Total 688 command center analyst job vacancies in Singapore

Overview
An opportunity is available for a detail-oriented laboratory professional to support diagnostic and clinical testing across multiple laboratory disciplines. The role involves performing accurate laboratory analyses, handling specimens, maintaining equipment, and ensuring high standards of quality, safety, and documentation within a regulated healthcare environment.

Key Responsibilities

• Perform a range of laboratory tests across pre-analytical and post-analytical stages
• Prepare, process, and handle biological specimens and samples in accordance with established protocols
• Ensure accuracy and reliability of test results, including proper documentation and data entry
• Operate, calibrate, and maintain standard laboratory instruments and equipment
• Support quality control procedures and adhere strictly to laboratory safety and compliance guidelines
• Maintain laboratory inventory, cleanliness, and operational readiness
• Assist in administrative and data management tasks as required
• Rotate across various diagnostic disciplines including microbiology, haematology, blood bank, immunology, clinical chemistry, molecular diagnostics, and cytotechnology

Requirements

• Diploma in CPT, Biotechnology, Biomedical Science, or related discipline
• Strong attention to detail and numerical accuracy
• Good communication skills and ability to work effectively within a team
• Proficient in Microsoft Office applications
• Prior laboratory exposure will be an advantage
• Central location

To Apply
Please send your updated resume to: healthcaretemps@recruitexpress.com.sg
(Attn: Clinical Laboratory Analyst - Leon)

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License No. 99C4599

Partner with the Agency’s business teams to elicit citizen/business and Agency’s needs through human-centric and visual methods

• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions

• Evaluate and recommend suitable technology while aligning with GovTech’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• Identify and adopt the appropriate development and delivery approach (Outsourced, Co-Sourced or In-house development)

• Work with fellow Govtechies and Agency's teams to develop user stories, functional/technical specifications and acceptance criteria

• Ensure product readiness for smooth deployment, adoption and operations

• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations Management)

• Assist the CIO to identify new opportunities and problems to solve for the Agency’s digital transformation

• Build deep knowledge of Agency’s business and operations and identify opportunities to support the transformation of Agency’s business / operation

• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

• Effectively engage and manage the vendors to deliver ICT solutions and services

• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

What we are looking for

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related disciplines

• At least 5 years relevant working experience in a similar capacity (advantageous to have had some Consulting, Software Development and Design experience)

• Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams

• Working knowledge of AI tools and concepts

• Strong analytical, conceptualisation, facilitation and problem-solving skills, in particular with application in Discovery sessions and prototyping.

• Good stakeholder engagement and communication skills with ability to influence and pitch ideas

• A driven and motivated personality with the ability to rapidly learn, apply and execute

• Experience in Project Management and Product Management is a plus

• Motivated by innovation to achieve business goals and customer satisfaction

• Excellent written, verbal communication, presentation and negotiation skills

Key Responsibilities:

• Review, validate, and manage distribution reports (e.g., production tracking, compensation reports) to ensure accuracy, timeliness, and compliance with business rules
• Analyze business data to identify patterns, trends, and insights that support decision-making and strategy execution
• Partner with stakeholders to understand business requirements, propose solutions, and support the development of new processing models
• Provide analytical insights into business processes and contribute to continuous improvement initiatives
• Lead or support system-related projects such as new implementations, system migrations, database changes, or reporting structure enhancements
• Troubleshoot issues, provide interim solutions to maintain business continuity, and recommend process improvements for efficiency and scalability

Requirements:

• Strong analytical and problem-solving skills with experience in business data analysis and reporting
• Experience in various data analytics tools eg Alteryx, Anaplan, Python, Power BI, SQL, etc

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

We are supporting a leading client in the financial services sector in their search for a Cash Operations Processing Analyst to join their CB & IB Operations and Controls team in Singapore. This is a 1-year contract role (with extension possibility) based fully onsite.

The Role

You will execute time-critical cash operations including GIRO, Standing Orders, DDA/DCA, and Cash Counter Services. Day-to-day, you'll be responsible for:

• Processing daily operations with high accuracy and adherence to established controls and escalation protocols
• Monitoring and resolving exceptions escalated from offshore governance support teams
• Maintaining and updating SOPs and procedures to reflect process or business changes
• Managing working relationships with Front Office, internal stakeholders, and external counterparties
• Ensuring all transactions are processed in line with SLAs, internal policies, and industry guidelines

What We're Looking For

• Minimum 3 years' experience in financial services, with exposure to Cash and Payments operations
• Sound understanding of cash operations processes across APAC, including offshore operating models
• Strong technical and commercial grasp of end-to-end operational processes
• Proven ability to analyse issues, take ownership, and drive resolution
• Ability to perform under tight deadlines in a fast-paced, time-critical environment
• Strong risk management mindset and control discipline
• Positive, collaborative team player

Fresh graduates from local universities (NUS, NTU, SMU) with strong academic backgrounds and relevant internship experience are welcome to apply. Prior Risk & Control experience is a plus.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

About the role

We are seeking a Salesforce Data Analyst to support large-scale system integration projects involving Salesforce and multiple external systems.

You will start by assisting in data mapping and integration work between Salesforce and APIs (e.g. MuleSoft), gaining hands‑on exposure to how data flows across systems. This includes understanding Salesforce data models, integration payloads, and transformation logic.

You will also support testing activities (SIT/UAT) and work closely with experienced consultants across Salesforce, integration, and functional teams.

Over time, this role can evolve into a Business Analyst or Developer track, depending on project needs and your interests.

This role is suited for individuals who are detail-oriented, structured, and proactive, and who are interested in understanding how enterprise systems connect and operate end‑to‑end.

Responsibilities

Data Mapping & Integration Support

• Work closely with functional, integration (MuleSoft) and data migration teams to support end‑to‑end delivery.
• Assist in mapping data between Salesforce objects and external systems via APIs.
• Analyse field definitions, data structures, and relationships across systems.
• Support the documentation of data templates, mappings, transformation logic and integration requirements.
• Work with senior consultants to clarify data inconsistencies, edge cases, and validation rules.
• Review API payloads (JSON/XML) to understand how data is exchanged between systems.
• Perform data patching when required.
• Maintain clear and well-structured documentation such as data mapping sheets, integration specifications (functional level), test scenarios and results.

Requirements & Functional Support

• Support requirement discussions with business and functional teams to understand data-related needs.
• Assist in documenting simple user stories, process flows, and data-related requirements.
• Translate business requirements into structured data or integration-related inputs.

Testing & Quality Assurance

• Support requirement discussions with business and functional teams to understand data-related needs.
• Assist in documenting simple user stories, process flows, and data-related requirements.
• Translate business requirements into structured data or integration-related inputs.

Requirements

Must have skills and experience

• Interest in data, systems, or integration work.
• Strong attention to detail and ability to work with structured information.
• Ability to analyse and compare data across different sources.
• Good logical thinking and problem-solving skills.
• Able to follow through on tasks and track details consistently.
• Comfortable working with multiple teams and stakeholders.

Good to have

• Basic understanding of databases, data structures, or APIs.
• Familiarity with JSON, XML, or Excel-based data mapping.
• Exposure (academic or internship) to system integration, business analysis, or testing.
• Interest in Salesforce, cloud platforms, integration or enterprise systems.

Ways of working

• Work collaboratively within an agile, sprint-based build delivery environment.
• Learn by supporting senior consultants.
• Take ownership of assigned data mapping and testing tasks, ensuring accuracy and completeness.
• Communicate proactively on progress, issues, and dependencies.
• Be comfortable working with detailed, structured tasks that require consistency and attention.

Success measures

• Produce accurate and complete data mapping documentation with minimal supervision.
• Understand Salesforce data models and basic integration flows.
• Support testing cycles with minimal errors in data validation.
• Proactively follow up on issues and close assigned tasks.
• Communicate clearly and build working relationships across teams.
• Demonstrate reliability, attention to detail, and ownership in day‑to‑day work.

Education

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

Maximising Potential I Transforming Lives

Join Maitri School’s team of educators and professionals empowering students with autism spectrum disorder to live better, learn continually, and contribute meaningfully. As Singapore embraces inclusive education, your expertise will make a meaningful difference right here in our community.

Your role as Behavioural Analyst/Therapist:

• Conduct comprehensive behavioural assessments to identify areas of need, and develop individualised intervention plans grounded in ABA principles. These plans should include clearly defined goals, targeted intervention strategies, and progress-monitoring methods to address challenging behaviours and promote positive social and academic outcomes.

• Collaborate closely with teachers, parents, and other professionals to ensure a holistic and coordinated approach to supporting each student's progress.

• Maintain detailed records and documentation of students’ progress to evaluate the effectiveness of interventions and make necessary adjustments. Provide regular updates to stakeholders on progress and outcomes.

• Coach key partners about ABA principles and how to apply educational and behavioural techniques to carry out intervention plans in class and at home to support the students’ progress.

• Facilitate training for staff to improve understanding on ABA.

• Contribute to the development and refinement of the school's behavioural support programmes and resources. To positively influence the development of programs, policies and procedures to promote best practice.

• Stay up-to-date with the latest research and best practices in the field of behavioural analysis and therapy.

• Attend IEP meetings with teachers when necessary.

Why choose Maitri School:

1)      Competitive compensation package with performance bonus

2)      Career progression opportunities

3)      Manageable class size

4)      Work life harmony

Requirements:

• A Master's degree in Applied Behaviour Analysis, Psychology, or a related field, prefer candidates with BCBA / BCaBA / QBA / QASP-S qualifications.

• Minimum 3 years of experience in providing behavioural analysis and therapy services, preferably in an educational setting with experience working with ASD students.

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with a diverse range of stakeholders

We regret that only short-listed applicants will be notified for an interview.

Work Location:
2026 and 2027 - 95 Jalan Eunos, 2028 - 20 Pasir Ris Street 51

Member of Group Manufacturing Execution System (MES) IT team. Delivering IT Services to support businesses. Study and implement technology and improve manufacturing and traceability capability. 

Adhere to Security Governance & Compliance as per Group IT Policy and Standards. 

Responsibilities:

• Ensuring smooth operation including troubleshooting and problems solving related to Manufacturing Execution System. Identify improvement areas and implement strategic solutions in time with consultation with business stakeholders.
• Work with Business stakeholders and lead strategic planning for Venture MES system to achieve business goals.
• Responsible for MES functional and technical system development, review, and certification of MES systems hardware, backup, IT Disaster Recovery Plan (DRP,) and IT Business Continuity Plans (BCP).
• To ensure system to comply with audit requirement
• Manage and evaluate IT Vendors (MES)
• Proactively propose proactive improvement & preventive monitoring
• Manage &Support IT Audit

Requirements:

• Degree in Computer Science, Information Systems, Engineering or equivalent.
• Minimum 5 years in relevant experience.
• Experience in working in a cross-functional team.
• Supervisory experience will be an added advantage.
• Experience with clustering, performance testing, BI and MES application will be an advantage.
• Strong analytical and communication skills.
• Self-motivated and a good team player.
• Knowledge in Production Planning/Capacity Planning/Material Management
• Knowledge in Work Order Management
• Knowledge in OEE/SPC/RTY
• Knowledge in Quality management and traceability requirements

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: dataprotection@venture.com.sg For more details, please refer to our privacy policy at Personal Data Protection Policy of Venture Corporation Limited.

Venture Corporation is aware of scams involving fraudulent job offers; where individuals pose as staff representing our company and/or post fake job openings. Kindly note that the company does not make job offers until after a candidate has submitted a job application and participated in a face-to-face interview.

Please be advised that all legitimate job opportunities at Venture Corporation and our subsidiaries are listed exclusively on our official careers page and verified job portals. Any job offer that requires payment or solicits personal information in the early-stage recruitment process is likely a scam.

We urge all candidates to remain vigilant and exercise caution when approached with suspicious job offers. If you have questions about any open positions at Venture Corporation, please contact us by email: hr.singapore@venture.com.sg

Kindly note that only shortlisted profiles will be contacted.

HTELite is currently seeking passionate Maths teachers to join our team. We are looking for individuals who can effectively teach students for standardized tests in both local and international schools.

Vision:

At HTELite, our vision is to provide top-notch guidance that is tailored to each student's individual needs. We aim to create a professional and informal learning environment where students and employees feel safe. Our goal is to serve as a gateway to academic success and help students reach their full potential.

Core values:

• Passion: We are passionate about education and empowering students.
• Creativity: We encourage innovative and creative teaching approaches.
• Innovation: We strive to stay at the forefront of educational practices.
• Growth: We foster personal and professional growth for both students and employees.
• Teamwork: We believe in collaborative teamwork to achieve excellence.

Job description:

The ideal candidate should have a minimum of 3 years of experience in the education field, with prior knowledge of the British and American curriculum being a significant advantage. We value perseverance, dedication, and flexibility in our teachers.

Requirements:

• Ability to adapt teaching methodologies as needed
• Skill in engaging and motivating students
• Proactive attitude and initiative
• Punctuality and Strong time management skills
• Excellent communication and problem-solving abilities
• Bachelor's degree from a reputable university, with at least 3 years of teaching experience. A PhD or Master's degree in Maths or related fields would be a significant advantage
• Understanding of the concept of tuition centers, where each student is treated as an individual rather than a number
• Willingness to work during evenings, weekends, public holidays and peak periods

Important note:

We are currently hiring only local full-time teachers. The monthly salary ranges from 5,000 SGD to 7,000 SGD, depending on years of teaching experience and qualifications.

Responsibilities:

• Develop and customize lesson plans to meet students' needs
• Provide written feedback on student progress
• Create curriculum materials
• Identify and address learning obstacles
• Supervise students during peak hours
• Perform other ad hoc tasks as required

Work schedule:

• Five or six days a week, depending on candidate availability
• Weekday hours: 09:00 to 20:00
• Weekend hours: 09:00 to 18:00 (lunch and dinner breaks arranged according to schedule)
• Schedule may be subject to changes during school breaks and public holidays

Job benefits:

At HTELite, we recognize and reward hard work. We offer attractive incentive programs for full-time teachers and provide opportunities for career growth. We also strive to foster a friendly working environment.

Location:

10 Anson Road, 32-14/15 International Plaza, 079903, Singapore

How to apply:

Interested applicants can send their detailed CV, including current and expected salary, along with a recent photo to admin@htesg.com.

Please note that only shortlisted candidates will be contacted.

Our esteemed client in the IT industry is seeking a Business Analyst to join their dynamic team:

• Employment Type: 1-year renewable contract
• Position: Business Analyst
• Location: Central (Nearest MRT: Clarke Quay / City Hall)
• Working Hours: Monday to Friday, 8.30am to 6pm
• Salary Package: Up to $7,600 + Bonus

Job Responsibilities:

• Drive product outcomes by delivering data-driven insights and recommendations.
• Perform market analysis to identify problem areas and potential opportunities.
• Review existing solutions to uncover gaps, synergies, or areas for improvement.
• Conduct user research and interviews to support problem definition and solution development.
• Establish success metrics, track performance, and develop dashboards for monitoring.
• Analyze post-launch results to identify improvements and optimization opportunities.
• Assess the impact of proposed changes and evaluate resource requirements accordingly.

Job Requirements:

• Minimum a Diploma in Computer Science, Business or related discipline with at least 4 years of relevant working experience.
• Preferably have hands-on experience with configuration in ServiceNow, or be willing to take on hands-on responsibilities involving configuration of SaaS/COTS platforms (e.g., ServiceNow).
• Experience working end-to-end with product or project teams in delivering solutions.
• Able to work independently in a fast-paced environment and manage competing priorities effectively.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

Full-Time English Teacher – Passion, Vision, Inspiration.

Join HTELite Team – Where Passion Meets Excellence in Education

At HTE, we go beyond traditional teaching. We inspire students to unlock their full potential and equip them with the skills to succeed in both local and international school assessments and entrance exams. Our goal is to provide tailored academic support in a dynamic and professional learning environment.

We are looking for a passionate and experienced English teacher who thrives in a challenging yet rewarding environment. If you have a strong background in IB & JC English, love helping students master critical thinking and advanced writing skills, and enjoy seeing them grow academically, we want to hear from you!

Why Join HTELite?

We are looking for passionate English teachers who can help improve students' English from elementary level.

Vision

At HTElite we strive to offer top notch guidance that is based on each student’s individual needs. We also aim to create a professional, yet informal learning environment where students and employees feel safe. It is our goal to be a gateway to academic success and help students to reach their full potential.

Our core values are:

●Passion

●Creativity

●Patient

● Growth

●Teamwork


Job Summary

We are seeking passionate full-time English teachers to deliver tailored instruction that improves students’ English proficiency from elementary levels, fostering academic growth and individual potential in a supportive learning environment.

Responsibilities

• Design and deliver lesson plans customized to meet individual student learning needs and goals
• Provide detailed written feedback on student progress to guide improvement and inform instructional adjustments
• Develop and refine curriculum materials that enhance student engagement and learning outcomes
• Identify and address learning obstacles to support student success and adapt teaching strategies accordingly
• Supervise and manage students effectively during peak hours to maintain a safe and productive learning environment
• Demonstrate flexibility by adapting teaching methodologies to diverse student needs and changing circumstances
• Engage and motivate students through proactive, creative, and patient instructional approaches
• Manage time efficiently to ensure punctuality and meet scheduling demands including evenings, weekends, and peak periods
• Communicate clearly and professionally with students, parents, and colleagues to foster collaboration and support
• Take initiative in performing additional ad hoc tasks that contribute to the center’s educational mission

Required competencies and certifications

• Bachelor’s degree in a relevant field
• Minimum of 3 years teaching experience, preferably including kindergarten English teaching
• Ability to work full-time with availability for flexible scheduling including evenings and weekends

Preferred competencies and qualifications

• Understanding of tuition center operations as a service-oriented education environment that treats each student as an individual

Work Schedule

• Five to six days per week based on candidate availability
• Weekday hours: 09:00 to 20:00; Weekend hours: 09:00 to 18:00 with breaks arranged according to schedule
• Schedule may vary during school breaks and public holidays

Job Benefits

• Attractive incentive programs rewarding dedication and performance
• Recognition of talent, creativity, initiative, and diligence
• Opportunities for long-term career growth
• Supportive and friendly working environment

Location 10 Anson Road, 32-24/25 International Plaza, Singapore 079903

Interested applicants, please send your detailed CV including current and expected salary with a recent photo to admin@htesg.com

Please note that only shortlisted candidates will be contacted.

Full-Time English Teacher – Join HTELite’s Team

About HTELite

HTELite is a premier education center dedicated to preparing students for standardized tests and entrance exams for both local and international schools. Our mission is to provide tailored academic support in a structured yet welcoming learning environment. We believe that education is not just about knowledge but also about building confidence and critical thinking skills to help students excel.

Our Core Values

At HTELite, we uphold the following principles:

5Full-Time English Teacher – HTE Tuition Center

Company Overview

HTE is a leading education center specializing in preparing students for standardized tests and entry exams for both local and international schools. We are committed to personalized learning, providing a professional yet welcoming environment where students and teachers feel safe. Our mission is to be a gateway to academic success, helping students reach their full potential.

Core Values

• Passion – We are passionate about education and empowering students.

• Creativity – We encourage innovative and dynamic teaching approaches.

• Innovation – We strive to stay at the forefront of modern educational practices.

• Growth – We foster both personal and professional development for students and employees.

• Teamwork – We believe collaboration is key to achieving excellence.

Job Description

We are looking for enthusiastic and dedicated English teachers with a minimum of 3 years of experience in the education field. Familiarity with British and American curricula is highly desirable. The ideal candidate should possess perseverance, dedication, and flexibility.

The Analyst 1 (Inventory Control) is responsible for ensuring inventory accuracy, integrity, and flow efficiency through data-driven analysis, system enablement, and process optimization. This role contributes from day one by strengthening inventory visibility, identifying discrepancies, and supporting operational decision-making. The Analyst also plays a key role in advancing inventory management from manual tracking to automated, system-driven, and intelligent control environments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Analyze inventory data to identify discrepancies, trends, and improvement opportunities.
• Maintain high levels of inventory accuracy and data integrity across systems (WMS/ERP/MES).
• Monitor inventory movements (receipts, storage, kitting, issuance) and highlight risks such as shortages, excess, or misalignment.
• Support cycle count processes, variance analysis, and root cause identification.
• Ensure proper tracking and control of non-conforming inventory (e.g., MRB, damaged, expired).
• Enable real-time inventory visibility through dashboards and system tools.
• Identify and implement improvements to reduce manual tracking and improve system reliance.
• Support automation and digitalization initiatives (e.g., system enhancements, data integration, workflow automation).
• Apply structured problem-solving using data to eliminate recurring inventory issues.
• Collaborate with Operations, Planning, Procurement, Finance, QA, and IT to resolve inventory-related issues.
• Maintain process standards, SOPs, and system data structures to ensure consistency and audit readiness.
• Take ownership of assigned inventory processes and drive continuous improvement.
• Uphold EHS/ESD/5S standards in all activities.
• Validate and maintain inventory master data and transaction accuracy in WMS/ERP systems.
• Investigate transaction failures or data inconsistencies and coordinate resolution with relevant teams.
• Support inventory reconciliation activities and ensure timely closure of discrepancies.
• Monitor key inventory parameters (e.g., stock levels, aging, excess, shortages) and escalate risks.
• Contribute to process improvements that enhance inventory control and reduce operational inefficiencies.
• Participate in digital initiatives such as system upgrades, automation projects, and data workflow improvements.
• Assist in developing data models, dashboards, or tools that improve inventory control and decision-making.
• Continuously improve data quality, process flow, and system utilization.
• Support audit and compliance activities (ISO/internal/external) related to inventory control.
• Handle assigned operational tasks and cross-functional requests in a timely and structured manner.

KEY PERFORMANCE INDICATORS:

• Inventory Accuracy ≥ 99%
• Cycle Count Accuracy and Closure Timeliness
• Data Integrity Across Systems (WMS/ERP/MES consistency)
• Inventory Health: Reduction in excess, aging, and stock discrepancies
• Process Efficiency: Reduction in manual interventions or reconciliation effort
• Digital Contribution: Implementation of automation, dashboards, or system improvements
• Issue Resolution Effectiveness: Timely identification and closure of inventory gaps
• Audit Compliance Rate: 100% without findings

What Success Looks Like (First 6–12 Months):

• Maintains high inventory accuracy and data integrity across systems
• Identifies and resolves inventory discrepancies proactively
• Contributes to measurable improvements in inventory health and control
• Implements at least one digital or process improvement initiative
• Demonstrates ownership of an inventory process area

Responsibilities:

1.      Provide 24x7 production support onsite / offsite

2.      Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

3.      Manage and respond to users on timely manner.

4.      Log incident ticket for production issues and user queries

5.      Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

6.      Prioritize defects and plan for production release based on defect criticality or align with quarterly release

7.      Follow up on defect and incident closure and meet incident closure KPI

8.      Share production defect support learning with QA team and development team to improve application quality and minimize future defects

9.      Make sure system availability as per respective agreed SLA

10.   Support EOD batch run

11.   Perform annual Disaster Recovery (DR) exercise for supported applications

12.   Provide support to System Engineers on server level patches / upgrade as and when applicable

13.   Ensure proper knowledge transfer (KT) from project / development team before enhancement release

14.   Ensure application documentation is properly updated for each production release

Requirements:

Must have: -

• Bachelor’s degree of Computer Science/IT or Engineering
• 10 years working experience in IT industry as Development or Production Support role of which minimum 5 years relevant experience in the banking/financial industry.
• Good and assertive communicator in speaking & writing.
• Good analytic and problem-solving skills
• Able to work in a fast-paced, team-oriented environment and weekend / wee hours.
• Experience in L2 or L3 production support

Good to have: -

• Understanding of ITIL, SDLC, FI/Banking domain knowledge
• Knowledge on enterprise tools, i.e., MQ, Connect Direct, Control M, Helix, Aldon, etc.
• Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc

Key Domain/ Technical Skills:

Essential technical skill: -

• Strong proficiency of OS/400 system, RPG, COBOL language
• Plus point – good experience in Silverlake banking system
• Added advantage - Open System knowledge - Unix, Linux, Solaris, Shell Script, Oracle DB