Total 119 job vacancies by Minor International

As an F&B Supervisor, you will oversee the daily operations of the Japanese restaurant, ensuring smooth service flow and consistently high standards of guest experience in line with brand expectations. You will supervise, train, and support the team, ensuring service quality, efficiency, and attention to detail at all times. You will assist in driving revenue through effective upselling and guest engagement, while maintaining strong communication between Front of House and Kitchen teams. This role also involves ensuring hygiene, safety, and cleanliness standards are strictly followed, as well as supporting staff development to deliver an authentic, refined, and memorable dining experience.

Oaks on Brisbane River City Suites are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

• Rotating roster across Monday to Sunday 
• Shift times scheduled within 7:00am to 11:00pm

Hourly rates (excluding super): 

Monday - Friday: $26.70 per hour
Saturday: $33.38 per hour
Sunday: $40.05 per hour

Oaks Melbourne South Yarra Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

• Rotating roster across Monday to Sunday 
• Shift times scheduled within 7:00am to 11:00pm
• Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $33.38 per hour

Saturday: $40.05 per hour

Sunday: $46.73 per hour

Please note that this is not an exhaustive list of everything that needs to be done.  Employees at Anantara always find new ways to look after the business, their guests and associates. Within this, the key responsibilities for this position are:

• Clearly understand the concept of guest services centre being the one point of contact for guests.
• Ensure adherence to duty roster and is punctual. 
• Ensure that that work areas, PABX are properly maintained and cleaned.
• Is updated of VIP/RSVP etc. and repeat guest list.
• Perform duties of guest services when necessary.
• Maintain order in guest service center area and provides communications facilities in case of emergency, during emergencies handles all communications until ordered to leave the premises by a superior except in case of imminent personnel danger.
• Is aware of all the characteristics of the resort, the names, positions and responsibilities of each division head and department head, the extension numbers and the use, location of equipment.
• Ensure that traffic sheet for telephone / fax are correct before sending to the accounting dept.
• Ensure immediate transmission of invoices to the cashiers / front desk.
• Has complete knowledge of the resort and services, including villa types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties. (especially the competition)
• Ensures that all guest requests are channelled correctly and followed upon effectively.
• Conduct courtesy calls to in-house guests to ensure follow up on requests.
• Is able to route all incoming calls quickly and efficiently without keeping the caller waiting.
• Complete all other shift duties as outlined on shift checklist.
• Assist in all the other areas of Front office as and when necessary, especially all Guest Service Centre Agents are responsible to assist CID data related task during the absence of CID Agent.
• Handling all CID related messages, information as a link between the resort and CID police department, monitoring and correcting discrepancy between two parties.
• Follow procedure of shift handover between colleagues with regards to day to day operation.
• Ensure that all checked in rooms/check out rooms are also checked in/out CID police report system.
• Update promptly and correctly all guest data in CID online system
• Is proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
• Maintain knowledge and abiding by all Company Policies in relation to Front Office e.g. Refunds and Cancellations and ensuring they are correctly communicated to guests if required.
• Develop and maintain a close and harmonious working relationship with all hotel departments.
• Participate in training programs for the Front Office Department as scheduled.
• Possesses a positive upbeat personality with a desire to deliver outstanding customer service to our guests. Is detail oriented.
• Ensure that all correspondence are processed within the set times and handled correctly according to the procedures.
• Report and maintain accurate records with documents on incidents occurring at the resort and keeps superior briefed at all times.

Oaks Ipswich Aspire Suites are looking for a Full Time & Casual Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

• Full time & casual position available
• Rotating roster across Monday to Sunday 
• Shift times scheduled within 7:00am to 10:00pm
• Immediate start available

Hourly Rates (excluding superannuation): The below rates are based on full-time employment. Casual employees will be paid these rates plus the relevant casual loading.

Monday - Friday: $26.70 per hour
Saturday: $33.38 per hour
Sunday: $40.05 per hour

Oaks Cypress Lakes Resort is currently looking for a dedicated, experienced, and hands-on Housekeeping Manager to lead the housekeeping department on a full-time basis.

As Housekeeping Manager, you will oversee the full operations of the housekeeping department, ensuring the highest levels of cleanliness, guest satisfaction, and team performance across the property. You’ll lead a motivated team, manage departmental budgets, and drive continuous improvement in service standards.

In this leadership role, you’ll ensure exceptional cleanliness standards, drive service excellence, and manage a high-performing team. You’ll also take responsibility for departmental budgets, team development, and operational efficiency across all guest rooms, public areas, and back-of-house spaces.

Job Responsibilities:

• Ensure a high standard of cleanliness and presentation is maintained throughout the property, including guest rooms, public areas, and common spaces.
• Lead, supervise, and motivate the housekeeping team to consistently deliver excellent cleaning services.
• Build and maintain productive, professional relationships with team members, clients, contractors, and other departments.
• Oversee daily on-the-job training and development for all cleaning employees to ensure quality and consistency.
• Develop and manage staff rosters to meet operational needs across a 7-day rotating roster.
• Maintain accurate financial, maintenance, and inventory records, including operating supplies and replacement planning.
• Conduct regular inspections and audits to uphold cleanliness, safety, and compliance standards.
• Collaborate with contractors and other department heads to ensure smooth daily operations.

Oaks The Entrance Waterfront Suites is excited to expand our housekeeping department, with multiple casual opportunities now available.

We’re looking for a dedicated and detail-oriented individuals who take pride in their work and are committed to providing an exceptional guest experience. If you’re energetic, have a keen eye for detail, and thrive in a team-oriented environment, we’d love to have you on board!

About the job:

• Maintain high standards by thoroughly cleaning guest rooms, including making beds with precision, vacuuming floors, and cleaning bathrooms to ensure a pristine environment.
• Complete cleaning tasks efficiently within the hours allocated by the company.
• Collaborating with team members to meet daily cleaning targets and operational goals.
• Adhering to safety protocols and environmental standards.
• Using specialised cleaning equipment and products safely and effectively - with all training and tools provided.
• Building strong, professional relationships with team members, guests, and contractors to help foster a positive, respectful work environment.

Shift Details (subject to change):

• Rotating roster across Monday to Sunday
• Shifts starting between 8:00 am and 9.00am

Hourly Rates (excluding superannuation):

Monday - Friday: $32.31 per hour

Saturday: $38.78 per hour

Sunday: $45.24 per hour

Oaks on Brisbane Charlotte Suites are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

• Rotating roster across Monday to Sunday 
• Shift times scheduled within 7:00am to 11:00pm

Hourly rates (excluding super): 

Monday - Friday: $26.70 per hour
Saturday: $33.38 per hour
Sunday: $40.05 per hour

The Executive Assistant Manager - Food & Beverage is responsible for the overall leadership, strategic direction, and operational performance of all Food & Beverage operations within the hotel and beach club. This role acts as the Head of Food & Beverage, driving revenue, ensuring exceptional guest experiences, and maintaining the highest standards in a high-energy, lifestyle-driven beachfront environment. 

Key Responsibilities

• Oversee all F&B outlets, including restaurants, bars, and beach club operations
• Drive revenue growth and manage costs to achieve profitability targets
• Ensure outstanding guest experience and service standards
• Lead and develop the F&B team to deliver high performance
• Manage daily operations, events, and entertainment programs
• Monitor market trends and continuously enhance F&B offerings

Oaks Port Douglas Resort are looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis.

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team. This role includes breakfast, lunch and dinner shifts with flexibility required across all seven days, including weekends and public holidays.

As a valued team member, you’ll play a key role in creating memorable dining experiences by:

• Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.
• Menu Expertise and Recommendations: Confidently recommending food and beverage options
• Serving Food & Beverages: Providing professional and efficient service, while ensuring guest satisfaction.
• Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.

Shift Details (subject to change):

• Breakfast, lunch and dinner shifts
• Rotating roster across Monday through to Sunday
• Split shifts may be required on some days
• Responsible Service of Alcohol (RSA) required

Hourly Rates (excluding superannuation):
Monday - Friday: $32.31 per hour
Saturday: $38.78 per hour
Sunday: $45.24 per hour

As the Executive Housekeeper, you will be responsible for one of the biggest departments in the hotel. Your influence on the team will ensure the delivery of an exceptional customer experience. You will be in charge of the entire housekeeping team and ensure due to your excellent knowledge and management skills that all guest rooms and public areas are sufficiently cleaned and up to the high standards. Further you will provide the team members with guidance and training , implement SOPs and ensure well maintained guest facilities.

You will manage the Engineering department, ensuring the efficient running of the all hotel facilities, including all fire and life safety equipment and systems. It will be your responsibility to plan and manage all preventative maintenance work, new projects, extensions, and renovations. You will be involved in preparing the Engineering budget for the property, and will provide the Engineering knowledge for the hotel strategic and operational plans. You will monitor energy usage in the hotel, and implement initiatives to conserve energy wherever possible.

Oaks Brisbane Mews Suites is currently looking for a hard-working, dedicated and experienced individual for the role of Housekeeping Supervisor on a Full Time basis.

As Housekeeping Supervisor, you’ll be responsible for ensuring the highest standards of cleanliness and presentation across all areas of the property. Working closely with the housekeeping team and contractors, you’ll lead and support daily operations to uphold outstanding standards of cleanliness and guest satisfaction.

Job Responsibilities:

• Ensure all guest rooms, public areas, and back-of-house spaces meet cleanliness and high presentation standards.
• Supervise and support the housekeeping team, promoting a productive and professional workplace culture.
• Oversee on-the-job training to ensure consistent procedures and quality standards.
• Maintain accurate housekeeping records, including daily logs, inventory reports, and maintenance requests.
• Collaborate with other departments and contractors to ensure smooth day-to-day operations.

Shift Details (subject to change):

• Rotating roster across Monday to Sunday
• Must be available to work weekends
• Shifts starting between 8:00 am and 9.00am

Hourly Rates (excluding superannuation):

Monday - Friday: $26.70 per hour

Saturday: $33.38 per hour

Sunday: $40.05 per hour
 

Oaks Broom Hotel is excited to expand our housekeeping department, with multiple casual opportunities now available.

We’re looking for a dedicated and detail-oriented individuals who take pride in their work and are committed to providing an exceptional guest experience. If you’re energetic, have a keen eye for detail, and thrive in a team-oriented environment, we’d love to have you on board!

About the job:

• Maintain high standards by thoroughly cleaning guest rooms, including making beds with precision, vacuuming floors, and cleaning bathrooms to ensure a pristine environment.
• Complete cleaning tasks efficiently within the hours allocated by the company.
• Collaborating with team members to meet daily cleaning targets and operational goals.
• Adhering to safety protocols and environmental standards.
• Using specialised cleaning equipment and products safely and effectively - with all training and tools provided.
• Building strong, professional relationships with team members, guests, and contractors to help foster a positive, respectful work environment.

Shift Details (subject to change):

• Rotating roster across Monday to Sunday
• Shifts starting between 8:00 am and 9.00am

Hourly Rates (excluding superannuation):

Monday - Friday: $32.31 per hour

Saturday: $38.78 per hour

Sunday: $45.24 per hour

We are seeking an exceptional Rooms Division Manager to lead and elevate all room‑related operations at our luxury resort. This role ensures flawless guest experiences, adherence to LQA standards, and world‑class operational excellence across Front Office, Housekeeping, Guest Relations, and related departments.

• Champion outstanding guest relations, ensuring all enquiries, requests, and concerns are handled with exemplary professionalism.
• Guarantee personalized VIP and long‑stay guest experiences, including personal welcomes and seamless check‑ins.
• Maintain a highly visible presence during peak service hours, ensuring service delivery aligns with LQA benchmarks, brand standards, and luxury positioning.
• Conduct regular room and public area inspections, ensuring adherence to cleanliness, maintenance, and brand standards.
• Keep current with promotions, operational communications, and market trends to anticipate guest expectations and elevate service quality.
• Foster proactive guest engagement to strengthen public relations and enhance overall satisfaction.
• Ensure all Rooms Division services operate with efficiency, courtesy, and consistency, strictly aligned with the Operation Manual, Brand Standards, and LQA standards
• Serve as the Rooms Division representative on the Executive Committee, contributing to strategic planning and cross‑departmental coordination.
• Continuously assess and refine operational procedures to drive world‑class standards and exceptional guest experiences.
• Collaborate closely with Sales, F&B, and other departments to manage groups, VIPs, and FIT arrivals seamlessly.
• Work with the Sales Manager on demand management, booking optimisation, and conflict resolution.
• Provide detailed room sales reports, forecasts, performance insights, and recommendations for revenue improvement.
• Strengthen relationships with travel agencies, business partners, and key stakeholders to drive business opportunities.
• Conduct thorough inspections of guest areas to ensure impeccable resort presentation.
• Lead regular divisional meetings to ensure alignment, coordination, and operational excellence.
• Maximise room sales and revenue through strategic inventory and availability management.
• Drive a sales‑oriented culture within Front Office teams, ensuring all colleagues understand revenue opportunities.
• Communicate transparently with senior leadership on risks, opportunities, and departmental performance.
• Oversee the development and regular updating of the Departmental Operations Manual, ensuring all policies and procedures remain current and effective.
• Lead the preparation of the annual Rooms Business Plan, aligning divisional objectives with hotel strategy and employee needs.
• Work closely with the Hotel Manager to prepare, manage, and optimise the Rooms Division budget, ensuring financial targets are met without compromising quality.