Total 2,631 command center analyst job vacancies in Singapore

Key Responsibilities

• Produce daily P&L reports and perform P&L decomposition

• Provide commentary on key P&L drivers and link them to desk strategies

• Monitor new deals, late trades, and market operations activity

• Review off-market trades and validate/justify rationale for execution

• Perform exception checks between reported P&L vs trader estimates and investigate breaches

• GLAO certification of balance sheet accounts

• Compute room-wide and desk-level reserves

• Prepare key risk and performance indicator reporting for the desk

• Improve and streamline team workflows and operational efficiency

• Review control processes and identify potential gaps

• Support ad-hoc queries from Front Office, Risk, Middle Office, and Finance

Requirements

• Degree in Accountancy, Finance, or Business preferred

• Minimum 2 years of relevant experience, ideally in banking

• Understanding of treasury products, derivatives, and options preferred

• Strong proficiency in Microsoft Excel

• Strong control mindset with attention to detail

• Analytical and inquisitive approach

• Good team player with ability to connect product control activities to desk strategy

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969

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• IT Business Analyst
• Business Requirements Gathering & Process Analysis
• Stakeholder Management & Solution Delivery
• User Stories, UAT & Digital Application Projects
• Government projects

Job Scope:

• Gather, analyse, and document business requirements from stakeholders

• Facilitate workshops, meetings, and discussions to understand business needs and objectives

• Analyse current business processes and identify opportunities for improvement and optimisation

• Prepare business requirement documents (BRD), user stories, process flows, use cases, and functional specifications

• Work closely with developers, testers, project managers, and business users throughout project implementation

• Support solution design, system testing, User Acceptance Testing (UAT), and implementation activities

• Track issues, risks, dependencies, and change requests to ensure smooth project delivery

• Generate reports, dashboards, and analysis to support business decisions

• Ensure project deliverables align with business objectives, timelines, and compliance requirements

• Any other ad-hoc duties as assigned

Requirements:

• Degree/Diploma in Business, Information Technology, Computer Science, or related discipline

• Minimum 3 years of experience as a Business Analyst or in a similar role

• Experience in requirements gathering, process mapping, and documenting user stories/use cases for transactional or customer-facing systems

• Strong communication and stakeholder management skills with the ability to collaborate across business and technical teams

• Strong analytical, problem-solving, and documentation skills

• Ability to work independently and manage multiple priorities effectively

• Exposure to Agile methodologies (Scrum/Kanban) and tools such as Jira, Confluence, and ServiceNow is preferred

• Familiarity with mobile application projects, UX/UI collaboration, and customer journey design for digital platforms is advantageous

Other Information:

• Location: CBD

• Working Hours: 5 Days, Office Hour

To apply please click on the APPLY NOW button or email your resume to search70@searchindex.com.sg for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Your new company

This is a multinational investment bank.

Your new role

• Work closely with project managers, subject matter experts (SMEs), and technology teams—often in a virtual environment—to deliver high-quality business requirements and process workflows.
• Facilitate workshops and working group discussions with GMO teams across regions, as well as internal and external stakeholders (including Exchanges, Business, and Technology teams).
• Analyze business and system requirements, identify gaps, and propose solutions aligned with organizational objectives.
• Develop and maintain Business Requirement Documents (BRDs), functional specifications, and process workflows.
• Support project managers in managing workstreams, ensuring adherence to enterprise standards and governance frameworks.

What you'll need to succeed

• University degree or equivalent in Business, Finance, Technology, or related discipline.
• Some experience as a Business Analyst or in a similar role within Financial Services or Operations.
• Strong analytical and problem-solving skills with attention to detail.
• Some experience in Global Markets Operations or Investment Banking.
• Familiarity with Agile project delivery frameworks.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email Shabnam.Bahar@hays.com.sg for a confidential discussion. Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

At Shopee, logistics is the backbone of connecting millions of buyers and sellers across Southeast Asia. As a Strategy and Operations Analyst, you’ll play a pivotal role in shaping this massive network—designing data-driven solutions that make deliveries faster, warehouses smarter, and operations more cost-efficient.

Leveraging data, analytics, optimisation models, and collaboration with cross-functional teams, you’ll drive innovations that directly influence strategy and transform the user experience at scale. 

You may work on projects such as:

• Designing the transportation network, deciding the optimal number and location of hubs and warehouses
• Developing warehouse layout strategies to improve productivity and throughput
• Modelling inventory placement across the network to reduce lead times and costs
• Comparing air, sea, and land transportation modes for cost-effectiveness and speed
• Projecting end-to-end supply chain costs under different demand and volume scenarios
• Optimising last-mile delivery strategies for both urban and rural regions
• Evaluating the role of automation and technology in future network design
• Conducting scenario analysis to understand the impact of disruptions, fuel price changes, or labour constraints

Job Description:

• Process Strategy & Optimisation: Evaluate and refine logistics processes to enhance efficiency, reduce costs, and strengthen operational scalability.
• Data Analysis & Insight Generation: Analyse diverse and dynamic datasets on operations and user behaviours, uncovering insights that tackle complex, real-world challenges. Use modelling and analysis to identify trends and generate insights that inform high-stakes business decisions.
• Strategic Support: Align strategic projects with broader business goals by supporting discussions with stakeholders and helping to define clear operational objectives.
• Planning & Execution: Help translate strategic goals into actionable plans with defined steps, contributing to their successful implementation.
• Performance Monitoring: Track the results of new initiatives, providing data and observations to help the team identify successes and areas for further refinement.

Requirements:

• Currently pursuing or has completed a Bachelor's Degree in any discipline from a reputable university with strong academic credentials. Candidates who are currently pursuing their Bachelor’s Degree should be expected to graduate by Jul 2026, and all candidates must be able to join us by Aug 2026.
• Candidates who meet the above requirements and are currently pursuing a Master’s Degree or above must be able to join us on a full-time basis by Aug 2026. A Master’s Degree or above is advantageous but not required
• Proficiency in SQL and Python, with the ability to translate data into actionable insights.
• Prior experiences in operations analytics, data analytics, or data-driven roles, internship or full-time.
• Strong analytical and structured thinking skills, with a knack for turning complex problems into practical solutions.
• Ability to explain technical findings clearly to both technical and business stakeholders.
• Collaborative, adaptable, and excited to work in a high-growth environment.

Senior SOC Analyst (L2/ Cyber Threat/ Perm Role/ Central)

• Location: Central Area

• Permanent Role

• Salary: up to $8,000 (commensurates with experience) + Attractive Bonus & Benefits

Responsibility:

• Investigate L1-escalated alerts; assess scope, impact, and severity.
• Lead incident response (containment, eradication, recovery) using playbooks.
• Correlate data from SIEM, EDR, network, and cloud tools to identify threats and root causes.
• Assess vulnerabilities and threats; recommend timely remediation.
• Use scripting/automation to improve investigation and reporting.
• Produce clear incident reports with timelines and evidence.
• Apply threat intelligence (e.g., MITRE ATT&CK) and perform IOC-based hunting.
• Collaborate with L1 and CSOC teams to resolve incidents and enhance SOC processes.

Requirement:

• Min 3 year of relevant working experience in SOC as Security Engineer, IT Security Operations and Security Operations Centre or Computer Emergency Response Team (CERT/CIRT).
• Diploma/ Degree in computer science/ Computer Engineering / Information Security or related certifications.
• Strong incident investigation, log analysis, and event correlation skills.
• Ability to evaluate impact and recommend mitigation actions.
• Experience with phishing, malware, credential compromise, misconfigurations, and network threats.
• Knowledge of network protocols, system logs, Windows/Linux, and attack techniques.
• Basic scripting (Python, Bash, PowerShell) preferred.
• Familiar with MITRE ATT&CK, Cyber Kill Chain, CVSS, OWASP Top 10.
• Experience with SIEM, EDR, SOAR; rule tuning/automation is a plus.
• Willing to work 12-hour rotating shifts.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to jackyooi@careerally.com.sg

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

Our client, a global technology leader specializing in search, digital platforms, cloud computing, and data-driven innovation, is seeking a Financial Data Analyst/Product Analyst to support financial reporting and analytics through data extraction, SQL scripting, and reporting automation. This role will focus on generating and transforming large financial datasets, building SQL-based reporting solutions, and delivering actionable insights to support business and finance stakeholders.

This is a fixed term contract ending on the 14 Dec 2026 with possibilities for extension thereafter

Responsibilities

• Extract, validate, and analyze financial data from databases, data warehouses, and ERP systems using SQL.
• Write and maintain SQL scripts to support reporting, data analysis, and financial insights.
• Interpret financial and operational data to identify trends, risks, and business opportunities.
• Build and maintain dashboards and reports using BI tools such as Looker, Tableau, or Power BI.
• Support recurring financial reporting, ad-hoc analysis, and reporting automation initiatives.
• Partner with Finance and cross-functional teams to ensure data accuracy and deliver actionable insights.

Requirements

• Up to 6 years of experience in Financial Analysis, Product Analytics, FP&A Analytics, Financial Data Analytics, Business Intelligence, or related roles.
• Advanced SQL skills with the ability to independently write and optimize complex queries and scripts.
• Strong analytical skills with the ability to interpret data and translate findings into business recommendations.
• Strong financial domain knowledge with experience analyzing P&L, revenue, costs, budgets, or financial performance metrics.
• Proven experience extracting and working with large datasets from platforms such as BigQuery, Snowflake, SAP, Oracle, or similar.
• Experience with Excel and BI tools such as Looker, Tableau, or Power BI.

To support the Singapore Compliance Officer in administrative and advisory related compliance duties that are core to the delivery of ACO strategy and implementation of a robust and structured Compliance Programme in Singapore.  Play a key role in the day-to-day compliance administration matters such as organising compliance meetings, management reporting of Core Compliance (i.e., Non-Financial Crime) risk assessment and Management Information (CRA/MI), and various regulatory-related reporting.  Assist compliance advisors in the department on advisory matters where required.     

Job Responsibilities:

• Be the primary contact point for the management of the monthly Singapore Compliance Committee meetings (“CCM”).  This includes scheduling meetings, organising internal timelines and collating the Management Information (“MI”) reporting from various teams within ACO to facilitate the preparation of the CCM materials, performing reasonableness review of the consolidated CCM materials, preparing CCM minutes, etc.

• Support the team and work in partnership with colleagues from other teams in ACO &/or Head Office in the construction of Core Compliance CRA/MI reporting to ACO management, local branch management and any other local governance committees where necessary. 

• Monitor action plans to ensure compliance gaps are closed in a timely manner to mitigate compliance risk.

• Prepare MAS regulatory reports that are under ACO’s responsibility for submission to the MAS.

• Coordinate and collate the Core Compliance responses for the relevant regulatory queries and for internal/external audit.

• Support compliance reporting to the Head Office as required.

• Where required, support the compliance advisors in queries pertaining to the Singapore Branch based on MAS requirements and Bank’s compliance policies and procedures. 

• Support projects or initiatives, or take on additional responsibilities, as required.

Job Requirements:

• Degree qualified and have interest in exploring a career in compliance. Fresh graduate may apply.

• Prior exposure to banking and financial regulations in Singapore (Banking Act, Securities & Futures Act, Financial Advisers Act) will be advantageous. 

• Strong organisation/administrative skills, meticulous, task oriented. 

• Strong interpersonal and communications (written and verbal) skills, and ability to liaise with stakeholders across business units and functions. 

• Good analytical skills.

• Ability to work both independently and as part of a team. 

• Positive attitude, driven, motivated, and proactive in supporting the team’s compliance deliverables. 

• Ability to thrive in a changing environment and remain resilient under pressure.   

We regret to inform that only shortlisted applicants will be notified.
(Job ID:10077057)

Overview
An opportunity is available for a detail-oriented laboratory professional to support diagnostic and clinical testing across multiple laboratory disciplines. The role involves performing accurate laboratory analyses, handling specimens, maintaining equipment, and ensuring high standards of quality, safety, and documentation within a regulated healthcare environment.

Key Responsibilities

• Perform a range of laboratory tests across pre-analytical and post-analytical stages
• Prepare, process, and handle biological specimens and samples in accordance with established protocols
• Ensure accuracy and reliability of test results, including proper documentation and data entry
• Operate, calibrate, and maintain standard laboratory instruments and equipment
• Support quality control procedures and adhere strictly to laboratory safety and compliance guidelines
• Maintain laboratory inventory, cleanliness, and operational readiness
• Assist in administrative and data management tasks as required
• Rotate across various diagnostic disciplines including microbiology, haematology, blood bank, immunology, clinical chemistry, molecular diagnostics, and cytotechnology

Requirements

• Diploma in CPT, Biotechnology, Biomedical Science, or related discipline
• Strong attention to detail and numerical accuracy
• Good communication skills and ability to work effectively within a team
• Proficient in Microsoft Office applications
• Prior laboratory exposure will be an advantage
• Central location

To Apply
Please send your updated resume to: healthcaretemps@recruitexpress.com.sg
(Attn: Clinical Laboratory Analyst - Leon)

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License No. 99C4599

About GoTymeX

GoTymeX is the product, technology and data analytics hub of GoTyme Group. At GoTymeX, we're reimagining digital banking across emerging markets, across South Africa and Asia. Our mission is to unlock human potential, and we aim to do so through the development of transformative financial services that empower individuals and small businesses. We believe in the power of digital in building products that make a real difference in our customers' lives. Today, our products serve more than 22 million customers.

About the Credit Card Product

We are building a group-level credit card product — launching across the Philippines and South Africa — on a modern global stack. The analytical function at the heart of this programme has never existed before. We’re creating it now — and we’re looking for the person to build it from zero with us.

Where This Role Sits

You will report directly to the Director of Product, and work day-to-day alongside the Credit Card Product Owners, Engineers, Designers and Business Analysts. You will carry a dotted-line to the Head of Data & Analytics, giving you deep technical mentorship while remaining fully embedded in the product team. You will collaborate regularly with in-country data and credit risk analysts across the Philippines and South Africa.

Why Work with GoTymeX

• Innovation-driven environment: Work with the latest technologies including Serverless aspects of AWS Cloud, AI-augmented engineering, microservices, Java, and Python
• International and collaborative culture: Be part of a dynamic team that values collaboration, continuous learning, and personal growth
• Competitive benefits: Enjoy a comprehensive benefits package, opportunities for professional development (see below) • Learning and development: Access to technical seminars, conferences, career talks, and overseas training to accelerate your career advancement and ensure continuous growth
• Impactful work: Contribute to projects that directly influence financial empowerment and access in emerging markets

About This Role:

The Senior Product Insights Analyst is the analytical engine of this team, owning the narrative behind every product decision. This isn’t a reporting role. It’s a product intelligence function. You’ll build the analytical foundation for our credit card business, identify what’s working and what isn’t, and tell us — with confidence — what to do about it.

Key Responsibilities

Product & Business Performance

• Own end-to-end performance analytics: activation, engagement, spend, repayment, and retention across all markets
• Track and interpret key KPIs — NPS, activation rates, digital adoption, unit economics (interchange, fee revenue, loyalty costs, ECL contribution) — and translate findings into clear product and commercial storylines
• Monitor portfolio health: revolve rates, payment behaviour, limit utilisation, and cohort evolution — with forward-looking commentary, not just snapshots
• Identify performance inflection points early and generate root-cause hypotheses — don’t wait to be asked

Funnel, Onboarding & Product Development Lifecycle Support

• Analyse the full acquisition and onboarding funnel — from application through activation and first spend — and size improvement opportunities
• Embed in sprint ceremonies and product rituals; define measurement frameworks for new features before they go live
• Provide pre-launch data readiness checks and post-launch performance reads for every release
• Support A/B testing and experiment design to evaluate product and go to market initiatives Insight Generation & Strategic Recommendations
• Go beyond the numbers — synthesise analysis into conclusions, flag strategic implications, and propose concrete product or commercial actions
• Proactively surface insights the team didn’t know to ask for: behavioural patterns, market signals, competitive benchmarks • Support go to market strategy, value proposition testing, and loyalty/rewards design with databacked recommendations
• Partner with in-country analytics and credit risk teams to validate and localise findings across the Philippines and South Africa Dashboards, Tooling & AI Utilisation
• Build and maintain self-serve dashboards in Databricks and Mixpanel covering business performance, funnel health, portfolio trends, and unit economics
• You’ll use the best of modern AI tooling — Claude, Cursor, Databricks AI — to compress the time from question to answer. In our environment, fast insight beats slow perfection
• Contribute to analytics best practices, documentation, and data quality standards across the Credit Card programme

Insight Generation & Strategic Recommendations

• Go beyond the numbers — synthesise analysis into conclusions, flag strategic implications, and propose concrete product or commercial actions
• Proactively surface insights the team didn’t know to ask for: behavioural patterns, market signals, competitive benchmarks • Support go to market strategy, value proposition testing, and loyalty/rewards design with databacked recommendations
• Partner with in-country analytics and credit risk teams to validate and localise findings across the Philippines and South Africa Dashboards, Tooling & AI Utilisation
• Build and maintain self-serve dashboards in Databricks and Mixpanel covering business performance, funnel health, portfolio trends, and unit economics
• You’ll use the best of modern AI tooling — Claude, Cursor, Databricks AI — to compress the time from question to answer. In our environment, fast insight beats slow perfection
• Contribute to analytics best practices, documentation, and data quality standards across the Credit Card programme
  

Technical Skills

• SQL: expert-level — complex queries, window functions, optimisation at scale
• Python / PySpark: proficient for data manipulation, statistical analysis, and automation
• BI / Visualisation: Databricks and Mixpanel (primary); Tableau or similar also acceptable
• Statistics: hypothesis testing, cohort analysis, and experimental design
• AI-augmented analytics: demonstrated daily use of AI tools to accelerate insight generation and automate workflows — this is an expectation, not a nice-to-have

Domain Experience

• 5+ years in data/analytics; financial services, fintech, or banking required
• Lending domain strongly preferred — credit card, BNPL, or personal loans. Terms like revolve rate, vintage analysis, and ECL contribution should be second nature, not new vocabulary
• Exposure to credit risk concepts (vintage analysis, ECL, delinquency) is a meaningful advantage
• Experience with customer lifecycle analytics: acquisition, activation, engagement, retention, and churn

Core Competencies

• End-to-end ownership: raw data to recommendation — accountable for whether it’s right
• Insight, not just analysis: “here’s what the data shows, here’s what I think it means, here’s what I’d do” — every time
• Speed: good-enough-fast beats perfect-and-late in a high-velocity build environment
• Proactivity: you spot the question before it’s asked and flag the signal before it becomes a problem
• Data literacy leadership: you raise the analytical bar of everyone around you — not just your own output

Preferred Qualifications

• Bachelor’s or Master’s in Mathematics, Statistics, Economics, Computer Science, or related quantitative field
• Experience in a multi-market or multi-country product environment
• Familiarity with Visa/Mastercard reporting tools or card management system platforms
• Background in high-growth startup or digital bank environments

• Competitive salary that recognises your talent and potential
• Performance-based bonus, including stock-based incentives for high performers
• Conferences and expert-led training to accelerate your career
• Flexibility to work from home or the office (HCMC-based, hybrid)
• Generous annual leave allowance, paid birthday leave, and additional days off
• Meal and parking allowances
• Premium healthcare for you and your family
• Overseas travel opportunities — Philippines, South Africa, and group offices

Join a dynamic team where you'll play a key role in driving digital transformation initiatives, enhancing business processes, and supporting system implementations that create meaningful operational impact.

Key Responsibilities

• Partner with stakeholders across various business functions to gather, analyse, and document business requirements, workflows, and process improvement opportunities.
• Prepare comprehensive documentation including business process flows, user stories, functional specifications, user guides, and training materials.
• Support system configuration and administration activities, including access management, onboarding processes, and workflow setup.
• Develop, maintain, and optimise system reports and dashboards to support operational and business needs.
• Coordinate and facilitate discussions between business users and technical teams to ensure successful project delivery.
• Conduct Proof of Concept (POC) initiatives and evaluate digital solutions to enhance business efficiency.
• Support change management activities and user adoption of new systems and processes.
• Assist in the implementation and enhancement of government and enterprise technology platforms.

Requirements

• Diploma or Degree in Information Technology, Business Information Systems, or a related discipline.
• Relevant experience in business analysis, systems support, IT operations, or digital transformation projects.
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience in requirements gathering, process mapping, system documentation, or reporting will be advantageous.
• Familiarity with enterprise systems, workflow solutions, or digital platforms is a plus.
• Able to work effectively with both technical and non-technical stakeholders.

Interested applicants, please send your updated resume to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Security Governance, Assurance & Risk Support

• Support security governance and assurance activities, including monitoring adherence to security policies, standards, and control frameworks
• Help with security risk assessments for projects, platforms, and services, documenting risks and recommended treatment plans.
• Support internal and external audits (e.g. ISO 27001, SOC 2, PCI DSS), including evidence collection, control testing, and remediation tracking
• Support control design, implementation, and operational effectiveness testing across security and IT controls

Security Metrics & Compliance Monitoring

• Monitor security metrics, dashboards, and control performance indicators under the guidance of senior team members
• Identify and record non‑compliance and control deviations against defined security standards, policies, and SLAs
• Perform initial analysis of trends and recurring issues and escalate

Non‑Compliance Tracking & Remediation Support

• Log and track security non‑conformities, findings, and control gaps
• Work with application owners and platform teams to support agreed remediation actions
• Track remediation progress and update records and dashboards
• Escalate overdue or higher‑risk items following defined processes

Report & Stakeholder Support

• Help prepare security reports, dashboards, and metrics summaries
• Collaborate with Risk Management, Internal Audit, and Technology teams to support identification of new risks and compliance gaps
• Contribute to continuous improvement programs to mature security processes, metrics, and reporting
• You will be reporting to a Senior Manager
• You will have to WFO 2 days a week as it is Hybrid working

What You Will Do

•      Analyse business workflows and identify process improvement opportunities

•      Gather and document business requirements and translate them into functional specifications

•      Support ERP optimisation and ensure data integrity across systems

•      Develop and maintain management dashboards and operational reports using Power BI

•      Coordinate with internal technical teams on system and data deliverables

•      Support digitalisation and transformation projects from requirements through to delivery

•      Maintain SOPs and support audit readiness across key processes

•      Provide cost-saving analysis and recommendations to management

What We Are Looking For

•      Minimum 5 years of relevant experience in business analysis, operations, or a related field

•      Strong working knowledge of ERP systems, preferably Microsoft Business Central

•      Proficiency in data analysis and visualisation tools; Power BI experience preferred

•      Demonstrated experience in project coordination and stakeholder management

•      Strong written and verbal communication skills

•      Master’s degree in Business Analytics or a related field is preferred

Why Join Us

•      Work on meaningful projects with direct impact on business operations

•      Supportive environment that values work-life balance

•      Recognised employer committed to staff wellbeing and workplace culture

Role: System Analyst

Job Requisition Number: IS-83605

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Key Responsibilities:

• Analyze business requirements and translate them into functional and technical designs
• Design end‑to‑end campaign management solutions covering data sourcing, segmentation, targeting, execution, fulfilment, and measurement
• Lead solution design ensuring alignment with enterprise architecture, security, and control standards
• Communicate complex technical concepts clearly to business stakeholders and obtain solution sign‑off
• Own end‑to‑end project delivery, including planning, estimation, risk management, and scope control
• Partner with architects, testing teams, vendors, and production support to ensure quality delivery
• Oversee SIT, UAT, performance, and security testing with Test Management teams
• Support production issues, perform root cause analysis, and drive continuous service and performance improvements
• Contribute to product and tool selection through RFPs and proof‑of‑concepts

Key Requirements:

• Bachelor’s degree in computer science, Engineering, or related discipline
• 8+ years of IT experience with strong background in technical project delivery
• Proven experience delivering marketing automation or campaign management solutions
• Strong understanding of the SDLC, including Agile delivery
• Excellent stakeholder management and executive‑level communication skills
• Ability to work independently, multi‑task, and deliver under pressure

Technical Skills:

• Adobe Campaign (hybrid on‑premise and cloud)
• Adobe Analytics, AEM (preferred)
• Experience with Unica, SAS Marketing Automation, or Salesforce Marketing Cloud (advantageous)
• Integration and customization using APIs, Java, JavaScript, SQL, XML, and data modelling 

Tools & Certifications (Advantageous)

• Project & DevOps tools: MS Project, Confluence, SharePoint, Jenkins, JIRA, Bitbucket
• Analytics and testing tools: Qlik Sense, QuerySurge, Postman

Please forward your resume in MS word format to Careers@infogainglobal.com

Job Summary

The Market Research Analyst is responsible for collecting, analyzing, and interpreting market data to help the company understand industry trends, customer preferences, competitor activities, and business opportunities. The role supports management in making informed strategic and operational decisions through data-driven insights.

Key Responsibilities

• Conduct market research and analyze industry trends, customer behavior, and competitor activities.
• Gather data from various sources including surveys, reports, databases, and online research.
• Prepare market intelligence reports and present findings to management.
• Monitor market developments, emerging trends, and changes in customer needs.
• Analyze sales, pricing, and product performance data to identify growth opportunities.
• Support product development, marketing campaigns, and business expansion initiatives with research insights.
• Design and manage surveys, questionnaires, and other research methodologies.
• Evaluate competitor products, pricing strategies, and market positioning.
• Develop forecasts and recommendations based on research findings.
• Maintain and update market research databases and reporting tools.

Requirements

• Bachelor's Degree in Marketing, Business Administration, Economics, Statistics, or related field.
• Proven experience in market research, business analysis, or related roles.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, PowerPoint, and data analysis tools.
• Excellent report writing and presentation skills.
• Ability to interpret complex data and provide actionable recommendations.
• Strong attention to detail and organizational skills.
• Good communication and stakeholder management abilities.

We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world ‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our client's business.

ABOUT THE JOB

As a Consultant Business Analyst, you will acquire first-hand consulting experience in the banking industry, build knowledge on a wide range of companies, and apply project management best practices in a fast-paced and intellectually challenging work environment.

You will play a key role in building trusted client relationships through high quality deliverables and leveraging our industry expertise. Our consultants are our greatest asset, and we show this by providing a comprehensive training and mentoring program to equip you to become a skilled consultant.

You will bring extensive experience of automating manual processes, diagnosing existing inefficiencies and proposing innovative solutions based on specific needs.

Ability to translate high-level requirements into detailed documentation within the organizations context.

Ability to evaluate and analyse existing business processes and uncover areas for improvement

Ensure that user stories have sufficient details so that developers can estimate and work with them.

ABOUT YOU

Degree holder

• At least 5 years of relevant experience in Collections Processes, Secured/Unsecured loans.

• Experience with Card Fraud Management platforms with AI/ML models, rules management and case management capabilities is a definite advantage

• Excellent communication and stakeholder management skills with the ability to influence senior leaders

• Team player with a strong ability to drive risk initiatives across business functions

Why us:

Adaptable schedules offering full-time roles and hybrid work options

Attractive fringe benefits and salary structures in line with the market

Modern and central office space with good public transport connections

Can-do mentality and one-spirit culture

Varied events and employee initiatives

Your documents to start the process:

Resume

Job references

Qualifications (bachelor/ master diploma, etc.) with certificate of grades

Motivation letter: Why Synpulse? Why you? Why this function?

Recommendation letters (optional)

Do you approach your tasks with commitment and enjoyment and are you convinced that teamwork achieves better results than working alone? Are you proactive and willing to go the extra mile for your clients? Are you motivated not only to design solutions but also to implement them? As a flexible and goal-oriented person, you will quickly assume entrepreneurial responsibility with us.

Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at http://synpulse.com