Total 69 Director/C-Level operations advisor job vacancies in Singapore

Job Summary
We are seeking a strategic and results-driven Business Operations Director to lead our operational teams and optimise company performance. The ideal candidate will streamline workflows, improve efficiency and ensure all departments operate in alignment with our long-term business goals.

Key Responsibilities

• Operational Leadership: Oversee day-to-day operations and manage department performance to meet productivity and quality goals.
• Strategic Planning: Collaborate with leadership to develop long-term business strategies, goals, and profitability plans.
• Process Improvement: Identify, develop, and implement operational policies and procedures to enhance efficiency.
• Financial Management: Develop and manage operational budgets, ensuring cost-effective practices.
• KPI Monitoring: Analyse operational metrics and KPIs, providing regular reports to senior management.
• Team Development: Lead and mentor operations staff, fostering a culture of high performance and continuous improvement.
• Cross-functional Collaboration: Liaise between to ensure cohesive operations. 

Required Skills & Qualifications

• Experience: Proven management experience in an operations role or similar leadership role.
• Education: Bachelor’s degree in Business Administration, Operations Management, or related field.
• Leadership: Strong leadership and team management skills.
• Analytical Skills: Ability to analyse data and make data-driven decisions.
• Communication: Excellent interpersonal and communication skills for stakeholder management.
• Technical Knowledge: Proficiency with operational software and industry regulations. 

Preferred Qualifications

• Master’s degree in Business Administration (MBA).

Desirable

• Experience in a growing SME

Job Responsibilities

We’re looking for a proactive and hands-on Technology Operations and Service Management lead who thrives in fast-paced environments and is passionate about building resilient systems from the ground up. In this role, you’ll be the guardian of production stability, bridging engineering, support, and business to ensure our tech stack is reliable, scalable, and ready to grow with us.

You’ll wear multiple hats—part SRE, part incident commander, part operations strategist—helping us build with operational excellence and run with confidence while embedding AI across different domains.
 

Production Support & Monitoring

• Monitor and support production applications to ensure optimal performance and availability.
• Lead incident response efforts, including communication and coordination across teams.
• Conduct problem management and root cause analysis to prevent recurring issues.
• Coordinate with development teams to address and resolve bugs efficiently.
• Monitor vendor performance and ensure compliance with service level agreements (SLAs).

Site Reliability Engineering (SRE)

• Maintain system reliability, availability, and uptime through proactive measures.
• Implement automated healing, monitoring, and alerting solutions.
• Perform capacity planning and system performance tuning to support scalability.
• Conduct regular service operational reviews and audits to ensure adherence to standards.
• Maintain and regularly test Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies.

Data Operations

• Monitor data pipelines to ensure data integrity and timely delivery.
• Manage data-related incidents and maintain lineage tracking for transparency and traceability.

Technology Operations and Service Management

• Provide input on operational requirements during design
• Participate in non-functional testing (e.g., performance, failover)
• Define SLOs, SLIs, and error budgets (SRE)
• Collaborate on automation and observability tooling
• Work with Data Engineering to define data pipelines and quality checks
• Define service requirements and SLAs during vendor onboarding
• Contribute to BCP/DR planning
• Provide feedback on incident trends to improve design
• Integrate AI into service desk operations for intelligent ticket routing, resolution suggestions, and trend analysis.
• Use AI to analyze incident trends and recommend design improvements or automation opportunities.

On-Premises Network Devices and Operations

• Monitor and manage on-premises network infrastructure including routers, switches, firewalls, and load balancers.
• Ensure network performance, availability, and security through proactive maintenance and configuration management.
• Conduct regular network health checks, firmware updates, and hardware lifecycle planning.
• Respond to and resolve network-related incidents, including root cause analysis and documentation.
• Implement and maintain network segmentation, access controls, and compliance with internal security policies.

Job Requirements

• Education: Bachelor’s degree in Computer Science, IT, or a related field.
• Experience: 5+ years in IT operations, service management, or related roles, ideally in high-growth or startup environments.
• Ops Leadership: Proven ability to lead cross-functional teams across Production Support, SRE, DevOps, and Service Management.
• Frameworks & Best Practices: Experience with ITIL framework and service management best practices.
• Incident & Problem Management: Strong track record in leading incident response and driving root cause analysis.
• Performance & Reliability: Experience in capacity planning, performance tuning, and building reliable systems.
• BCP & DR: Hands-on experience with Business Continuity and Disaster Recovery planning and execution.
• Entrepreneurship Mindset: You’re resourceful, collaborative, and thrive in environments where you can make a big impact quickly.

Warehouse & Operations Director (onsite at warehouse)

15 years of experience in Food Service, culinary industry, FMCG, Coldroom or Food Manufacturing Industry

Role Overview

We are seeking a dynamic and hands-on Operations Director to lead and drive operational excellence across our Singapore operations. This role requires a strong leader who takes ownership, builds high-performing teams, and ensures seamless operational execution.

The successful candidate will be deeply involved in daily operations, guiding teams, resolving operational challenges on the ground, and setting clear standards for performance, accountability, and workplace safety.

Key Responsibilities

Operational Leadership

• Lead and actively oversee day-to-day operations to ensure timely, efficient, and high-quality delivery of goods and services

• Take full ownership and accountability for operational outcomes, service levels, and team performance

• Manage and optimise end-to-end supply chain and logistics operations

• Identify operational gaps and implement improvements to enhance productivity and efficiency

Performance & Process Optimisation

• Analyse operational data and KPIs to drive continuous improvement and informed decision-making

• Develop, manage, and monitor operational budgets, balancing cost efficiency with service quality

• Implement process improvements to enhance operational effectiveness and scalability

Team Leadership & Development

• Build, mentor, and develop a strong operations team while fostering collaboration and accountability

• Continuously elevate team capability and performance through coaching, training, and clear expectations

• Promote a high-performance culture focused on operational excellence

Safety & Customer Excellence

• Champion workplace safety by ensuring compliance with safety regulations and best practices

• Foster a customer-centric culture that consistently delivers high service standards

Requirements

• Minimum 15 years of relevant experience in one or more of the following industries:

  • Food Service

  • Culinary

  • FMCG

  • Cold Chain / Cold-room

  • Food Manufacturing

• Strong experience in operations management, supply chain, and operational improvement

• Hands-on leader who is comfortable working closely with operations teams on the ground

• Proven experience in warehouse management within the relevant industries listed above

• Demonstrated experience in people leadership, mentoring, and team development

• Experience working as part of a management team, contributing both strategically and operationally

• Solid experience in budgeting, financial planning, and cost optimisation

• Strong problem-solving ability, adaptability, and results-oriented mindset

• Experience in the food service or culinary industry

• Proficiency in operational systems and software tools is a plus

Additional Information

• Salary: Up to SGD 12,000 basic + $100 mobile allowance + AWS + Variable Bonus

• Working Hours: Monday to Friday, 8:30 AM – 5:30 PM

• Candidate must be comfortable with hands-on operations

Operations Director

We are seeking a dynamic and hands-on Operations Director to lead and drive operational excellence across our Singapore operations. This role requires a strong leader who takes ownership, builds high-performing teams, and ensures seamless operational execution.

The successful candidate will be deeply involved in daily operations, guiding teams, resolving operational challenges on the ground, and setting clear standards for performance, accountability, and workplace safety.

Key Responsibilities

Operational Leadership

• Lead and actively oversee day-to-day operations to ensure timely, efficient, and high-quality delivery of goods and services

• Take full ownership and accountability for operational outcomes, service levels, and team performance

• Manage and optimise end-to-end supply chain and logistics operations

• Identify operational gaps and implement improvements to enhance productivity and efficiency

Performance & Process Optimisation

• Analyse operational data and KPIs to drive continuous improvement and informed decision-making

• Develop, manage, and monitor operational budgets, balancing cost efficiency with service quality

• Implement process improvements to enhance operational effectiveness and scalability

Team Leadership & Development

• Build, mentor, and develop a strong operations team while fostering collaboration and accountability

• Continuously elevate team capability and performance through coaching, training, and clear expectations

• Promote a high-performance culture focused on operational excellence

Safety & Customer Excellence

• Champion workplace safety by ensuring compliance with safety regulations and best practices

• Foster a customer-centric culture that consistently delivers high service standards

Requirements

• Minimum 15 years of relevant experience in one or more of the following industries:

  • Food Service

  • Culinary

  • FMCG

  • Cold Chain / Cold-room

  • Food Manufacturing

• Strong experience in operations management, supply chain, and operational improvement

• Hands-on leader who is comfortable working closely with operations teams on the ground

• Proven experience in warehouse management within the relevant industries listed above

• Demonstrated experience in people leadership, mentoring, and team development

• Experience working as part of a management team, contributing both strategically and operationally

• Solid experience in budgeting, financial planning, and cost optimisation

• Strong problem-solving ability, adaptability, and results-oriented mindset

• Experience in the food service or culinary industry

• Bachelor’s degree in Supply Chain Management or a related discipline preferred

• Proficiency in operational systems and software tools is a plus

Additional Information

• Salary: Up to SGD 12,000 basic + $100 mobile allowance + AWS + Variable Bonus

• Working Hours: Monday to Friday, 8:30 AM – 5:30 PM

• Candidate must be comfortable with hands-on operations

Warehouse & Operations Director

15 years of experience in Food Service, culinary industry, FMCG, Coldroom or Food Manufacturing Industry

Role Overview

We are seeking a dynamic and hands-on Operations Director to lead and drive operational excellence across our Singapore operations. This role requires a strong leader who takes ownership, builds high-performing teams, and ensures seamless operational execution.

The successful candidate will be deeply involved in daily operations, guiding teams, resolving operational challenges on the ground, and setting clear standards for performance, accountability, and workplace safety.

Key Responsibilities

Operational Leadership

• Lead and actively oversee day-to-day operations to ensure timely, efficient, and high-quality delivery of goods and services

• Take full ownership and accountability for operational outcomes, service levels, and team performance

• Manage and optimise end-to-end supply chain and logistics operations

• Identify operational gaps and implement improvements to enhance productivity and efficiency

Performance & Process Optimisation

• Analyse operational data and KPIs to drive continuous improvement and informed decision-making

• Develop, manage, and monitor operational budgets, balancing cost efficiency with service quality

• Implement process improvements to enhance operational effectiveness and scalability

Team Leadership & Development

• Build, mentor, and develop a strong operations team while fostering collaboration and accountability

• Continuously elevate team capability and performance through coaching, training, and clear expectations

• Promote a high-performance culture focused on operational excellence

Safety & Customer Excellence

• Champion workplace safety by ensuring compliance with safety regulations and best practices

• Foster a customer-centric culture that consistently delivers high service standards

Requirements

• Minimum 15 years of relevant experience in one or more of the following industries:

  • Food Service

  • Culinary

  • FMCG

  • Cold Chain / Cold-room

  • Food Manufacturing

• Strong experience in operations management, supply chain, and operational improvement

• Hands-on leader who is comfortable working closely with operations teams on the ground

• Proven experience in warehouse management within the relevant industries listed above

• Demonstrated experience in people leadership, mentoring, and team development

• Experience working as part of a management team, contributing both strategically and operationally

• Solid experience in budgeting, financial planning, and cost optimisation

• Strong problem-solving ability, adaptability, and results-oriented mindset

• Experience in the food service or culinary industry

• Proficiency in operational systems and software tools is a plus

Additional Information

• Salary: Up to SGD 12,000 basic + $100 mobile allowance + AWS + Variable Bonus

• Working Hours: Monday to Friday, 8:30 AM – 5:30 PM

• Candidate must be comfortable with hands-on operations

Job Description

• Industry/ Organization Type: Workplace Safety/ Training & Consultancy
• Position Title: Chief Operating Officer (COO)
• Working Location: Kallang (walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (9am – 6pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage all operational functions across multiple departments and training divisions.
• Design, develop, and introduce new high-value training courses and advanced certification programs.
• Manage a broad portfolio of courses, including WSQ framework and SkillsFuture/SSG-funded training programs.
• Lead the recruitment, training, and performance management of trainers across various disciplines.
• Maintain current accreditations and pursue additional certifications with regulatory bodies (MOM, WSH Council, SSG, NEA, IRCA, NEBOSH, SCDF, NRC).
• Ensure full compliance with SSG audit requirements and uphold quality standards across all training delivery processes.
• Promote operational efficiency and drive continuous improvement initiatives throughout the organization.
• Manage and strengthen partnerships with SkillsFuture Singapore, regulatory authorities, and industry partners.
• Support business development initiatives and ensure high levels of client satisfaction.
• Work closely with regional teams to maximize the use of global resources and expertise.

APPLY NOW!!!

• Bachelor’s degree from a recognized university (Engineering or a related field).
• Minimum 8–10 years of experience in the education or training industry in senior operational leadership roles (COO, Director of Operations, VP Operations, etc.).
• Proven leadership experience managing operations across multiple departments and large trainer networks across diverse subject areas.
• Demonstrated success in managing large-scale operations (organizations with 50+ employees or revenue exceeding $10 million).
• Extensive operational knowledge across key areas including course development, training delivery, quality assurance, trainer management, and accreditation processes.
• Strong expertise in course development, with a proven track record in launching high-value and advanced certification programs.
• Strong understanding of accreditation requirements, regulatory compliance (e.g., SSG, MOM, and related bodies), and WSQ frameworks.
• Solid commercial awareness with a good understanding of the economics of training businesses.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83073 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibilities

• Lead daily operations for deployment across multiple sites

• Oversee installation, commissioning, and maintenance of automation systems

• Ensure timely delivery of projects in line with client requirements

• Manage field service engineers and technicians

• Develop preventive maintenance schedules and service SOPs

• Ensure SLA compliance and minimize downtime of deployed robots

• Lead and manage operations, service, and support teams

• Plan manpower allocation based on project and maintenance needs

• Drive performance management and team development

• Identify inefficiencies and implement process improvements

• Monitor operational costs, including manpower and logistics

• Optimize resource utilization and vendor management

• Act as key point of contact for operational matters with clients

• Ensure high customer satisfaction and service quality

• Handle escalations and resolve operational issues.

• Work closely with Engineering, Product, and Sales teams

• Provide feedback on product performance and improvements

Requirements

• Bachelor’s degree in engineering, Operations Management, or related field

• Minimum 8–12 years of operations experience, preferably in automation, or engineering services

• Strong experience in field service operations / technical deployment

• Proven leadership experience managing large operational teams

• Knowledge of IoT, or automation solutions is an advantage

• Strong problem-solving, communication, and stakeholder management skills

• Experience in autonomous systems / logistics automation

• Familiar with service contracts, SLA management, and maintenance operations

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to jeremy.kwan@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509727

http://www.peopleprofilers.com

jeremy.kwan@peopleprofilers.com

Consultant in charge: Kwan Jing Han, Jeremy

EA Licence Number: 02C4944

Registration Number: R1329791

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Role Overview

We are seeking an experienced Operations Director to support the day-to-day operations of the company’s domain platform, execution of user growth initiatives, and implementation of operational strategies. This role is responsible for translating company strategy into actionable operational plans, leading team management, and driving data-driven optimization. The position plays a critical role in ensuring platform stability, driving user growth, enhancing service quality, and achieving business objectives.

Key Responsibilities

1. Platform Operations Execution and Management

Oversee daily platform operations to ensure system stability and efficient operational processes.

Drive process optimization based on strategies set by the COO to improve efficiency and reduce costs.

Monitor operational performance and continuously enhance user experience.

2. User Growth and Customer Operations

Execute user growth initiatives to support acquisition, conversion, and engagement.

Follow up on user feedback and drive improvements in customer experience.

Support the development and implementation of user retention and lifecycle management strategies.

3. Data Analysis and Operational Optimization

Track key operational metrics (e.g., user activity, retention rate, conversion rate).

Identify issues through data analysis and propose optimization solutions.

Support the COO in data-driven decision-making.

4. Team Management and Execution Excellence

Manage the daily operations of the operations team and monitor performance.

Drive team performance and improve efficiency and collaboration.

Participate in staff training and capability development initiatives.

5. Marketing Execution and Partnership Support

Collaborate with the marketing team to execute campaigns and improve user acquisition effectiveness.

Assist in maintaining partner relationships and supporting business expansion.

6. Product and Technical Collaboration

Work closely with product and engineering teams to implement feature improvements and requirements.

Ensure system capabilities align with operational needs.

7. Risk and Compliance Execution

Identify potential operational risks and escalate in a timely manner.

Ensure daily operations comply with relevant regulations and industry standards.

Requirements

1. Bachelor’s degree or above, preferably in Computer Science, Information Technology, Business Administration, or related fields.

2. Minimum 7 years of relevant experience in the domain industry, with at least 3 years of team management experience.

3. Proven experience in the domain industry (domain registrar, domain marketplace, or related internet platforms).

4. Strong understanding of the domain ecosystem, including registries, registrars, and ICANN-related processes.

5. Strong analytical skills with proficiency in Excel or similar tools, with the ability to drive decisions through data.

6. Strong execution and project management capabilities.

7. Excellent communication skills with the ability to collaborate across teams.

8. Fluency in Chinese (spoken and written) to communicate effectively with China-based teams.

9. Knowledge of internet technologies and domain name systems (DNS) is preferred.

Warehouse & Operations Director

15 years of experience in Food Service, culinary industry, FMCG, Coldroom or Food Manufacturing Industry

Role Overview

We are seeking a dynamic and hands-on Operations Director to lead and drive operational excellence across our Singapore operations. This role requires a strong leader who takes ownership, builds high-performing teams, and ensures seamless operational execution.

The successful candidate will be deeply involved in daily operations, guiding teams, resolving operational challenges on the ground, and setting clear standards for performance, accountability, and workplace safety.

Key Responsibilities

Operational Leadership

• Lead and actively oversee day-to-day operations to ensure timely, efficient, and high-quality delivery of goods and services

• Take full ownership and accountability for operational outcomes, service levels, and team performance

• Manage and optimise end-to-end supply chain and logistics operations

• Identify operational gaps and implement improvements to enhance productivity and efficiency

Performance & Process Optimisation

• Analyse operational data and KPIs to drive continuous improvement and informed decision-making

• Develop, manage, and monitor operational budgets, balancing cost efficiency with service quality

• Implement process improvements to enhance operational effectiveness and scalability

Team Leadership & Development

• Build, mentor, and develop a strong operations team while fostering collaboration and accountability

• Continuously elevate team capability and performance through coaching, training, and clear expectations

• Promote a high-performance culture focused on operational excellence

Safety & Customer Excellence

• Champion workplace safety by ensuring compliance with safety regulations and best practices

• Foster a customer-centric culture that consistently delivers high service standards

Requirements

• Minimum 15 years of relevant experience in one or more of the following industries:

  • Food Service

  • Culinary

  • FMCG

  • Cold Chain / Cold-room

  • Food Manufacturing

• Strong experience in operations management, supply chain, and operational improvement

• Hands-on leader who is comfortable working closely with operations teams on the ground

• Proven experience in warehouse management within the relevant industries listed above

• Demonstrated experience in people leadership, mentoring, and team development

• Experience working as part of a management team, contributing both strategically and operationally

• Solid experience in budgeting, financial planning, and cost optimisation

• Strong problem-solving ability, adaptability, and results-oriented mindset

• Experience in the food service or culinary industry

• Proficiency in operational systems and software tools is a plus

Additional Information

• Salary: Up to SGD 12,000 basic + $100 mobile allowance + AWS + Variable Bonus

• Working Hours: Monday to Friday, 8:30 AM – 5:30 PM

• Candidate must be comfortable with hands-on operations

Your Role

Key responsibilities in your new role

• Lead leaders at site Operations Planning & Controlling (OPC) Singapore, Bangkok, Malaysia, Batam, TIJ in senior management roles in Asia
• Develop and drive site strategy in accordance with the company / backend (BE) overall strategy, TCR and productivity projects
• Operatively responsible for volume planning, material planning and resource planning across multiple time zones and for the majority of the BE value add.
• Consolidate and strengthen standardization activities between sites for plastic packages, making OPC grow to a truly functional organization.
• Derive and rive ratio potential from this, including realization of savings and economies of scale beyond single site view.
• Within Lead Site/Production Site setup like SIN/BKK or MAL/BAT – driving site to site transfers and balance site2site and site2cluster interests, beyond single site horizon : drive MAL area, BKK growth, offload to BAT & BKK
• Supervise and track strategic transfers
• Responsible as decision maker for investment, material planning and inventory management, capacity commit and respective supply plans
• Drive sites for optimized performance with respect to BE resources (invest, material, HC) to achieve productivity target and operational KPIs (RawClip, OEE)
• Foster people development and strategic talents, build up sustainable talent pipeline
• Generate an environment of trust and teamwork within BE/FE management, the sites, PROC/CSC and with DIV interfaces

Your Profile

Qualifications and skills to help you succeed

• Min. Bachelor Degree in Engineering / Supply Chain or equivalent
• Min. 10 - 15 years of relevant working experience
• Experience in leading large, complex organizations related to supply chain and operations planning
• Ability to provide leadership to senior management and guidance across various global regions and stakeholder levels.
• Capability to develop, adapt, and execute business strategies to achieve organizational objectives
• Experience structuring organizations with clear roles, responsibilities, and interfaces
• Familiarity with the design, definition and execution of process changes, including ensuring audit-proof documentation.
• Experience in managing delegations of decision rights and defining the boundaries of roles and processes within a complex matrix organization
• People development and talent nurturing, to build and sustain a talent pipeline and developing the next generation of leader
• Fostering an environment of trust and teamwork across different management levels, sites, and interfacing departments
• Strong communication and consultation skills, especially when preparing and presenting strategic decisions to executive boards
• Cross-functional collaboration and relationship-building skills to work efficiently with various internal stakeholders of different cultural backgrounds.

Our client is actively searching for a

Director, Operations

 to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The College is seeking an experienced Director, Operations to lead and transform its administrative and operational functions. This is a senior leadership role with responsibility for driving operational excellence, delivering strategic initiatives, and enabling the Dean and College leadership to achieve their long-term priorities.

• Lead and inspire a high-performing team of senior administrators, including both direct reports and matrix teams across Schools and Centres.
• Translate strategy into action by implementing cross-College initiatives, streamlining operations, and improving administrative and financial processes.
• Drive organisational change and operational innovation, creating more efficient, standardised, and scalable systems to support academic and research excellence.
• Collaborate across boundaries, building strong partnerships with Schools, Centres, and University leadership to enable interdisciplinary teaching, research, and shared operational goals.
• Act as a trusted advisor to the Dean and senior leadership on governance, risk, compliance, and institutional effectiveness, influencing decision-making and ensuring follow-through.
• Deliver measurable outcomes, ensuring that operational, financial, and strategic objectives are achieved efficiently, effectively, and sustainably.

The key responsibilities of this role are:

Strategic Leadership & Planning

• Lead operational planning and execution of College-wide strategic initiatives.
• Shape long-term strategies and anticipate emerging needs in alignment with University priorities.
• Advise on policy, governance, and institutional effectiveness.

Organisational Effectiveness & Change

• Develop and refine administrative structures, business processes, and service delivery models.
• Drive cross-functional improvements and harmonise practices across Schools and Centres.

Governance, Risk & Compliance

• Ensure compliance with University policies and external regulations.
• Mitigate risks, maintain internal controls, and advise leadership on governance matters.

Operations & Financial Stewardship

• Oversee budgets, grants, procurement, and operational resources.
• Identify opportunities for operational enhancement and implement improvement initiatives.

Stakeholder Engagement

• Build strong relationships across academic, professional, and administrative units.
• Represent the College on University-wide committees, taskforces, and review boards.

Leadership & Talent Development

• Foster a high-performance, collaborative culture.
• Promote staff development, knowledge exchange, and innovation across administrative teams.

The ideal candidate will need to have the following qualities and experience:

Qualifications & Experience

• Bachelor’s degree; postgraduate qualification in Management, Public Administration, or related field preferred.
• 10–15+ years of progressive experience in higher education administration or large, complex organisations, with strategic and operational leadership.
• Proven experience leading cross-functional teams and driving organisational change.
• Strong knowledge of governance, compliance, and financial management.
• Track record of building partnerships and influencing in a matrix environment.

Skills & Competencies

• Strategic and operational leadership, translating vision into measurable outcomes.
• Strong people leadership, motivating and developing direct and matrix teams.
• Stakeholder management and collaboration across complex environments.
• Operational and financial acumen to manage resources effectively.
• Project and program management skills, ensuring initiatives are delivered with impact.
• Analytical, problem-solving, and decision-making capabilities.
• Agility, resilience, and ability to perform in fast-paced, high-pressure environments.
• Digital literacy for effective coordination and reporting.

Personal Attributes

• Collaborative and diplomatic, building trust and strong relationships.
• Proactive and results-oriented, driving initiatives to completion.
• High integrity and discretion, handling sensitive information professionally.
• Adaptable and resilient, thriving under ambiguity and pressure.
• Innovative and solution-focused, continuously seeking improvements.

Job Description

• Industry/ Organization Type: ICT Services Provider (Data Centre)
• Position Title: General Manager
• Working Location: North-East Region
• Working Hours: 5 Days, Monday – Friday (9am – 6pm)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily data centre operations to ensure continuous uptime, reliability, and service availability.
• Develop, implement, and enforce operational policies, procedures, and best practices.
• Lead incident management processes, including troubleshooting, root cause analysis, and corrective actions.
• Manage and monitor critical systems such as UPS, generators, cooling systems, BMS, etc.
• Plan and coordinate preventive maintenance, shutdowns, and infrastructure upgrade activities.
• Manage vendors and contractors, ensuring performance meets agreed service level agreements (SLAs)
• Oversee contract management, including renewals, negotiations, and compliance with procurement policies.
• Evaluate vendor performance regularly and recommend improvements or alternative solutions.
• Maintain strong relationships with external partners to ensure seamless support and service delivery.
• Supervise preventive and corrective maintenance of electrical, mechanical, and IT infrastructure.
• Ensure full compliance with safety, environmental, and regulatory requirements.
• Monitor facility capacity and resource utilization and plan for future expansion needs.
• Drive initiatives to improve energy efficiency and optimize operational costs.
• Lead, mentor, and develop a team of data centre engineers and technicians.
• Plan and manage staffing schedules to ensure smooth 24/7 operational coverage,
• Conduct audits and risk assessments to maintain compliance.
• Act as the main point of contact for stakeholders, providing regular updates, reports, and coordination with internal teams.

APPLY NOW!!!

• Bachelor’s degree in Engineering, Information Technology, or a related discipline.
• At least 8 years of experience in data centre operations, including a minimum of 5 years in a leadership role.
• Strong knowledge of data centre infrastructure management, including electrical, mechanical, and IT systems.
• Experience in data centre design, implementation, and operations management.
• Familiar with servers, racks, cooling systems, power systems, and storage infrastructure.
• Knowledge of industry standards such as ISO 27001 and related compliance requirements.
• Proven leadership and people management skills to effectively lead teams in a high-availability environment.
• Excellent communication and stakeholder management abilities.
• Capable with budgeting, forecasting, and operational planning.
• Ability to develop and implement processes to enhance efficiency, reliability, and performance.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84120 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Our client is actively searching for

Manager/ Senior Manager/ Asst Director, Operations (PEARL)

to join their team.

If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

You will provide

project management, operations and administrative oversight in areas of clinic management, clinical operations and service level delivery.

The scope includes

co-oversight to operating multidiscipline clinics, driving process improvements to improve patient experience and operational outcomes.

To achieve these, you will be contributing to the crafting of strategies and policies to introduce and/or enhance administrative and patient workflows. You will also be part of the team to look into and improve the uptake of elective procedures. As such, you should be comfortable with

data / numerical analysis and projections.

Exposure to clinical operations such as

Travellers’ Health and Vaccination clinic management, and familiarity of working with clinical disciplines

such as

Gastroenterology and Dentistry

would be an advantage.

You are also expected to provide leadership to team members and must be able to lead teams to achieve objectives. You need to be an independent, organised and self-driven individual who is keen to take up evolving opportunities provided to develop your career in healthcare management. You will contribute towards the building and maintenance of operational excellence, towards evidence-based improvement of healthcare processes and services.

The ideal candidate will need to have the following qualities and experience:

• Bachelor's degree in any discipline, a related field in Healthcare Management will be an advantage.  
• At least 6 to 10 years of relevant industry experience, preferably in the healthcare environment/ operations and with experiences in leading a team.
• A critical thinker who is analytical and meticulous. 
• Flair for numbers and data, which are essential pre-requisites.
• Process oriented and service / patient driven.
• Good organisational, coordination and project management skills.
• Strong verbal communication skills and writing skills.
• Good interpersonal skills and team player.
• Understanding and knowledge of Profit & Loss statements and business cases is desirable.
• Ability to exercise initiative, manage pressure, multi-task and work independently in a fast-paced environment.

We are seeking an experienced Operations Director to lead and oversee the daily operations, service standards, manpower planning and business performance of our wellness and traditional therapy outlets in Singapore.

Key Responsibilities:

- Oversee the daily operations of multiple wellness outlets to ensure smooth and efficient business performance.

- Develop and implement operational policies, workflows and SOPs to improve service quality and consistency.

- Supervise outlet managers and support teams in manpower planning, scheduling and performance management.

- Monitor sales performance, operating costs and productivity, and recommend strategies for improvement.

- Coordinate with internal stakeholders on staffing, training, customer service, compliance and outlet maintenance.

- Review operational data, prepare management reports and support business planning and expansion initiatives.

- Ensure service delivery standards are aligned with company policies and customer expectations.

- Lead process improvement projects to enhance efficiency, customer satisfaction and business scalability.

Requirements:

- Strong leadership, analytical and problem-solving skills.

- Experience in SOP design, team supervision, budgeting and operational planning.

- Good communication and stakeholder management skills.

- Familiarity with customer service management and performance-driven operations.

- Ability to work in a fast-paced environment and support business growth initiatives.

Nuvei is the Canadian fintech company accelerating the business of clients around the world. Our modular, flexible, and scalable technology allows leading companies to accept next-gen payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies, and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values and thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Mission

The Underwriting and Risk Operations function aims to mitigate financial losses and regulatory exposure for the company through proactive merchant reviews, structured credit risk assessments, and continuous portfolio monitoring across the APAC region.

The Regional Director oversees all underwriting activities in the APAC region and is responsible for selected risk functions, including credit risk oversight, fraud investigation governance, merchant monitoring, chargeback performance oversight, and portfolio risk quality control.

This position is responsible for planning, coordinating, monitoring, analyzing, and evaluating the activities of underwriting and aligned risk functions to achieve departmental objectives. The role ensures that the APAC portfolio operates within defined KPIs, scheme rules, and internal risk appetite, and complies with company policies and regulatory requirements

Key Responsibilities

Leadership, Governance & Regional Oversight

• Oversee and manage all underwriting activities for the APAC region and selected risk operations.
• Plan, coordinate, and evaluate the activities of regional Underwriting, Risk, and Monitoring resources to meet departmental goals.
• Develop, implement, and maintain regional procedures, guidelines, and operational frameworks in alignment with global policies.
• Ensure that policies, rules, regulations, and internal procedures are followed at all times.
• Foster operational excellence, professional development, and structured training across teams.
• Act as the regional escalation point for complex merchant underwriting, risk, fraud, and credit matters.
• Partner closely with Legal, Compliance, Commercial, Risk, BI, and Operations teams to support business objectives.

Underwriting Operations & Merchant Onboarding

• Maintain full accountability for merchant onboarding quality, risk classification, and underwriting integrity across APAC.
• Manage all aspects of client onboarding, including implementation of processes, controls, and follow-up procedures.
• Supervise the utilization of KYC and due diligence tools to ensure regulatory compliance and scheme alignment.
• Identify, investigate, and report potentially suspicious activities, violations, and high-risk applications to senior management, the AMLCO, and relevant governance bodies.
• Review and approve complex merchant applications and business models and make decisions on the disposition of merchant processing activity to mitigate financial, regulatory, and reputational risk.
• Monitor the application status of all merchants handled by the Underwriting function.
• Ensure underwriting operations are performed within approved SLAs.
• Communicate effectively with commercial teams regarding merchant onboarding, application status, and risk positioning.

Credit Risk Management

• Oversee the regional credit risk assessment framework within underwriting governance.
• Define and approve risk profiles, exposure thresholds, and collateral conditions.

Fraud Investigation, Merchant & Chargeback Monitoring

• Supervise Fraud Investigation and Merchant Monitoring functions, ensuring low fraud and chargeback (CHB) levels maintenance across the APAC portfolio.
• Oversee fraud and chargeback ratios at merchant, industry, acquirer, and card scheme levels.
• Ensure merchants remain within mandatory scheme thresholds and program limits.
• Lead mitigation planning and remediation strategies for merchants demonstrating problematic performance.
• Oversee fraud detection initiatives and escalation processes.
• Participate in underwriting-related fraud investigations and merchant risk reviews.

Reporting, KPIs & MI Distribution

• Submit and distribute Management Information (MI) reports for the APAC region. Although the Business Intelligence (BI) team prepares these reports, this role is responsible for their validation, regional distribution, and governance.
• Prepare and present structured risk, underwriting, credit, fraud, and performance reports to the regional board/Risk Committees.
• Communicate merchant performance, risk trends, and portfolio insights to commercial and operational stakeholders.
• Act as the regional coordination point between BI, Risk Analytics, and business functions.

• Bachelor’s degree in Law, Finance, or equivalent relevant experience and training.
• Minimum 7 years of experience in underwriting, risk management, payment risk, fraud, or credit risk, with at least 5 years in a leadership role.
• Proven experience in the payments, acquiring, fintech, or bank card industry.
• Strong knowledge of card scheme rules and regulations; registration and compliance requirements; chargeback programs; fraud frameworks; credit risk principles.
• Demonstrated ability to analyse financial data, build structured risk assessments, and draw meaningful conclusions.
• Strong methodical and analytical skills with the ability to prepare structured written summaries and business recommendations.
• Practical knowledge of Excel and data interpretation.
• Excellent verbal and written communication skills in English and Chinese Mandarin.
• Ability to work in a fast-paced, multi-stakeholder environment.
• Ability to interact with local regulators, card schemes, and external partners as required.

• Competitive holiday allowance
• Private Medical and Dental Insurance
• Parental leave

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically distributed.

Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.