Total 10 job vacancies by Workforce Singapore Agency

This role reports to the Deputy Director (Data Strategy and Capabilities Building) and leads organisation-wide Data & AI capability planning, with a strong focus on driving adoption and sustained use across the organisation.  The role is accountable for translating Data & AI strategy into tangible adoption outcomes, by designing and executing approaches that embed Data & AI into day-to-day work.

Responsibilities:
Key responsibilities include:

Adoption Strategy & Delivery

·       Lead organisation-wide Data & AI capability planning and adoption efforts aligned to enterprise priorities

·       Translate strategy into clear adoption approaches that drive usage and behavioural change

·       Identify barriers to adoption and implement targeted interventions (e.g. pilots, campaigns, initiatives) to improve uptake

·       Track adoption outcomes (e.g. participation, usage, impact) and refine approaches based on results

Adoption Design

·       Develop clear and compelling adoption propositions for different stakeholder groups, articulating relevance and value

·       Design approaches that build momentum and participation (e.g. champions networks, communities of practice, targeted engagement efforts)

·       Shape how Data & AI is positioned and communicated across the organisation to drive understanding and interest

Portfolio & Stakeholder Management

·       Oversee a portfolio of capability and adoption initiatives, ensuring alignment and scalability across the organisation

·       Work across technical, strategy, and programme teams to bridge capability development and actual adoption outcomes

·       Engage senior stakeholders to drive ownership, prioritisation, and sustained participation

·       Support transition of initiatives from exploration into operational use

Planning & Reporting

·       Provide planning and coordination across capability and adoption workstreams

·       Track progress, risks, dependencies, and adoption outcomes for management reporting

·       Support prioritisation and resource alignment across initiatives

Requirements:

• At least 6–8 years of relevantexperience in programme management, transformation, data or digital roles.

• Strong ability to operate across technical and non‑technical contexts.

• Good understanding of enterprise Data and AI considerations, including governance and infrastructure.

• Strong planning, synthesis and stakeholder coordination skills.

• Comfortable operating across strategy and execution in a complex organisational environment.

Successful candidates will be offered a 1-year contract with potential for a 1-year extension and consideration for permanent tenure thereafter.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

This role reports to the Deputy Director (Data Strategyand Capabilities Building) and drives organisation-wide Data Analytics and AIcapability planning, change management and adoption. The role focuses on ensuring that Data and AI initiatives are organisationally ready, adoptable and sustainable, working closely with the Data Strategy, Analytics and Infrastructure teams.

Responsibilities:
Key responsibilities include:

• Lead organisation‑wide Data Analytics and AI capability planning, change and adoption efforts to support enterprise priorities

• Translate enterprise Data and AI strategies into clear plans,roadmaps and coordinated workstreams.

• Oversee Data Analytics and AI capability development across theorganisation, ensuring initiatives are aligned, scalable and sustainable.

• Provide planning, coordination and light oversight acrossengagement and capability workstreams, including adoption and readiness workstreams.

• Guide and shape engagement approaches to support effective Dataand AI adoption, ensuring initiatives are aligned with enterprise strategy andintegrated with technical and planning efforts.

• Review engagement plans, adoption outcomes and capability insightsto assess the effectiveness of engagement approaches and recommend adjustments to improve adoption outcomes.

• Track progress, risks and dependencies across Data and AIinitiatives for consolidated management reporting. Work with the Data Analyticsvertical to support the transition of initiatives from exploration into operationalisation and scaling, where appropriate.

Requirements:

• At least 6–8 years of relevantexperience in programme management, transformation, data or digital roles.

• Strong ability to operate acrosstechnical and non‑technical contexts.

• Good understanding of enterprise Dataand AI considerations, including governance and infrastructure.

• Strong planning, synthesis andstakeholder coordination skills.

• Comfortable operating across strategy and execution in a complex organisational environment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

This role reports to the Principal Manager (Data Capability, Change and Adoption) and supports organisation‑wide adoption of Data and AI initiatives through a combination of strategic engagement, change management and community‑building.

The role works closely with business units, technical teams and enterprise stakeholders to ensure Data and AI initiatives are strategically aligned, well‑understood and sustainably adopted across the organisation.Officers in this role are expected to share responsibilities flexibly, covering both strategy‑facing and culture‑building workstreams as required.

Responsibilities:
Keyresponsibilities include:

• Build, manage and sustain Data and AI communities of practice across the organisation.

• Design and deliver Data and AI engagement activities such as showcases, sharing sessions, learning events and talks.

• Act as a front-facing engagement point for business units exploring AI opportunities.

• Facilitated discussions to surface Data and AI use-cases and support officers in problem-framing and awareness of AI possibilities and constraints.

• Translate Data and AI concepts and initiatives into accessible narratives for non-technical audiences.

• Gather adoption insights and feedback to inform planning and continuous improvement.

Requirements:

• At least 3–5 years of experience inengagement, change or programme delivery roles.

• Strong facilitation and communication skills.

• Experience running engagement or community-building initiatives.

• Applied understanding of Data and AI concepts.

• Strong interpersonal and collaboration skills.

'Only candidates with more experience will be considered for the Senior Manager position, with a commensurate remuneration'

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

You will be supporting WSG’s efforts to deepen our understanding of youths’ career aspirations and behaviours, and to shape initiatives that strengthen youths’ engagement with career development and planning. You will lead research efforts and pilot programmes that inform policy and engagement strategies to support youths’ school-to-work transitions and their early careers.
Responsibilities
You will be supporting WSG’s efforts to deepen our understanding of youths’ career aspirations and behaviours, and to shape initiatives that strengthen youths’ engagement with career development and planning. You will lead research efforts and pilot programmes that inform policy and engagement strategies to support youths’ school-to-work transitions and their early careers.

As a Senior Manager/ Manager in Youth Engagement and Research, you will:       

• Conduct qualitative and quantitative research to understand perceptions, motivations, challenges, and behaviours of youths pertaining to work and career planning

• Synthesize research insights into actionable recommendations to inform programmes, partnerships, and outreach strategies

• Design and lead youth-centric pilot initiatives and engagements to test new approaches to career development and planning, including both digital and in-person formats

• Identify and explore emerging youths-related trends in education, employment, values and identity, and how these impact school-to-work transitions and early career decisions and pathways

• Engage with youth-focused organisations,educators, community groups, and ecosystem partners to develop collaborative initiatives and expand outreach

• Cultivate and maintain strong partnership with youth organisations, education institutions and community stakeholdersto co-develop impactful initiatives

• Support internal teams with youth-related insights and frameworks to ensure initiatives are designed with empathy andrelevance

• Track and evaluate the outcomes and effectiveness of youth-related initiatives and surface insights for broader implementation

• Present insights and recommendations clearly and persuasively to internal and external stakeholders, including senior management and external partners

Requirements
You should have the following work experience and knowledge:

• Relevant experience in youth engagement,market and consumer/user research, programme development, or community development

• Strong grasp of qualitative and/or quantitative research methods, including survey design, interviews, focus groups, or user testing

• Familiarity with trends in youth development,education-to-work transitions, and socio-economic issues affecting young people

• Experience working with or designing initiatives for diverse youth profiles, including students, graduates, and early-career workers

• Proficient in MS Office, especially PowerPoint and Excel; familiarity with data visualisation or research tools is a plus

You should possess the following skill sets:

• Youth Empathy and Engagement: Able to relate to and connect with diverse youth mindsets; comfortable designing programmes or touchpoints that resonate with their needs and realities

• Research and Insight Development: Skilled in gathering, analysing and interpreting data to surface insights that shape programmes and strategies

• Stakeholder Engagement: Confident in engaging partners across public, private, and people sectors to co-create initiatives or amplify outreach

• Partnership Development: Capable of identifying, cultivating and sustaining strategic partnerships with youth-focused organisations, education institutions and community groups to co-develop initiatives that better support youths in their career exploration and transitions

• Communication: Strong written and verbal communication skills to convey research findings and initiative proposals with clarity and influence

• Initiative and Adaptability: Self-motivated, adaptable and resourceful; able to navigate ambiguity and move ideas forward from concept to execution

• Project Management: Strong planning and coordination skills to manage pilots, studies, or outreach initiatives from start to finish

'Only candidates with mor experience will be considered for the Senior Manager position, with a commensurate remuneration'

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

The intern will support the Internal Audit Unit in modernising audit processes through technology and data analytics, gaining exposure to government audit practices and emerging technologies.

Responsibilities:

• Build a comprehensive digital library of audit findings by reviewing and categorising historical audit reports, creating a searchable database for future reference

• Research current AI and automation tools used in audit and compliance functions across WOG

• Assist in developing simple data analysis scripts and templates to streamline routine audit procedures

• Support data analytics projects for programme reviews, learning to identify patterns and anomalies in large datasets

• Create user-friendly dashboards and visualisations to present audit findings and trends

Requirements:

• Interest in technology, data analysis, or business processes

• Basic knowledge of Excel and willingness to learn new software tools

• Good analytical and research skills

• Strong attention to detail and organisational abilities

Supports the grant administration team in implementing the WSS scheme (Basic and Level Up) to support work skills upgrading of Singaporean lower-wage workers. This includes supporting the implementation of WSS (Level Up) for go-live by early 2026 and the business-as-usual for WSS (Basic) as follows:

1. Overall programme management, working with various stakeholders to ensure
   (i) smooth operations (ii) adherence to policy guidelines and proper governance, and (iii) risk mitigation of fraud and abuse.
2. Implement and review communications management plan to engage target audience and encourage take-up, e.g. creatives and content generation, PR & marketing.
3. Assess and manage appeal cases and escalated public enquiries, ensuring timely resolution of such cases, including drafting of replies to members of public.
4. Generate reports for monitoring of implementation progress and track key indicators (e.g. participation rate, grants disbursed).
5. Support the projection of budget requirements and reporting of budget utilisation at regular intervals
6. Manage the WSS outsource service provider to ensure services delivered are up to standard.

• Support in digitalisation projects that leverage data analytics and IT tools to improve business process efficiency, service delivery and compliance with governance and audit requirements.

Project Participation:

• Participate in cross-division projects to contribute to the organisation's strategic objectives;
• Any other duties and ad-hoc projects as assigned.

Requirements
Experience:

• Experience in grants administration, data analytics and customer service will be advantageous

Knowledge/Skills:

• Strong analytical and critical thinking skills
• Good project management and problem-solving skills
• Understand public governance and its principles, particularly in grants management policies and procedures
• Excellent communication skills
• Proficient with MS Word, Excel and PowerPoint;
• Any of the following relevant competencies and skills will also be advantageous:

- Data analytics

- Business process review

- Quality service management

- Design thinking

- Communication management and new media

Personal Attributes:

• Resilient to time pressure and work demands, with a creative flair for problem-solving and innovation.
• Strong interpersonal skills and able to engage external and internal stakeholders
• Resourceful and pro-active in managing work assignments with a can-do attitude
• Versatile and able to work well independently or in a team in a dynamic and fast-paced environment
• Organised, meticulous and detail oriented
• Be committed to the ethos of public service

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Responsibilities:

Industry Research and Analysis

• Assist in gathering and analysing industry information to understand manpower trends and challenges

• Help compile and organise data on industry skills needs and workforce requirements

Stakeholder Engagement Support

• Provide administrative support for meetings with industry partners, government agencies, and other stakeholders, such as arranging for meetings and writing meeting minutes

• Support the team in preparing meeting materials and following up on action items

Project Coordination

• Support the organisation of activities, such as career events and industry engagement activities

• Assist in basic data collection and compilation for KPI reporting

• Support basic budget tracking and expense documentation

• Support basic data analysis for insights

Innovation and Productivity Initiatives

• Assist in identifying potential areas for process automation and digital transformation

• Support the development and implementation of innovative solutions for routine tasks

• Help document and share best practices for using new technological tools

• Contribute ideas for improving existing work processes through technology

Requirements:

• Strong interest in workforce development and industry engagement

• Interest and understanding of emerging technologies and digital transformation

• Good organisational and time management skills

• Strong written and verbal communication skills

To provide technical advisory support for the Careers Connect Design and Build project, ensuring quality oversight and informed decision-making throughout the renovation process.

Responsibilities:

1. Technical Advisory Support: Assist in reviewing vendor proposals, technical specifications, material samples, and shop drawings. Support the Superintendent Officer in evaluating feasibility, quality standards, compliance, and provide technical input for approval decisions.

2. Quality Oversight Assistance: Support monitoring of design and build progress from setting-out through commissioning phases. Assist in identifying potential issues and recommending corrective measures to ensure compliance with building codes, safety standards, and project specifications.

3. Vendor Liaison Support: Assist the S.O in communications with contractors and vendors, facilitating understanding of technical requirements. Support evaluation of change requests and coordinate sample approvals and shop drawing reviews under S.O guidance.

4. Innovation and Technology Integration: Explore innovative technologies and digital solutions that complement the renovation project, researching for product that align with the renovated centre and operational needs.

Requirements:

1. Understanding of construction processes, building systems, renovation methodologies, material specifications, and relevant Singapore building codes and regulations.

2. Familiarity with shop drawing interpretation, quality control procedures, and construction documentation.

3. Knowledge of modern technologies, smart systems and digital workplace solutions

4. Strong analytical abilities

5. Attention to details

6. Good communication skills for technical discussions

7. Ability to work collaboratively under supervision

8. Comfortable working in construction environments

We are seeking a motivated and detail-oriented intern to support various projects such as the implementation and analysis of Infocomm Technology (ICT) Career Health pilots for Workforce Singapore (WSG), ICT Jobs Transformation Map Refresh etc. The intern will also have the opportunity to support ICM team in developing and executing marketing initiatives which include working with partners on sponsorship for events, developing content for CPSD’s social media posts etc.

Responsibilities include:

• Assist in coordinating and implementing the ICT Career Health pilots to uplift HR and line managers' capabilities in workforce planning and provide structured career guidance to employees as well as support individuals in developing their career development plans

• Liaise with participating companies, internal and external stakeholders to ensure smooth execution of the pilots

• Assist in preparing outreach and presentation materials for the different pilot sessions

• Collect and analyse data on pilot participants' willingness and ability to plan and act on their career health

• Help create reports and presentations on pilot outcomes for internal reporting to senior management

• Contribute to the development of recommendations for scaling successful pilots.

Workforce Singapore (WSG) is developing strategies and programmes to support (i) Professionals, Managers, Executives and Technicians (PMETs) in their 50s and 60s to achieve their aspirations and thrive in their later-stage careers, (ii) employers to create age-friendly work opportunities and workplaces, (iii) intermediaries and other enablers to build an ecosystem that supports career longevity.

In this role, you will plan and implement innovation pilots and new initiatives, working closely with internal and external stakeholders across different phases of project design and execution. This includes preparing management papers and presentations, coordinating and supporting stakeholder engagements, supporting implementation, documenting learning points, and assessing and scaling successful pilots.

This role is suited for someone who enjoys working across the full innovation lifecycle — from strategic planning to the sourcing and management of partners and vendors, implementation and evaluation of pilots, and resource planning to scale successful initiatives.

Key Responsibilities

Strategic Planning & Innovation Development

• Conceptualise, plan, and develop innovation projects and new initiatives.
• Contribute to strategic planning, including framing problem statements, shaping options, identifying opportunities, and developing recommendations.
• Prepare papers, briefs, presentations, and updates to support management discussions and decision-making.
• Translate strategic intent and management guidance into actionable workplans and project pathways.

Project Development and Delivery Across the Innovation Lifecycle

• Engage internal teams and stakeholders managing projects across different phases of the innovation lifecycle, including ideation, design, development, piloting, implementation, evaluation, and scaling.
• Work closely with internal teams to refine project scope, approach, and delivery plans as projects evolve.
• Support pilot implementation, including coordination of workstreams, tracking of timelines and deliverables, and resolution of implementation issues.
• Document key learnings, emerging risks, and improvement opportunities throughout the project lifecycle.
• Drive the sourcing, assessment, onboarding, and management of partners, service providers, vendors to implement partner and stakeholder engagement activities and events.

Resource planning and evaluation

• Resource planning, including assessing manpower, budget, capabilities, partnerships, and operational requirements needed to deliver and scale initiatives.
• Develop recommendations for sustainability, scale-up, or integration into business-as-usual operations where appropriate.

Requirements

• Relevant experience in strategic planning, corporate planning, innovation/start-ups, business transformation,policy or programme development.

• Experience working across multiple stages of project or innovation lifecycles, from planning and development to implementation and evaluation.

• Strong capability in stakeholder engagement, including partnering internal teams, external organisations,vendors, and senior management.

• Strong project management skills, including the ability to manage multiple moving parts in dynamic environments.

• Excellent writing, synthesis, and presentation skills, with the ability to develop clear, structured materialsfor management and stakeholder engagement.

• Good analytical skills, with the ability to assess issues, structure options, and draw out actionable insights.

• Comfortable working in contexts where projects may evolve and require adaptation along the way.

• A genuine interest in career longevity and enabling PMETs to continue contributing their expertise

'Only candidates with more experience will be considered for the Senior Manager position, with a commensurate remuneration'

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting