Job Title: Jnr POS Consultant
Job Summary
We are looking for a junior POS Consultant to support the implementation, configuration, and maintenance of Point-of-Sales (POS) systems across multiple F&B and retail clients. This role involves working closely with both internal teams and customers to ensure smooth project delivery and system performance.
Key Responsibilities
• Configure POS systems according to client requirements (menu setup, pricing, taxes, service charge, etc.)
• Support project implementation, including system setup, testing, and deployment
• Work closely with clients to understand operational requirements and ensure accurate system configuration
• Troubleshoot and resolve system issues during and after deployment
• Provide on-site or remote support during go-live and post-implementation
• Coordinate with internal teams (support, development, project managers) to resolve issues and improve system functionality
• Ensure consistency and accuracy across multiple outlets and projects
• Assist in documentation, user guides, and training for clients
Requirements
• Diploma or Degree in IT, Business, or related field
• 1–3 years of experience in POS systems, F&B operations, or system implementation (preferred)
• Familiarity with POS configuration (menu setup, pricing, promotions, taxes) is an advantage
• Strong attention to detail and ability to manage multiple projects
• Good problem-solving and troubleshooting skills
• Able to communicate clearly with both technical and non-technical stakeholders
• Willing to travel to client sites when required
Preferred Skills
• Experience with F&B or retail operations
• Basic understanding of networking (LAN, printers, POS hardware)
• Experience working with multi-outlet or franchise environments
What We Offer
• Exposure to multi-outlet and large-scale POS projects
• Opportunity to work with established F&B brands
• Career progression into senior consultant or project management roles
• Supportive and fast-paced working