Total 1,383 information technology job vacancies in Singapore

JJ Consulting Services is a recruitment firm and preferred partner for multinational companies expanding in Asia. Our consultants bring deep industry and functional expertise, delivering top professional and staffing solutions to clients and candidates. Our Client is an established company in Singapore, who is seeking to recruit a Chief Information Security Officer.

Job Summary

The Chief Information Security Officer (CISO) leads the development and implementation of comprehensive information security strategies and policies, ensuring compliance with regulatory requirements and aligning cybersecurity initiatives with organizational goals.

Responsibilities

• Lead the development and execution of cybersecurity strategies and action plans to secure executive support and drive organizational security posture
• Establish and enforce information security goals, policies, standards, and procedures aligned with whole-of-government cybersecurity directives
• Cultivate a culture of cybersecurity risk assessment and risk acceptance among stakeholders, end users, and ICT professionals
• Ensure organizational compliance with whole-of-government cybersecurity policies and standards through continuous monitoring and enforcement
• Review and endorse information security initiatives, developing risk management and mitigation plans to address emerging threats
• Advise management on selecting and deploying appropriate cybersecurity solutions and technologies to protect organizational assets
• Align IT operations and needs with strategic cybersecurity directions mandated by whole-of-government frameworks
• Implement change management processes to adapt cybersecurity measures in response to evolving threat landscapes

Required competencies and certifications

• Degree in Computer Science, Information Systems, Engineering, or equivalent
• Minimum 10 years of management experience in information security, with working knowledge of ICT operations, security policies, and procedures
• Strong interpersonal and stakeholder management skills to collaborate with cross-functional teams in formulating and monitoring security policies
• Ability to work effectively with multidisciplinary teams to institute and oversee security policies and procedures

Preferred competencies and qualifications

• Certified Information Systems Security Professional (CISSP)
• Certified Information Systems Auditor (CISA)
• Certified Information Security Manager (CISM)

Other Information

• EA Licence No.: 12C6207
• JJ Consulting Services

Applicants are invited to send a MS Word resume to jobs@jjconsulting.com.sg stating position applied for, present/expected salaries, and earliest available date. We thank all applicants in advance and regret that only shortlisted candidates will be notified.

---

Responsibilities:

• Executed applications strategy and technology roadmap, aligning IT with business goals.
• Managed and optimized software systems for seamless integration, scalability, and sustainability.
• Leveraged emerging technologies to drive competitive advantage.
• Translated business requirements into technical specifications and tailored solutions.
• Collaborated with users and vendors, providing training and guidance for smooth adoption.
• Acted as primary contact for third-party application issues and project updates.
• Ensured compliance with organizational standards, ISO27001:2022, and supported after-hours operations.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
• 10+ years of IT experience, including 5+ years in team leadership and management.
• 3+ years of experience in software system design, development, and maintenance.
• Strong expertise in software engineering, secure development, cloud computing, AI, and cybersecurity.
• Experienced in enterprise systems, digital transformation, emerging technologies, and enterprise applications (Education sector preferred).
• Proficient in databases, programming, server infrastructure, SQL Server, and SDLC processes.
• Skilled in leading IT support teams, prioritizing tasks, and managing multiple incidents concurrently.
• Detail-oriented, self-motivated, and adaptable, with strong communication, interpersonal, and organizational skills.
• Experienced in project management, analytical problem-solving, and maintaining composure under pressure.
• Certified in ITIL, PMP, and Microsoft technologies.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

About the Role 

The Senior Recruiter will manage end-to-end recruitment for both R&D and non-R&D positions, partnering closely with hiring managers, business leaders, and HR stakeholders. The role requires strong sourcing capability, excellent stakeholder management, structured interviewing skills, and the ability to support fast-paced hiring in an international environment. 

This is an ideal opportunity for a recruiter who enjoys building hiring processes in a scaling environment, working with senior stakeholders, and contributing to the growth of a high-impact AI, quantum, deep-tech, and education ecosystem. 

Duties & Responsibilities: 

• Act as a trusted recruiting partner for hiring managers, business leaders, and key stakeholders in Singapore and internationally. 

• Deeply understand business priorities, hiring plans, and role requirements, and translate them into effective recruiting strategies. 

• Manage end-to-end recruitment for R&D and technical roles, including Software Engineers, AI/ML Engineers, Data Scientists, Quantum-related roles, Research Scientists, Product Managers, Product Designers, QA Engineers, and other technology positions. 

• Manage recruitment for non-R&D roles, including Sales, Marketing, Finance, HR, Operations, Administration, and other business functions. 

• Build and maintain strong talent pipelines for critical and niche roles in Singapore and the wider APAC market. 

• Use a variety of sourcing channels, including LinkedIn Recruiter, job boards, professional communities, referrals, networking, academic/research networks, and direct outreach. 

• Conduct structured competency-based and behavioural interviews using the STAR method to assess skills, motivation, culture fit, and long-term potential. 

• Ensure a positive and professional candidate experience throughout the recruitment process. 

• Partner with hiring managers to calibrate role requirements, define selection criteria, provide market insights, and support hiring decisions. 

• Collect, analyse, and improve recruiting metrics, including pipeline conversion, time-to-fill, source effectiveness, offer acceptance rate, and hiring funnel quality. 

• Support offer preparation and negotiation in cooperation with HR, Finance, and hiring stakeholders. 

• Monitor recruitment-related costs and ensure efficient use of sourcing channels, job boards, agencies, and other hiring resources. 

• Contribute to employer branding initiatives in Singapore and APAC, helping position Constructor Group as an attractive employer in AI, quantum, deep tech, research, and education. 

• Participate in additional HR and Talent Acquisition projects, such as referral programs, recruitment process improvement, internal communications, and talent market mapping. 

• Support the development of scalable recruitment practices for Constructor Group’s growing Singapore hub. 

Qualifications & Experience:

• 5+ years of proven in-house recruitment experience, preferably in fast-growing, international, technology, deep-tech, R&D, or education-related organisations. 

• Strong experience hiring for both technical/R&D and non-technical roles. 

• Experience with international hiring and talent markets; experience in Singapore and/or APAC is a strong advantage. 

• Proven ability to source and engage passive candidates for complex and niche roles. 

• Strong stakeholder management skills, with the ability to work confidently with hiring managers and senior leaders. 

• Ability to manage multiple roles and stakeholders in parallel while maintaining quality and speed. 

• Experience conducting structured competency-based and behavioural interviews using the STAR method. 

• Strong understanding of recruiting metrics and ability to use data to improve hiring outcomes. 

• Confident Excel or Google Sheets skills for recruitment analytics, including VLOOKUP/XLOOKUP, SUMIF, COUNTIF, and Pivot Tables. 

• Basic understanding of HR administration, offer processes, and local employment practices; knowledge of Singapore employment regulations is a strong plus. 

• Ability to understand and explain compensation structures, including fixed and variable components. 

• Fluent English is required; additional languages are a plus. 

• Proactive mindset, strong ownership, and readiness to take responsibility for critical hiring priorities. 

• Ability to work in a fast-paced, changing environment with a high level of urgency. 

• Strong professional curiosity and a continuous improvement mindset. 

• Hands-on experience with Greenhouse, BambooHR, Microsoft 365/Outlook, Zoom, and collaboration tools is a plus. 

Key Responsibilities

• Maintain and update alumni records in the database to ensure data accuracy and completeness.

• Support system-related projects, including data updates, testing, and process improvements.

• Perform administrative and data management duties to support daily operations.

Requirements

• Diploma or Degree in Business Administration, Information Management, IT, or related disciplines.

• IT-savvy and comfortable working with databases and systems.

Interested candidates please send in your resume to:

Reina Patricia Johan

Outsourcing Team

Recruit Express Pte Ltd

Email: reina@recruitexpress.com.sg

EA License No: 99C4599

Step into a dynamic commercial role where healthcare innovation meets relationship-driven sales. This is an exciting opportunity to represent advanced medical aesthetic solutions, engage with healthcare professionals, and contribute to the growth of a fast-evolving industry.

With structured training and mentorship provided, this role is well-suited for individuals who are motivated to develop a career in sales, client engagement, and business development.

Role Overview

In this position, you will play a key role in driving product awareness and expanding business opportunities within the medical aesthetics space.

Your responsibilities include:

• Introducing and promoting medical aesthetic equipment and solutions to healthcare and industry stakeholders.
• Developing and nurturing long-term relationships with clients and business partners.
• Working closely with the marketing team to align sales initiatives with campaigns and promotional strategies.
• Supporting the execution of product-related activities such as launches, workshops, seminars, exhibitions, and live demonstrations.
• Engaging with customers to understand their needs and providing suitable product recommendations and solutions.
• Maintaining consistent follow-up with clients to ensure satisfaction and ongoing engagement.
• Identifying new market opportunities and contributing to overall business development efforts.
• Representing the organisation professionally at industry events and client meetings.

What You Bring

We welcome individuals who are motivated by growth, enjoy working with people, and are eager to build a career in a commercial healthcare environment.

You are likely to succeed if you:

• Hold a Diploma or Degree in any discipline.
• Communicate clearly and confidently, with strong interpersonal skills.
• Enjoy building rapport and maintaining professional relationships.
• Are driven, resilient, and comfortable working towards targets and outcomes.
• Demonstrate initiative, curiosity, and a willingness to learn.
• Work well in team settings while being able to manage responsibilities independently.
• Have shown commitment, discipline, or leadership through co-curricular, sporting, or group-based activities.
• Are interested in healthcare innovation, medical technology, or client-facing commercial roles.

Full training will be provided to support your development and success in the role.

If you're looking to build a meaningful career at the intersection of healthcare and sales, this is an excellent platform to grow.

Interested applicants are invited to submit their updated resume to careerwithus@recruitexpress.com.sg with the subject header "Medical Aesthetics Sales Consultant".

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Executive

The Executive will support CSPO's day-to-day administrative and operational functions, working with the Executive Director, Head of Accreditation and Standards, and Head of Operations &Outreach to ensure the smooth running of CSPO's activities and operations.

Roles and Responsibilities

• Provide administrative and secretariat support to the CSPO, including the scheduling and coordination of meetings, preparation of agendas, and recording of minutes.
• Provide logistical and administrative support for meetings and activities.
• Manage correspondences, filing, and documentation in an organised and systematic manner
• Assist in the preparation of reports, presentations, and other documents as required by the Executive Director and Heads.
• Support the Executive Director and Heads in any other administrative duties.

Qualifications and Requirements
*Only Singaporean/PR should apply

Education

• Relevant qualification(s) in business administration, management, or a related field

Experience

• Minimum 3 years of relevant working experience in office administration or secretariat support.
• Experience supporting a small team or office environment would be an advantage.
• Prior experience in a government-related or professional body setting would be an advantage.

Skills and Competencies

• Proficient in Microsoft Office applications.
• Good written and verbal communication skills
• Well-organised, meticulous, and detail-oriented
• Able to manage multiple tasks and priorities effectively

Personal Attributes

• Collaborative and able to work effectively in a small team environment.
• Self-motivated and able to work independently with minimal supervision.
• Results oriented and able to work under pressure and tight timelines.
• High level of integrity and professionalism.

Additional Information

Cyber Security Professional Office (CSPO)

• Led by an Executive Director and three full-time staff, the CSPO will operationalise and administer the professional accreditation framework, with functions including strategy and planning, operations, partnerships, outreach, accreditation and standards.

Cyber Security Professional Panel (CSPP)

• The CSPP will oversee the CSPO, the accreditation process, and provide industry-relevant guidance for developing standards. Panel members are practitioner leaders from government, industry, and academia.

Expert Committees

• Support the CSPO and CSPP for specific cybersecurity specialisations (e.g. defining baseline standards for VAPT). Committee members are leading subject matter experts and may be drawn from industry and cybersecurity professional bodies.

This role is part of our strategic transformation initiative, led and managed directly by our organization. The project focuses on designing, developing, and modernizing a suite of software applications that support core business operations and improve user experience.

Responsibilities

• Translation of business requirements from internal stakeholders in high quality Application Design.
• Analyze and translate business requirements into documentation, product rules and draft concise and detailed technical and functional solution documents for development
• Ensure the completeness of the business requirements and add value by proposing best-in-class solutions.
• Deep understanding of the private banking modules like SC, DX, SY, Corporate actions and accounting/ reporting modules
• Implementation experience of the SWIFT messaging, interfacing patterns, STP processes, order-processing flows
• Working with the Business users and Product owners for different strategic solutions

Skills/Requirement

• Design and develop applications using Temenos Products.
• Strong hands-on experience in ITX latest versions.
• 3 to 4 years of working experience with TAP integration.
• Strong in Unix shell scripting and Oracle Query Writing.
• Experience in integrating ITX with MQ/KAFKA
• Knowledge of TAP data mode.

We regret to inform that only shortlisted candidates will be contacted.

PERSOL Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

.

**********************************

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

**********************************

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions.

As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Data Centre Cabling Coordinator role for our client in Singapore which is a leading global investment bank. The Cabling Coordinator is responsible for coordinating and managing structured cabling requests across the APAC region, covering data centres and network rooms. 

The role ensures timely delivery, standardisation, and compliance with cabling standards while supporting regional projects and operational requests, including after‑hours and weekend activities when required.

Key Responsibilities

• Act as the regional point of contact for APAC cabling requests (MACs, projects, refreshes).
• Coordinate cabling activities with local sites, vendors, and internal teams.
• Ensure cabling works comply with global standards, labelling conventions, and best practices.
• Review cabling designs, rack layouts, and pathways for feasibility and scalability.
• Track request status, manage schedules, and provide regular updates to stakeholders.
• Validate work completion, testing results, and documentation.
• Support weekend and after‑hours cabling activities for critical implementations.

Required Skills & Experience

• Experience coordinating structured cabling in data centres and network rooms.
• Strong knowledge of fibre and copper cabling standards and practices.
• Experience working across multiple countries/sites in APAC will be an advantage
• Strong coordination, communication, and documentation skills.

Working Conditions

• Regional APAC coverage with occasional weekend and after‑hours support as required.

Responsibilities:

1. Responsible for the architecture design, core module development, and continuous iterative optimization of the game client to ensure high performance and stability.

2. Deeply research cutting-edge AI tools and technologies, applying them practically to project R&D to drive quality and development efficiency.

3. Lead the formulation of front-end development workflows, coding standards, and technical specifications to establish efficient team collaboration.

4. Lead core technical troubleshooting to resolve critical front-end technical challenges and performance bottlenecks.

Qualifications:

1. Bachelor’s degree or above in Computer Science or related fields; proficient in Unity3D.

2. 3+ years of experience in mobile/mini-game client development; experience successfully leading a game project from 0 to 1 is highly preferred.

3. Passionate about technical research, with a strong ability to explore and implement new technologies.

4. Passionate about gaming with a strong product mindset; ability to approach technical execution from a player experience and product perspective is a major plus.

5. Excellent communication and coordination skills, with a strong sense of responsibility and self-drive.

6. Due to work pass regulatory restrictions, this position is currently open to Singapore Citizens (SC) and Permanent Residents (PR) only.

IT Support Engineer

Primary Responsibilities:

• Provide first-line user liaison and helpdesk support during office hours and after office hours if needed. Keeping user informed on request status and progress
• Provide support to VoIP, network infrastructure on both Client’s Premises and Data Centre.
• Troubleshooting Linux, Windows, network, and relevant infra stack.
• Liaise with vendors and other functional teams for problem resolution.
• Provide after-hours support for Infrastructure related emergencies when required.
• Participate in the design of information and operational support systems.

Qualifications and Skills Required:

Technical Skills-

• Higher NITEC Certificate or Diploma in IT/Computer/Network or equivalent.
• Basic understanding of packet capture tools like tcpdump & Wireshark for troubleshooting server network issues.
• Knowledge of basic VoIP Technologies such as SIP, WebRTC, RTP will be an advantage.
• Basic networking knowledge (OSI network layers, TCP/IP, NAT)
• Knowledge of cloud Technologies / AWS will be an advantage
• Ability to self-learn, acquire new skills, and support new systems and applications

Essential Skills-

• Well organized team player with good interpersonal and communication skills.
• Excellent analytical skills and high level of aptitude.
• Independent, passionate, resourceful and able to work with minimum supervision.

About Us

We are a boutique recruitment and consulting team that believes recruitment should be done properly.

We prioritise ethics, clarity, trust, and long-term relationships over volume-driven recruitment and short-term wins. Our model is built around doing good work, understanding clients properly, and representing candidates professionally.

Unlike traditional percentage-based agencies, we operate on a flat-fee recruitment model. This removes salary bias from the hiring process and allows us to focus on the right hire, not the highest possible fee.

We work with clients across corporate and technology functions, and our hiring projects increasingly cover areas such as HPC, robotics, deep tech, infrastructure, distributed systems, and AI engineering roles.

Role Summary

We are looking for experienced Freelance Recruitment Consultants who can support recruitment assignments across technology and corporate functions.

This is a fully remote freelance role with a high degree of autonomy. You will manage recruitment assignments on a commission basis, either independently or in collaboration with the internal team.

Because we operate on a flat-fee model, commissions are generally lower than traditional percentage-based agencies. However, the work is designed to be more sustainable, transparent, relationship-driven, and consistent.

This role is suitable for recruiters who value quality over quantity, take pride in representing clients and candidates well, and want to be part of a recruitment model built on trust rather than aggressive sales pressure.

Key Responsibilities

• Manage the full recruitment lifecycle, including role intake, sourcing, screening, interviewing, shortlist preparation, and placement coordination.
• Source and engage candidates across technology and corporate roles, including areas such as infrastructure, systems, engineering, AI, robotics, commercial, operations, finance, HR, and other professional functions.
• Engage clients and candidates with professionalism, honesty, and clarity.
• Assess candidates beyond keywords by understanding role fit, motivation, communication style, career direction, and cultural alignment.
• Collaborate with other consultants and internal team members when roles require shared effort.
• Maintain accurate and timely updates in the ATS.
• Uphold high standards of ethics, confidentiality, data accuracy, and candidate care.
• Support ad-hoc recruitment initiatives or talent-mapping activities when required.

Requirements

• Minimum 2 to 3 years of 360 recruitment experience, preferably within technology, corporate functions, or professional services recruitment.
• CEI Certification in Singapore is mandatory.
• Strong sourcing, screening, assessment, and closing capabilities.
• Good understanding of candidate management and client stakeholder communication.
• Able to work independently with ownership and accountability.
• Comfortable recruiting for both active and passive candidates.
• Able to communicate clearly, professionally, and tactfully with clients and candidates.
• Comfortable using ATS platforms, LinkedIn, job boards, Microsoft Teams, Outlook, and other remote working tools.
• Prior experience recruiting for technology roles such as infrastructure, systems, DevOps, software engineering, AI, robotics, cybersecurity, or deep tech will be advantageous.

What You'll Get

• A fixed and transparent commission structure aligned to a flat-fee recruitment model.
• No commission cap.
• Fully remote freelance work arrangement.
• Access to active roles across technology and corporate functions.
• Opportunity to work on niche and emerging technology hiring projects, including HPC, robotics, deep tech, distributed systems, and AI-related roles.
• A collaborative recruitment environment that values professionalism, ethics, and long-term trust.
• A model that allows you to focus on quality recruitment work without salary-based fee bias.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies. 

What impact can you make in this role?

The Senior Vice President, Operational Service Delivery will lead global service delivery coordination across the Global Infrastructure Command Centre. The role is responsible for ensuring seamless operational execution across internal infrastructure teams, managed service providers (MSPs), and technology product teams.

This leader will act as the operational integrator across the infrastructure estate—ensuring reliable service delivery, disciplined operational governance, and predictable execution of operational change initiatives across data centres, networks, cloud platforms, end-user services, and cybersecurity product operations.

Operating within a highly regulated institutional environment, the role will ensure that operational delivery aligns with enterprise risk standards, service level commitments, and strategic transformation initiatives.

The position requires a leader capable of coordinating complex global delivery models, driving accountability across internal and vendor teams, and scaling operational maturity across multiple technology domains.

What will you do as SVP, Operational Service Delivery & Command Center Operations

Global Operational Service Delivery

• Lead operational service delivery governance across the global infrastructure estate, ensuring consistent execution and service reliability across:Data centre and compute infrastructureStorage and backup platformsDatabases, Data Platforms and Application PlatformsEnterprise networks and connectivityCloud infrastructure platformsEnd-user technology and collaboration servicesCybersecurity product operations

• Establish structured operational coordination between internal engineering teams, command centre operations, and managed service providers to ensure seamless service delivery.
• Drive accountability for operational performance against service level agreements, operational metrics, and service reliability targets.

Command Centre Operational Coordination

• Act as the primary operational delivery lead within the Global Command Centre.
• Ensure the command centre functions as the central hub for:Cross-platform operational coordinationIncident and operational response managementService restoration and recovery oversightOperational readiness and production stability
• Work closely with Major Incident Management and Site Reliability Engineering functions to ensure rapid issue triage, escalation management, and root cause remediation.

Managed Service Provider Governance

• Provide senior operational oversight for global MSP relationships supporting infrastructure operations.
• Key responsibilities include:Partner with internal stakeholders ( TG, VG, finance and risk teams)  to align MSP performance and delivery outcomes with organizational objectives.Lead day to day governance of MSP adherence to contractual service levels, operational performance targets and compliance obligations.Monitor service credits, contractual obligations and change requests to ensure accountability and cost efficiency in managed service arrangements.Serve as the key escalation point for operational issues, ensuring proactive communication, resolution ownership and adherence to escalation protocols.Driving continuous improvement initiatives with MSP to enhance service quality, automation and operational resilience.Partner with Service Management and Vendor Governance functions to improve operational outcomes and optimise vendor performance.

Operational Programme and Change Execution

• Oversee the execution of operational transformation initiatives impacting infrastructure operations.
• This includes:Operational readiness for new infrastructure capabilitiesProduction rollout coordinationOperational change governanceTransition of new platforms into steady-state operations
• Ensure new capabilities are operationally integrated into the command centre with clear support models, runbooks, monitoring coverage, and escalation pathways.

Operational Risk and Control Environment

• Ensure infrastructure operations adhere to enterprise risk, compliance, and resilience standards.
• Responsibilities include:Establishing strong operational controls across service delivery processesEnsuring operational resilience and recovery preparednessPartnering with cyber and risk teams on operational risk mitigationMaintaining operational audit readiness
• Promote disciplined operational processes aligned with enterprise IT service management frameworks.

Service Performance & Operational Analytics

• Drive transparency and accountability through robust operational metrics and reporting.
• Develop and maintain executive-level reporting across:Service availability and reliabilityIncident trends and root cause patternsMSP performance metricsOperational efficiency indicators
• Partner with data and analytics teams to develop dashboards that provide actionable insights into operational performance across the infrastructure estate.

Cross-Functional Leadership

• Collaborate closely with:Infrastructure engineering leadersCybersecurity product teamsService management and major incident management teamsSite reliability engineeringVendor governance functionsEnterprise architecture and transformation teamsApplication Development and Application Support Teams
• Act as a senior operational leader capable of aligning multiple teams to deliver reliable and resilient technology services globally.

What qualifications or skills should you possess in this role?

• 15+ years of experience in global technology infrastructure operations or service delivery leadership
• Proven leadership in large-scale infrastructure environments spanning multiple technology domains
• Experience managing operational delivery across managed service provider models
• Deep understanding of enterprise infrastructure operations including data centre, networks, cloud, and end-user services
• Experience operating within highly regulated financial institutions or comparable environments
• Leadership experience within a global command centre or network operations centre environment
• Experience implementing operational maturity frameworks such as ITIL or SRE-aligned operational models
• Exposure to large-scale infrastructure transformation initiatives
• Strong background in vendor governance and operational performance management

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact. 

GIC is a Great Place to Work

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection.  At the same time, we believe that flexibility allows us to do our best work and be our best selves.  Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise. This role will be in our Tampines Office. 

GIC is an equal opportunity employer 
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn more about our Technology Group here: 
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at:

https://careers.gic.com.sg/job-invite/17065/

Responsibilities:

Operational Support & Reporting

·        Prepare project status reports, management reports, and dashboards for all scope areas (projects, operations, risk, vendor management).

·        Deliver ad hoc reports for urgent leadership decisions and audits, ensuring clarity, accuracy, and actionable insights.

·        Track operational metrics (e.g., SLAs, incident/defect rates, lifecycle KPIs) and provide insights for decision-making.

·        Maintain reporting cadences and data quality standards; automate recurring reports where feasible.

·        Support process standardization and governance across technology operations, including documentation, templates, and SOPs.

Audit & Risk Management

• Manage internal and external audits and reviews, including GRC updates, RFIs, and audit observations.
• Provide risk oversight and governance for technology domains.
• Lead audit readiness activities: evidence management, engagement coordination, remediation tracking, and closure.
• Monitor risks and track resolution of issues from breaches, incidents, reviews, and inspections; ensure timely updates and escalations.
• Maintain knowledge artifacts: playbooks, control catalogs, FAQs, and micro-learning content.
•  

Digital Workplace & Vendor Management

• Oversee TPRA, vendor management, BCM, annual KRCSA, and risk reduction initiatives.
• Manage technology asset lifecycle (hardware, software, licenses): refresh planning, obsolescence tracking, and decommissioning.
• Coordinate procurement operations and vendor/contract enablement: intake, sourcing, onboarding, renewals, and compliance.
• Partner with Vendor Management to track performance, SLAs, and contract obligations; support third-party risk assessments.

Technology Governance & Vulnerability Management

• Oversee vulnerability management, remediation, and ISRA renewals.
• Liaise with application domains on ORSA submissions, including obsolescence scope, budgeting, and delivery timelines.
• Act as liaison for Tech Obsolescence task force and provide reporting.
• Manage RTB Capex projects: budget tracking/approval, memo approvals, and escalation handling.

Key Deliverables

• Management reports and dashboards for leadership and governance (including ad hoc requests).
• Operational reporting with actionable insights.
• Governance dashboards and risk reduction plans.
• Compliance evidence (audit reports, remediation tracking, certification renewals).
• Security assessment reports and vulnerability test results.
• Lifecycle and obsolescence compliance validation.
• Procurement documentation and vendor performance tracking.

Requirements:

Core Skills & Competencies

·        Operational Reporting: KPI design, data quality, dashboarding, storytelling with data.

·        Risk & Controls: Control design/effectiveness, risk assessments, issue management.

·        Audit Readiness: Evidence management, walkthroughs, remediation tracking, stakeholder coordination.

·        Process Governance: SOP creation, standardization, continuous improvement.

·        Vendor & Asset Management: Lifecycle planning, procurement coordination, third-party risk awareness.

·        Stakeholder Management: Cross-functional orchestration, facilitation, conflict resolution.

·        Tools: Power BI, Excel (advanced), Jira, SharePoint/Confluence.

Education:

·        Bachelor’s degree in a relevant discipline (CS, IT, Info Systems, Cybersecurity, Engineering)

·        Preferred: Enhanced Credentials: Industry-recognized certifications such as CISA, CISM, CISSP, etc)

·        At least 8-12 years’ relevant experience preferably in a Finance Institution.

Essential:

Experience

8–12 years in technology operations, risk/governance, or PMO support roles within banking or large enterprise environments.

1. Operational Reporting & Data Analysis

·        3–5 years’ experience in preparing management reports, dashboards, and KPIs.

·        Strong ability to interpret complex operational data and present it in a clear, concise, and actionable format.

·        Experience with ad hoc reporting under tight timelines for senior leadership.

2. Risk & Audit Management

·        Hands-on experience in audit readiness, evidence management, and remediation tracking.

·        Familiarity with risk frameworks, issue management, and compliance processes.

·        Exposure to GRC tools and regulatory requirements in technology or banking environments.

·        CISSP or CISA certification preferred

3. Vendor & Procurement Management

·        Preferably with experience in vendor lifecycle management, including onboarding, renewals, and performance tracking.

·        Knowledge of procurement processes, contract compliance, and third-party risk assessments.

4. Technology Lifecycle & Governance

·        Understanding of technology asset lifecycle (hardware, software, licenses), refresh planning, and obsolescence tracking.

·        Experience supporting vulnerability management and compliance validation.

5. Tools & Technical Skills

·        Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.

·        Ability to automate recurring reports and maintain data quality standards.

6. Stakeholder Management

·        Experience working in cross-functional teams and managing multiple priorities.

·        Strong communication skills for presenting data to senior leadership.

Key Domain/ Technical Skills:

·        Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.

• Ability to automate recurring reports and maintain data quality standards

·        CISSP or CISA certification preferred

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions.

As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Capacity Engineer (Data Center) role for our client in Singapore which is a leading global investment bank. The Data Centre Capacity Engineer is responsible for capacity planning and management across data centres and network equipment rooms.

This role ensures sufficient space, power, and cooling are available to support current operations and future growth, while maintaining resilience, compliance, and cost efficiency.

Key Responsibilities

Capacity Planning & Management

• Plan and manage data centre and network room capacity covering space, power, and cooling.
• Develop short‑, medium‑, and long‑term capacity forecasts based on IT demand and growth projections.
• Support phased load planning (e.g. IT load ramp‑up by phase).

Infrastructure Assessment

• Evaluate electrical infrastructure including UPS, transformers, PDUs, generators, and redundancy (N, N+1).
• Assess cooling infrastructure such as CRAH/CRAC units, chillers, and cooling towers to support projected IT loads.
• Identify capacity constraints, single points of failure, and mitigation options.

Design & Setup

• Support data centre and network room design, layout, and rack planning.
• Review and validate load calculations for electrical and cooling systems.
• Ensure new deployments align with data centre standards and best practices.

Tools & Inventory

• Maintain accurate capacity data in DCIM and asset management tools (e.g. Nlyte, Remedy).
• Validate inventory accuracy and ensure alignment between physical assets and system records.

Governance & Operations

• Support Method of Procedure (MOP) reviews related to capacity upgrades and changes.
• Work closely with Operations, Facilities, Network, Hosting, and Governance teams.
• Provide input to vendor designs, tenders, and technical reviews.

Reporting & Stakeholder Management

• Produce regular capacity reports and dashboards for management.
• Communicate risks, constraints, and recommendations clearly to stakeholders.

Required Skills & Experience

• Strong understanding of data centre power and cooling infrastructure.
• Experience in capacity planning for data centres and network rooms.
• Familiarity with redundancy concepts and resilience standards.
• Experience with DCIM and asset management tools.
• Ability to work across IT, facilities, and vendor teams.

Preferred Qualifications

• Background in data centre operations, facilities engineering, or infrastructure planning.
• Experience supporting large‑scale or regulated enterprise environments (e.g. financial institutions).

Summary

We are looking for an experienced Claims Manager to support a claims automation project. You will work closely with Claims, Business Analysts, Data Scientists, and Project teams to ensure the automated claims solution is accurate, reliable, and ready for production. This is a project-based role focused on testing, validation, and process improvement rather than day-to-day claims processing.

Key Responsibilities

• Provide claims expertise to support the development of AI-driven claims automation.
• Validate claims data, business rules, and automation outputs to ensure accuracy.
• Build and maintain a database of non-payable claim items to improve automated decision-making.
• Compare manual and automated claims outcomes, investigate discrepancies, and recommend improvements.
• Validate Intelligent Document Processing (IDP) outputs and ensure data quality.
• Support User Acceptance Testing (UAT), including defect identification, retesting, and business sign-off.
• Prepare claims datasets and documentation for project teams and data scientists.
• Handle exceptions and provide manual intervention for claims outside automation rules.
• Support system stabilisation during parallel runs and post go-live activities.
• Collaborate with cross-functional stakeholders to resolve issues and improve the automation solution.

Requirements

• Diploma or Degree, preferably in Insurance, Financial Services, or a related field.
• 5–7 years of Accident & Health (A&H) claims experience; Life claims experience is an advantage.
• Strong understanding of claims operations and claims adjudication.
• Experience supporting UAT, testing, validation, or process improvement projects is preferred.
• Able to analyse system issues, identify gaps, and work with technical teams to deliver solutions.
• Strong communication and stakeholder management skills, with experience working alongside Business Analysts, Data Scientists, and project teams.
• Good analytical, problem-solving, and documentation skills.
• Fluent in English; Mandarin is a plus.