Total 45 job vacancies by Jazventures

App Review & User Insights Specialist – Job Description

An App Review & User Insights Specialist is responsible for collecting, analysing, and interpreting user reviews and feedback from mobile applications. The main purpose of this role is to understand user behaviour, measure satisfaction, and provide insights that help improve app performance, features, and overall user experience.

In this role, you will monitor user reviews from platforms such as the Apple App Store and Google Play Store, as well as other feedback channels like in-app surveys, customer support tickets, and social media comments. Your job is to organise this feedback in a structured way so it can be easily analysed.

A key responsibility is to identify trends and patterns in user feedback. This includes recognising common issues such as bugs, crashes, slow loading times, confusing interfaces, or missing features. You will group similar feedback together and highlight the most frequently mentioned concerns. These insights are then shared with product managers, developers, and design teams to help guide improvements and updates.

Another important part of the role is analysing user sentiment. This means understanding whether feedback is positive, negative, or neutral, and tracking how this changes over time. For example, you may compare user satisfaction before and after a new app update to evaluate its impact.

The App Review & User Insights Specialist also prepares clear and simple reports that summarise key findings. These reports may include user satisfaction trends, top complaints, popular feature requests, and overall app rating performance. The goal is to help teams make data-driven decisions based on real user experiences.

Strong attention to detail is essential in this role, as small patterns in feedback can reveal important product issues. Good communication skills are also important, especially when explaining user insights in a clear and practical way.

Basic knowledge of mobile apps and user experience is helpful. You may also use spreadsheets or simple analytics tools to organise and visualise feedback data.

This role is ideal for individuals who are analytical, detail-oriented, and interested in improving digital products through user feedback and behavioural insights. It can be done remotely or in an office depending on the company.

Mobile App Testing & Review Specialist – Job Description

A Mobile App Testing & Review Specialist is responsible for testing mobile applications and reviewing their functionality, usability, and overall performance before and after they are released to users. The main goal of this role is to ensure that apps are working correctly, free of major issues, and provide a smooth and positive user experience.

In this role, you will test different features of mobile applications on various devices and operating systems. This includes checking navigation, buttons, forms, login systems, performance speed, and overall user flow. You will follow basic test instructions or scenarios to ensure that each part of the app works as expected.

A key responsibility is to identify and report bugs or issues found during testing. This includes problems such as app crashes, slow loading times, broken features, display errors, or incorrect app behaviour. You will document these issues clearly, including steps to reproduce them, so that developers can quickly understand and fix the problems.

Another important part of the role is reviewing app updates and new features. Every time the app is updated, you will re-test key functions to ensure that improvements have been successfully implemented and that no new issues have been introduced.

The Mobile App Testing & Review Specialist also provides feedback on user experience. This includes sharing opinions on how easy the app is to use, whether the design is clear, and whether any parts of the app may be confusing for users. This feedback helps improve the overall quality and usability of the app.

You may also assist in writing simple test summaries or reports that highlight key findings, including tested features, issues found, and overall app performance. These reports are shared with development and product teams to guide improvements.

Attention to detail is very important in this role, as even small issues can impact user satisfaction. Good observation and communication skills are also essential when describing problems clearly and accurately.

Basic understanding of mobile apps and how they function is helpful. Familiarity with testing tools, spreadsheets, or bug tracking systems is an advantage but not always required.

This role is suitable for individuals who are detail-oriented, patient, and interested in improving mobile apps through testing and feedback. It can be done remotely or in an office environment depending on the company.

Job Summary

Review mobile applications submitted to the App Store and Play Store to ensure compliance with platform guidelines and identify security, user experience, and content violations.

Responsibilities

• Analyze mobile apps submitted to App Store and Play Store for compliance with platform guidelines
• Detect and report security vulnerabilities within mobile applications to maintain platform safety
• Evaluate user experience (UX) aspects of mobile apps to identify usability issues and violations
• Inspect app content to ensure adherence to content policies and standards
• Apply detailed knowledge of iOS and Android ecosystems to assess app functionality and compliance

Preferred competencies and qualifications

• Experience in quality assurance (QA) or mobile app testing to enhance review accuracy and effectiveness
• Strong attention to detail to identify subtle issues in app submissions
• Solid understanding of iOS and Android platforms to support thorough app evaluations

Other Information

• Salary: SGD 4,500 – 7,500/month

Job Summary

Conduct pre-release testing for mobile applications, coordinate rollout schedules, and ensure network-related features operate correctly to deliver high-quality telecom or app products.

Responsibilities

• Perform thorough pre-release testing of mobile applications to identify and resolve defects before launch
• Coordinate and manage rollout schedules to ensure timely and smooth deployment of app updates
• Verify and validate network-related features to ensure proper functionality and user experience
• Apply knowledge of Android and iOS platform differences to tailor testing approaches and troubleshoot issues effectively
• Utilize QA/testing experience in telecom or app environments to enhance product quality and reliability

Required competencies and certifications

• QA/testing experience in telecom or mobile app environments
• Understanding of Android and iOS platform differences

Mobile App Ratings & Feedback Analyst – Job Description

Job Summary

A Mobile App Ratings & Feedback Analyst monitors and analyses user ratings and feedback from app stores and other sources to identify issues, track satisfaction trends, and provide actionable insights that drive app quality and user experience improvements.

Responsibilities

• Monitor user ratings and written feedback from Apple App Store, Google Play Store, in-app surveys, customer support systems, and user comments to gather comprehensive user insights
• Analyse collected feedback to identify recurring issues such as bugs, crashes, slow performance, login problems, or confusing features
• Report identified patterns and critical issues to product, development, or technical teams to prioritise fixes and enhancements
• Track app rating trends over time to evaluate the impact of updates, new features, and bug fixes on user satisfaction
• Prepare clear and concise reports summarising key findings including top user complaints, requested features, rating trends, and overall user sentiment for management decision-making
• Use spreadsheets and basic analytical tools to organise and analyse feedback data efficiently
• Apply strong attention to detail to detect subtle feedback patterns that indicate larger technical or design problems
• Communicate findings effectively in simple, actionable language to support cross-functional collaboration and app improvement initiatives

Preferred competencies and qualifications

• Basic knowledge of mobile applications and user interaction principles
• Ability to work independently in remote or office environments while maintaining organisation and analytical focus

Job Summary

Support app updates and rollout checks while monitoring app ratings and crash reports. Collaborate with QA and product teams to ensure smooth app performance and user satisfaction.

Responsibilities

• Perform checks during app updates and rollouts to ensure successful deployment and functionality
• Monitor app ratings and analyze crash reports to identify issues affecting user experience
• Collaborate with QA and product teams to communicate findings and support app improvements
• Apply basic knowledge of mobile apps to troubleshoot and support app performance

Preferred competencies and qualifications

• Entry to mid-level experience in mobile app support or related roles
• Basic understanding of mobile app functionality and user experience

Other Information

• Salary: SGD 3,500 – 5,500/month

Job Summary

Review mobile app builds before public release to ensure compliance with App Store and Play Store guidelines. Track bugs, crashes, and user experience issues to maintain app quality and performance.

Responsibilities

• Review mobile app builds to verify readiness for public release
• Ensure mobile apps comply with App Store and Play Store guidelines
• Track and document bugs, crashes, and user experience issues to support app stability and usability
• Utilize mobile SDKs and debugging tools to identify and troubleshoot app issues

Preferred competencies and qualifications

• Experience in quality assurance (QA) or mobile app testing
• Familiarity with mobile SDKs and debugging tools

Other Information

• Salary: SGD 4,000 – 6,500/month

Job Summary

Join our expanding team as an App Beta Tester to help improve mobile apps before release. Perform simple, flexible tasks from home with weekly guaranteed pay. No experience needed; training provided.

Responsibilities

• Test new mobile app features and functions to ensure quality before release
• Follow detailed instructions to complete assigned testing tasks accurately
• Identify and document basic issues or bugs encountered during testing
• Provide concise, clear feedback based on your user experience with the app
• Report task completion promptly within the specified deadlines

Preferred competencies and qualifications

• Own a smartphone (iPhone or Android) to perform app testing
• Understand and follow simple instructions to complete tasks effectively
• Demonstrate responsibility and responsiveness to meet deadlines
• Have basic familiarity with using mobile applications

Other Information

Benefits:

• Attractive fast cash payouts for completed tasks
• Weekly guaranteed payments without delays
• Simple, beginner-friendly tasks requiring no technical skills
• Flexible working hours allowing you to work anytime, anywhere
• 100% remote work from home with no commuting required
• Opportunity to participate in ongoing or future testing projects

Work Setup:

• Fully remote work environment
• Flexible schedule to choose when to complete tasks
• Tasks designed to be quick and easy to follow
• Suitable for students, part-timers, or anyone seeking extra income

Important Note:

• Limited tester slots available weekly due to high demand
• Applications reviewed on a first-come, first-served basis
• Registration closes immediately once slots are filled without prior notice

Required competencies and certifications

• Must be at least 16 years old to comply with project requirements

Mobile App Customer Feedback Analyst – Job Description

A Mobile App Customer Feedback Analyst is responsible for collecting, reviewing, and analysing user feedback related to mobile applications. The main goal of this role is to understand how users feel about an app, identify problems they face, and provide insights that help improve the overall user experience.

In this role, you will regularly monitor feedback from multiple sources, such as app store reviews (Apple App Store, Google Play Store), in-app surveys, customer support tickets, and social media comments. You will organise this information and categorise it based on themes such as bugs, performance issues, usability concerns, feature requests, and general satisfaction.

One of the key responsibilities is to identify patterns in user feedback. For example, if many users report the same issue, the analyst highlights it and reports it to the product, design, or development teams. This helps companies prioritise fixes and improvements that matter most to users.

The Mobile App Customer Feedback Analyst also prepares simple reports and summaries that show trends in user satisfaction, common complaints, and positive feedback. These reports are often shared with management teams to support decision-making and product planning.

In addition, this role may involve tracking app ratings over time and measuring the impact of updates or new features on user sentiment. By comparing feedback before and after updates, the analyst helps determine whether changes have improved the user experience.

Strong communication skills are important in this role, especially when translating user comments into clear and actionable insights. Attention to detail is also essential, as small issues reported by users can indicate larger problems in the app.

Basic knowledge of mobile apps and how they function is helpful, along with the ability to use spreadsheets or simple analytics tools to organise data. Being organised, patient, and consistent is important because feedback analysis is often repetitive but highly valuable work.

This role is ideal for individuals who enjoy working with data, understanding user behaviour, and helping improve digital products. It can be performed remotely or in an office environment, depending on the company.

App User Review & QA Coordinator – Job Description

An App User Review & QA (Quality Assurance) Coordinator is responsible for monitoring user feedback and ensuring that mobile applications meet high quality standards. This role combines two key functions: managing user reviews and supporting basic quality assurance processes to improve app performance and user satisfaction.

The main responsibility of this role is to review and analyse user feedback from app stores such as the Apple App Store and Google Play Store. This includes reading user ratings, comments, and complaints to understand how users experience the app. The coordinator identifies recurring issues such as bugs, crashes, slow performance, or confusing features and reports them to the development team for further action.

In addition to handling user reviews, the QA part of the role involves testing app features to ensure they work correctly. This may include performing simple test cases, checking app updates, and verifying that reported issues have been fixed. The coordinator helps ensure that new updates do not introduce new problems and that the app remains stable and user-friendly.

Another important duty is categorising and organising feedback into clear groups such as technical issues, usability problems, feature requests, and positive feedback. This helps teams prioritise improvements based on user needs and impact.

The App User Review & QA Coordinator may also assist in writing short summaries or reports that highlight key user concerns, app performance trends, and overall satisfaction levels. These reports are used by product managers and developers to guide future updates and improvements.

Good communication skills are important in this role, as the coordinator may need to respond to user reviews in a professional and helpful manner. Attention to detail is also essential, especially when identifying small but important issues in the app.

Basic understanding of mobile applications, testing processes, and user experience principles is helpful. Familiarity with spreadsheets or simple tracking tools is an advantage for organising feedback and test results.

This role is suitable for individuals who are detail-oriented, interested in mobile technology, and enjoy improving digital products through user feedback and testing. It can be performed remotely or in an office environment depending on the company.

Mobile App Risk & Compliance Analyst – Job Description

Responsibilities

• Review mobile app features, updates, and processes to ensure compliance with data protection laws, privacy regulations, and platform policies such as Apple App Store and Google Play Store guidelines
• Identify and assess potential risks including data security vulnerabilities, privacy concerns, unauthorized access, and misuse of user information within mobile applications
• Report identified risks to relevant teams promptly to enable effective mitigation and resolution
• Monitor compliance during app updates and new feature releases by reviewing documentation, testing app behavior, and collaborating with development and product teams
• Maintain detailed compliance records and reports documenting risks, mitigation actions, and overall compliance status for audits and internal reviews
• Assist in creating and updating internal policies related to app security, user privacy, and compliance standards to ensure consistent adherence across teams
• Communicate clearly and effectively with developers, product managers, legal, and security teams to address compliance issues and promote risk awareness
• Apply strong analytical skills to evaluate potential compliance problems and understand their impact on app security and user trust
• Demonstrate attention to detail to prevent compliance oversights and security risks in app development and maintenance

Preferred competencies and qualifications

• Basic understanding of mobile applications, data privacy principles, and security practices
• Familiarity with compliance frameworks or risk management processes

Job Summary

Review and validate government mobile applications before release by ensuring usability, accessibility, and security standards. Coordinate User Acceptance Testing (UAT) to deliver high-quality, secure, and user-friendly mobile solutions.

Responsibilities

• Analyze government mobile applications to identify usability, accessibility, and security issues prior to release
• Coordinate and manage User Acceptance Testing (UAT) activities to validate app functionality and performance
• Apply quality assurance and testing methodologies to verify compliance with Agile workflows and project requirements
• Collaborate with cross-functional teams to resolve defects and improve app quality based on testing outcomes

Required competencies and certifications

• Demonstrated experience in quality assurance and software testing
• Proficiency in Agile development workflows

Preferred competencies and qualifications

• None specified

Other Information

• Salary: SGD 4,200 – 7,000/month

Job Summary

Review gaming app updates to ensure compliance with monetization and in-app purchase policies. Collaborate effectively with developers to support smooth app operations and quality assurance.

Responsibilities

• Evaluate gaming app updates for compliance before submission to ensure adherence to platform standards
• Verify monetization features and in-app purchases meet regulatory and company policy requirements
• Communicate clearly with developers to resolve issues and facilitate timely app releases
• Apply experience in app operations or quality assurance to identify and address potential risks or defects

Preferred competencies and qualifications

• Demonstrated interest in gaming apps to understand user experience and industry trends
• Prior experience in app operations or quality assurance to support quality control processes

Other Information

• Salary: SGD 4,200 – 6,800/month

Job Title: App Store Review & Response Specialist

OverviewThe App Store Review & Response Specialist manages app store presence and user interactions on app marketplace listings. This role focuses on monitoring reviews, responding to user feedback, improving app ratings, and collaborating with product, support, and marketing teams to surface and resolve product issues. The specialist helps protect brand reputation, drive higher conversion through better store listings, and turn user feedback into actionable improvements.

Key Responsibilities

• Monitor app store reviews and ratings across platforms (Apple App Store, Google Play, and other regional stores) daily.
• Draft and post timely, professional responses to user reviews—acknowledging praise, clarifying misunderstandings, and offering solutions for complaints.
• Classify reviews by theme (bugs, feature requests, usability, billing, content, localization) and prioritize issues for product, engineering, or support teams.
• Escalate critical or recurring issues to appropriate stakeholders with clear context and severity assessment.
• Track trends and sentiment over time; produce weekly/monthly summaries and highlight high-impact items for product roadmaps.
• Coordinate with support to follow up on reviews that require case-by-case resolution, ensuring closed-loop customer communication.
• Maintain knowledge of app store policies, rating guidelines, and review moderation processes; flag violations or inappropriate content for removal when appropriate.
• Manage public-facing metadata where applicable: short descriptions, promotional text, update notes, and screenshots to maximize clarity and conversion.
• Support localization of review responses and store content to ensure culturally appropriate messaging in targeted markets.
• Run or contribute to A/B tests for store listings (creative, text) and evaluate impacts on conversion and rating trends.
• Maintain a response library of approved templates and escalate complex cases for legal or executive review.
• Assist in reputation management initiatives, such as coordinated outreach after major incidents, and help implement product changes aimed at improving ratings.

Qualifications

• with/without experience in app store management, customer support, community management, or related roles.
• Strong written communication with the ability to be concise, empathetic, and solution-oriented in public responses.
• Familiarity with Apple App Store and Google Play policies and developer consoles.
• Comfortable using review monitoring tools, analytics dashboards, and ticketing systems.
• Organized, data-aware, and able to synthesize qualitative feedback into actionable insights.

Success Metrics

• Improved average app rating and reduced negative review volume.
• Faster response times to reviews and higher resolution rates for review-driven issues.
• Increased store conversion through optimized listing content and clearer user communications.
• Clear pipeline of product improvements driven by store feedback.

Job Title: Mobile App Coordinator

Overview The Mobile App Coordinator supports the planning, delivery, and ongoing operations of mobile applications. This role acts as the central point between product, engineering, design, QA, marketing, and customer support to ensure releases run smoothly, users receive timely updates, and app performance meets business goals. The Mobile App Coordinator helps prioritize work, track progress, and manage communication across teams.

Key Responsibilities

• Coordinate release schedules and deployment activities for iOS and Android apps, including internal builds, beta testing, app store submissions, and production releases.
• Maintain product and release trackers, ensuring tasks, dependencies, and deadlines are visible and met.
• Collect and consolidate feedback from users, support teams, app store reviews, and analytics; escalate critical issues and summarize trends for product owners.
• Facilitate cross-team meetings: standups, release readiness reviews, bug triage sessions, and post-release retrospectives.
• Create and maintain clear documentation: release notes, deployment checklists, test matrices, support playbooks, and user-facing instructions.
• Support QA and testing efforts by organizing test cycles, coordinating test device pools, scheduling testers, and ensuring test environments mirror production where possible.
• Monitor app health and performance signals such as crash reports, error rates, API latencies, and user engagement metrics; alert stakeholders to anomalies.
• Manage app store listings and metadata updates (descriptions, screenshots, localized content), and coordinate marketing and ASO (app store optimization) activities.
• Assist with onboarding and training for internal teams and external partners on app features, release processes, and support procedures.
• Track and report on key performance indicators (downloads, active users, retention, crash-free users) and provide simple summaries for stakeholders.
• Ensure compliance with platform guidelines, privacy policies, and required certifications.

Qualifications

• 1–3 years experience working with mobile apps, product operations, project coordination, or related roles.
• Strong organizational skills, attention to detail, and ability to manage multiple concurrent priorities.
• Clear written and verbal communication; able to prepare concise reports and coordinate across distributed teams.
• Familiarity with app store processes (Apple App Store, Google Play), basic understanding of mobile development and QA workflows.
• Comfortable using collaboration tools (project trackers, Slack, Jira, Confluence, email) and basic analytics dashboards.

Desired Skills

• with/without Experience with beta distribution tools (TestFlight, Firebase App Distribution).
• Basic understanding of mobile analytics, crash reporting, and A/B testing concepts.
• Ability to troubleshoot simple device or configuration issues and reproduce user problems.

Success Indicators

• On-time, low-risk releases with minimal post-release incidents.
• Faster resolution of high-impact customer issues and clear communication to stakeholders.
• Improved app stability and positive trends in user engagement and retention.