Purpose of the Role:Daily management of providing service provisions for clients engaged with Salesworks Pte Ltd.Point of contact for all client conta.....
Purpose of the Role:
Daily management of providing service provisions for clients engaged with Salesworks Pte Ltd.
Point of contact for all client contact, queries and communication internally and externally.
Liaise with the Sales Network to support the daily management of the campaigns.
Assist in research and perform first level campaign trending.
Responsibilities:
Day to day management of the client relationship and communication.
Able to stand in for CAM as first point of contact for all internal queries.
Ensure all client enquiries & emails are answered daily satisfactorily after getting response from the internal team as well as the sales network.
Collaborate with sales network to produce, update and maintain current sales collateral & training materials.
Facilitate and support training to sales network
Attend and conduct regular external client meetings
Work in partnership with the client and internal support teams ensuring activity, processes, procedures and requirements are fully supported and effectively communicated.
Develop and build strong relationships with all stakeholders.
Daily/Weekly/Monthly reports
Reconcile invoices and credits with finance.
Requirement:
Minimum one 2 year working experience under similar filed i.e supporting the Account Management, Project Management, Client Account Management, Channel Management or Sales Management
Excellent communication skills
Excellent English language (Verbal and written)
Has a “can do attitude”
Dynamic personality, with an ability to lead, engages and motivates team
Able to provide simple solutions to complex issues and process
Good organizational skills and able to meet deadline
Proficient with Microsoft Office packages including Word, Excel, Access, Powerpoint and Outlook
