Total 11 job vacancies by PRISM+

We are seeking a passionate Aircon Corporate Sales Lead in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our corporate segment while providing network to strategic projects. This driven and ambitious individual will be overseeing and maximizing sales of the company through the corporate sales channel.

Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic sales team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Country Director.

Responsibilities of an Aircon Corporate Sales Lead but are not limited to

• Handle corporate customer enquiries related to air conditioning products and services, ensuring prompt and professional responses to all customer needs.
• Oversee and manage corporate customer purchases and ensuring smooth transactions from order to fulfillment.
• Actively seek and attain new corporate customers by identifying potential leads, reaching out to decision-makers, and converting inquiries into sales.
• Build and maintain strong, long-lasting relationships with existing and new corporate customers, ensuring a high level of customer satisfaction and repeat business.
• Prepare and maintain reports on customer payment history, sales performance, and sales summaries.
• Track the progress of sales targets and provide regular updates to management.
• Stay up-to-date with industry trends, competitor activities, and market demands to identify potential opportunities for sales growth.
• Work closely with internal teams, including logistics and customer service, to ensure the successful fulfillment of corporate orders.
• Address and resolve any challenges or issues that may arise with corporate customers, ensuring smooth operations and customer satisfaction

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Prior experience working as a system integrator or with system integrators
• Existing connections with corporate clients
• Experience managing corporate sales enquiries
• Minimum 3 year of handling corporate level Aircon projects and conducting corporate selling
• Data-driven with ability to analyze data for stocks forecasting
• Ability to use excel skills is a must
• Communication and people skills
• Passionate in engaging customers and providing excellent service
• Strong English proficiency with ability to engage C-Level clients

• Competitive Salary with great commission earning potential.
• Annual outpatient benefit (Includes dental and optical benefits)

• Birthday leave
• Annual increment
• Performance bonus

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays (5 days work and 2 off days on a rotational basis).
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

The Events Executive is responsible for planning, executing, and driving sales performance across all retail events, including megashows and pop-ups. This role owns end-to-end event readiness, from costing and setup to on-ground execution and post-event tracking, ensuring every event is commercially effective, operationally tight, and revenue-accretive.

Responsibilities

Event Planning, Sales Delivery & Performance Tracking

• Plan and execute retail events (megashows, pop-ups) with clear ownership of revenue delivery.
• Align with stakeholders on event objectives, key SKUs, bundles, and promotional mechanics.
• Ensure all event costings and revenue projections are accurate and kept up to date.
• Track live performance (sales, conversion, traffic etc.) during events and intervene to close gaps.
• Support on-ground teams to drive closing, bundle adoption, and promotion execution.
• Own post-event reporting, including revenue, cost, key issues, and improvement actions.

Event Setup, Teardown & On-Ground Execution

• Own end-to-end physical setup and teardown, including booth build, product display, pricing, and POSM.
• Ensure execution is on time and aligned with commercial intent, including nights and weekends when required.
• Conduct pre-go-live checks to ensure pricing accuracy, product readiness, and operational completeness.
• Maintain consistent execution standards across all event formats.

Asset, Logistics & Operational Coordination

• Manage movement, storage, and deployment of event assets, fixtures, and promotional materials.
• Maintain accurate inventory of booths, fixtures, and free gifts.
• Coordinate logistics across stores, warehouse, and event locations to ensure readiness.
• Support stock coordination and in-store campaign rollouts where required.
• Flag and resolve operational gaps that impact event execution and sales.

• 1–3 years of experience in retail events, roadshows, or on-ground commercial execution.
• Strong ownership mindset with ability to operate independently in fast-paced environments.
• Comfortable with physical work, irregular hours, and high-pressure event environments.
• Commercially aware, with basic understanding of sales drivers such as conversion, AOV, and promotions.
• Structured and disciplined in tracking cost, revenue, and execution details.

PRISM+ is a leading smart home and entertainment brand, offering premium TVs, monitors, and home appliances at unbeatable value. We’re looking for a creative and passionate Social Media Intern to support our marketing team. You will play a key role in helping us grow our digital presence across TikTok, Instagram, Facebook, and other platforms through content creation, editing, and platform management.

This is a great opportunity to gain hands-on experience in digital marketing, content strategy, and influencer collaborations in a fast-growing consumer electronics brand.

Responsibilities

• Plan, create, and edit weekly social media content.
• Support content shoots and occasionally manage simple solo shoots.
• Schedule and publish content across TikTok, Instagram, and Facebook.
• Edit short-form videos using Adobe Premiere Pro or CapCut.
• Monitor comments, messages, and online trends daily.
• Assist with influencer/KOL collaborations, affiliate outreach, and ad-hoc events.
• Participate in organic or paid content shoots if comfortable on camera.
• Demonstrates curiosity, openness to feedback, and eagerness to learn.
  

• Undergraduate/Graduate from a local university in Marketing, Mass Communication, or related field.
• Strong interest in social media and digital marketing.
• Familiar with TikTok, Instagram, and current social media trends.
• Comfortable with video editing software (CapCut / Adobe Premiere Pro).
• Creative mindset with willingness to learn and experiment with new content ideas.
• Basic camera skills and confidence in front of the camera.
• Takes initiative and responsibility for assigned work, follows through independently, and treats projects with care and accountability.
• Reliable in meeting deadlines, communicates progress transparently, and takes responsibility for both successes and setbacks.

• Gain real-world experience with a fast-growing consumer brand.
• Hands-on exposure to influencer marketing and campaign planning.
• Work in a collaborative and supportive team.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a Salesforce Administrator to manage and optimize our Salesforce platform, ensuring seamless user experience and operational efficiency. In this role, you will oversee user accounts, coordinate with internal teams and external partners, and help enhance business processes using Salesforce. Your work will play a key role in improving workflows, solving issues, and driving improvements for the business.

Responsibilities:

• Manage existing Salesforce user accounts and ensure new users are set up with appropriate access and permissions.
• Work closely with Salesforce Account Executives to address contract, billing, and licensing matters, ensuring smooth communication and timely resolution.
• Understand and document how different business functions use Salesforce, and help translate their needs into clear process flows.
• Prepare and propose Statements of Work (SOW) for external partners (about 20% of the role).
• Develop, implement, and improve custom Salesforce workflows and processes (about 80% of the role).
• Troubleshoot and resolve Salesforce-related issues, errors, and disruptions to keep operations running smoothly.
• Design and optimize user interfaces for ServiceCloud to ensure a user-friendly experience.
• Continuously evaluate Salesforce workflows, processes, and features to identify areas for improvement and enhance overall efficiency.
• Work proactively to drive productivity by identifying and implementing improvements within Salesforce.

Requirements:

• 3+ years of hands-on experience administering and configuring Salesforce, preferably including ServiceCloud.
• Strong knowledge of Salesforce platform capabilities, limitations, and best practices.
• Experience developing and managing Salesforce workflows, process builders, flows, validation rules, and custom objects.
• Proven ability to troubleshoot and resolve Salesforce-related issues, bugs, and system disruptions.
• Proficiency in managing user accounts, profiles, roles, permission sets, and data access controls.
• Familiarity with designing and optimizing user interfaces within Salesforce to improve usability and adoption.
• Experience collaborating with Salesforce Account Executives and handling licensing, billing, and contract coordination is a plus.
• Strong communication skills with a collaborative mindset.
• Ability to translate business needs into technical solutions.
• A team player who thrives in a dynamic, fast-paced environment.

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow

Responsibilities

• Support operations in the warehouse by loading and unloading products which includes inbound and outbound activities
• Assist with warehouse related duties
• Basic housekeeping of warehouse
• Maintain existing stock list and warehouse
• Pick and pack goods for order and delivery
• Arranging products in warehouse

• Supervise Warehouse assistants on warehouse procedures
• Record and document new and existing parts

• 1-2 years experience in a similar role
• Forklift license will be an advantage
• Willing to work in a labour intensive workplace
• Overtime work might be required, especially during arrival of shipments

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Annual increment
• Performance bonus

PRISM+ is hiring Part-Time Promoter to promote PRISM+ products and deliver a memorable retail experience to customers for upcoming HOME Love Home & Living Expo at Borneo Convention Centre Kuching (BCCK) from 25 - 29 June 2025.

Event Dates: Wednesday - Sunday, 2nd - 5th April 2025

Event Time: 10:00am - 9:00pm

Salary: RM100/day + Commission

Responsibilities

• Achieve and exceed sales target of the store.
• Provide excellent customer service.
• Build rapport and customer loyalty.
• Proactively follow-up on customer queries and needs.
• Responds positively to customer complaints.
• Uses product promotions to drive sales.
• Actively collects competitor information and communicates this upwards for appropriate decision making.
• Take part in the training to obtain in-depth product knowledge and communicate to customers effectively.
• Ensure that visual merchandising standards are adhered to all times.
• Report sales efficiently and maintain a high standard of accuracy.

• Proficient in English
• Willingness to learn
• Able to commit all 4 days of the event

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Head of Customer Experience and Customer Service Team Lead.

Responsibilities

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays (5 days work and 2 off days on a rotational basis).
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Responsibilities

• Provide timely and accurate responses to customer inquiries across multiple channels, including phone, email, and chat.
• Resolve customer issues efficiently and professionally, ensuring a high level of customer satisfaction.
• Manage customer expectations through clear, empathetic, and effective communication.
• Develop and maintain a strong understanding of our services and offerings to support customers confidently and accurately.
• Collaborate with internal teams to relay customer feedback, address recurring issues, and improve processes and service quality.
• Document customer interactions thoroughly and maintain accurate records within internal systems.
• Assist in identifying trends and patterns in customer inquiries to support improvements in service delivery and customer experience.
• Uphold the company’s commitment to transparency and knowledge sharing in all customer interactions.
  Perform any other duties as assigned by the Company.

• 1–3 years of experience in customer service, customer support, or a similar client-facing role.

• Excellent verbal and written communication skills.
• Strong problem-solving and conflict resolution skills.
• Strong interpersonal skills with a customer-centric mindset and a high level of empathy.
• Proficiency in Microsoft Office applications and familiarity with CRM or customer support systems is an added advantage.
• Positive attitude, adaptability, and willingness to learn new processes and systems.

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Responsibilities

• Extract, clean and present data in an understandable manner to respective department leads
• Analyze operational data to identify trends, patterns, and areas for improvement
• Provide actionable insights to the respective stakeholders
• Develop and maintain dashboards for real-time monitoring of key performance metrics
• Ensure data accuracy and integrity in all reporting systems
• Prepare regular performance reports to track progress against goals
• Collaborate with team members to interpret data and implement improvements
• Any other adhoc tasks as assigned by the Company

• Diploma or Bachelor's Degree in Data Analytics/Science or a related field
• Proficiency in data analysis tools such as Python, SQL, and Google Sheets
• Strong knowledge of data visualization tools and ability to present data insights effectively.
• Excellent problem-solving skills and ability to work with large and complex datasets.
• Strong communication skills, with the ability to present technical findings to non-technical stakeholders.
  

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Responsibilities

• Extract, clean and present data in an understandable manner to respective department leads
• Analyze operational data to identify trends, patterns, and areas for improvement
• Provide actionable insights to the respective stakeholders
• Develop and maintain dashboards for real-time monitoring of key performance metrics
• Ensure data accuracy and integrity in all reporting systems
• Prepare regular performance reports to track progress against goals
• Collaborate with team members to interpret data and implement improvements
• Any other adhoc tasks as assigned by the Company

• Diploma or Bachelor's Degree in Data Analytics/Science or a related field
• Proficiency in data analysis tools such as Python, SQL, and Google Sheets
• Strong knowledge of data visualization tools and ability to present data insights effectively.
• Excellent problem-solving skills and ability to work with large and complex datasets.
• Strong communication skills, with the ability to present technical findings to non-technical stakeholders.