Total 2 job vacancies by Presidium Instruments Pte Ltd

Responsibilities

• Prepare/ review monthly financial report of companies
• Perform monthly financial analysis of group and companies
• Prepare consolidated financial statements
• Perform internal audit of subsidiaries
• Liaise with external auditors for annual statutory audit
• Prepare/review cash flow projection
• Administer SAPB1 system
• Prepare/ review GST F5
• Liaise with tax agent on tax compliance
• Handles bank and treasury matters
• Facilitate annual budget exercise for the group
• Other ad-hoc assignments may be assigned

Requirements

• Diploma in Accounting/Bachelor of Accountancy/ ACCA
• Minimum 3 years of audit and/or accounting experience
• Possess sharp, analytical and inquiring mind
• Proficient in Excel
• Sound local tax knowledge

Job Summary

Provide exceptional customer care and product support to enhance brand experience while managing multi-channel communications. Lead order fulfillment for the e-commerce platform.

Responsibilities

• Deliver responsive customer care and product support across walk-in, phone, email, and social media channels to maintain a positive brand experience
• Manage customer inquiries, complaints, and sales questions promptly to ensure customer satisfaction and retention
• Serve as the primary contact for repairs and returns, coordinating with the repair team to resolve issues efficiently
• Execute order fulfillment processes for the e-commerce website to ensure timely and accurate delivery
• Collaborate proactively with other departments to align customer service and order fulfillment efforts with company objectives
• Execute additional customer service, marketing, or order fulfillment tasks as assigned to support business needs

Required competencies and certifications

• Diploma in Business or a related field
• Minimum 1 to 3 years of customer care experience in the consumer electronic products industry
• Applicants without professional working experience but have relevant internship experience may be considered
• A keen eye for detail
• Strong time management skills with the ability to work independently and collaboratively as a team player
• Excellent written and verbal communication skills with a customer-centric mindset

Preferred competencies and qualifications

• Experience or knowledge in the diamond, gemstones, gemmological, or precision engineering industries is advantageous