Total 2,590 Full-time command center analyst job vacancies in Singapore

Duration: 1 Jul/ Aug 2026 to 28 Feb / 31 Mar 2027

Key Responsibilities

Pricing & General Price Increase (GPI) Management

• Support the annual General Price Increase (GPI) exercise for Global Customers, including incentive plan compilation and pricing reviews.
• Clarify pricing terms and ensure alignment across stakeholders.
• Assist in the implementation and maintenance of pricing updates across systems.

Rate Management & System Maintenance

• Support setup, maintenance, and updates of rates within billing systems.
• Validate and cross-check rate updates to ensure pricing accuracy and data integrity.
• Assist in central coordination and execution of pricing updates for Global Customers.

Global Agreement Administration

Maintain and update Global Customer Agreement information and pricing terms.
Review, update, and communicate fuel surcharge terms and changes to relevant stakeholders.
Support post-activation activities and ongoing maintenance of customer agreements.

Requirements:

• Diploma/Degree (preferred) in any field with strong analytical background, no experience required

• Proficient in Microsoft Excel, particularly the capability to analyse large volumes of data

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Handle over-the-counter transactions in an efficient and accurate manner
• Assist in customers’ enquiries and ensure DBS service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the Bank’s products and services.
• Market and provide advisory on General Insurance to customers.
• Educate and migrate customers towards our digital platform
• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback/escalation/complaint
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Ensure compliance with all regulatory requirements
• Contributes to self and team effort by accomplishing related results

Requirements

• Minimum Diploma qualification
• Experience in delivering excellent customer journeys
• Ideally candidates who have prior experience in the financial service sectors
• Enjoy working in a fast-paced environment
• Excellent interpersonal and communication skills
• Meticulous and a good team player
• Highly adaptable, ability to deal with ambiguity
• Adapt to new way of working through our digital systems & tools e.g. Branch Connect system
• Certification in BCP (Basic Insurance Concepts & Principles) and PGI (Personal General Insurance) is required for this role. Thus candidates will be required to complete these 2 certification if they are selected for the role.
• Working hours are Mondays to Fridays and half-days on Saturdays (off in lieu will be granted for working on Saturdays)

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Are you passionate about helping customers achieve business transformation through AI? Do you want to lead forward-deployed teams that embed directly into the enterprise and unlock real business outcomes? And are you ready to operate as a general manager across engineering, science, and commercial strategy in the fastest-moving space in AI and infrastructure?

The AWS Generative AI Innovation Center (GenAIIC) is on a mission to accelerate enterprise AI transformation across global customers going from beyond isolated use cases to holistic, C-suite-sponsored initiatives that reshape how organizations operate. We combine deep AI expertise across science, strategy, and business transformation. We start with the customer's most critical operational challenges and work backwards, and deploy multidisciplinary teams that embed with the customer, prove impact in 45-day sprints, and expand across the enterprise. We are a fast-moving, entrepreneurial team that values leaders who can operate across technical depth and commercial breadth.

As the Head of AI Transformation, GenAIIC APJC Geo, you will own the end-to-end success of AI transformation engagements across the Asia Pacific, Japan, and Greater China region. You will lead a team of ML engineers, AI scientists, and AI strategists who work alongside customers to architect and deliver AI solutions that move and stay in production, realizing value. You will regularly engage with CFOs, CIOs, and C-suite executives — selling transformation, not technology. You must bring a GM mindset: equal fluency in engineering, applied science, go-to-market, and customer delivery. You are ready to roll up your sleeves alongside the team — whether that means scoping an agentic AI architecture, presenting to a board, or operationalizing a repeatable delivery motion across geos. You will partner with customers, AWS Sales, AWS service teams, AWS industry teams and AWS Professional Services delivery teams to meet the specific needs of the customer, and extend that use to other customers.

Key job responsibilities

• Lead a high-performing, multidisciplinary team of ML engineers, AI scientists and strategists.
• Own the regional engagement pipeline — identify, qualify, and land C-suite-sponsored AI transformation programs with enterprise customers.
• Guide the team in designing, building, and deploying production AI solutions.
• Drive a land-and-expand motion: prove value in focused sprints, then scale across business units with executive sponsorship.
• Operate as a GM — balancing technical delivery, talent development, commercial outcomes, and operational excellence.
• Advise and influence customers on enterprise AI strategy, including architecture decisions, organizational readiness, and change management.
• Drive adoption of AWS generative AI services by delivering AI expertise and developing repeatable transformation playbooks.
• Develop new strategies and mechanisms to address evolving customer needs while increasing business velocity and impact for AWS.
• Influence product roadmap with service teams based on customer feedback.

Basic qualifications

• 10+ years of external or internal customer facing, complex and large scale project management experience
• 7+ years of scientists or machine learning engineers management experience
• Experience presenting complex ideas in writing in the form of authoring white papers, proposals, or other formal strategy documents
• Experience in machine learning, data mining, information retrieval, statistics or natural language processing
• Bachelor's degree in Computer Science, Math, or a related field
• 15+ years sales experience with large global companies
• Cloud/Consulting/IT advisory sales or services experience; credibility to sell complex transformational IT consulting engagements
• Customer relationship management, executive presence, and collaboration skills.
• Experience participating in the sales lifecycle (directly or indirectly)
• Experience launching technical programs, projects, or related work that include the following: artificial intelligence, machine learning, generative AI

Preferred qualifications

• Master's degree in Math, Statistics, Computer Science, or related Science field, or PhD
• Experience with presentations and speaking with executives, IT, management, and developers
• Passion for educating, training, designing, and building solutions for a diverse and challenging set of customers
• Excellent understanding of industry-specific large-scale solutions
• Experience working as an industry practitioner, delivery lead, or industry executive

Salary: up to $7000
Duration: June 2026 to Mar 2027

Working Days & Hours: Mon-Fri Office Hours

Location: Tuas (islandwide pickup)

Job Description:
• Prepare, maintain, and review product costing models and standard cost calculations.

• Analyze manufacturing, material, labor, overhead, and variance data to identify cost drivers and trends.

• Support monthly, quarterly, and annual product cost reporting and reconciliation activities.

• Monitor changes in material prices, supply chain inputs, and operational factors that may affect product costs.

• Collaborate with Finance, Supply Chain, Operations, and Commercial teams to support accurate cost planning.

• Assist in budgeting, forecasting, and scenario analysis related to product cost assumptions.

• Investigate cost variances and provide clear explanations and recommendations for management review.

• Support pricing analysis, margin reviews, and profitability assessments where required.

• Ensure costing processes, controls, and documentation are maintained in line with company standards.

• Contribute to process improvements, data quality enhancements, and automation initiatives within costing activities.

Job Requirements: Min Degree in Accountancy or similar w min 5 yrs of relevant experience in product costing, management accounting, financial analysis, preferably in pharmaceutical industry

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Company Overview

ACG Management Pte. Ltd., founded in Singapore in 2009, employs around 70 professionals in a group using a multi-manager strategy primarily in equity market. ACG is aggresively expanding its team and strategies.

Job Summary

We seek global macro traders to generate stable and uncorrelated absolute returns with minimize down side.

Responsibilities

• global macro research and portoflio management
• target high sharpe ratio by tight risk management
• well experienced in rates, currencies, and/or commodities market.
• Conduct detailed bottom-up or top down research on global markets.
• Co-working with risk team to build rubost risk system for global macro.
• Engage professionally with company management, investor relations teams, and sell-side analysts to enhance research quality
• Apply market-specific knowledge and cultural awareness to deepen research insights and investment theses
• Collaborate closely with Portfolio Managers to develop, refine, and communicate investment theses aligned with firm strategy

Required competencies and certifications

• Minimum 3–5 years of experience in global macro investment at buy side or sell side.
• Fixed Income
• FX
• Commodities
• Equities

Other Information

• Location: Singapore Office
• Language Requirement: Market-specific language proficiency relevant to the coverage universe

Benefits and Highlights

• Join a fast growing multi manager hedge funds.
• Work in a collaborative and intellectually rigorous environment
• Play a key role in generating alpha and take a lead for global macro strategy expansion.

Key Responsibilities

• Support end-to-end product delivery and launch execution, ensuring quality and timely implementation.
• Lead stakeholder discussions, manage scope, and proactively identify and resolve risks and issues.
• Gather, document, and validate business requirements and align solutions with stakeholders and technology teams.
• Oversee UAT activities, including planning, execution, defect tracking, and sign-off.
• Support post-launch activities such as verification, SOP documentation, and user training.
• Drive continuous improvement while ensuring adherence to governance, compliance, and SOPs.
• Provide guidance to team members and ensure quality, consistency, and accountability in delivery.

Requirements

• Minimum 5 years of experience in the insurance industry
• Diploma/A-Level or equivalent qualification
• Proven project management and coordination experience (project leadership experience is a plus)
• Strong stakeholder management, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment

Interested applicants please send your resume in MS Words format toprasant.sirohi@ambition.com.sg and attention to Prasant Sirohi (R22106307)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R22106307

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

• Analyse sales data and market trends to support business decisions

• Maintain databases and ensure data accuracy (Excel, SAP, internal systems)

• Prepare reports, dashboards, and track key performance metrics

• Provide data-driven insights to support sales strategies

• Assist in B2B marketing campaigns and lead generation activities

• Monitor and evaluate campaign performance for optimisation

• Collaborate with sales & marketing teams on business initiatives

• Support marketing materials, promotions, and ad hoc duties

Requirements:

• Bachelor Degree in Business/Marketing/Engineering

• Min 3 years experience in B2B Marketing

• Proficient in Excel, Power BI/Tableau

• Knowledge in Power Automation is an advantage

• Working Hours: Mon to Fri (8.15am - 5.30pm)

• Location: Lavender

• Salary: Up to $4400

• Able to start work within short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey
EA Reg ID: R23114229
EA Licence No.:19C9603

Role: Production Support Analyst

Job Requisition Number: IS-88092

Job Level: 3-5 years of relevant experience (L2)

Location: Singapore

Key Responsibilities:

• To handle level 2 production support activities including review upcoming changes, resolve incident tickets, raise problem ticket, support system maintenance and document knowledge base to shift demand to level 1 production support etc.
• To provide support during end of day batch run
• To work with various stakeholders (i.e., incident management, level 2 (group) and level 3 production support, data center operation, user operation, infrastructure support etc) to resolve major incident.
• To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, report and dashboard.

Key Requirements:

Must Have:

• Bachelor’s degree of Computer Science or Engineering
• Minimum 5 years of experience working in IT industry with relevant experience in technology solution or support service delivery in the banking/financial industry.
• Good and assertive communicator in speaking & writing.
• Good analytic and problem-solving skills
• Able to work in a fast-paced, team-oriented environment and weekend / wee hours.
• Experience in L2 or L3 production support

Good to Have:

• Understanding of ITIL, SDLC
• Knowledge on enterprise tools, i.e., MQ, Connect Direct, Control M etc.
• Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc

Technical Skills:

• Familiar with OS/400 system
• Familiar with RPG, COBOL language
• Have experience with Silverlake banking system is plus point.

Please forward your resume in MS word format to Careers@infogainglobal.com

About the Role:

We are seeking a highly motivated and experienced Lead Business Analyst/PMO to join our Site Reliability Engineering (SRE) team. This pivotal role will drive the successful implementation and ongoing management and enhancement of our new ITSM IT Service Request (ITSR) platform. The successful candidate will be instrumental in achieving our strategic goals of automating ITSR regression testing, significantly reducing ticket volumes, and establishing automated reporting for support ticket analysis. This role requires a blend of strong analytical skills, project management acumen, and a proactive approach to stakeholder engagement and process optimization.

Key Responsibilities:

ITSR Transformation & Project Management (Primary Focus):

• Strategic Implementation:

  • Actively participate in the discovery, definition, development, and deployment phases of the ITSR platform, ensuring a seamless transition from legacy systems.

  • Requirements & Design: Lead requirements gathering, analysis, and design for ITSR features, collaborating closely with users, application and services teams, development, other ITSM workstreams and other stakeholders.

• Automation & Efficiency:

  • Automated Regression Testing: Work in close collaboration with development teams to design and implement automated regression testing for the ITSR platform, ensuring stability and reliability of new releases. (No direct development required).

  • Ticket Volume Reduction: Drive initiatives and strategies aimed at reducing monthly support ticket volumes, leveraging process improvements, automation, and user education within the ITSR framework.

  • Automated Reporting: Lead the automation of service request ticket analysis dashboards and reports, transitioning from manual data extraction and manipulation (Excel, PowerPoint) to a streamlined, automated reporting solution.

• Project Governance & Reporting:

  • Schedule and facilitate regular cadences with Journey Sponsors, Workstream Leads, and stakeholders, including preparing meeting decks, file notes, and tracking action items.

  • Maintain and track burndown of ITSR project backlogs, overall work plans, and manage interdependencies among workstreams.

  • Prepare and present comprehensive status reports and management presentations on ITSR journey progress.

• Quality Assurance & User Acceptance:

  • Support and facilitate issue resolution throughout the ITSR implementation lifecycle.

  • Review and refine UAT test cases, and conduct UAT and live verification for ITSR rollouts.

  • Validate designs and prototypes;

  • Communication & Collaboration: Collaborate with relevant parties on communications and broadcasts related to ITSR rollout and broader ITSM initiatives.

ITAS Operations (BAU) - Secondary Role/Cover:

• Performance Monitoring: Actively track and review actionable insights and observability from the ITAS Control Tower, focusing on ticket Service Level Agreements (SLAs).

• SLA & Backlog Management: Review and follow up with support teams on ticket SLAs (missed SLAs, high ticket volume, high transfer volume), and maintain and burn down backlogs as prioritized for ITAS Operations.

• Feedback & Sentiment Analysis: Review and follow up on negative sentiments and feedback from Employee Experience surveys and ticket feedback, escalating issues as required.

• Training & Recognition: Collaborate with HR Learning on mandatory training for service engineers and support recognition programs for service engineers and top-performing application teams.

• Dispute Resolution: Support the Arbitration Team in processing ticket transfer requests, handling disputes, and managing aging cases escalated by users/service engineers.

• Metrics & Reporting: Track and report on ITAS driver and outcome metrics.

• Stakeholder Engagement: Schedule bi-weekly cadences with Lines of Business (LOBs) / markets, prepare file notes, and follow up on action items.

• Enhancement UAT: Perform UAT for ITSR enhancements and fixes.

Requirements:

• 5 to 6 years of working experience, with significant exposure to Service Management principles and practices.

• Proven experience in IT application or infrastructure development or support.

• Demonstrated experience in Agile, Scrum, or Kanban methodologies for managing IT projects or operations.

• Strong project management skills or experience in leading and managing diverse stakeholders.

• Exceptional analytical and critical thinking abilities, strong data analysis skills, and a meticulous, process-oriented, and audit-compliant mindset.

• Proficiency in MS Office tools, particularly MS Excel and PowerPoint, for data analysis and preparing compelling management presentations.

• Possess relationship-led qualities, coupled with the ability to be strong and firm with stakeholders, especially regarding process compliance.

• Experience in designing or implementing automated testing solutions is highly desirable.

• Familiarity with reporting tools and dashboard automation is a plus.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

The role focused on drafting and managing legal confirmations for the FX and IR derivatives.

Core Responsibilities

- Legal Confirmation Drafting: Prepare and manage confirmations for Foreign Exchange (FX) and Interest Rate Derivatives transactions, ensuring accuracy and compliance with regulatory standards.

- Cross-Team Collaboration: Partner with Sales, Trading, Legal, Compliance, Technology, and Operations teams to resolve issues and deliver timely documentation.

-Risk Mitigation: Act as a subject matter expert to identify risks, strengthen controls, and ensure operational efficiency in documentation processes.

- Strategic Support: Assist the Asia FXIRP Drafting team in executing global initiatives while aligning with regional business needs.

- Process Improvement: Design and implement workflow enhancements leveraging Business Intelligence tools and automation.

- Global Consistency: Build relationships with peers across regions to ensure standardized documentation practices and knowledge sharing.

- Continuous Review: Regularly assess processes to meet expectations for timeliness, quality, and cost-effectiveness.

Qualification

- Bachelor’s degree in the relevant discipline.

- Prior operations experience or internship experience.

- Strong attention to detail, proactive mindset, and ability to multitask in fast-paced environments.

- Collaborative and team-oriented, with effective problem-solving and judgment skills.

Preferred:

- Understanding of FX and Interest Rate markets, derivatives, and regulatory environment would be an added advantage.

- Experience with ISDA documentation.

- Proficiency in Microsoft Office Suite (especially Excel) and ability to learn multiple systems quickly.

This is a 6 month contract role.

Licence No 99C3289
R1100672

About the Company

A well-established and prominent financial services institution.

About the Job

• KYC Lifecycle Management: Handle, evaluate, and oversee client onboarding and routine file updates by verifying all required KYC data and paperwork.

• Stakeholder Collaboration: Coordinate with internal teams and external contacts to gather necessary Customer Due Diligence (CDD), KYC, and tax documentation, ensuring alignment with corporate compliance benchmarks.

• Risk Evaluation: Conduct comprehensive AML risk analyses for new and existing accounts, which includes scrutinizing and validating Source of Wealth (SOW) and Source of Funds (SOF).

• Regulatory Alignment: Maintain a strong understanding of evolving AML/CFT regulations and company protocols to effectively mitigate potential compliance risks.

• Process Consistency: Ensure internal workflows, operational guidelines, and team processes remain fully compliant with updating regulatory standards.

• Quality Control: Engage in quality assurance reviews for finalized client profiles, ensuring accurate documentation and strict adherence to operational timelines.

• Ad-Hoc Initiatives: Support specialized regulatory assignments, workflow optimization projects, and routine administrative duties as requested by leadership.

Skills and Requirements

• Possess a Diploma or Bachelor's Degree, coupled with a minimum of 2 years of professional AML/KYC experience, ideally within the financial services sector.

• Familiarity with compliance frameworks, KYC workflows, and verifying SOW/SOF for high-net-worth individuals is highly preferred.

• Demonstrates exceptional precision, organizational skills, a strong attention to detail, and the capacity to handle multiple tasks under strict time constraints.

• Displays a proactive attitude, strong organizational habits, and high adaptability.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

About the Role

We are looking for a highly motivated L1 IT Application Support Analyst to be the first point of contact for our users. You will troubleshoot, triage, and resolve software and application issues, ensuring minimal downtime and high user satisfaction for our core business systems.

Key Responsibilities

• Incident Management: Act as the first line of defense, logging, categorizing, and prioritizing incoming support tickets via email, chat, and service desk portals.
• Troubleshooting & Triage: Investigate application errors, access issues, and performance glitches. Resolve basic issues and escalate complex bugs to L2/L3 teams.
• User Access Management: Manage user accounts, password resets, and role-based access permissions.
• System Monitoring: Monitor application health dashboards and automated alerts to proactively identify and report potential outages.
• Documentation: Maintain and update the internal knowledge base with step-by-step troubleshooting guides, FAQs, and known error databases.
• User Communication: Keep users informed on the status of their tickets and provide clear, non-technical explanations for resolutions.

Qualifications & Requirements

• Experience: 2–3 years of experience in IT Applications Support
• Technical Skills: Familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk), SQL for database querying, and exposure to ERP systems
• Soft Skills: Exceptional communication, critical thinking, and a strong customer-service mindset.
• *Comfortable with a contract-renewable arrangement (yearly).

Interested candidates please click on the Apply button, or send your CV directly to yingtan@techgrid.co

Due to the volume of applicants we regret that only shortlisted applicants will be contacted.

Job Purpose

Monitoring, validation and analyses of cross asset derivatives and listed markets. On boarding OTC and listed market data pricing into ICE Data Services systems and downstream products.

Responsibilities

• Monitor and validate cross-asset raw and derived market data using in-house analytical tools to ensure accuracy and integrity.
• Provide accurate, real-time, and historical data responses to customer queries, addressing data-related concerns promptly.
• Collaborate closely with internal teams, including operations and support, to streamline processes and resolve data issues.
• Perform data quality checks and facilitate data uploads to maintain high standards of information accuracy.
• Analyze cross-asset market data using tools such as Excel, SQL, and in house analytical tools to generate insights and reports.
• Identify and troubleshoot inconsistencies in data, ensuring timely resolutions.
• Stay updated with global financial news to monitor market trends and their impact on data.

Knowledge and Experience

• BA/BSc in Business, Finance, Statistics, Economics or Financial Engineering
• Proficient in Excel
• Experience with SQL - advantage  
• Strong interest and familiarity with financial markets
• Team player, Independent and a fast learner
• Ability to work under pressure
• Highly organized and detail-oriented

Responsibilities:

1.      Provide 24x7 production support onsite / offsite

2.      Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

3.      Manage and respond to users on timely manner.

4.      Log incident ticket for production issues and user queries

5.      Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

6.      Prioritize defects and plan for production release based on defect criticality or align with quarterly release

7.      Follow up on defect and incident closure and meet incident closure KPI

8.      Share production defect support learning with QA team and development team to improve application quality and minimize future defects

9.      Make sure system availability as per respective agreed SLA

10.   Support EOD batch run

11.   Perform annual Disaster Recovery (DR) exercise for supported applications

12.   Provide support to System Engineers on server level patches / upgrade as and when applicable

13.   Ensure proper knowledge transfer (KT) from project / development team before enhancement release

14.   Ensure application documentation is properly updated for each production release

Requirements:

Must have: -

• Bachelor’s degree of Computer Science/IT or Engineering
• 10 years working experience in IT industry as Development or Production Support role of which minimum 5 years relevant experience in the banking/financial industry.
• Good and assertive communicator in speaking & writing.
• Good analytic and problem-solving skills
• Able to work in a fast-paced, team-oriented environment and weekend / wee hours.
• Experience in L2 or L3 production support

Good to have: -

• Understanding of ITIL, SDLC, FI/Banking domain knowledge
• Knowledge on enterprise tools, i.e., MQ, Connect Direct, Control M, Helix, Aldon, etc.
• Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc

Key Domain/ Technical Skills:

Essential technical skill: -

• Strong proficiency of OS/400 system, RPG, COBOL language
• Plus point – good experience in Silverlake banking system
• Added advantage - Open System knowledge - Unix, Linux, Solaris, Shell Script, Oracle DB

The Analyst 1 (Inventory Control) is responsible for ensuring inventory accuracy, integrity, and flow efficiency through data-driven analysis, system enablement, and process optimization. This role contributes from day one by strengthening inventory visibility, identifying discrepancies, and supporting operational decision-making. The Analyst also plays a key role in advancing inventory management from manual tracking to automated, system-driven, and intelligent control environments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Analyze inventory data to identify discrepancies, trends, and improvement opportunities.
• Maintain high levels of inventory accuracy and data integrity across systems (WMS/ERP/MES).
• Monitor inventory movements (receipts, storage, kitting, issuance) and highlight risks such as shortages, excess, or misalignment.
• Support cycle count processes, variance analysis, and root cause identification.
• Ensure proper tracking and control of non-conforming inventory (e.g., MRB, damaged, expired).
• Enable real-time inventory visibility through dashboards and system tools.
• Identify and implement improvements to reduce manual tracking and improve system reliance.
• Support automation and digitalization initiatives (e.g., system enhancements, data integration, workflow automation).
• Apply structured problem-solving using data to eliminate recurring inventory issues.
• Collaborate with Operations, Planning, Procurement, Finance, QA, and IT to resolve inventory-related issues.
• Maintain process standards, SOPs, and system data structures to ensure consistency and audit readiness.
• Take ownership of assigned inventory processes and drive continuous improvement.
• Uphold EHS/ESD/5S standards in all activities.
• Validate and maintain inventory master data and transaction accuracy in WMS/ERP systems.
• Investigate transaction failures or data inconsistencies and coordinate resolution with relevant teams.
• Support inventory reconciliation activities and ensure timely closure of discrepancies.
• Monitor key inventory parameters (e.g., stock levels, aging, excess, shortages) and escalate risks.
• Contribute to process improvements that enhance inventory control and reduce operational inefficiencies.
• Participate in digital initiatives such as system upgrades, automation projects, and data workflow improvements.
• Assist in developing data models, dashboards, or tools that improve inventory control and decision-making.
• Continuously improve data quality, process flow, and system utilization.
• Support audit and compliance activities (ISO/internal/external) related to inventory control.
• Handle assigned operational tasks and cross-functional requests in a timely and structured manner.

KEY PERFORMANCE INDICATORS:

• Inventory Accuracy ≥ 99%
• Cycle Count Accuracy and Closure Timeliness
• Data Integrity Across Systems (WMS/ERP/MES consistency)
• Inventory Health: Reduction in excess, aging, and stock discrepancies
• Process Efficiency: Reduction in manual interventions or reconciliation effort
• Digital Contribution: Implementation of automation, dashboards, or system improvements
• Issue Resolution Effectiveness: Timely identification and closure of inventory gaps
• Audit Compliance Rate: 100% without findings

What Success Looks Like (First 6–12 Months):

• Maintains high inventory accuracy and data integrity across systems
• Identifies and resolves inventory discrepancies proactively
• Contributes to measurable improvements in inventory health and control
• Implements at least one digital or process improvement initiative
• Demonstrates ownership of an inventory process area