Key Responsibilities1. Operations ManagementOversee daily salon operations to ensure smooth and efficient workflowEnsure cleanliness, hygiene, and saf.....
Key Responsibilities
1. Operations Management
Oversee daily salon operations to ensure smooth and efficient workflow
Ensure cleanliness, hygiene, and safety standards are maintained
Manage appointment scheduling and customer flow
2. Staff Management
Recruit, train, and supervise hairstylists, assistants, and front desk staff
Prepare staff schedules and manage attendance
Monitor staff performance and provide coaching and development
Foster a positive and professional working environment
3. Customer Service
Ensure high levels of customer satisfaction and service quality
Handle customer complaints and resolve issues promptly
Build and maintain strong customer relationships
4. Sales & Business Development
Develop and implement sales strategies to increase revenue
Promote salon services, packages, and retail products
Monitor sales performance and achieve monthly targets
5. Financial Management
Manage salon budget, expenses, and profitability
Handle cash flow, daily sales reports, and banking
Control inventory and order salon supplies
6. Marketing & Branding
Plan and execute marketing campaigns (social media, promotions, events)
Maintain salon brand image and reputation
Collaborate with marketing teams or vendors
7. Compliance & Administration
Ensure compliance with local regulations and licensing requirements
