Responsibilities
· Provide on-site technical support to front-end semiconductor OEM and fabrication customers for fluid system, gas delivery, and process application challenges.
· Diagnose and resolve complex tool, system, process, and fluid delivery issues impacting customer uptime, yield, reliability, and operational performance.
· Conduct root cause investigations and recommend corrective and preventive actions to resolve customer concerns.
· Support tool installation, startup, qualification, and troubleshooting activities within customer facilities.
· Evaluate customer fluid systems and identify opportunities to improve performance, reliability, safety, and operational efficiency.
· Provide technical expertise and best-practice recommendations for high-purity fluid systems and gas delivery systems.
· Lead technical discussions with customer engineering teams and establish credibility through deep application and process knowledge.
· Develop and maintain strong technical relationships with key stakeholders within front-end semiconductor OEM and fabrication customers.
· Work closely with Sales to identify, develop, and promote application solutions, products, and engineering services opportunities.
· Conduct customer site assessments and technical evaluations to identify opportunities for process improvements and solutions deployment.
· Design and develop application solutions proposals in collaboration with Sales, Engineering Services, and Commercial Proposal teams.
· Support technical clarification meetings, solutions presentations, and customer workshops as required.
· Collaborate with global Engineering Services teams, Product Engineering, Product Management, and Strategic Account teams to resolve customer challenges and support business growth initiatives.
· Provide customer insights, application feedback, and market intelligence to support product development and strategic account planning.
· Support internal associates' technical knowledge development through product, application, and semiconductor process training.
· Support the development and execution of commercialization plans and strategic initiatives to grow semiconductor products, application solutions, and engineering services business.
· Leverage internal technical resources and subject matter experts to deliver differentiated customer solutions and experiences.
· Extend technical support to strategic regional customers and distributor partners as required
· Other duties and assignments as assigned from time to time.
Requirements
· Bachelor's degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, Materials Engineering, Instrumentation Engineering, or a related engineering discipline.
· Minimum 5 years of relevant experience in front-end semiconductor OEMs, semiconductor fabrication facilities, application engineering, process engineering, tool engineering, field engineering, or technical customer support roles.
· Hands-on experience supporting semiconductor manufacturing equipment, including installation, startup, qualification, troubleshooting, and performance optimization activities.
· Strong understanding of semiconductor manufacturing processes such as Deposition, Etching, Photolithography, Implantation, and/or related wafer fabrication technologies.
· Experience with high-purity fluid systems, gas delivery systems, and associated semiconductor process applications.
· Knowledge of semiconductor tool architecture, subsystem interactions, and fab/sub-fab operations.
· Familiarity with common failure modes including leaks, particle generation, flow performance issues, contamination risks, and system response challenges.
To find out more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No:R1330693
