Total 1,385 Full-time information technology job vacancies in Singapore

Commercial Director, APAC (SaaS FinTech)

About the Company

Hiring for a fast-growing global technology company delivering SaaS solutions to financial institutions, fintechs, payment providers, and regulated businesses across APAC. The platform helps organizations accelerate digital transformation, improve operational efficiency, and navigate an increasingly complex regulatory and commercial landscape.

We are seeking an experienced Commercial Director to lead strategic revenue growth initiatives and strengthen relationships with enterprise clients and partners across the region.

The Opportunity

As Commercial Director, you will be responsible for driving new business acquisition, expanding key client relationships, and developing go-to-market strategies across APAC. You will work closely with senior stakeholders across Sales, Product, Marketing, Partnerships, and Customer Success to accelerate growth and deliver long-term commercial value.

This role is ideal for an experienced enterprise sales leader with a strong track record of selling SaaS, fintech, payments, banking technology, regtech, or digital transformation solutions into large corporate and financial services clients.

Key Responsibilities

Revenue Growth & Business Development

• Develop and execute regional commercial strategies to achieve ambitious revenue targets.
• Identify, qualify, and secure new enterprise business opportunities across APAC.
• Build and manage a strong pipeline of strategic opportunities across key markets.
• Drive the full sales lifecycle from prospecting through contract negotiation and deal closure.

Enterprise Client Engagement

• Establish and maintain relationships with C-suite executives and senior decision-makers.
• Understand client business challenges and position technology solutions that deliver measurable outcomes.
• Lead complex commercial discussions, proposals, and contract negotiations.
• Act as a trusted advisor to customers throughout the sales process.

Strategic Partnerships

• Develop and expand relationships with strategic partners, industry stakeholders, and ecosystem participants.
• Identify partnership opportunities that support revenue growth and market expansion.
• Collaborate with channel and alliance partners to generate new business opportunities.

Cross-Functional Collaboration

• Partner with Product, Marketing, Customer Success, and Operations teams to ensure successful client outcomes.
• Provide market feedback and customer insights to support product development and commercial strategy.
• Contribute to forecasting, pipeline management, and business planning activities.

Market Leadership

• Monitor market trends, competitive developments, and emerging opportunities within fintech and SaaS.
• Represent the company at industry conferences, client meetings, and networking events.
• Act as a brand ambassador within the financial services and technology ecosystem.

Requirements

• 10+ years of experience in enterprise sales, business development, or commercial leadership roles.
• Proven track record of exceeding revenue targets within SaaS, fintech, payments, regtech, banking technology, or enterprise software environments.
• Experience managing complex sales cycles involving multiple stakeholders and executive-level decision-makers.
• Strong network across financial institutions, fintech companies, digital banks, payment providers, or large enterprises.
• Demonstrated ability to negotiate and close high-value commercial agreements.
• Excellent communication, presentation, and stakeholder management skills.
• Strong commercial acumen with the ability to balance strategic thinking and hands-on execution.

Preferred Experience

• Experience selling into banks, financial institutions, payment companies, or regulated industries.
• Knowledge of cloud-based software, digital transformation initiatives, and emerging financial technologies.
• Exposure to international or regional APAC markets.
• Experience working within high-growth technology or venture-backed environments.

Job Description & Requirements

Key Responsibilities

Technical & Application Responsibilities

• Act as a subject‑matter expert (SME) for quantum and ultrafast photonics technologies, including: Superconducting qubits, photonic quantum systems, and associated control architecturesFemtosecond laser systems, ultrafast optics, and laser–matter interaction principles Cryogenic systems, RF/microwave signal chains, cabling, filtering, and system integration
• Support customers in: Designing and optimizing quantum and photonic hardware setups, including ultrafast laser integration Understanding hardware–software trade‑offs across qubit platforms and photonic architectures Troubleshooting system‑level, optical, and measurement challenges involving cryogenic, RF, and femtosecond laser subsystems
• Develop and deliver: Application notes, technical documentation, and reference system architectures covering quantum, cryogenic, and ultrafast laser‑based systems Demonstrations, benchmarks, and proof‑of‑concept (PoC) implementations
• Collaborate closely with internal engineering and product teams to: Provide structured customer feedback Influence product roadmap and future development decisions

Sales & Customer‑Facing Responsibilities

• Serve as the technical front‑line in customer engagements, partnering with Sales teams in: Pre‑sales technical discussionsCustomer discovery meetings Technical qualification of opportunities
• Clearly articulate product value propositions, including: Why a specific femtosecond laser, cryogenic system, control platform, cabling solution, or photonic architecture is suitable for a given use case Technical differentiators versus competing solutions
• Deliver: Technical presentations, live demonstrations, and workshops for customers and partners On‑site or virtual system walkthroughs and training sessions involving quantum and ultrafast laser systems
• Support proposal development by providing: Technical input for quotations, system configurations, and solution architectures
• Build trusted relationships with: University laboratories National research institutes Quantum startups and industrial partners

Required Qualifications

Education & Background

• PhD or Master’s degree in Physics, Quantum Engineering, Applied Physics, Electrical Engineering, or a closely related field
• 3–5+ years of hands‑on experience in one or more of the following: Quantum computing research Quantum and photonics technologies Ultrafast / femtosecond laser systems Quantum hardware development Experimental physics or advanced instrumentation roles

Technical Skills

• Strong understanding of: Quantum computing fundamentals (quantum gates, circuits, and algorithms such as VQE, QAOA, Grover’s, Shor’s)Quantum noise, decoherence, and error‑mitigation concepts
• Hands‑on experience with experimental systems, including: Cryogenic or low‑temperature systemsRF/microwave or optical control systems Femtosecond lasers, ultrafast optics, pulse characterization, and beam delivery Photonic quantum devices and PIC platforms
• Proficiency in Python and experience with at least one quantum or scientific framework: Qiskit, Cirq, PennyLane, Perceval, Quantify, or similar
• Familiarity with instrumentation and control stacks such as: Zurich Instruments, Qblox, Keysight, or equivalent platforms Automation tools (Python, LabVIEW, MATLAB)
• Strong ability to translate complex physics and photonics concepts into clear, customer‑relevant value

Nice‑to‑Have

• Experience working with: Cryogenic dilution refrigerators Quantum photonic integrated circuits (PICs)Ultrafast laser laboratories or laser‑based quantum experiments

HealthShare Architect
12 months contract, renewable
Fully Onsite, Singapore

• The HealthShare Architect is a senior leadership role responsible for the strategic vision, design, and governance of the organisation’s Health Information Exchange (HIE) and interoperability platform built on InterSystems HealthShare and IRIS for Health.
• The role ensures the architecture is scalable, secure, and compliant with healthcare regulations and industry mandates (e.g., HIPAA and HL7 FHIR), while aligning with broader enterprise IT strategy and enabling reliable clinical data exchange across internal systems and external partners.
• Define and own the technical roadmap and future-state architecture for the InterSystems HealthShare platform, including on-premise, cloud, and hybrid deployment models and integration patterns.
• Lead the design and implementation of large-scale, complex clinical data integrations and workflows using InterSystems IRIS for Health/HealthConnect, with a focus on high availability, resilience, and performance.

REQUIRED EXPERIENCE & SKILLS

• 10+ years of progressive experience in Healthcare IT, with at least 5 years specialising in architecting solutions using InterSystems HealthShare (or Ensemble/Cache9).
• Deep, demonstrable expertise across the InterSystems technology stack including HealthShare, IRIS for Health/HealthConnect, and Cache9 ObjectScript.
• Expert-level knowledge of interoperability standards including HL7 v2, CDA/CCDA, IHE profiles, and comprehensive HL7 FHIR implementation.
• Bachelors or Masters degree in Computer Science, Health Informatics, or a related technical field.
• InterSystems Certified Architect or other relevant high-level InterSystems certifications (preferred).
• Relevant cloud certification (AWS/Azure/GCP) is an advantage.

Job Overview

We are seeking a reliable and responsible Driver & Warehouse Assistant to support our daily delivery operations. This role primarily focuses on delivery and logistics support, with additional assistance in general operational and facility-related tasks. This position is important in ensuring timely deliveries and smooth day-to-day operations. 

Key Responsibilities

• Perform daily delivery and collection of goods to customers and suppliers
• Ensure safe loading, unloading, and handling of items
• Assist in route planning and delivery scheduling when required
• Maintain cleanliness and basic upkeep of the company vehicle
• Ensure timely and accurate delivery of items

Logistics Support

• Assist in warehouse operations such as receiving and dispatching goods
• Support packing and preparation of deliveries
• Assist in stock movement and basic inventory handling

Facilities & General Support

• Assist with basic maintenance tasks (e.g. minor repairs, facility upkeep)
• Support ad-hoc operational needs such as internal moves or urgent errands
• Coordinate and support other departments when necessary

Requirements

• Valid Class 3 driving license (Singapore)
• Comfortable with physical work (loading/unloading items)
• Responsible, punctual, and safety-conscious
• Able to work independently and handle ad-hoc tasks
• Basic handyman or technical experience is an advantage
• Prior experience as a delivery driver, warehouse assistant, or technician preferred

Position Summary

The Active Alignment Process Engineer is responsible for developing and optimizing optical alignment processes used in transceiver manufacturing. This role focuses on optical coupling performance, automation, equipment optimization, process stability, and NPI support.

Qualifications

Education

• Bachelor's degree or above in Optical Engineering, Electronics Engineering, Mechanical Engineering, Photonics, Physics, Manufacturing Engineering, or a related field.

Experience

• 5+ years of hands-on experience in optical assembly, precision alignment, semiconductor packaging, or photonics manufacturing.
• Experience with optical transceiver manufacturing is highly desirable.

Technical Skills

• Strong understanding of Active Alignment principles and optical coupling mechanisms.
• Experience with active alignment systems and automation platforms.
• Familiarity with:
• XYZ positioning stages
• 6-axis alignment systems
• Vision systems
• Motion control systems
• Understanding of optical performance measurements such as:
• Coupling efficiency
• Insertion loss
• Optical power measurements
• Experience in process development, recipe optimization, and troubleshooting.
• Knowledge of photonic packaging and optical assembly processes is preferred.
• Familiarity with SPC, DOE, and process capability analysis.

Soft Skills

• Excellent analytical and problem-solving skills.
• Strong communication and collaboration abilities.
• Ability to work effectively with multidisciplinary engineering teams.

Key Responsibilities

• Develop, qualify, and optimize Active Alignment processes for optical transceiver products.
• Establish and maintain alignment recipes, process parameters, and operating procedures.
• Optimize optical coupling performance, process repeatability, and manufacturing throughput.
• Improve:
• Yield
• Alignment accuracy
• Equipment utilization
• Process stability
• Cycle time
• Investigate optical performance failures and manufacturing issues.
• Support NPI projects, engineering builds, and product transfer into mass production.
• Collaborate with Product, Optical Design, Process, Test, and Manufacturing Engineering teams.
• Conduct process characterization, capability studies, and DOE experiments.
• Develop and maintain Bonding Programs, alignment recipes, SOPs, and Work Instructions.
• Participate in equipment installation, qualification, and acceptance activities.
• Ensure manufacturing processes meet quality, reliability, and customer requirements.
• Drive continuous improvement initiatives to enhance operational efficiency and product performance.

All the responsibilities we will trust you with:

• Provide Level 2 technical support for IMACS systems, including CCTV, Access Control, Alarm Systems, and backend IT infrastructure (servers, storage, network).
• Support installation, testing, commissioning & configure network devices such as workstations, routers, and switches. Maintain system components in accordance with project and operational requirements.
• Troubleshoot and diagnose basic hardware, software, and local area network (LAN) incidents and system faults, including root cause analysis and escalation to Level 3 or vendors when required.
• Respond efficiently to automated alerts and fault calls, performing initial troubleshooting and escalation within defined operational timelines.
• Support corrective, preventive, and request maintenance activities in line with ITSM processes and SLA commitments.
• Perform server/VM administration health monitoring (production and DR environments) PTRG, Server disk space etc.
• Support implementation, migration, and system upgrades, including preparation of implementation plans, migration plans, and rollback procedures.
• Support in conducting testing and commissioning activities, including FAT/SAT, and ensure defects are rectified prior to acceptance.
• Liaise with Project Managers, Maintenance Managers, and stakeholders to coordinate site activities, schedules, and issue resolution.
• Participate in incident, problem, change management processes and change request.
• Ensure accurate documentation and audit compliance, including: Work instructions / SOPs, As-built documentation & Service reports and incident logs.
• Support high availability operations by ensuring systems meet uptime, resilience, and disaster recovery (DR) requirements.

Your areas of knowledge and expertise that matter most for this role:

• Minimum Nitec/Diploma in Engineering (Electrical/Electronic/IT) or related field preferred
• At least 2 years’ experience in OT/IT environment preferred
• Knowledge of networking (IP/TCP)
• Experience in CCTV, Access Control, and system servers
• Exposure to system security (OS hardening, patching, AV) 
• Relevant IT certifications will be an advantage
• Good communication and positive attitude
• Comfortable with shift work

About the Role

We are seeking a proactive and customer-focused Sales Executive to manage existing customer accounts while actively developing new business opportunities. The successful candidate will be responsible for maintaining strong customer relationships, identifying growth opportunities, and expanding our customer base.

Key Responsibilities

Account Management

• Manage and grow existing customer accounts.
• Conduct regular customer visits and follow-ups.
• Prepare and follow up on quotations.
• Identify opportunities for cross-selling and upselling.
• Resolve customer issues and ensure customer satisfaction.

Business Development

• Prospect and acquire new customers.
• Conduct sales presentations and product demonstrations.
• Develop new business opportunities in industrial and commercial sectors.
• Build and maintain a healthy sales pipeline.

Sales Administration

• Maintain customer records and sales activities.
• Submit weekly sales reports.
• Update CRM and customer database.

Requirements

• Diploma or Degree in Business, Engineering, Marketing, or related field.
• 2–5 years of B2B sales experience.
• Strong communication and negotiation skills.
• Self-motivated and results-oriented.
• Possess own transport and willing to travel for customer visits.
• Experience in industrial, safety, PPE, laboratory, engineering, or related industries is an advantage.

What We Offer

• Competitive salary package.
• Sales commission and performance bonus.
• Career growth opportunities.
• Training and product support.

About the Role 

Uber Delivery is revolutionizing instant delivery and making dining or shopping effortless: from eating locally, to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working with APAC Delivery means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities. 

The Strategic Merchant Operations Manager role is a unique opportunity to help grow Uber Eats. In this position, you will focus on driving operational excellence by partnering with internal stakeholders and some of our largest restaurant partners. This role calls for creative problem-solving, advanced analytics, critical thinking, a desire for execution excellence and outstanding relationship-building skills. 

Your Impact in Role 

• Leverage Uber data to effectively drive key insights and scale processes
• Work cross-functionally to make decisions that require alignment across internal and external stakeholders 
• Develop analytical frameworks to project, generate, and prioritize business initiatives 
• Drive business review cadence and develop reporting frameworks to facilitate alignment, learning, improvement, and accountability 
• Develop best-in-class tools, insights, and processes to effectively scale operations across our business and our merchant partners 
• Share and scale best in class learnings to peers in similar roles across the other Uber mega-regions 
• Partner with stakeholders from our largest merchants to uncover opportunities and strategically drive business outcomes.

Requirements

• 5+ years of experience in strategy, operations, consulting, analytic tech, finance, or related field
• Strong cross-functional stakeholder management
• Experience working with senior stake holders across different functions
• Bachelor’s Degree in a related field (Business Administration, Economics, Finance, Data/Business Analytics)

As a Digital Business Analyst, you will support the Chief Information Officer (CIO) and collaborate with cross-functional teams to deliver user-centric solutions aligned with business objectives. You are a proactive, self-motivated and resourceful team member with good tech/digital knowledge and strong influencing skills. You are passionate about driving product initiatives and adept at facilitating stakeholder engagement while constantly looking for new ways to apply digital technologies and AI to meet Agency and citizen needs.

What You Will Be Working On

· Elicit citizen/business needs through service journeys and develop business cases via rapid prototyping.

· Develop user stories, specifications, and acceptance criteria, building prototypes to validate requirements and measure value.

· Evaluate and recommend technologies (including AI tools), aligning with government's technology directions and WOG central solutions, through hands-on experimentation.

· Identify and adopt appropriate development methodologies (e.g., Agile, Waterfall) for various environments.

· Ensure system readiness for deployment and analyse the impact of changes.

· Assist the CIO in identifying digital transformation opportunities.

· Define product vision, roadmap, and objectives aligned with business strategy.

· Communicate product strategies and use data to inform decisions.

What We Are Looking For

· Degree in a relevant IT field with 4+ years of experience in IT business analysis, solution design, and testing.

· Experience in at least one full software/product development cycle (Agile preferred).

· Strong analytical, problem-solving, and influencing skills.

· Strong stakeholder management skills with ability to engage users at all levels and facilitate discussions

· Proactive, motivated, and inquisitive mindset.

· Ability to code and iterate during planning sessions and conduct workshops.

Preferred Skills:

· Business Analysis certification (e.g., CBAP).

· Past development or consulting experience.

· Experience in Agile, Knowledge Management, or Service Design.

Good-to-have Skills:

· Some exposure to modern web technologies such as React, JavaScript, Python, Java, or .NET (C#) will be an advantage.

· Familiarity with government development tools and CI/CD concepts, including SHIP/HATS, is a plus.

· Experience working with Agile tools such as Figma, Miro, or JIRA

· Experience facilitating workshops, focus groups, and sprint reviews

· Knowledge of data analytics and product metrics

· Certification such as Scrum Master or Product Owner is a plus

· Experience with development workflows using tools like SHIP/HATS, GitHub or GitLab for code management and collaboration

· Experience to rapid application development platforms such as OutSystems

· Working experience with content management systems such as Sitefinity, SharePoint Online, or similar platforms

· Singaporean only

The Assistant Manager / Senior Assistant Manager plays a key role in enhancing the overall student experience for international students at SIT. The incumbent will support the integration, well-being, and success of international students through tailored programmes, holistic support services, and engagement initiatives that foster a sense of belonging and cross-cultural understanding within the SIT community.

Key Responsibilities:

International Student Support & Integration

• Serve as a primary point of contact for international students, providing guidance on campus integration resources such as accommodation, visa applications, student insurance, setting up bank accounts, adaptation to Singapore, and campus life.
• Act as a liaison for internal and external stakeholders seeking information or collaboration related to international student integration.
• Design, develop and deliver programmes that promote intercultural exchange and facilitate social integration between local and international students.
• Collaborate with key stakeholders, including student organisations, residential services, and academic departments, to co-create inclusive and impactful integration initiatives.
• Provide support and guidance to students in planning and executing integration activities.

Student Well-being & Advisory

• Monitor the overall well-being of international students and proactively reach out to those who may require additional support.
• Refer students to appropriate internal services such as counselling, health services, or academic advising as needed.

Compliance and Administration

• Contribute to the development of resources such as handbooks, guides, and communication materials tailored to international students.
• Compile data, prepare reports, and conduct surveys for submission to the Ministry of Education (MOE) and internal stakeholders.

About Alphatok Alphatok is a Singapore-based B2B AI technology company focused on delivering practical, enterprise-grade AI solutions. We help enterprises and government organizations adopt AI through: AI-driven business systems (CRM, ERP, intelligent workflow platforms) AI Agents, RAG, and private LLM deployments Custom enterprise software development and long-term technical support

Job Summary

You will lead the full sales cycle to drive commercial growth for Alphatok’s B2B AI business. This role involves shaping go-to-market strategies, managing complex enterprise sales, and delivering AI-driven transformation solutions to diverse clients.

Responsibilities

Business Development & Sales

• Identify, develop, and close B2B sales opportunities with enterprises, government bodies, and mid-to-large organizations to drive revenue growth
• Sell AI software solutions, customized systems, and long-term service contracts by aligning offerings with client needs
• Translate customer business challenges into tailored, commercial AI solutions that address strategic objectives

Client & Solution Engagement

• Collaborate with technical teams to design and present AI-driven solutions that meet client requirements
• Lead client meetings, deliver solution presentations, prepare proposals, and negotiate contracts to secure deals
• Build and maintain long-term client relationships to drive contract renewals, upselling, and cross-selling opportunities

Sales Strategy & Team Building

• Contribute to the development of sales strategies, pricing models, and sales process improvements to enhance effectiveness
• Support the design and optimization of CRM and sales management workflows to improve sales operations
• Mentor junior sales or pre-sales team members, fostering their professional growth and enhancing team capabilities

Required competencies and certifications

• 3+ years of B2B sales experience in software, IT services, SaaS, or digital transformation
• Proven ability to manage enterprise-level deals with long sales cycles independently
• Strong capability to sell complex, solution-based offerings
• Demonstrated interest in AI, software, and emerging technologies

Preferred competencies and qualifications

• Background in AI, SaaS, system integration, or consulting firms
• Experience in the Singapore or Southeast Asia market
• Exposure to government, large enterprise, or regulated-industry clients
• Strong English communication skills

We are online Christian Bookstore and our website is www.ettonbookstore.com. This position is open to candidates who can meet below full requirements or partial. Fresh graduate also welcome to apply.

1. Responsible for the daily operations of e-commerce: processing daily sales orders, order fulfillment, inventory updates, product dispatch, invoicing, and responding to customer inquiries etc..

2. Promptly address customer inquiries, feedback, reviews, and resolve any customer concerns related to online orders and social media platforms.

3. Participate in and support e-commerce initiatives to enhance customer loyalty, engagement, and purchase behavior.

4. Create and maintain website content, ensuring all content is up-to-date, and verify that all pages, products, and prices on the site are accurate and in line with trading standards.

5. Develop and execute strategies and campaigns to achieve e-commerce platform sales targets, with full responsibility for budget management, performance evaluation, optimization, and analysis.

6. Manage brand presence on third-party e-commerce platforms such as Shopee, Lazada, Tiktok, etc., through collaborative campaigns to maximize brand exposure and generate more sales.

7. Prepare weekly/monthly sales reports for management review.

8. Provide analytical reports on online sales and browsing activities, customer behavior, and purchasing patterns.

9. Work closely with the Finance team for monthly account closing reports.

10. Understand the current system's capabilities and limitations and continuously implement improvements to systems and processes.

11. Closely monitor competitors' activities and stay updated on current market trends.

12. Plan and execute the operational flow of e-commerce operations, activities (e.g., live streaming, giveaway campaigns, etc.), and projects when required.

13. Provide administrative and accounting supports.

Requirements

1. Secondary School/O Level, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, preferably in the field of Marketing/Business Management or equivalent.

2. Candidates with specialization in Digital Marketing/E-commerce/website administration or equivalent are preferred.

3. Hands-on experience with Adobe Illustrator/Photoshop/After Effects/Shopify/WordPress.

4. Possess initiative and be results-oriented.

5. Meticulous and highly accurate in assigned tasks.

6. Good analytical skills and attention to detail.

7. Able to work independently in a fast-paced environment.

8. Able to cover other duties if required

Benefits

1. Appropriate training will be provided by Etton Bookstore to ensure you can perform your duties effectively.

2. Attractive basic salary, commission, and/or shares benefits will be offered to successful candidates.

3. Interested applicants, please state your expected salary, last drawn salary, and starting date.

4. Immediate position available

*We regret to inform that only shortlisted candidates will be notified.

Role Responsibilities: 

• Identify and troubleshoot a variety of difficult mechanical problems with limited supervision 

• Define, coordinate, perform and document engineering test reports  

• Develop, design, or modify mechanical engineering layouts, schematics, or drawings/specifications of difficult scope 

• Perform engineering analysis of difficult scope with limited supervision 

• Technically lead or execute projects; develop key suppliers and generate mechanical product specifications 

• Design, develop and implement custom mechanical tooling, fixturing and associated processes; enable the handling, assembly and/or disassembly of parts, components, sub-assemblies, and final assemblies; establish standards across all operational processes 

• Specify and review engineering documentation 

• Implement concepts for a variety of complex product issues and mechanical solutions 

• Clearly communicate complex or sensitive information; build consensus

Minimum Qualifications: 

• Bachelor’s degree

• 4-7 years of experience

• Demonstrated experience with CAD software, thermodynamics, sheet metal design, material selection, manufacturing methods, GD&T, flow analysis and/or • Design for Excellence principle

Preferred Qualifications: 

• Knowledge of the Applied Materials product life cycle, including prototyping, packaging, material selection and manufacturing methods  

Job Purpose:

Providing administration support, especially focus will be on:

1.       Website/webshop and Marcom activities

2.       After-show follow-up to materialize leads derived from exhibitions/shows

3.       Managing advertisements with distributors and publishers

4.       Product pricing maintenance on webshop and distributor platforms

5.       Developing marketing plans aligned with business goals

6.       Trademarks-related activities

7.       Maintaining and improving the company’s website

8.       Collaborating with distributors on marketing-related events

Key responsibilities:

1.       Undertake daily marketing administrative tasks

2.       Conceptualize and deliver collateral design (posters, banners, brochures, graphics)

3.       Contribute to video production for corporate and product promotion

4.       Conduct data entry and ad-hoc administration relating to Marcom

5.       Research and identify suitable global shows for participation

6.       Follow up on leads after exhibitions and shows

7.       Support departments in developing short- and long-term marketing plans

8.       Collaborate with internal teams to plan, execute, and monitor campaigns across digital and traditional channels (e.g., newsletters, brochures)

9.       Schedule and organize marketing events such as webinars, seminars, trade shows, and telemarketing activities

10.    Manage corporate social media platforms

11.    Plan and manage marketing budgets effectively, ensuring proper resource allocation

12.    Monitor competitor activities and collaterals within the semiconductor industry

13.    Assist in trademarks-related activities

14.    Maintain and continuously improve the company’s website

15.    Work with distributors on joint marketing events and initiatives

16.    Any ad hoc duties as required

Additional responsibilities:

1.       Assist in following up sales leads generated from marketing activities

Knowledge and skill requirements:

1.       Proficiency in marketing automation systems and integration with other technologies

2.       Ability to manage multiple projects with system integrators, distributors, and customers

3.       Strong technical capability and communication skills (oral and written) is preferred

4.       Good administrative experience alongside marketing expertise

5.       Fully conversant with MS Office

6.       Degree-level education with brand/sales marketing experience preferred, or equivalent experience

7.       Knowledge of electronics or semiconductor industry/product development is a plus

8.       Experience with marketing tools such as HubSpot, Google Analytics, WordPress, Mailchimp, etc.

9.       Demonstrated ability to achieve KPIs for paid Marcom campaigns

10.    Flexibility to work a varied schedule

About KGiSL:

KG Information Systems Private Limited (KGiSL) is a leading Information Technology (IT) solutions and services provider catering to the global investment banks, insurance, healthcare, education and supply chain domains with offices in India, Singapore, Malaysia, Thailand, Indonesia, Australia and the US. KGiSL is revolutionizing the process of Digital Transformation through world-class infrastructure and streamlined processes that creates innovative solutions and services. With the existing expertise in software consulting and staffing services, we are looking out for professionals who are interested to be part of this exciting journey and be involved in business development and sales.

We are pleased to share an exciting Business Analyst opportunity with our prestigious client in Singapore.

ROLE OVERVIEW

We are seeking a domain-expert RPA Business Analyst with deep, hands-on knowledge of Reinsurance operations and a proven track record of delivering intelligent automation programmes using UiPath. This is a specialist role within our Automation Centre of Excellence (CoE), focused exclusively on the reinsurance and insurance value chain — from treaty and facultative processing to bordereau reconciliation, claims management, and regulatory reporting.

The RPA BA will be the primary interface between reinsurance business stakeholders and the automation delivery team. You will own the end-to-end discovery, analysis, documentation, and governance of automation initiatives — producing artefacts to CoE standards while working closely with UiPath developers to ensure solutions are technically sound, compliant, and deliver measurable business value.

KEY RESPONSIBILITIES

Process Discovery & Analysis

• Lead structured process discovery workshops with underwriting, claims, finance, and reinsurance operations SMEs to capture end-to-end workflows

• Analyse and document As-Is reinsurance processes across treaty, facultative, bordereau, claims, and cession accounting workflows

• Assess automation feasibility, calculate complexity vs. benefit scores, and recommend processes for RPA, attended automation, or AI-assisted processing

• Produce As-Is and To-Be process maps using BPMN notation (Visio, Lucidchart, or equivalent) incorporating all exception paths and business rules

• Identify and document data sources, system integrations, and dependencies including reinsurance platforms (RI3K, Sequel, Remetrica, Xuber, or equivalent)

Documentation & Artefact Ownership

• Author high-quality Process Definition Documents (PDDs), Business Requirements Documents (BRDs), and Solution Design Documents (SDDs) to CoE standards

• Maintain a live automation register covering pipeline, in-flight, and production bots with version control, change logs, and ownership matrices

• Produce and maintain operational runbooks, exception-handling guides, and escalation procedures for each deployed automation

• Own UAT planning, test script authoring, execution coordination, defect tracking, and formal business sign-off documentation

• Prepare change management communications and end-user training packs for automation go-lives across reinsurance operations

• Deliver post-implementation benefits realisation reports tracking FTE savings, error rate reduction, SLA compliance, and ROI

Stakeholder Engagement & Governance

• Act as the primary point of contact for reinsurance business stakeholders throughout the automation lifecycle from discovery to hypercare

• Present automation proposals, solution designs, and delivery updates to senior stakeholders including COO, CFO, and CUO level

• Work closely with UiPath developers to validate technical designs against business requirements and ensure solution accuracy

• Collaborate with Compliance, Risk, and Internal Audit teams to ensure automations meet MAS regulatory requirements and internal control frameworks

• Support the development and continuous improvement of CoE documentation standards, templates, and governance frameworks

• Contribute to the quarterly automation pipeline review, prioritising opportunities based on strategic value and implementation complexity

UiPath Platform & RPA Knowledge

• Apply working knowledge of UiPath Studio, Orchestrator, and REFramework to validate technical designs and support developer decision-making

• Understand UiPath Document Understanding capabilities to scope intelligent data extraction from reinsurance documents (bordereaux, slips, endorsements)

• Define bot exception handling requirements, Orchestrator queue structures, and alerting thresholds in collaboration with the development team

• Participate in code reviews and UAT execution with an appreciation of RPA development best practices

• Support UiPath Process Mining or Task Mining exercises to objectively validate process discovery findings

REINSURANCE DOMAIN KNOWLEDGE

This role requires substantive reinsurance domain expertise. Candidates must demonstrate knowledge across the following areas:

Treaty Reinsurance

• Quota share, surplus, and excess of loss (XL) treaty structures, premium calculation methodologies, and profit commission arrangements

• Treaty bordereau processing: premium bordereau, claims bordereau, and cash call management across cedent portfolios

• Treaty accounting cycle: cession entry, reinsurance premium payable/receivable, and intercompany settlement

Facultative Reinsurance

• Facultative submission workflow: risk assessment, slip preparation, capacity placement, and certificate issuance

• Facultative premium and claims processing, including endorsement handling and cancellation workflows

Claims & Finance Operations

• Claims bordereau intake, IBNR reserve management, loss run generation, and reinsurance claims recoverable tracking

• Cash calls, loss portfolio transfers, and commutation processing

• Financial close processes: reinsurance entries, bordereau reconciliation, and management accounts preparation

Regulatory & Market Knowledge

• Familiarity with Singapore MAS regulatory framework for reinsurers and branches operating in Singapore

• Understanding of Lloyd’s of London market operations, ACORD messaging standards, and market reform initiatives (Blueprint Two)

• Working knowledge of IFRS 17 impact on reinsurance accounting and associated reporting automation opportunities

• Awareness of data governance, data lineage, and reconciliation control requirements in a regulated reinsurance environment

TECHNICAL & TOOLS EXPERIENCE

• 5–8 years of Business Analyst experience, with a minimum of 3 years in the reinsurance or specialty insurance sector

• Demonstrated experience delivering RPA automation programmes in a BA capacity, ideally using UiPath

• Proficiency in BPMN process mapping tools: Visio, Lucidchart, Bizagi, or equivalent

• Strong working knowledge of reinsurance platforms: RI3K, Sequel Eclipse, Remetrica, Xuber, or Majesco Treaty

• Familiarity with core insurance/reinsurance systems and their data structures (policy admin, claims, finance ledger)

• Proficiency with documentation and collaboration platforms: Confluence, SharePoint, Jira, or equivalent

• Ability to read and interpret SQL queries and API specifications to validate integration designs

• Experience with data analysis tools (Excel advanced, Power BI, or similar) for bordereau reconciliation and benefits tracking

• Basic understanding of UiPath Studio, Orchestrator, and REFramework is required; hands-on development experience is a strong advantage

DOCUMENTATION ARTEFACTS & OWNERSHIP

The RPA BA will own or co-own the following artefacts across the automation delivery lifecycle:

Artefact Description & Purpose

Process Definition Document

(PDD) Current-state workflow with inputs, outputs, business rules, exception paths, and automation feasibility score

Business Requirements

Document (BRD) Stakeholder needs, business objectives, constraints, assumptions, and acceptance criteria

Solution Design Document

(SDD) Bot architecture, component diagram, integration touchpoints, Orchestrator queue design, and error-handling strategy

As-Is / To-Be Process Maps BPMN swim-lane diagrams illustrating current vs. automated future-state workflows with time/cost benchmarks

Automation Pipeline &

Priority Matrix Scored backlog using complexity vs. benefit framework; used to drive CoE roadmap and sprint planning

UAT Test Scripts & Sign-off

Pack End-to-end test cases, expected vs. actual results, defect log, and formal business sign-off documentation

Operational Runbook Bot support procedures, exception-handling guide, alerting thresholds, escalation matrix, and restart instructions

Benefits Realisation Report Post-go-live metrics: FTE savings, processing time reduction, error rates, SLA compliance, and ROI calculation

Change Management & Training Pack End-user comms, training materials, process change summaries, and adoption tracking dashboard

Automation Register Live log of pipeline, in-flight, and production bots with version history, change log, and ownership

ELIGIBILITY & APPLICATION

Singapore Citizens and Permanent Residents are strongly encouraged to apply. Employment Pass (EP) sponsorship will be considered for candidates with highly specialised reinsurance domain expertise. All applicants must be eligible to work in Singapore at the time of application.

To apply, please submit your CV and a cover letter that clearly outlines: your reinsurance domain experience, specific RPA automation programmes you have contributed to as a BA, your documentation standards and artefacts produced, and your UiPath familiarity. Portfolio samples (PDDs, process maps, BRDs — anonymised) are welcome and encouraged.