Total 47 job vacancies by Hey Rocket Pte. Ltd.

Job Overview:
We are seeking a dynamic and tech-savvy Web Developer / UI/UX Designer to join our growing team. The role involves designing, developing, and maintaining websites and digital platforms to enhance online presence, customer engagement, and operational efficiency. You will ensure a seamless, user-friendly experience for customers while supporting internal teams with digital tools and updates.

Key Responsibilities:

Web Development

• Design, develop, and maintain websites, landing pages, and microsites.

• Ensure website performance, security, responsiveness, and cross-browser compatibility.

• Update menus, pricing, promotions, seasonal offerings, or product content as needed.

• Integrate enquiry forms, booking systems, payment gateways, and third-party tools.

• Manage hosting, basic server, domain, and CMS administration.

• Troubleshoot and resolve website issues promptly.

UI/UX Design

• Create intuitive and visually appealing user interfaces aligned with brand identity.

• Improve customer journeys, from browsing to enquiry and checkout.

• Develop wireframes, mockups, prototypes, and other design assets.

• Conduct usability testing and implement improvements.

• Ensure mobile-first and customer-friendly design.

Business & Operations Support

• Collaborate with Sales, Marketing, Customer Success, and Operations teams.

• Support online campaigns, promotional launches, and product updates.

• Optimize websites for conversions (enquiries, orders, leads).

• Maintain accurate and up-to-date content aligned with operational needs.

SEO & Analytics (Basic)

• Implement basic SEO best practices.

• Monitor website traffic and user behavior using analytics tools.

• Recommend improvements based on data insights.

Requirements:

Education & Experience

• Diploma or Degree in Web Development, UI/UX Design, Computer Science, or related field.

• 1–3 years of relevant web development or UI/UX experience (e-commerce or F&B experience is a plus).

Technical Skills

• Proficiency in HTML, CSS, JavaScript.

• Experience with CMS platforms (WordPress, Shopify, or similar).

• Familiarity with UI/UX tools (Figma, Adobe XD, Sketch).

• Basic understanding of SEO, web analytics, and website performance optimization.

• Experience integrating forms, payment gateways, and third-party tools.

Additional Attributes:

Strong attention to detail, proactive problem-solving skills, and ability to work collaboratively.

Passion for creating seamless user experiences and visually appealing designs.

Hey Rocket Pte Ltd (EA 21C0816)

Lisa Chi (R24124761)

Job Overview:

We are seeking a skilled and efficient Operations Manager (Catering) to oversee daily logistics and operational workflows. The role ensures timely and accurate order fulfillment, smooth delivery execution, and exceptional customer service. The Operations Manager will coordinate staff schedules, manage drivers, and act as a key point of contact for customer enquiries and complaints, driving efficiency and quality across all operational activities.

Key Responsibilities:

Logistics & Operations Management

• Oversee end-to-end operational workflows for daily service activities.

• Manage and optimize delivery routes to ensure timely, efficient service.

• Supervise inventory and fulfillment processes to guarantee order accuracy and quality.

Scheduling & Team Coordination

• Create and manage schedules for delivery and operations staff.

• Monitor staff performance and enforce operational standards and safety procedures.

• Coordinate with teams to streamline workflows and enhance efficiency.

Customer Service & Issue Resolution

• Serve as the primary contact for customer inquiries, feedback, and complaints.

• Investigate and resolve service issues promptly to maintain customer satisfaction.

• Communicate clearly and professionally with customers at all times.

Quality Control & Compliance

• Ensure food handling, packaging, and delivery meet safety and company standards.

• Conduct regular checks on operational performance and implement improvements.

Reporting & Administrative Duties

• Monitor operational KPIs such as delivery times, order accuracy, and customer satisfaction.

• Prepare operational reports and recommend process improvements.

• Collaborate with management on cost control, resource planning, and workflow optimization.

Requirements:

• Proven experience in operations, logistics, or a similar role (food service or catering experience preferred).

• Strong leadership and team management skills.

• Excellent communication, problem-solving, and customer service abilities.

• Ability to work in a fast-paced environment and manage multiple priorities.

• Proficiency with scheduling systems, delivery management tools, and basic office software.

Hey Rocket Pte Ltd (EA 21C0816)

Lisa Chi (R24124761)