Total 9 job vacancies by Ntuc Club

Job Description

• Register guests and assign rooms, accommodate special requests whenever possible. Assist in pre-registration and blocking of reservations when necessary
• Stay up to date on room rates, packages, discounts and how to handle each, as well as how each relates to other departments
• Develop a thorough knowledge of the room rates, room locations, types of rooms, and reception operations
• Must have thorough knowledge of the Resort’s facilities, operations hours of Food & Beverage outlets, etc
• Promptly notify housekeeping of all check-outs, also inform housekeeping of late check-outs, early check-in, special requests and day use rooms
• Develop a working knowledge of the reservation operations, process current and future reservations. Know cancellation procedures and forfeitures
• Handle guest check-out efficiently and in a friendly professional manner
• Know cash handling procedures, file and post all charges to guest, master and city ledger accounts
• Answering phone enquiries
• Attending to guest feedback

Requirements

• Minimum N level education
• Minimum 1 year experience
• Computer literature
• Good communication and interpersonal skills
• Proficient in using MS Office
• A good team player
• Able to work 3 rotating shift duties including weekends and Public Holidays & able to stand for long hours

Roles and Responsibilities

You will craft clear, consistent and effective messaging across multi-platform content and media-facing FAQs that are bespoke to our key stakeholders, including migrant workers, employers, dorm operators and government agencies.

You will own the full performance lifecycle: Continuously monitor changes in cross-platform success metrics, assess which channels deliver the highest return, and quickly recommend data-driven adjustments to strategically define and maximise overall outreach impact.

This role demands a blend of technical capability and excellent coordination:

• Technical Execution & Content Design: Proven skills such as HTML coding and proficiency with the Adobe Creative Suite (or similar design software) are essential. You must be able to create webpages from scratch (utilizing CMS/ web tools) and prepare professional presentation decks.
• Stakeholder Coordination: The ability to work effectively with inter-departments and cross-agencies to recreate and optimise channel effectiveness and outreach materials.
• Communication & Follow-Through: Excellent communication skills and strong follow-up to ensure clear, consistent messaging flow across all initiatives.
• Domain Knowledge: Domain knowledge in the migrant workers ecosystem will be an added advantage.

Qualifications and Other Requirements

• Minimum Diploma
• At least 5 years of relevant working experience in communications and marketing role
• Proven ability to craft clear, consistent messaging across multiple platforms (web, print, FAQs) for diverse stakeholder groups
• Working knowledge of HTML, CMS/web tools, and ability to build or update webpages independently
• Proficiency in Adobe Creative Suite (or equivalent) and creation of professional presentation decks
• Familiarity with migrant workers and their community in the, but not limited to, Construction, Marine Shipyard and Process industry.
• This role will be based in NTUC Club’s office at Downtown East.
• Regular travel to the Recreation Centres located in the West is expected

Job Responsibilities:

Operational Delivery

• Ensure projects are consistently on brief, on time and on budget
• Ensure compliance and championship of internal processes with both internal and external stakeholders
• Management of key suppliers, ensuring delivery of their project area is delivered within budget and to a high quality in line with client expectations
• Management of event budgets, tracking expenses, and ensuring that events are executed within budget. This may include negotiating contracts, managing payments, and tracking financial records
• Assist in the Service Quality feedback to assess the success of the event, analyze and identify areas for improvement in future events
• Facilitate programmes, rehearsals, and onsite briefings when required

Creative

• Support the creative development, production, and launch of experiences across multiple touchpoints, ensuring alignment with the client brief and strategic objectives
• Facilitate cross-functional collaboration to ensure integrated delivery and consistency in meeting client objectives

Client Relationships

• Daily point of contact for clients on projects
• Support the management of client expectations by providing updates on deliverables, timelines, scope, and budget status.
• Ensure clarity around roles, responsibilities, scope changes, and programme milestones, escalating issues where appropriate
• Contribute to client discussions by offering practical recommendations aligned with objectives and industry best practices

Finance

• Monitor project profitability and highlight risks impacting margins
• Obtain, review, and evaluate vendor quotations, supporting negotiations to ensure value, quality, and cost efficiency in line with project budgets

Job Requirements:

• Bachelor’s degree/Diploma in a related field such as Events Management
• Minimum 3 - 5 years agency experience in the brand experience or live event space
• Excellent verbal and written communication skills
• Creative thinker and problem solver
• Ability to multitask, troubleshoot and have strong stakeholder management skills
• Great experience in client relations and management
• Excellent attention to detail

Job Responsibilities:

Operational Delivery

• Support the execution of projects to ensure deliverables are completed on brief, on schedule, and within approved budgets.
• Follow established internal processes and compliance requirements, ensuring accurate documentation and alignment with stakeholder guidelines.
• Assist in the development and maintenance of project timelines, trackers, and status reports, proactively highlighting delays or risks.
• Coordinate with suppliers and vendors on assigned scopes, ensuring timely delivery and adherence to agreed quality standards.
• Track project expenses, process vendor documentation, and maintain accurate financial records in line with approved budgets.
• Support post-event evaluations by compiling feedback, preparing reports, and identifying operational improvements.
• Facilitate programmes, rehearsals, and onsite briefings when required

Creative

• Assist in the coordination and execution of creative concepts across multiple touchpoints, ensuring deliverables align with the approved brief.
• Liaise with internal teams and external partners to ensure creative materials are produced accurately and delivered on time.

Client Relationships

• Daily point of contact for clients on projects
• Provide regular updates on scope, timelines, and budget status, escalating issues when needed.
• Support client discussions by preparing materials, tracking action items, and ensuring follow through.
• Maintain clear documentation of roles, deliverables, scope changes, and milestone tracking.

Finance

• Assist in sourcing and compiling vendor quotations for review.
• Coordinate with finance and vendors to facilitate timely payment processing and documentation.

Job Requirements:

• Degree / Diploma in a related field such as events management
• Minimum 2 - 3 years agency experience in event management
• Excellent verbal and written communication skills
• Creative thinker and problem solver
• Ability to multitask, troubleshoot and have strong stakeholder management skills
• Experienced in client relations and management
• Excellent attention to detail
• Working knowledge of financial management to ensure deliverables and required financial outcomes are met
• A good understanding of event production processes
• Ability to maintain effective supplier relations and knowledge
• Ability to develop event programmes, cue sheets, show flows, and scripts where required
• Ability to demonstrate confidence in presenting and speaking in front of live audiences when required.

The (Assistant) Manager, Travel works closely with the SeniorManager and Management team to drive business development, partnerships,and travel product initiatives across B2B, union, and consumer channels. The role also leads the day-to-day sales and operational activities of thetravel team, ensuring smooth execution of travel programs, supplier coordination, and delivery of travel services within NTUC Club’s ecosystem.

Roles and Responsibilities:

• Lead and oversee the daily sales, operations, and client servicing activities of the travel team, supervising the team to ensure efficient program delivery, supplier coordination, and achievement of travel business targets.
• Work closely with the Senior Manager to identify and develop new business opportunities within the travel, tours, and experiences sector.
• Build and maintain relationships with travel suppliers including hotels, airlines, ferry operators, tour operators, and attractions.
• Oversee the preparation of proposals, quotations, and travel program itineraries for clients.
• Ensure smooth operational delivery of travel programs and group trips.

Qualifications:

• Degree in Business/Business Administration
• Minimum 2 years in B2B partners and merchant onboarding with a proven track record, ideally in e-Commerce/Online marketplace.

Requirements:

• People and customer-oriented.
• Strong written, presentation and oral communications skills.
• Possess strong business/partner networks, especially in travel and leisure sectors.
• Numbers driven and strong analytical skill.
• Positive, team-player and energetic attitude.
• Background in digital / e-commerce / online marketplaces environment.

Job Description

• Perform WWW Guest Services Operations, which includes ticketing, turnstile operations, merchandise, Pickle Splash, locker and cabana operations
• Welcome guests and provide friendly, professional assistance at all guest touchpoints
• Handle guest enquiries, feedback, and complaints promptly and professionally
• Provide accurate information on park attractions, facilities, promotions, and operating hours. Proactively engage guests to enhance their overall park experience
• To perform ticketing transactions & frontline service operations where required, including provision of best deals and offers to guests and upselling Wet & Wild Premium Membership and other services
• Keep abreast of promotional activities and schemes of the Company and its related companies
• Support the management of guest facilities such as lockers, cabanas, and rental items.
• Support Park activities, games, and guest engagement programs when required
• To support daily administrative department operations reporting for Guest Services
• Assist the Supervisor in Guest Services operations processes and procedures
• Perform any other duties as and when assigned

Requirements

• Higher Nitec/Nitec in hospitality/tourism management
• 1 - 2 years of relevant experience
• Basic computer literacy for ticketing and operational systems
• Good communication and interpersonal skills
• A good team player
• Comfortable working in an outdoor environment and able to work on weekends and public holidays

We are seeking an energetic individual who enjoys working with numbers and able to take on rotating portfolio to join us.

Job Description

• Ensure preparation of timely and accurate monthly, quarterly, and financial year management accounts.
• Prepare and maintain full sets of financial reports.
• Monitor and analyse monthly results/ variances and perform financial review to Finance Manager.
• Oversees cash flow planning to optimize income and expenses.
• Collaborate with internal stakeholders on yearly budgeting and forecasting and perform variance analysis.
• Handle quarterly GST preparation, ECI, Tax Computation.
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, where required.
• Manage the board paper production process effectively, ensuring that papers are sent to Directors in a timely manner.
• Responsible for the arrangements of board meetings/ AGM and taking minutes of meeting.
• Supervise and provide guidance to accounting staffs on all accounting related matters.
• Perform other duties, ad hoc assignments and projects as assigned.

Requirements

• Finance / Accounting Degree or other professional Accountancy qualification.
• Minimum 5 years of relevant working experience in finance & accounting.
• Team player, good interpersonal skills, keen to learn and possess positive attitude.
• Able to work independently, hands-on, meticulous with strong accounting knowledge, analytical with the ability to work under pressure to meet timelines.
• Good writing and communication skills.
• Well-versed in MS Office, especially MS Excel, PowerPoint and Word.
• Experienced in handling external auditors, tax agents and relevant authorities.

The Marketing Executive supports the planning, execution, and optimisation of marketing initiatives for the Integrated Water Park Resort. This role focuses on day-to-day marketing execution, partnership support, and tactical event-driven campaigns aimed at driving visitation, strengthening brand presence, and supporting revenue objectives across leisure attractions and hospitality offerings.

Working closely with internal teams, external partners, and agencies, the Marketing Executive will play a hands-on role in delivering integrated marketing campaigns and on-ground activations that enhance engagement and market visibility.

Primary duties will include:

• Support the planning and execution of integrated marketing campaigns across digital, social, and on-property channels to drive awareness and visitation.

• Curate and execute tactical event and promotional campaigns, including seasonal activations and thematic events at Downtown East.

• Coordinate marketing support for partnerships and collaborations, including co-marketing initiatives, sponsorship fulfilment, and joint promotions.

• Develop and adapt marketing materials such as key visuals, EDMs, social content, and signage in line with brand guidelines.

• Support on-site execution of events and activations, working with internal teams, vendors, and partners to ensure smooth delivery.

• Liaise with agencies and suppliers to manage timelines, assets, and deliverables for campaigns and events.

• Monitor campaign performance and assist with post-campaign reporting, tracking key metrics such as reach, engagement, attendance, and ROI.

• Maintain marketing calendars and campaign trackers to support effective planning and execution.

Requirements:

• Degree in Marketing, Communications, Business, or a related field.

• 2-3 years of experience in marketing, preferably in attractions, hospitality, or lifestyle brands.

• Hands-on experience supporting marketing campaigns and on-ground events or activations.

• Strong organisational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.

• Good communication and coordination skills, with experience working with internal stakeholders and external partners.

• Detail-oriented, proactive, and execution-focused, with a willingness to support on-site event operations when required.

• Experience in attractions or hotels will be a strong advantage.

To secure, manage and achieve maximum sales in events, social & recreational activities, etc. to meet revenue forecasts.

• Develop, service and manage designated accounts, maintaining relationship with key accounts

• Identify new business opportunities, follow up on business referrals/enquiries and potential sales

• Conduct site inspection for potential clients

• Generate proposals and contracts

• Communicating client’s needs to respective departments, handle any issues that may arise, coordinate with suppliers and respective internal departments to resolve issues to maximise guest satisfaction

• Provide feedback to Sales Leadership on market situation and competitors’ activities

• Generate ‘out of box’ ideas for sales and motivational initiatives in developing promotional packages and sales strategies

• Embody company culture and maintain high sales employee engagement

• Meet pre-determined revenue goals through the activities of direct reports and identifying the process of yielding when required

• Ensure correct usage of CRM and other sales applications (e.g. Salesforce)

Requirements:

• Degree or Diploma in any field

• Minimum 1 years of experience with proven sales record in events/hospitality industry, preferably in events (e.g. family days, team bonding, etc)

• Knowledge of product, sales strategies, processes and available resources

• Excellent written and verbal communications

• Proficiency in MS office

• Ability to multi-task and adhere to timelines

• A team player and adaptable to changes