Seagate is responsible for the build, assembly, testing, and delivery of advanced manufacturing equipment that supports Seagate’s HDD production and technology development.

We work closely with Engineering, Supply Chain, and Operations teams to ensure equipment is delivered on time, to specification, and at the highest quality standards, enabling successful factory ramp and product innovation.

About the role – you will:          

• Lead quality planning and assurance for new product introductions, process transfers, and manufacturing operations.
• Drive implementation and continuousimprovement of AIAG core tools (APQP, PPAP, FMEA, SPC, MSA, Control Plans).
• Partner with cross‑functional teams to resolve quality issues through root cause analysis and CAPA.
• Establish and monitor key quality metric sand trends to support data‑driven decision making.
• Ensure robust inspection and validation processes through review of drawings, specifications, and GD&T.
• Support qualification and validation activities including first article inspection and process capability studies.
• Lead internal and external audits to ensure compliance with quality systems and standards.
• Drive continuous improvement, including non‑conformance resolution, supplier quality, and manufacturing quality awareness.

About you: 

• Innovative, inclusive, and integrity-driven.
• Able to work effectively in a fast-paced and dynamic environment with multiple priorities.
• Strong team player with a collaborative and resourceful approach to problem-solving.
• Detail-oriented, results-driven, and capable of working independently when required.
• Effective communicator with strong stakeholder management skills.

Your experience includes:

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related discipline.
• 5–8 years of quality assurance experience in a manufacturing environment.
• Strong working knowledge of AIAG Core Tools (APQP, PPAP, FMEA, SPC,MSA) and quality systems.
• Experience in root cause analysis, CAPA, audits, and customer or supplier quality management.
• Ability to interpret engineering drawings, GD&T, and perform data analysis using tools such as Excel or similar systems.

• Monitor and ensure manufacturing processes comply with quality standards and customer specifications.
• Perform process inspections, product verification, and quality control activities.
• Analyze quality issues, conduct root cause investigations, and implement corrective actions.
• Collaborate with engineering, production, and suppliers to improve product quality and operational efficiency.

Requirements:

• Diploma and above
• At least 2 years of experience in manufacturing, OEM, precision engineering,
• Knowledge of ISO 9001, quality assurance systems, and manufacturing quality processes.
   

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Are you ready to take your skills to the next level and make a real impact?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.

The role is based in Chin Bee, Singapore (onsite role). Be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

• Lead quality investigations and root‑cause analyses for non‑conformances and customer complaints.
• Develop, implement, and verify effective corrective and preventive actions (CAPAs).
• Analyze production and quality data to identify trends, risks, and opportunities for improvement.
• Collaborate with Production, Process Engineering, Quality Control, and R&D to troubleshoot issues and enhance process capability.
• Drive continuous improvement initiatives and support process optimization activities.
• Provide technical expertise and conduct training on process methodologies, quality standards, and equipment handling.
• Plan, develop, and execute qualification and validation activities for new processes, equipment, and systems.
• Ensure ongoing compliance with quality management systems and regulatory requirements.
• Participate in and support internal and external audits, including ISO 9001, HACCP, and FSSC 22000.

What Makes You the Right Fit

• Bachelor’s Degree in Engineering (Chemical, Mechanical, Industrial), Chemistry, Microbiology, Pharmacy, Food Technology, Biology, Biotechnology, or Business.
• Knowledge of industry regulations, risk assessment methodologies (CAPA, HACCP), certification standards, and GMP requirements.
• Familiarity with the Flavor, Food, Fragrance, or Cosmetic industry is advantageous.
• Understanding of internal quality policies; ISO Internal Auditor or HACCP certification is preferred.
• Demonstrated leadership capabilities, independence in managing tasks, and a proactive mindset in decision-making and continuous improvement.
• Strong awareness of safety principles in chemical manufacturing, including chemical hazard classifications, proper handling and storage of chemicals, and safe work practices.

How Would You Stand Out?

• Proactive and collaborative approach to addressing customer needs and working across departments.
• Good communication and prioritization skills.
• Proven track record in Project management and continuous improvement

Why Choose Us?

• Multinational working environment
• Learning and development programs
• Career progression

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

• Monitor and ensure manufacturing processes comply with quality standards and customer specifications.
• Perform process inspections, product verification, and quality control activities.
• Analyze quality issues, conduct root cause investigations, and implement corrective actions.
• Collaborate with engineering, production, and suppliers to improve product quality and operational efficiency.

Requirements:

• Diploma and above
• At least 2 years of experience in manufacturing, OEM, precision engineering,
• Knowledge of ISO 9001, quality assurance systems, and manufacturing quality processes.
   

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740