Total 18,459 Manager module manager job vacancies in Singapore

The Restaurant Manager is responsible for overseeing all aspects of the restaurant’s operations to ensure smooth daily functions, excellent customer service, profitability, and compliance with health and safety regulations. The role involves managing staff, monitoring performance, controlling costs, and ensuring that both front-of-house and back-of-house operations meet the company’s quality standards.

KEY RESPONSIBILITIES:

Oversee the daily operations of the restaurant, including service, kitchen, and bar areas.

Manage staff scheduling, training, and performance to ensure efficient operations.

Maintain high standards of food quality, service, hygiene, and customer satisfaction.

Monitor inventory levels and coordinate procurement of food, beverages, and supplies.

Ensure compliance with SFA, NEA, and Liquor Licensing regulations.

Handle guest inquiries, feedback, and complaints professionally and effectively.

Implement marketing strategies and promotional activities to drive sales and customer engagement.

Monitor financial performance, control operational costs, and prepare sales and expense reports.

Conduct regular briefings and meetings with staff to ensure alignment on service standards.

Supervise cleanliness, maintenance, and safety within the restaurant premises.

Liaise with vendors, suppliers, and contractors to support restaurant operations.

Ensure compliance with Workplace Safety and Health (WSH) and other relevant statutory requirements.

JOB REQUIREMENTS:

Diploma or Degree in Hospitality Management, Food & Beverage Management, or Business Administration.

Minimum 3–5 years of management experience in F&B or hospitality operations.

Strong leadership and communication skills with the ability to motivate and manage diverse teams.

Good understanding of restaurant operations, food hygiene, and service standards.

Proficient in Microsoft Office and POS systems; knowledge of inventory management preferred.

WSQ Food Hygiene Certificate is mandatory.

Familiar with SFA, Liquor Licensing, and WSH regulations in Singapore.

Strong analytical and organizational skills with attention to detail.

Class 3 Driving Licence (advantage).

4 off days monthly, rest days depend on schedule

Competitive salary 3k and above

Positive and nurturing working environment

Work location: co shop

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least one year working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services, personal care

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

- Oversee end-to-end central kitchen operations (food production, packing, dispatch)

- Ensure production schedules, deadlines, timely packing and dispatch of orders

- Monitor daily output, productivity, and efficiency

- Supervise chefs, kitchen assistants, and production staff

- Plan manpower allocation and shift scheduling

- Train staff on SOPs, hygiene standards, safety procedures

- Maintain proper records (temperature logs, cleaning schedules, inventory) , Analyze operational data and prepare reports

- Coordinate with delivery team for route planning and scheduling

- Proven leadership and team management skills

- Working at Central Kitchen , Split shift

- At least 3 years of relevant working experience in food production setting

Job Description & Requirements

Key Responsibilities

• Support and eventually lead the planning, coordination, and execution of construction projects.

• Attend meeting and work closely with contractors, subcontractors, suppliers, and internal teams.

• Assist with scheduling, procurement, and reporting.

• Responsibilities include responding to emails, preparing safety documentation, and reviewing drawings

• Learn to interpret construction drawings and timber specifications.

• Help ensure all work complies with safety standards and regulations.

• Attend and contribute to site meetings and progressive reviews.

What We're Looking For

• A motivated, hands-on individual with a passion for construction and timber.

• Some experience in construction or related fields is preferred (sites, trades, admin, coordination).

• Strong organizational and communication skills.

• A willingness to learn, grow, and take initiative.

• Ability to work both independently and as part of a team.

We offer

• On-the-job training to build your project management skills.

• A supportive, team-oriented work environment.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Description

Maintain budgets and identify areas to improve in

Set policies and processes

Oversee recruitment and training

Evaluate operational and financial performance

Ensure regulations are followed

Provide solutions

Requirement
Degree in Civil Engineering
15 years or more years of experience in construction industry
Experience in managing large scale projects
Able to work under pressure

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Summary
We are seeking an experienced and hands-on General Manager to oversee the overall operations, business performance, clinic management, marketing and administrative management of our clinic group. The successful candidate will work closely with the management team and clinic teams to ensure smooth daily operations, service excellence, compliance with internal procedures, business growth and brand development.

This role is suitable for a candidate with strong leadership skills, healthcare or clinic operations experience, marketing and business management exposure, and the ability to manage both operational and business priorities in a fast-paced environment.

Key Responsibilities

Operations Management

• Oversee the day-to-day operations of the clinic group to ensure smooth and efficient workflow.
• Work closely with clinic managers, doctors, therapists, nurses, front desk and administrative teams.
• Review and improve clinic processes, patient flow, appointment scheduling and service standards.
• Ensure clinics are properly staffed, equipped and maintained for daily operations.
• Monitor operational issues and resolve matters promptly and professionally.
• Coordinate with supervisors and team leads to ensure proper supervision, reporting and operational support across the clinic group.

Business, Marketing and Performance Management

• Support the management team in driving business growth, revenue targets, marketing plans and service performance.
• Monitor clinic performance, sales reports, patient feedback, marketing results and operational KPIs.
• Assist in developing and implementing marketing strategies to improve clinic visibility, patient engagement and brand positioning.
• Identify areas for improvement and implement suitable action plans.
• Assist in planning and executing business strategies for clinic expansion, service improvement and customer retention.
• Review cost control, manpower planning and resource allocation to improve efficiency.
• Support long-term business planning and organisational development for the clinic group.

People Management

• Lead, guide and motivate clinic staff to achieve operational, service and business goals.
• Support recruitment, onboarding, training, staff performance review and manpower planning.
• Handle staff matters in a fair and professional manner.
• Promote teamwork, accountability and a positive working culture across the clinic group.
• Work with supervisors and department leads to strengthen staff performance, service quality and operational standards.

Customer Service and Patient Experience

• Ensure a high standard of patient care, customer service and professional conduct.
• Review patient feedback and complaints, and follow up with appropriate service recovery actions.
• Work with the team to improve patient experience and service quality.
• Ensure front-line staff maintain professional communication with patients and visitors.

Compliance and Administration

• Ensure clinic operations comply with company policies, regulatory requirements and relevant healthcare standards.
• Maintain proper documentation, reporting and administrative records.
• Liaise with external vendors, suppliers, service providers and relevant authorities when required.
• Support management in audits, inspections, licensing matters and internal compliance reviews.
• Ensure proper reporting to management on clinic operations, manpower, business performance and marketing-related matters.

Career Development

• The successful candidate will be given the General Manager title and will have opportunities to take on broader leadership responsibilities as the clinic group grows.
• The role may provide progression opportunities towards senior management or executive-level responsibilities, subject to business needs, individual performance and management’s assessment.

Requirements

• Degree in Business Administration, Healthcare Management, Operations Management, Marketing or a related discipline.
• Minimum 5 to 8 years of relevant management experience, preferably in healthcare, medical, aesthetic, wellness, hospitality, retail or service-related industries.
• Prior experience managing clinic operations, multi-outlet operations, marketing or business development will be an advantage.
• Strong leadership, communication and problem-solving skills.
• Able to manage teams, operational matters, marketing activities and business priorities independently.
• Good understanding of customer service standards, operational efficiency and business performance.
• Able to work in a fast-paced environment and handle confidential matters professionally.
• Proficient in Microsoft Office and comfortable with reports, data tracking and administrative systems.

Other Information

• Monthly salary is inclusive of AWS.
• Bonus or incentive, if any, will be subject to company performance and management’s discretion.
• Salary will be commensurate with qualifications and relevant experience.
• Candidates with relevant healthcare, clinic, aesthetic, marketing or service operations experience are encouraged to apply.

Interested candidates may apply via MyCareersFuture. Only shortlisted candidates will be contacted. Thank you.

Dorcas Tan

Recruit Inc Pte Ltd

Reg No: R1219821

EA Licence No: 14C7334

Key Responsibilities

- Lead and manage civil engineering and infrastructure projects from planning to completion.

- Oversee project planning, scheduling, and resource allocation to ensure timely delivery.

- Manage project budget, cost control, and financial performance.

- Coordinate with clients, consultants, subcontractors, and suppliers.

- Monitor project progress and ensure works are carried out according to approved drawings and specifications.

- Identify project risks and implement mitigation measures.

- Ensure compliance with safety regulations, quality standards, and authority requirements.

- Attend project meetings with clients, consultants, and internal teams.

- Manage subcontractors' performance and resolve site issues.

- Prepare method statements, work schedules, and technical submissions.

- Ensure proper documentation and reporting of project status.

- Work closely with Quantity Surveyor on variations, claims, and final accounts.

- Lead and supervise site engineers and project team members.

Requirements

- Degree in Civil Engineering or equivalent.

- Minimum 10 years of relevant working experience in Singapore (preferably in civil engineering & infrastructure works such as roadworks, drainage, earthworks).

- Strong knowledge of local authority requirements and construction practices.

- Experience in managing projects for LTA / PUB / HDB or infrastructure works is an advantage.

- Strong leadership, communication, and coordination skills.

- Good knowledge in project planning and cost control.

- Familiar with contract administration and project documentation.

- Able to work under pressure and meet tight deadlines.

- Proficient in Microsoft Office and project planning software

- Possess safety certifications is an advantage.

A Warehouse Manager ensures efficient storage, organization, and distribution of goods while maintaining safety, accuracy, and productivity. They supervise teams, manage inventory systems, and coordinate logistics to meet operational goals. workonward.com

Key Responsibilities

• Oversee daily warehouse operations: Manage receiving, storage, picking, packing, and shipping activities. LinkedIn
• Inventory management: Track stock levels, conduct audits, reconcile discrepancies, and maintain accurate records. workonward.com
• Team leadership: Train, supervise, and evaluate warehouse staff; assign tasks and monitor performance. Indeed
• Logistics coordination: Ensure timely order fulfillment and collaborate with other departments to meet shipping deadlines. workonward.com
• Safety and compliance: Enforce safety protocols, conduct audits, and comply with federal and state regulations. Monster.com
• Process improvement: Optimize warehouse layout, workflows, and equipment utilization. Salary.com
• Reporting and budgeting: Prepare performance reports, manage budgets, and identify cost-saving opportunities. workonward.com

Required Skills and Qualifications

• Leadership and management skills to supervise teams effectively. workonward.com
• Organizational and problem‑solving abilities for handling inventory and operational issues. workonward.com
• Communication skills for coordinating with staff and other departments. workonward.com
• Technical proficiency with WMS/ERP systems. Salary.com
• Education: High school diploma minimum; bachelor’s degree in logistics or business preferred. workonward.com
• Experience: Typically 3–5 years in warehouse operations; supervisory experience often required. Salary.com

Typical Objectives of the Role

• Maintain peak warehouse efficiency and customer satisfaction.
• Develop and refine warehouse systems and processes.
• Set and monitor operational goals. LinkedIn

A Warehouse Manager plays a critical role in ensuring smooth supply chain operations and maintaining high standards of accuracy, safety, and productivity.

Do send us your resume hr_singapore@linfox.com

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

utlet Operational Excellence:

1. Operational Standards and Customer Experience:

• Uphold the highest safety, cleanliness, quality, and efficiency levels, ensuring adherence to Stuff’d hospitality standards in all interactions.
• Oversee timely inventory requisitions and receiving procedures and optimize strategies to minimize waste production.

2. Team Leadership and Implementation:

• Lead the team in implementing changes to enhance outlet performance and customer experience, ensuring staff readiness to manage crises effectively.
• Ensure the outlet's functionality and equipment are maintained optimally.

3. Customer Engagement and Communication:

• Manage customer experiences across various platforms, encouraging and facilitating social media reviews and ratings.
• Establish and maintain positive relationships with internal and external stakeholders, ensuring effective and timely communications.

4. Reporting and Feedback:

• Provide comprehensive and timely feedback to the Area Manager regarding outlet activities, achievements, challenges, and recommendations for improvement.

Safety Compliance and Manpower Management:

1. Compliance and Risk Control:

• Conduct scheduled food audits accurately, ensuring compliance with operational, safety, and hygiene regulations.
• Enforce adherence to First-In-First-Out and First-Expiry-First-Out guidelines for food and ingredient usage and sales.
• Communicate and ensure team members follow safe work procedures, maintaining compliance with SFA guidelines and Stuff’d SOPs for food safety.

2. Resource Planning and Team Management:

• Forecast resource and manpower needs, planning weekly schedules based on business requirements.
• Manage staff grievances, conflicts, and disciplinary actions, escalating when necessary to the Area Manager/HR.
• Conduct on-site orientations covering safety, hygiene, and comprehensive on-the-job training for new employees.

3. Leadership and Performance Management:

• Lead, motivate, and train team members, fostering morale and facilitating succession planning.
• Set goals, provide timely performance feedback, and ensure accountability for each team member, motivating them to achieve targets.

WHY JOIN US?

• Monthly performance incentives for full-time service crew
• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Nutritious staff meals
• Grooming allowance
• 100% sponsorship of Private Conversation Language lessons (English)
• Structured and Rapid Career Progression for High Performers
• Dedicated Training and Onboarding program
• Up to 100% Study Grants Sponsorship
• Medical and Leave benefits.
• Employee Perks and Discounts
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

Responsibilities:

• Must be able to maintain full set of accounts
• Help and manage an accounts department of 15 staffs Preparation of financial, budgets and statements
• Cash flow planning and management
• Credit control, risk management and treasury functions
• Ensure compliance with Company policies and internal and external compliance
• Should have experience in Payroll workings and HR Reports.
• Report on the financial implications of key operational decisions
• Any other duties as and when assigned

Requirements:

• Possess degree in Finance and/or Accountancy with at least 5 years in similar capacity
• Ability to work independently and under pressure
• Excellent communication and interpersonal skill
• Strong leadership and organizational capabilities
• Responsible, meticulous, self-motivated and committed to meet deadlines
• Competent with Financial and Microsoft software
• Able to work in Loyang vicinity and on alternate Sat.
• Payroll and HR experience will be an advantage

Fleek TCM is a beauty salon located at Jurong west.

We offer a huge variety of hair services & other beauty services such as facial and TCM treatments. We require new enthusiastic candidate who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for Full Time position as follows:

1) Beautician

2) Beauty Consultant

3) Sales Manager

4) Hairstylist

5) Senior Hairstylist

Basic salary + Commission

Basic requirements:

-Consultant experience needed for managerial roles otherwise beauty industry experience

- 6 days work week
- Other ad-hoc duties instructed by the manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- Beauty / Facial knowledge
- Hair Service knowledge: cutting, designing, re bonding, coloring, hair treatments, washing and etc

- Must hit personal sales target and group targets
- Prefer Chinese candidate as mostly our customer are chinese speaking.

Reporting to the Director of Food & Beverage, we are seeking a dynamic and experienced Banquet Manager to lead our banquet operations. In this pivotal role, you will be responsible for the banquet department of the hotel and responsible for the seamless planning and execution of events, from intimate executive meetings to grand-scale weddings and corporate galas. You will embody our "Garden-in-a-Hotel" concept, ensuring every event is not only flawlessly delivered but also infused with the distinctive charm and exemplary service standards that define the PARKROYAL COLLECTION brand.

Key Responsibilities

1. Event Planning & Execution:

• Act as the primary point of contact for clients during the event planning phase, working closely with the Sales & Catering team.

• Conduct detailed briefings with clients and prepare comprehensive Banquet Event Orders (BEOs).

• Lead pre-event briefings with kitchen, stewarding, and service teams to ensure full understanding of client expectations and event specifications.

• Oversee the entire event from set-up to breakdown, ensuring impeccable standards of service, timing, and guest satisfaction.

2. Team Leadership & Development:

• Lead, motivate, train, and schedule the banquet service team, including Captains, Servers and Casual Labours.

• Foster a culture of excellence, teamwork, and proactive service.

• Conduct regular performance reviews and identify training needs to enhance team skills.

3. Operational & Financial Management:

• Manage the banquet department's budget, including labor costs, inventory, and equipment.

• Ensure careful control of inventory for china, glassware, silverware, and linen.

• Review and finalize billing with clients, ensuring accuracy and resolving any discrepancies.

• Implement cost-control measures without compromising the quality of guest experience.

4. Quality Assurance & Guest Relations:

• Maintain the highest standards of cleanliness, safety, and hygiene in all banquet areas.

• Personally interact with hosts during events to ensure satisfaction and address any concerns immediately.

• Handle guest feedback professionally and implement corrective actions where necessary.

• Uphold the hotel's sustainability initiatives within banquet operations.

5. Administrative Duties:

• Prepare and analyze banquet reports (e.g., revenue, covers, function sheets).

• Ensure compliance with all hotel policies, procedures, and statutory requirements.

Qualifications & Experience

• Minimum Diploma in Hospitality Management, Business Administration, or a related field.

• At least 3-5 years of experience in banquet operations, with a minimum of 2 years in a supervisory or managerial role within a premium hotel or large-scale event venue.

• Proven track record of successfully managing high-profile and high-volume events.

• In-depth knowledge of food & beverage service, event logistics, and banquet billing procedures.

• Strong financial acumen and computer literacy (MS Office, Opera, Delphi or similar PMS/Catering software).

Personal Attributes & Skills

• Exceptional Leader: Inspirational, decisive, and able to perform under pressure.

• Guest-Centric: Possesses a genuine passion for creating unforgettable guest experiences.

• Detail-Oriented: Meticulous with an eagle eye for details and flawless execution.

• Excellent Communicator: Strong in interpersonal, written, and verbal communication skills. Fluency in English is essential; additional languages are a plus.

• Problem-Solver: Able to think quickly on your feet and provide effective solutions.

• Professional Demeanor: Exudes confidence, poise, and embodies the sophisticated style of the PARKROYAL COLLECTION brand.

Additional Information

• 5-day work week

• AWS and Performance Bonus

• Annual Leave from 16 days

• Up to 50% Associate Dining & Accommodation Discounts at Group Properties

• Referral Incentive of S$1,000*

• Career Development and Training opportunities

*Terms & Conditions Apply

We regret that only shortlisted applicants will be notified.