Total 4 job vacancies by Pertama Merchandising Pte Ltd

Job Summary

We are seeking a dynamic and results-driven Retail Manager to oversee daily store operations, lead a high-performing team, and drive revenue growth. The ideal candidate will optimize inventory, elevate customer service standards, and execute strategic merchandising to consistently meet and exceed business targets.

Key Responsibilities

Operational Excellence & Financial Performance

• Drive Business Growth: Lead daily operations to consistently achieve sales, gross profit, and key business targets.
• Sales floor Leadership: Oversee active floor operations to maximize sales conversions and maintain exceptional service standards.
• Commercial Merchandising: Execute impactful visual merchandising and promotional strategies to boost customer footfall and revenue.
• Reporting & Compliance: Generate operational reports, manage administrative paperwork, and lead accurate stock-take procedures.

Team Leadership & Talent Development

• Workforce Management: Manage staff scheduling, duty rosters, promoter allocations, and daily floor coverage.
• Performance Coaching: Track individual and store metrics to reward top performers and actively coach underperforming team members.
• Strategic Alignment: Conduct daily briefings and team meetings to align staff on promotions, competitor trends, and daily goals.

Inventory Control & Administrative Management

• Stock Optimization: Maintain strict inventory control to ensure product availability and resolve stock discrepancies swiftly.
• Stakeholder Relations: Resolve complex customer escalations, manage vendor returns, and conduct accounts receivable (AR) follow-ups.
• Store Compliance: Enforce stringent standards for store cleanliness, product displays, and professional staff presentation.
• Agility: Execute ad-hoc operational tasks as required by business needs.

Requirements:

• Min. 2 years of retail management experience (computer related)
• Min. GCE 'N' Level
• Strong leadership
• Proficient in Microsoft office

Salary Package:

• Basic Salary: $1,800 per month
• Attendance Allowance: $80 per month (conditional)

Working Location: Jalan Besut Warehouse (Jurong)

Working Hours:

• Type: 5.5 days work week
• Weekdays: 07:30 AM to 04:30 PM
• Saturdays: 07:30 AM to 11:30 PM

Job Responsibilities:

• Perform furniture installation, repair, restoration, and maintenance works (on-site and off-site location)
• Perform furniture packing, unpacking, assembly, and disassembly activities.
• Conducted inbound and outbound product inspections for deliveries, exchanges, inventory transfers, and stock transfers.
• Assisted with in-store furniture assembly, installation, repairs, and inventory transfer activities. (ITN/STO/311)
• (Ad hoc) Assist supervisors in conducting on-site inspections, troubleshooting, and servicing activities.
• Support initiatives to reduce product exchange rates, refurbishment inventory, and product write-offs.
• Assist customers during in-house product and marble viewing sessions.
• Support warehouse sales events and roadshows, including setup, dismantling, product assembly, labelling, and logistics coordination.
• Collaborate with store managers and warehouse personnel to ensure smooth execution of promotional events.
• Maintained cleanliness, organization, and safety of the service workshop and storage areas.
• Performed other duties as assigned by management.

Requirements:

• Min. 'N' level and above
• Must be able to carry heavy load.
• Experience in in furniture repair, carpentry, warehousing, or delivery support preferred
• Valid Forklift License is an advantage

Note: Only shortlisted candidates will be notified.

Salary Package:

• Basic Salary: $2,100 to $2,600 per month
• Attendance Allowance: $80 per month (conditional)

Working Location: Jalan Besut Warehouse (Jurong)

Working Hours:

• Type: 5.5 days work week
• Weekdays: 07:30 AM to 04:30 PM
• Saturdays: 07:30 AM to 11:30 PM

Job Responsibilities:

• Perform furniture installation, repair, restoration, and maintenance works (on-site and off-site location)
• Assist supervisors in conducting on-site inspections, troubleshooting, and servicing activities.
• Assisted with in-store furniture assembly, installation, repairs, and inventory transfer activities. (ITN/STO/311)
• Support timely resolution of quality, delivery, and customer service issues.
• Conducted inbound and outbound product inspections for deliveries, exchanges, inventory transfers, and stock transfers.
• Coordinate with warehouse teams to ensure timely transfer of products for servicing and customer fulfilment.
• Identified, documented, and labelled defective products with accurate defect descriptions.
• Support initiatives to reduce product exchange rates, refurbishment inventory, and product write-offs.
• Assist customer service teams with product verification, stock checks, and product selection by providing photographs and product assessments.
• Assist customers during in-house product and marble viewing sessions.
• Perform furniture packing, unpacking, assembly, and disassembly activities.
• Support warehouse sales events and roadshows, including setup, dismantling, product assembly, labelling, and logistics coordination.
• Collaborate with store managers and warehouse personnel to ensure smooth execution of promotional events.
• Maintained cleanliness, organization, and safety of the service workshop and storage areas.
• Performed other duties as assigned by management.

Requirements:

• Min. 'N' level and above
• Minimum 2 years of experience in carpentry, furniture installation, repair, restoration, or warehousing support
• Valid Forklift License is an advantage

Key Highlights:

• 44 hours per week (including weekends & public holidays)
• Training provided
• Guaranteed commission for first 3 months (new joiners)

Key Responsibility:

• Attend to walk-in customer on enquiries, purchases, or any assistance needed
• Provide shoppers with professional / unbiased sales and product advice
• Greet and thank every walk-in customer for shopping at our retail outlets
• Always maintain and provide good customer service level
• Provide prompt follow up on required actions, customer’s issues/enquiries/deliveries
• Carry out daily area cleaning before store operations and during operation hours when necessary
• Ensuring products are well merchandised, price ticketing is put up in accordance with company guidelines, display units and areas are always clean and tidy.
• Achieve KPIs set by the company and monthly Sales / Gross Profit budgets set by the retail manager
• Driving product care and attachment sales and achieve the required weekly / monthly sales target and expectations
• Participate in ad hoc duties or events being assigned by the retail managers or direct superior when required
• Follow company’s guidelines on dress code, personal appearance, putting on name tag and required badges during store operation hours
• Adherence to company’s policies, code of conduct and operational procedures

Key Requirements:

• Min. 1 year experience in retail industry
• Min. GCE 'N' Level and above
• Able to work under pressure and meet sales targets

Note: Only shortlisted candidates will be notified.