Job Description & Requirements
We are a fast-growing hospitality company in Singapore.
We believe attitude counts as much as skill. As a result, we hire motivated people from whom we will expect much, but whom we also coach and develop to perform superbly in a conducive environment that rewards success.
Job Responsibilities:
● Welcome and greet the guests
● Check in / check out of guests, issuing keycards and amenities
● Inform housekeeping when rooms are checked out and ready for cleaning
● Ensure rooms are inspected before check-in
● Attending to guest requests and inquiries
● Ensure proper bed allocation
● Ensure that all common areas are always clean and tidy
● Enforce rules and policies of the hotel
● Liaising with the relevant department to address any issues, complaints, or unusual activities
● Other ad hoc duties assigned
WHAT WE ARE LOOKING FOR?
· An individual who is eager to learn and has a passion for customer service.
· An individual who is well-groomed and possesses good communication skills.
· Team player, works independently.
· Ability to work under pressure and on one's own initiative.
· Commitment to delivering a high level of service excellence.
· Flexibility to respond to a range of different work situations.
· 5 days per week.
· Able to work rotating shifts on weekends/ Public Holidays.