Total 5 job vacancies by Raffles Health Insurance Pte. Ltd.

Key Responsibilities

• Being part of the Raffles Health Insurance Actuarial team, to conduct monthly reserve valuations for premium and claims liabilities, ensuring accuracy and compliance with regulatory standards.

• Analyze and present valuation results to stakeholders, providing insights to support strategic decision-making.

• Perform experience studies covering mortality, morbidity and persistency

• Support the development, enhancement, and maintenance of actuarial models and valuation methodologies. This comprises both IFRS 17 and IFRS 4 bases.

• Carry out capital management activities which includes supporting annual ORSA exercise, business projections and budgeting, monitoring the Capital Adequacy Ratio (CAR) and stress testing.

• Manage reinsurance for the in-force block of business. This covers treaty management, reinsurance premium processing, and recoveries.

• Preparation of MAS regulatory returns, ensuring full compliance with local reporting standards.

• Liaise with auditors during annual financial closings, ensuring alignment with both IFRS 4 and IFRS 17 frameworks.

• Collaborate with relevant stakeholders to enhance workflows, as well as ensuring data appropriateness and accuracy.

• Keep up-to-date with changes in actuarial standards, regulations, and industry best practices to ensure compliance and to apply the latest methodologies.

Requirements

• Bachelor’s degree in Actuarial Science, Mathematics, Statistics, or a related field.

• Experience in life and/or health insurance.

• Minimum 3 years of actuarial experience, with a focus on valuation and financial reporting

• Proficiency in Microsoft Office suite of applications, In particular, Excel, Word, PowerPoint and Outlook.

• Familiarity with programming languages such as R, Python, or SQL for data analysis.

• Knowledge of financial reporting standards. In particular, Singapore FRS 4, IFRS17 and Singapore RBC.

• Strong analytical and problem-solving abilities.

• Good progress towards completion of actuarial exams (e.g., Society of Actuaries (SOA), Institute and Faculty of Actuaries (IFoA)).

Key Responsibilities

• Participate in the end-to-end product development cycle for group and individual insurance products

• Perform pricing and profitability analysis, including assumption setting and financial modelling

• Prepare and submit product filings to regulators, ensuring compliance with relevant guidelines

• Develop and review benefit illustrations and product documentation

• Support product implementation, including system setup and cross-functional coordination

• Conduct product reviews and experience studies to monitor performance and recommend improvements

• Prepare management reports and analysis to support strategic decision-making
  

Requirements

• Bachelor’s Degree in Actuarial Science, Mathematics, Statistics, or related discipline

• Good progress in professional actuarial examinations

• 2–5 years of relevant experience in actuarial/product development within the insurance industry

• Strong analytical and problem-solving skills with high attention to detail

• Self-motivated, proactive, and able to work independently as well as in a team

• Good communication and stakeholder management skills

• Proficient in MS Office applications (especially Excel); knowledge of actuarial modelling tools is an added advantage

Job Responsibilities:

• Middle Office provides post-sales support to the Sales team and assists internal Operations teams especially Policy Administration and Claims team in interacting with Intermediaries and Client HR

• Maintain close working relationship with Sales/Policy Admin/Claims/Compliance/Customer Care Teams and external parties (Intermediaries/Client HR) to ensure seamless flow of relevant information and co-ordination

• Monitor service level achievements for selected clients

• Attend to escalations with ability to mitigate and resolve issues of concern in relation to needs of Client HR and Intermediaries.

• Assist in identifying, simplifying and streamlining processes for operation efficiency

• Perform ad-hoc duties assigned by supervisor

Job Requirements:

• Degree in any discipline

• At least 1 year of relevant experience in Employee Benefits Operations is preferred

• Knowledge of health insurance products would be an advantage

• Polite, tactful and service minded

• Good communication skills

• Able to work well independently and in teams

• Proficiency in Microsoft Office

We regret that only shortlisted candidates will be contacted.

We are seeking a proactive and relationship-driven Assistant Manager to champion our clients' success. As the Employer Benefits Servicing Manager, you will serve as a strategic partner, ensuring that small and midsize enterprises (SMEs) derive maximum value from their benefits programs. You will be the primary advocate focusing on long-term retention, product adoption and measurable customer outcomes. The goal is to move beyond reactive support toward proactive value delivery, ensuring timely SLA reporting and engaging Client Relationship Managers to fully leverage the program to achieve their business objectives.

Key Responsibilities

• Proactive Engagement: Conduct regular "health checks" and Quarterly Business Reviews (QBRs) to assess plan performance, share benchmarking claims data, and align benefits strategies with the client's evolving goals.

• Product Adoption & Advocacy: Drive CRM engagement by educating the team on the full suite of available benefits (e.g., medical, dental and coverage)

• Servicing Management: Act as a "trusted advisor" by achieving SLAs and claims data to recommend plan optimizations that balance cost with employee satisfaction.

• Data Stewardship & Integrity: Oversee the accuracy of client eligibility data, enrolment records, and premium billing. Act as the primary gatekeeper for data flowing between clients, carriers, and internal systems.

• Risk Mitigation & Problem Solving: Proactively identify "at-risk" accounts by monitoring health metrics and resolving service escalations with carriers and vendors before they impact retention.

Required Skills & Qualifications

• Experience: 5-8 years in employee benefits, insurance broking, or customer success management.

• Domain Knowledge: Strong understanding of health and welfare benefits, including medical, dental, life, and disability programs.

• Communication: Exceptional interpersonal and presentation skills, with the ability to translate complex data into actionable insights for executive stakeholders.

• Analytical Thinking: Proficiency in analyzing claims data and market benchmarks to drive strategic recommendations.

We are seeking a high-calibre Employee Benefits Business Lead to drive our employee benefits acquisition efforts. This is a unique opportunity to represent Raffles Health Insurance, where you aren’t just selling a policy – you are selling the clinical excellence and insurance expertise of Raffles Medical Group to win over new corporate clients by demonstrating how our integrated "Provider-Payer" model delivers superior health outcomes, streamlined claims, and a premium patient experience that traditional insurers cannot match. You will be responsible for the brokers’ relationships and full sales cycle, using data-driven insights to prove and position our integrated healthcare approach is the gold standard in the market.

What Makes This Role Unique?

You are at the forefront of the Raffles Healthcare Ecosystem. Unlike a traditional insurance manager, you have the backing of Singapore’s largest private group practice.

• The Power of Integration: You represent the unique synergy between Raffles Health Insurance and Raffles Medical Group. This means you can offer clients a "one-stop" solution—from GP visits and specialist care to hospitalization and insurance claims.

• Direct Clinical Access: You have the ability to bundle clinical services (Health Screenings, Dental, TCM, and Vaccination programs) directly into the insurance benefits, providing a level of care continuity that is unmatched in the market.

• The Raffles Brand: You represent a household name synonymous with quality, trust, and clinical expertise.

Key Responsibilities

• New Business Acquisition: Proactively identify and pursue new corporate accounts, leveraging RMG ecosystem as the key differentiator.

• Consultative Solution Design: Conduct deep-dive discoveries to understand a prospect's workforce health needs and design integrated employee benefit packages.

• Data Management & Analytical Reporting:

• Prospect Benchmarking: Prepare "Total Cost of Care" reports for prospects, using data to show how our integrated model reduces long-term claims costs.

• Sales Pipeline Management: Maintain rigorous data hygiene in our CRM (Salesforce) to track lead velocity and conversion.

• Pre-Sales Analytics: Collate and analyze prospect census data to ensure accurate premium quotations and plan design.

• High-Impact Pitching: Lead formal presentations to C-suite and HR leaders, articulating the value of a unified healthcare and insurance journey.

• Market Intelligence: Monitor the competitive landscape, specifically how other brokers compare to our unique proposition.

Required Skills & Qualifications

• Experience: 8-10 years in Sales or as Business Development Manager within Group Insurance or Healthcare.

• Strategic Storytelling: Ability to take clinical data and turn it into a compelling "ROI story" for clients.

• Licensing: Relevant local insurance licenses are required.