About Us
Viskou is the leading provider of security, networking, smart home, solar, and energy storage solutions across Singapore and Malaysia. Founded in 2014, we serve as a regional tier-1 distributor for world-class brands including Hikvision, Huawei, Ruijie, Ezviz, Mesilix, Western Digital (WD), Philips, Ubiquiti, etc.
Beyond traditional solutions, we are driving the future of AI-powered security, behavior analytics, and intelligent recognition. Join us to grow your career at the forefront of smart technology and green energy in Southeast Asia.
Position: Technical Support Engineer
Responsibilities:
• Assist the sales team with technical support and pre-sales inquiries
• Provide technical support and solutions to customers
• Conduct product testing to better understand product features and performance
• Provide product training to internal staff and customers
• Handle after-sales technical support including troubleshooting and warranty claims
Requirements:
• Bachelor’s or above in Engineering or related fields
• Strong analytical and problem-solving skills
• Able to translate technical knowledge into practical solutions
• Able to work independently in a fast-paced environment
• Experience in related industry will be an advantage
• Fresh graduates are welcome to apply
Why join Viskou?
Competitive salary package (basic + performance incentives)
Young and energetic work environment – no rigid hierarchy, your work gets noticed
Training provided on new systems (AI cameras, cloud access, etc.)
Work with global top-tier technology brands
Grow in a fast-paced, innovative, and supportive environment
How to Apply
Send your resume or WhatsApp to 87591168 or email to hr@viskou.com with subject: Technical Support Engineer Application