Total 2,586 command center analyst job vacancies in Singapore

To support the Singapore Compliance Officer in administrative and advisory related compliance duties that are core to the delivery of ACO strategy and implementation of a robust and structured Compliance Programme in Singapore.  Play a key role in the day-to-day compliance administration matters such as organising compliance meetings, management reporting of Core Compliance (i.e., Non-Financial Crime) risk assessment and Management Information (CRA/MI), and various regulatory-related reporting.  Assist compliance advisors in the department on advisory matters where required.     

Job Responsibilities:

• Be the primary contact point for the management of the monthly Singapore Compliance Committee meetings (“CCM”).  This includes scheduling meetings, organising internal timelines and collating the Management Information (“MI”) reporting from various teams within ACO to facilitate the preparation of the CCM materials, performing reasonableness review of the consolidated CCM materials, preparing CCM minutes, etc.

• Support the team and work in partnership with colleagues from other teams in ACO &/or Head Office in the construction of Core Compliance CRA/MI reporting to ACO management, local branch management and any other local governance committees where necessary. 

• Monitor action plans to ensure compliance gaps are closed in a timely manner to mitigate compliance risk.

• Prepare MAS regulatory reports that are under ACO’s responsibility for submission to the MAS.

• Coordinate and collate the Core Compliance responses for the relevant regulatory queries and for internal/external audit.

• Support compliance reporting to the Head Office as required.

• Where required, support the compliance advisors in queries pertaining to the Singapore Branch based on MAS requirements and Bank’s compliance policies and procedures. 

• Support projects or initiatives, or take on additional responsibilities, as required.

Job Requirements:

• Degree qualified and have interest in exploring a career in compliance. Fresh graduate may apply.

• Prior exposure to banking and financial regulations in Singapore (Banking Act, Securities & Futures Act, Financial Advisers Act) will be advantageous. 

• Strong organisation/administrative skills, meticulous, task oriented. 

• Strong interpersonal and communications (written and verbal) skills, and ability to liaise with stakeholders across business units and functions. 

• Good analytical skills.

• Ability to work both independently and as part of a team. 

• Positive attitude, driven, motivated, and proactive in supporting the team’s compliance deliverables. 

• Ability to thrive in a changing environment and remain resilient under pressure.   

We regret to inform that only shortlisted applicants will be notified.
(Job ID:10077057)

Overview
An opportunity is available for a detail-oriented laboratory professional to support diagnostic and clinical testing across multiple laboratory disciplines. The role involves performing accurate laboratory analyses, handling specimens, maintaining equipment, and ensuring high standards of quality, safety, and documentation within a regulated healthcare environment.

Key Responsibilities

• Perform a range of laboratory tests across pre-analytical and post-analytical stages
• Prepare, process, and handle biological specimens and samples in accordance with established protocols
• Ensure accuracy and reliability of test results, including proper documentation and data entry
• Operate, calibrate, and maintain standard laboratory instruments and equipment
• Support quality control procedures and adhere strictly to laboratory safety and compliance guidelines
• Maintain laboratory inventory, cleanliness, and operational readiness
• Assist in administrative and data management tasks as required
• Rotate across various diagnostic disciplines including microbiology, haematology, blood bank, immunology, clinical chemistry, molecular diagnostics, and cytotechnology

Requirements

• Diploma in CPT, Biotechnology, Biomedical Science, or related discipline
• Strong attention to detail and numerical accuracy
• Good communication skills and ability to work effectively within a team
• Proficient in Microsoft Office applications
• Prior laboratory exposure will be an advantage
• Central location

To Apply
Please send your updated resume to: healthcaretemps@recruitexpress.com.sg
(Attn: Clinical Laboratory Analyst - Leon)

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License No. 99C4599

What You Will Do

•      Analyse business workflows and identify process improvement opportunities

•      Gather and document business requirements and translate them into functional specifications

•      Support ERP optimisation and ensure data integrity across systems

•      Develop and maintain management dashboards and operational reports using Power BI

•      Coordinate with internal technical teams on system and data deliverables

•      Support digitalisation and transformation projects from requirements through to delivery

•      Maintain SOPs and support audit readiness across key processes

•      Provide cost-saving analysis and recommendations to management

What We Are Looking For

•      Minimum 5 years of relevant experience in business analysis, operations, or a related field

•      Strong working knowledge of ERP systems, preferably Microsoft Business Central

•      Proficiency in data analysis and visualisation tools; Power BI experience preferred

•      Demonstrated experience in project coordination and stakeholder management

•      Strong written and verbal communication skills

•      Master’s degree in Business Analytics or a related field is preferred

Why Join Us

•      Work on meaningful projects with direct impact on business operations

•      Supportive environment that values work-life balance

•      Recognised employer committed to staff wellbeing and workplace culture

Role: System Analyst

Job Requisition Number: IS-83605

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Key Responsibilities:

• Analyze business requirements and translate them into functional and technical designs
• Design end‑to‑end campaign management solutions covering data sourcing, segmentation, targeting, execution, fulfilment, and measurement
• Lead solution design ensuring alignment with enterprise architecture, security, and control standards
• Communicate complex technical concepts clearly to business stakeholders and obtain solution sign‑off
• Own end‑to‑end project delivery, including planning, estimation, risk management, and scope control
• Partner with architects, testing teams, vendors, and production support to ensure quality delivery
• Oversee SIT, UAT, performance, and security testing with Test Management teams
• Support production issues, perform root cause analysis, and drive continuous service and performance improvements
• Contribute to product and tool selection through RFPs and proof‑of‑concepts

Key Requirements:

• Bachelor’s degree in computer science, Engineering, or related discipline
• 8+ years of IT experience with strong background in technical project delivery
• Proven experience delivering marketing automation or campaign management solutions
• Strong understanding of the SDLC, including Agile delivery
• Excellent stakeholder management and executive‑level communication skills
• Ability to work independently, multi‑task, and deliver under pressure

Technical Skills:

• Adobe Campaign (hybrid on‑premise and cloud)
• Adobe Analytics, AEM (preferred)
• Experience with Unica, SAS Marketing Automation, or Salesforce Marketing Cloud (advantageous)
• Integration and customization using APIs, Java, JavaScript, SQL, XML, and data modelling 

Tools & Certifications (Advantageous)

• Project & DevOps tools: MS Project, Confluence, SharePoint, Jenkins, JIRA, Bitbucket
• Analytics and testing tools: Qlik Sense, QuerySurge, Postman

Please forward your resume in MS word format to Careers@infogainglobal.com

Role: Business Analyst

JOB DESCRIPTION

Years of Experience

At least 5 - 6 years’ experience in developing, implementing and maintaining IT systems

Role and Responsibilities

The Associate Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams. 

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks 

Business Analysis Planning & Strategy

'Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis

Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis

Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

Liaise with internal and/or external stakeholders to identify system/data products requirements

Provide analysis to support the development of business cases

Support user requirement analysis through information collection

Support the analysis of business requirements and feasibility studies of possible solutions

Prepare requirements specifications and solution proposals

Contribute to the identification of a range of solution options

Requirements Lifecycle Management

Prepare Requirements Traceability Matrix

Collaborate with developers to ensure requirements are incorporated into system design and implementation

Function as the liaison between users and technical staff throughout the solution implementation cycle

Contribute to identification of solution change risks

Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary

Facilitate System Integration Testing by coordinating the development teams of various integrations

Work with relevant stakeholders on user acceptance testing 

Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes

Support the development of test cases and test data, where necessary

Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

'Assist in the assessment of solution options for suitability

Contribute in the formulation of solution recommendation

Evaluate the ability of an existing system/data products to support proposed changes

Requirements / Qualifications

Key Competency

• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognise assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Willingness to learn new software and systems
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with vendor and stakeholders
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.
• Experience in healthcare industry is an added advantage.
• Degree in Computer Science, Computer Engineering or IT equivalent.

If you are keen to explore the above role, please send across your updated resume to Mani.Sathis@helius-tech.com and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

Our client is one of the leader in the banking industry, they are seeking for an junior BA to join coporate action team to assist with testing and daily operation.

Contract: 12 months
Location: Changi
Salary up to $5000

1.Corporate Actions Domain & BAU Support

- Act as the subject‑matter expert for Corporate Actions applications within the assigned business vertical, maintaining detailed knowledge of system architecture, interfacing systems, data flows, and data content.

- Support user communities on daily BAU activities by responding to business queries and providing guidance on optimal system usage.

- Ensure Corporate Action events are processed accurately and within agreed timelines, in compliance with market requirements and internal standards.

2. Client Servicing & Controls

- Ensure timely and accurate client notifications for voluntary Corporate Action events (e.g. rights issues, dividend options, warrant expiry, redemptions).

- Ensure correct capture and execution of client instructions and safeguard client entitlements throughout the event lifecycle.

- Handle client and stakeholder enquiries professionally and promptly, maintaining a consistently high standard of service quality.

3. Testing & Delivery Governance

- Define and recommend appropriate testing strategies, sign‑off criteria, and obtain stakeholder concurrence.

- Lead and manage User Acceptance Testing (UAT), including planning, timelines, batch runs and re‑runs, and consolidation of testing outcomes.

- Ensure test issues and defects are tracked, resolved, and validated prior to deployment.

4. Documentation & Governance

- Prepare and maintain high‑quality documentation on data flows, solution design, business logic, and testing approach, in accordance with predefined templates and governance standards.

- Ensure strong controls, auditability, and knowledge continuity are embedded into delivered solutions.

Requirements

- Strong domain experience in Corporate Actions processing, covering mandatory and voluntary events.

- Hands‑on experience in system testing (SIT/UAT/regression) within a banking or financial services environment.

- Good understanding of end‑to‑end processing, system integrations, and data flows.

- Proven ability to work closely with Technology teams, project stakeholders, and operations users.

- Strong documentation, analytical, and stakeholder management skills.

- Demonstrates a risk‑aware mindset with focus on quality, controls, and client outcomes.

PERSOL Singapore Pte Ltd •UEN No. 200007268E • EA License No. 01C4394 •EA Registration No. R21103542(Ling Kai Jin)

By sending us your personal data and curriculum vitae(CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliatesto collect, use and disclose your personal data for the purposes set out in thePrivacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agreewith the Privacy Policy.      

Hitachi Energy's Grid Integration business unit has delivered more than 4,000 projects over the last 15 years. Our Grid Integration portfolio spans a wide range of transmission and substation applications, which facilitate reliable and efficient system integration of the future digital electric network with minimum environmental impact. We incorporate the integrated systems, solutions and services of our business' DC and AC fields, including HVDC, Substations, FACTS, Grid and Power Quality solutions such as offshore wind connections, and Semiconductors. We offer Power Consulting for key segments in the energy system, such as renewables, transmission distribution and as well as e-transportation solutions.

The Opportunity

We are seeking a high-impact Business Analyst to join the Asia Hub team, acting as a strategic partner to the Asia Hub Manager and Asia Management Team. This role goes beyond traditional market analysis and will play a central role in shaping and enabling business and market strategy across Asia. You will contribute to defining go-to-market approaches, organizational positioning, and alignment with the global organization, while ensuring these concepts are clearly translated into actionable insights and communication materials for internal stakeholders. You will operate at the intersection of strategy, execution, and communication, helping drive clarity, consistency, and alignment across the region and with global business units.

How you'll make an impact:

• You will support the Asia Hub Manager and Management Team in developing, refining, and executing regional business strategies while translating global priorities into actionable local initiatives.
• You will drive go-to-market strategies and market intelligence by tracking customer trends, monitoring competitive dynamics, and identifying new growth opportunities.
• You will enhance organizational positioning and alignment, ensuring the Asia Hub integrates effectively with global business units and operates on an optimized regional model.
• You will lead executive communication and storytelling, transforming complex strategy and data into compelling presentations, strategy documents, and internal communications.
• You will deliver consistent, accessible messaging across diverse audiences to align regional efforts with global corporate standards.
• You will conduct structured market and competitive analyses, evaluating demand drivers and competitor positioning to provide fact-based recommendations for leadership decision-making.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Experience in business analysis, strategy, or market intelligence within a multinational and cross-functional environment.
• A strategic thinker with strong analytical and synthesis capabilities, able to operate fluidly at both conceptual and practical levels.
• Strong ability to connect complex data, strategy, and execution into clear, actionable narratives.
• Exceptional communication and presentation skills, with a proven ability to simplify complex topics for diverse audiences.
• A strong collaborator, comfortable working with senior leadership and adept at influencing stakeholders through structured insights
• A high-ownership mindset with sharp attention to detail and a commitment to clarity in all deliverables.

More about us:

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.

• For this role, depending on grade and experience, we offer the following employee benefits subject to the respective plan rules:

• Employer-sponsored medical plan (inc. dental care)

• Employer provident fund (EPF) – employer and employee.

• Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance

• Hospitalization Insurance.

Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.)

*Benefits are subject to the respective plan rules.

We can provide more information during the recruitment process.

Job Details:

• Contract Duration: 12 Months (Renewable depend on performance and business needs)

• Location: Tanjong Pagar

Role:

As the business partner, this role holds accountability for driving the overall financial strategy and attaining financial and operational excellence for the Enterprises and Government Business unit. This includes forecasting and budgeting to ensure effective financial management, as well as analyzing and compiling Go-To-Market (GTM) plans.

Responsibilities:

• Collaborate in strategic business planning and budgeting exercises for Enterprises and Government.

• Contribute to syndication exercises with key product houses on a regular quarterly cadence, as well as the annual AOP cycle

• Drive productive business targeting and administer seamless business operations for business through intelligence and insights from management reports, analysis, and data mining

• Develop and prepare a forecasting model for regular business monitoring, including relevant sensitivity analysis and scenario planning. Ensure effectiveness and internal control of business unit operations by streamlining processes where necessary

• Oversee essential projects as needed and conduct regular cadence reviews, such as funnel management, to ensure visibility of the business. Plan and coordinate interlocks with other business units to promote collaboration

• Drive timely and accurate management reporting for key business decisions – Growth/BAU TMs and BPR’s and management dashboards and drivers

• Ensure monthly month-end closing procedures are executed to ensure proper book closure

• Stay informed of key trends affecting the business, including new developments in the enterprises and government sectors, progress of commercial enterprises, and market environment changes specific to certain vertical industries

Requirements:

• University degree or equivalent in Accountancy, Finance & Business or related discipline

• At least 3-5 years of experience in Business Planning / Analyst / Sales Operations

• Demonstrated proficiency in Microsoft Office, particularly in Excel and PowerPoint.

• Capable of managing and analyzing large volumes of data. Familiarity or experience with Salesforce, PowerBI and Tableau is preferred.

• Experience in budgeting and driving accurate management reporting and analysis for key business decisions

• Demands extensive strong cross-functional collaboration, good communication skills, and a process-focused aptitude that will enable this role to effectively execute multiple responsibilities and deliverables.

• Strong business acumen with customer-oriented personal, independent and a good team player

• Meticulous and responsible with sharp analytical, organizational, and multi-tasking skills

• Ability to work well under stressful situations with tight timelines

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

12 Month Contract with a global leading organisation.

Salary negotiable depending on level of experience.

Previous experience in Retail Banking or Private Banking would be advantageous.

A thorough knowledge of KYC policies and procedures in a Banking environment is essential, and some exposure to Source of Wealth / Funds is highly preferred.

Immediate Start is available and preferred.

Work you’ll do

Conduct client due diligence during onboarding and periodic reviews, ensuring compliance with AML/KYC obligations.

Validate and verify KYC information through comprehensive research and cross referencing internal and external databases.

Identify and escalate cases involving politically exposed persons and customers with medium to high AML risk.

Perform enhanced due diligence for customers with higher AML risk ratings, addressing complex compliance issues.

Conduct Source of Wealth review in accordance with regulatory and industry standards and advise on assessment and corroboration gaps; perform subsequent uplift to required standards.

Provide support to the Compliance function by handling ad hoc queries, evaluating sanctions alerts, and investigating transaction monitoring alerts for potential fraud.

Document the rationale for escalating or dismissing sanctions and transaction alerts, stay updated on AML regulations, and co-lead a team ensuring quality and efficiency.

Requirements

Undergraduate degree in a relevant field (e.g., accounting, law) and a professional certification is a plus.

5+ years of experience in KYC, SOW, AML, forensic accounting, fraud investigation, or related fields, ideally within consulting, financial, accounting, or legal institutions.

Basic understanding of KYC / AML regulations and money laundering schemes.

Experience providing financial crime consulting to various banking sectors and skills in analyzing, drafting, and presenting reports.

Strong team player with good communication, analytical, and report-writing skills, and a commitment to professional excellence

Duties:

• Review and investigate transaction monitoring alerts in accordance with AML policies and procedures.
• Analyse customer profiles, KYC records, and transaction activities to assess potential risks.
• Identify unusual or suspicious transaction patterns and escalate findings where appropriate.
• Support the review, documentation, and closure of alerts within established timelines.
• Maintain accurate case records and investigation documentation for audit and compliance purposes.
• Assist in the preparation of Suspicious Transaction Reports (STRs) and related documentation.
• Liaise with internal stakeholders to obtain information required for investigations.
• Support AML reviews, remediation exercises, regulatory initiatives, and ad-hoc projects assigned by the team.

Requirements:

• Diploma or Degree in Banking, Finance, Business, Accountancy, or related disciplines.
• Min 3 years of experience in Transaction Monitoring, AML, KYC, Compliance, or Banking Operations.

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Job Summary

• We are seeking a skilled Application Support Analyst to support and enhance trade analytics systems within the financial markets domain. The role focuses on maintaining legacy applications, supporting cloud operations, and working closely with front-office users to troubleshoot and maintain financial trading systems.

Mandatory Skill-set

• Must have 3 years of experience in a production or application support in Banking environment;
• Must have strong working knowledge of Data Analytics, including troubleshooting and dashboard customization;
• Must have experience supporting or developing applications for financial trading systems;
• Experience with eFX trading platforms or an understanding of FX domain processes;
• Proven ability to remediate functional/non-functional issues in legacy platforms;
• Experience with system monitoring, patching, and cloud management.

Desired Skill-set

• Knowledge of IT Risk & Security controls and remediation planning;
• Exposure to Mosaic or other trade analytics tools, with strong analytical thinking and the ability to quickly grasp new technical concepts.
• Exposure in KDB+ (good to have but not mandatory) 

Responsibilities

• Troubleshoot and customize  eFX trading platforms/systems based on front-office user requirements;
• Resolve application and data-level issues within legacy financial systems;
• Implement functional enhancements and change requests in coordination with business users;
• Follow secure coding guidelines and ensure compliance with IT risk controls;
• Manage proactive remediation, patching, and cloud monitoring of supported platforms;
• Engage with users and stakeholders to deliver effective and timely solutions;
• Actively contribute to sprint planning, retrospectives, and process improvement initiatives.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Summary

The Market Research Analyst is responsible for collecting, analyzing, and interpreting market data to help the company understand industry trends, customer preferences, competitor activities, and business opportunities. The role supports management in making informed strategic and operational decisions through data-driven insights.

Key Responsibilities

• Conduct market research and analyze industry trends, customer behavior, and competitor activities.
• Gather data from various sources including surveys, reports, databases, and online research.
• Prepare market intelligence reports and present findings to management.
• Monitor market developments, emerging trends, and changes in customer needs.
• Analyze sales, pricing, and product performance data to identify growth opportunities.
• Support product development, marketing campaigns, and business expansion initiatives with research insights.
• Design and manage surveys, questionnaires, and other research methodologies.
• Evaluate competitor products, pricing strategies, and market positioning.
• Develop forecasts and recommendations based on research findings.
• Maintain and update market research databases and reporting tools.

Requirements

• Bachelor's Degree in Marketing, Business Administration, Economics, Statistics, or related field.
• Proven experience in market research, business analysis, or related roles.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, PowerPoint, and data analysis tools.
• Excellent report writing and presentation skills.
• Ability to interpret complex data and provide actionable recommendations.
• Strong attention to detail and organizational skills.
• Good communication and stakeholder management abilities.

We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world ‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our client's business.

ABOUT THE JOB

As a Consultant Business Analyst, you will acquire first-hand consulting experience in the banking industry, build knowledge on a wide range of companies, and apply project management best practices in a fast-paced and intellectually challenging work environment.

You will play a key role in building trusted client relationships through high quality deliverables and leveraging our industry expertise. Our consultants are our greatest asset, and we show this by providing a comprehensive training and mentoring program to equip you to become a skilled consultant.

You will bring extensive experience of automating manual processes, diagnosing existing inefficiencies and proposing innovative solutions based on specific needs.

Ability to translate high-level requirements into detailed documentation within the organizations context.

Ability to evaluate and analyse existing business processes and uncover areas for improvement

Ensure that user stories have sufficient details so that developers can estimate and work with them.

ABOUT YOU

Degree holder

• At least 5 years of relevant experience in Collections Processes, Secured/Unsecured loans.

• Experience with Card Fraud Management platforms with AI/ML models, rules management and case management capabilities is a definite advantage

• Excellent communication and stakeholder management skills with the ability to influence senior leaders

• Team player with a strong ability to drive risk initiatives across business functions

Why us:

Adaptable schedules offering full-time roles and hybrid work options

Attractive fringe benefits and salary structures in line with the market

Modern and central office space with good public transport connections

Can-do mentality and one-spirit culture

Varied events and employee initiatives

Your documents to start the process:

Resume

Job references

Qualifications (bachelor/ master diploma, etc.) with certificate of grades

Motivation letter: Why Synpulse? Why you? Why this function?

Recommendation letters (optional)

Do you approach your tasks with commitment and enjoyment and are you convinced that teamwork achieves better results than working alone? Are you proactive and willing to go the extra mile for your clients? Are you motivated not only to design solutions but also to implement them? As a flexible and goal-oriented person, you will quickly assume entrepreneurial responsibility with us.

Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at http://synpulse.com

Our Client is one of the leader in the banking industry, they are seeking for an experienced data analyst that is proficient in Python to clean, transform and analyse datasets

Contract: 6 months

Location: Central

1. Perform ad hoc analysis to generate insights and support business decision-making within business group.

2. Build, maintain, and enhance data analytics solutions, including dashboards and automated workflows.

3. Use tools such as Python and SQL for data extraction, analysis, and modeling.

4. Work with stakeholders to understand requirements and translate data into actionable insights.

5. Ensure data quality and continuously improve analytics processes and solutions.

PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 •EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.      

Application Support (CMS) — IT Service & Operations

1-Year Renewable Contract (Long-term Role — Further Details Will Be Shared During the Call)

We are looking for an experienced Application Support professional to oversee service operations, incident management, vendor coordination, and service improvement initiatives across a diverse portfolio of enterprise applications. This role works closely with business stakeholders, project teams, and external vendors to ensure system stability, service reliability, and an excellent end-user experience.

Key Responsibilities

• Oversee IT incident, request, and escalation processes, ensuring high service performance, accurate reporting, and timely service recovery.

• Take ownership of major incidents and support tickets, coordinating with cross-functional teams and maintaining clear communication with stakeholders throughout resolution.

• Lead post-incident reviews to identify root causes and drive continuous service improvement initiatives.

• Champion strong IT service and support standards in project environments by anticipating service impact and planning mitigation measures.

• Monitor and uphold IT service quality and performance, incorporating future business growth and project demand into capacity planning.

• Manage vendor performance through service-level governance and regular engagement.

• Lead and guide application support teams to uplift user experience and customer satisfaction.

• Establish and maintain project scorecards, performance metrics, and service reporting dashboards.

• Support audit, risk, and compliance activities for supported systems and processes.

Job Requirements

• Degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in IT service management or application support within complex IT environments.
• Hands-on experience supporting Microsoft application frameworks.
• Experience supporting Linux and container-based application environments.
• Ability to read and understand SQL scripts, with working knowledge of stored procedures.
• Experience in Consulting or System Integrator environments is an advantage.
• Strong background in vendor and outsourced service provider management.
• Excellent leadership, stakeholder management, and communication skills.
• Strong analytical capability with the ability to manage multiple deliverables concurrently.
• Able to work independently in a fast-paced, dynamic environment.
• Exposure to any of the following is an advantage:
  gaming management systems, CRM platforms, digital signage systems, or inventory systems.
  
• Exposure to Linux and/or Nutanix will be an added advantage