Management Trainee (Rooms)

Mandarin Oriental, Singapore is looking for a Management Trainee to join our Rooms team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at Mandarin Oriental, Singapore within the Rooms Department in Singapore, the Management Trainee is responsible in playing a vital role in providing exceptional services to guests, ensuring their comfort, safety, and satisfaction. Through this program, you will receive hands on operational skills training performed by our professional colleagues and gain plenty of experience in interacting with guests. The Management Trainee reports to the Front Office Manager.

As Management Trainee, you will be responsible for the following duties:

This programme provides opportunities for individuals to learn and understand all aspects of operating, supervising and managing Rooms with the ultimate goal of becoming a Director of Rooms in the future.

Included in the 18-month programme is:

• Extended onboarding within the home division
• In-depth departmental training within each of the following positions:
• Front Desk
• Concierge
• Club Lounge
• Guest Relations
• Housekeeping
• A minimum of three Rooms Projects designated by the Director of Rooms. Projects may include areas such as: Market Research, Standard Operating Procedures, Policies, FLHSS, New Business Strategies, etc.
• Spearhead and implement Rooms programmes for guests and colleagues in the hotel.
• Cross functional exposure to other departments during the 18 month programme scheduled with the Director of Rooms
• Accelerated leadership development
• Rising Fans will be given the opportunity to participate in: Move Ahead, Cornell and additional training program options.

As Management Trainee, we expect from you:

• Pursuing or possess a diploma or degree in hospitality management or related fields
• Passionate and eager to learn and grow in the hospitality industry
• Possess excellent communication skills with a friendly and helpful demeanor
• Willing to work shifts, weekends and public holidays
• Thrives in a fast paced and dynamic environment
• Aspiring to grow your career internationally within the group
• Previous work experience or internship in hospitality industry will be an advantage

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?

Duration: 1 year

Location: Novena

Working Hours: Monday - Thursday 8:30am to 6pm; Friday 8:30am to 5:30pm

Responsibilities:

• Coordinate and support the implementation of programmes, workshops, training sessions, and events.

• Liaise with participants, partners, vendors, and stakeholders to ensure successful programme execution.

• Manage programme registrations, attendance tracking, and participant communications.

• Prepare programme-related materials, reports, presentations, and documentation.

• Monitor programme schedules and ensure timely completion of deliverables.

• Respond to enquiries and provide administrative support to programme participants and stakeholders.

• Maintain accurate records, databases, and programme information.

Requirements:

• Diploma or Degree in any discipline.

• Prior experience in programme coordination, administration, customer service, events, or stakeholder engagement is preferred.

• Strong organizational and time management skills.

• Good interpersonal and communication skills.

• Proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOL job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are looking for a Program/Project Management Lead to drive end-to-end delivery of New Product Introduction (NPI) and prototype initiatives with an intensive AI focus. This role is critical in accelerating innovation and ensuring seamless execution across global teams, enabling successful product launches and measurable business outcomes.

Key Responsibilities

• Lead end-to-end delivery of NPI and prototype programs, ensuring alignment to scope, timelines, and quality expectations
• Develop and manage program plans, governance frameworks, and reporting mechanisms for multiple concurrent initiatives
• Collaborate with cross-functional stakeholders including business, engineering, partners, and channel teams across Singapore, India, and Europe
• Translate business requirements into structured delivery roadmaps with an AI-driven and data-informed approach
• Manage interdependencies, risks, and issues, proactively driving mitigation strategies
• Track and report program performance using defined KPIs and milestones
• Drive effective communication and coordination across global teams to ensure alignment and transparency
• Promote continuous improvement and operational excellence in program delivery

Job Qualifications

• Degree in Computer Science, Engineering, Business, or a related discipline
• With 8 or more years of experience in program or project management within technology or digital environments
• Solid understanding of product lifecycle management, including NPI or product development processes
• Exposure to AI/ML concepts and their application in business or technology solutions
• Excellent stakeholder management and communication skills across geographically distributed teams
• Ability to manage multiple priorities and deliver in a fast-paced, matrixed environment
• Excellent analytical, problem-solving, and decision-making capabilities
• Experience working with cross-regional teams and managing global stakeholders
• Certification in project or program management (e.g., PMP, Agile, Scrum)
• Experience in technology consulting or large-scale transformation programs
• Familiarity with partner ecosystems, channel operations, or product commercialization
• Exposure to digital transformation or innovation-led initiatives

Interested candidates may send in their resume and cover letter directly to hibah.bakhtavar@manpower.com.sg

Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

 This is a launchpad into events, sales, and leadership for individuals who want to grow fast and take on real responsibility early.

At UpSails Marketing, we don’t just run campaigns—we build people. If you’re someone who enjoys fast-paced environments, meeting new people, and pushing your limits, this role is designed for you.

What You’ll Be Doing

• Support and execute live events and face-to-face marketing campaigns

• Represent established brands and engage directly with customers

• Assist in planning, coordinating, and managing events

• Track campaign performance and improve results over time

• Progressively take on team leadership and management responsibilities

Who We’re Looking For

• Energetic and outgoing individuals who enjoy being on the ground

• Driven and competitive personalities who want to grow quickly

• People who are action-oriented and willing to step out of their comfort zone

• Team players who can also take initiative when needed

(No prior experience required — full training provided)

What You’ll Gain

• Hands-on experience in events, sales, and team management

• Structured mentorship and 1-on-1 coaching

• Performance-based earnings with no cap on growth

• Fast-track progression into leadership and campaign management roles

• Opportunities for local and overseas exposure

Why This Role?

This role is built for individuals who:

• Want more than a routine desk job

• Prefer learning by doing, not just being told

• Are looking to build confidence, communication, and leadership skills

If you’re willing to put in the work, this opportunity can accelerate your personal and professional growth. Ready to gain real-world experience and grow into a leadership role?

Apply Now

Project Manager (Vendor Management) (ref: 120)

Responsibilities:

Provide support activities required to maintain the systems’ Service Level Agreement (SLA) such as:

• Security Monitoring/Tracking
• Sites Support
• Software and Vulnerability Patching
• Review and Implementation of Change Requests
• Support Procurement Activities
• Obsolescence Management
• Audit
• Monthly review of accounts and server log activities
• Submission of security clearance for vendors
• Scheduled and ad hoc system maintenance.
• Technology Refresh and Migrations

Job Requirements

• 1 year of relevant experience in Project management or vendor management
• Experience managing or supporting government-sector projects is preferred.
• Knowledge of Singapore Government IM8 security policies and standards, including cybersecurity governance, risk management, VAPT, vulnerability remediation, security waivers, and compliance requirements will be an advantage.
• Familiarity with both on-premises and cloud-based environments.
• Experience in leading a team, managing project deliverables, or coordinating project activities.

Please Indicate Job Code “120-PM (VM)” on the email subject

We regret that only shortlisted candidates will be notified.

John Bryan (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

About Restorative Care Department:

Are you passionate about making a difference in the lives of individuals affected by addiction? Do you have the empathy and determination to help others transform their lives? If so, we want you to join our team at the Restorative Care Department (RCD). At RCD, we are dedicated to delivering timely social interventions that address the root causes and reduce re-offending. Our mission is to promote rehabilitation and life transformation through our programmes and services. Join us in making a meaningful impact on the lives of those affected by addiction.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders and/or their next of kin

Requirements:

• Minimum a degree in Counselling recognised by Singapore Association for Counselling
• Possess at least two (2) years of experience working with offenders and ex-offenders will be an advantage.
• Certified Substance Addiction Counsellor (CSAC) with Association of Professional Addiction Counsellor (APSAC) or those trained in Motivational interviewing and/or Windows on Addiction will be given priority.
• Excellent interpersonal and written communication skills and maturity to work with families from diverse backgrounds.
• Proficient in Microsoft Office applications and the ability to thrive in a fast-paced, multi-tasking environment.

Work Location: Simei

If you are interested to join us, please apply via Fei Yue Career Portal https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

About the Role

As an Analyst, your responsibilities will include:

Third-Party Risk Profiling

• Lead end-to-end risk profiling of third-party vendors and service providers, applying a solid understanding of TPRM principles.

• Assess inherent risk, determine risk tier classification, and ensure alignment with the firm's TPRM framework and regulatory expectations, demonstrating genuine knowledge of critical risks.

Outsourcing Risk Review (ORR) Documentation

• Own the preparation of comprehensive Outsourcing Risk Review (ORR) documents for each service onboarded.

• Leverage a sound understanding of outsourcing risk drivers, including concentration risk, exit risk, sub-outsourcing, and data residency, to produce thorough, accurate, and audit-ready documents.

Business Analysis & Requirements Capture

• Apply advanced BA techniques to elicit, structure, and document business and operational requirements from service owners and Subject Matter Experts (SMEs) from the control functions.

• Produce well-structured requirement write-ups, detailed process descriptions, and precise service scope definitions, forming the backbone of risk assessments and ORS documentation, ensuring no details are missed or misrepresented.

Stakeholder & Control Function Engagement

• Coordinate and conduct structured review sessions with relevant control functions such as Legal, Compliance, Information Security, Data Privacy, and Business Lines.

• Capture commentary, challenge responses, and secure all required signoffs within agreed timelines.

SME Liaison & Technical Translation

• Act as a critical bridge between technical SMEs and governance documentation.

• Utilize structured BA questioning techniques to extract precise information about services or technologies involved, accurately translating it into risk documentation and leadership materials, with sufficient risk knowledge to identify and challenge gaps or inconsistencies.

Senior Leadership Decks & Reporting

• Prepare clear, well-structured, and visually compelling presentation decks for senior leadership, Risk Committees, and Board-level approval forums.

• Ensure all materials are accurate, concise, and formatted to the highest professional standard using PowerPoint and Excel.

PMO Support & Deliverable Tracking

• Maintain a comprehensive tracker for all risk review deliverables, milestones, and deadlines.

• Provide PMO support including status reporting, issue escalation, action log maintenance, and cross-workstream coordination to ensure seamless execution.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

Senior Manager / Associate Director, Business Development (Asset Management Advisory)

Job Overview

We are seeking an experienced Senior Manager / Associate Director, Business Development (Asset Management Advisory) to drive business growth and strategic partnerships within the asset management and financial services sector.

The successful candidate will be responsible for identifying business opportunities, developing relationships with asset management firms, financial institutions, and industry stakeholders, and supporting clients in their business expansion, market entry, strategic partnership, and operational development initiatives.

This role requires strong industry knowledge, commercial acumen, and an established network within Singapore's asset management and financial services ecosystem.

Key Responsibilities

Business Development & Client Acquisition

• Develop and maintain relationships with asset management companies, fund managers, family offices, wealth management firms, and other financial institutions.
• Identify and pursue new business opportunities to support the firm's growth objectives.
• Lead client acquisition efforts, including prospecting, proposal development, commercial negotiations, and contract discussions.
• Build and manage a pipeline of prospective clients and strategic partners.

Industry Advisory & Strategic Consulting

• Advise clients on market expansion opportunities, business development strategies, partnership initiatives, and industry best practices.
• Support clients in evaluating market trends, competitive positioning, and business growth opportunities within Singapore and the region.
• Conduct industry research and market analysis to identify emerging opportunities and potential business risks.
• Prepare business proposals, market assessments, and strategic recommendations for clients and management.

Stakeholder & Partnership Management

• Establish and maintain strong relationships with senior executives, business leaders, and industry stakeholders.
• Coordinate with clients and internal teams to ensure the successful execution of consulting engagements and business initiatives.
• Represent the company at industry conferences, networking events, and business forums.
• Facilitate collaboration opportunities between clients, strategic partners, and industry participants.

Market Intelligence & Industry Research

• Monitor developments within the asset management, wealth management, fintech, and broader financial services sectors.
• Analyse regulatory, commercial, and competitive developments impacting clients and industry participants.
• Provide regular insights and recommendations to support business planning and decision-making.

Requirements

• Bachelor's Degree in Business, Finance, Economics, Management, Marketing, or a related discipline.
• Minimum 5–8 years of experience in business development, consulting, relationship management, corporate advisory, financial services, asset management, or related sectors.
• Strong understanding of the asset management, wealth management, fintech, or financial services landscape.
• Proven experience in client acquisition, stakeholder engagement, and partnership development.
• Excellent communication, presentation, negotiation, and relationship management skills.
• Strong analytical and problem-solving abilities with a commercial mindset.
• Ability to manage multiple projects and stakeholders in a dynamic environment.
• Self-motivated, results-oriented, and capable of working independently.

Preferred Qualifications

• Existing network within the asset management, financial services, fintech, or investment ecosystem in Singapore and the region.
• Experience working with consulting firms, advisory businesses, financial institutions, or corporate strategy teams.
• Familiarity with regional business development and cross-border partnership initiatives.
• Experience engaging C-suite executives, business owners, and institutional stakeholders.

The Growth and Platform Management Specialist at Lianhe Zaobao is a dynamic, hybrid role responsible for both the strategic design and daily execution of our digital audience growth initiatives. Reporting to the Editor/Associate Editor, you will serve as a key driver in transforming casual readers into a highly engaged, loyal community. You will combine editorial judgment with data-driven insights to manage platform curation, optimize content distribution, and implement loyalty-building tactics across newsletters and push notifications.

Key Responsibilities

1. Daily Digital Operations & Curation

• Platform Management: Execute daily digital strategy by managing homepage curation (story queues and tickers) and performing quality control for all digital content.
• Content Distribution: Schedule and deploy targeted push notifications and manage the production of daily newsletters to drive direct traffic.
• On-Platform Engagement: Implement recirculation strategies, such as related article modules and personalized recommendations, to increase time-spent-on-site.

2. Content Strategy & Optimization

• Strategic Translation: Convert audience insights and data reports into actionable strategies for new content formats and distribution channels.
• Discoverability: Execute SEO best practices, keyword management, and explore emerging channels like Generative Engine Optimization (GEO) to convert search audiences into loyal users.
• Loyalty Programs: Work with cross-functional teams to support initiatives like Subscription team, ZB Club or ZB Rewards through optimized digital touchpoints.

3. Innovation & Product Collaboration

• Product Liaison: Identify and champion new product features that address audience pain points, working with the Product Manager to test new functionalities.
• Emerging Tech: Pilot and integrate new AI tools into daily workflows to enhance the user experience and internal efficiency.
• Knowledge Sharing: Monitor industry trends and best practices to advise the newsroom on high-engagement content packaging.

Requirements & Expertise

• Experience: 3–5 years in a digital content, audience development, or newsroom producer role within a media organization.
• Editorial Acumen: Exceptional editorial judgment, copywriting skills, and a strong eye for visual curation
• Technical Proficiency: Deep understanding of CMS, publishing tools, and digital content strategy including SEO and loyalty programs.
• Analytical Mindset: Ability to interpret data dashboards to inform both daily content decisions and long-term engagement tactics.
• Cross-functional Collaboration: Demonstrated ability to work under pressure and collaborate across editorial and technical teams.

About the Role

We are seeking a proactive and detail-oriented professional to support the smooth operations of a multi-site healthcare environment. This role oversees facilities management, equipment maintenance, renovation projects, contractor performance, and operational support to ensure safe, efficient, and compliant day-to-day operations.

Who should apply? Candidates who are looking to:

• Gain broad exposure across facilities management, operations support, project coordination, vendor management, and budgeting in one role.
• Build strong career progression opportunities into Facilities Manager, Operations Manager, Project Manager, or Senior Management positions.
• Develop valuable experience in tendering, contracts, KPI management, compliance, and stakeholder engagement that is transferable across industries.
• Be part of a stable and reputable healthcare environment, offering long-term career security and structured growth.
• Work on meaningful projects that improve infrastructure, service delivery, and day-to-day operations supporting patient care.

Key Responsibilities

• Manage daily facilities operations across multiple sites, ensuring compliance with all statutory, safety, and operational regulations.
• Work closely with contractors and vendors on maintenance, repairs, and service delivery standards.
• Support budget planning, outsourcing exercises, tender processes, and contract awards.
• Develop, monitor, and review service KPIs to drive contractor accountability and performance.
• Ensure preventive maintenance, corrective maintenance, and ad-hoc works are completed to required standards.
• Conduct regular site inspections and vendor performance reviews to identify improvement opportunities.
• Gather user requirements for facilities enhancement works and ensure timely delivery within approved budget.
• Support the maintenance and servicing of biomedical, physiotherapy, dental, and clinical equipment.
• Coordinate repair schedules, preventive maintenance, and vendor servicing activities.
• Manage renewals of equipment licences, certifications, and regulatory compliance requirements.
• Coordinate project activities, meetings, and progress tracking for upgrading, renovation, and new works.
• Prepare project proposals, budgets, cost estimates, and approval papers.
• Ensure renovation and improvement works are completed on time, within budget, and with minimal operational disruption.
• Maintain project documentation including SOPs, drawings, schedules, databases, and status reports.
• Process claims, invoices, and payment documentation while liaising with finance, consultants, and contractors.
• Prepare budget utilisation reports, evaluation papers, progress reports, and management presentations.
• Interpret plans, specifications, and contract terms for stakeholders, consultants, and vendors.
• Support quotation / tender / RFP exercises, evaluation, and award recommendations.
• Monitor project risks and ensure mitigation plans are in place to protect ongoing business operations.
• Coordinate operational readiness across pre-construction, construction, handover, and post-completion phases.

Requirements

• Min. Degree in Architecture, Building Management, Facilities Management, Engineering (Civil / Structural / Mechanical / Electrical), Building Science, or related discipline.
• Minimum 0–3 years of relevant experience in facilities operations, building management, project coordination, or infrastructure support.
• Familiarity with AutoCAD, Microsoft Office, and project management software is advantageous.
• Knowledge of Workplace Safety & Health (WSH) requirements preferred.
• Strong communication, stakeholder management, and interpersonal skills.
• Able to manage multiple priorities in a fast-paced environment.
• Independent, organised, and detail-oriented with strong follow-through.
• Positive attitude and strong team player mindset.

Qualified applicants, please send a copy of your resume in MS Word to:

melanietay@recruitexpress.com.sg

or call Melanie at 6736 3280 for further enquiries

All information will be treated with confidentiality and only selected candidates would be notified

Consultant: Melanie Zheng Zhiyuan

Designation: Principal Consultant/Division Manager

CEI Reg No: R1104774

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Senior leadership role responsible for end-to-end product governance, regulatory oversight, portfolio management, and frontline enablement for Insurance Premium Financing (IPF) across Asia. The role includes Material Risk Person (MRP) accountability, strong engagement with Risk, Legal, Compliance, and driving product innovation and digitization.

In this role, you’re expected to:

• Manage end-to-end product lifecycle, including program updates, launches, and post-implementation tracking.
• Expand product globally.
• Lead product governance for new insurance product variants, including financing eligibility assessments.
• Partner with Risk on portfolio monitoring, underwriting alignment, and delinquency management.
• Oversee loan documentation standards (applications, offer letters, assignments, disclosures) with Legal/ICRM approvals.
• Drive regulatory engagement, including submissions, reviews, and governance forums.
• Act as Material Risk Person (MRP) (where applicable) and represent IPF in senior governance forums.
• Manage internal/external audits and execute controls and testing.
• Lead business management activities, including reviewing revenues, balances, forecasting models and issue escalation.
• Support with training, and solutioning for insurance financing strategies.
• Track portfolio metrics.
• Drive process improvements across Credit Operations, Risk, Compliance, and Frontline.
• Define and execute Technology Book of Work, including UAT, releases, and digital/STP enhancements.
• Monitor market trends and ensure offering is competitive.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Development Value

• Direct exposure to leadership and regulators.
• Opportunity to operate in a high-impact governance capacity.
• Broad cross-functional leadership.
• Influence product strategy, innovation, and portfolio health.

As a successful candidate, you’d ideally have thefollowing skills and exposure:

• Bachelor’s degree required.
• Advanced degree or relevant certifications preferred.
• 10+ years in insurance premium financing, lending products, or private banking credit.
• Strong understanding of credit risk, legal documentation,  insurance industry, and portfolio monitoring.
• Experience with regulatory frameworks and governance forums.
• Proven track record in product management and stakeholder engagement.
• Strong risk and control mindset.
• Advanced stakeholder management and influencing skills.
• Ability to operate in complex, matrixed environments.
• Strong analytical and problem-solving capabilities.
• Experience in process transformation and digitization initiatives.

Looking to build a rewarding career in a fast-paced, people-centric environment where you can develop valuable business, consulting, and relationship management skills?

We are seeking motivated individuals who are eager to learn, grow, and make an impact in a dynamic professional setting. This opportunity offers structured training, mentorship, and exposure across talent acquisition, business development, client engagement, and market advisory functions.

Key Responsibilities

• Identify and engage talent through various sourcing and recruitment strategies
• Build and maintain strong relationships with clients and candidates
• Support business development initiatives and contribute to market growth opportunities
• Stay informed on employment market trends and provide relevant insights to clients and candidates
• Deliver professional career guidance and talent advisory services
• Participate in client discussions, proposal preparation, and business planning activities
• Collaborate with internal teams to deliver quality recruitment and workforce solutions

Requirements

• Diploma or Degree in any discipline
• Strong interest in business development, recruitment, consulting, marketing, or human capital management
• Excellent interpersonal and communication skills
• Driven, proactive, and able to thrive in a collaborative team environment
• Demonstrated leadership, teamwork, or extracurricular involvement will be advantageous
• Comprehensive training and mentorship will be provided

If you are keen to explore this opportunity, please submit your updated resume to careerwithus@recruitexpress.com.sg with the subject header "Management Associate Application".

We look forward to hearing from you.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Our client is actively searching for a Senior Executive or Executive (Programme Management and Student Support) to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Plan and conduct student orientation activities prior to term commencement.
• Manage student-related administration in the Learning Management System and Student Management System, including account creation, module enrolment, student records, and deactivation of inactive accounts.
• Monitor students’ term enrolment, advise students on their study pathway, and ensure accurate module enrolment.
• Ensure course invoices are issued to students and follow up on payment matters where required.
• Assign students to tutorial groups and ensure students are informed accordingly, where applicable.
• Monitor student pass validity and ensure international students maintain valid student passes.
• Track student attendance during the term and follow up with students with low attendance.
• Liaise with university partners on student administrative matters for university programmes.
• Conduct staff-student liaison meetings with faculty and university partners, and carry out regular class visits.
• Coordinate assessment-related matters, including reassessment dates and liaison with the examination department.
• Support post-term activities, including end-of-course evaluations, student status updates, student pass cancellation for graduated students, and graduation ceremony preparation.
• Provide course counselling and administrative support for student requests such as deferment, withdrawal, and programme transfer.
• Attend to student enquiries through walk-ins, emails, mobile app, and service channels.
• Support open house events, student-related activities, and any other ad-hoc duties as assigned.

The ideal candidate will need to have the following qualities and experience:

• Degree in any discipline.
• 3 to 4 years of relevant experience in programme administration, student services, education administration, or a related function.
• Good understanding of higher education qualifications in Singapore and internationally will be an advantage.
• Strong administrative and organisational skills, with good accuracy, numeracy, and attention to detail.
• Good written and verbal communication skills, with the ability to liaise effectively with internal and external stakeholders.
• Able to plan, prioritise, and manage work independently, including during peak periods or under time pressure.
• Good team player with a flexible approach to supporting team outcomes.
• Proficient in Microsoft Office applications, including Word, PowerPoint, and Excel.
• Knowledge or experience in using resource optimisation tools will be advantageous.
• Able to work on staggered working hours when required.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

About Restorative Care Department:

Restorative Care Department (RCD) was started in 2006, with one Family Resource Centre located within Prison Link Centre (Changi) specializes in serving offenders, ex-offenders and their families through a variety of programmes.

Case Management Services (CMS) was launched in 2019 to provide short-term case management for releasing inmates. Its objectives are to assist clients and their families with reintegration into society, offer individual support and guidance for transitioning back into the community, and address criminogenic needs to prevent re-offending and relapse.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders, and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders, and/or their next of kin
• Required to cover office duties at various centres

Requirements:

• Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Possess at least two (2) years of experience working in a similar setting (e.g. Social service agencies)
• Comfortable to work with offenders and ex-offenders in Police and Prison settings
• Able to work in a fast-pace and stressful environment.
• Required to work on weeknights and weekends on needs basis
• Has maturity, communication skills and interpersonal skills to work with professionals, and families from diverse backgrounds
• Able to develop empathy/ empathic responses, reflective capacity self-awareness.
• Adaptive with multi-tasking skills and problem-solving skills
• Personal effectiveness, independence, and good time management
• Has strong writing skills
• Team player

Work Location: Simei

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.