Total 24 job vacancies by Excellence A.s Pte. Ltd.

Luxury Beauty & Wellness Brand | Hybrid | Full-Time, Part-Time opportunities welcome

We’re not looking for someone to just “manage” marketing—we’re looking for someone who creates impact.

As our Marketing & Brand Executive, you’ll bring our premium skincare and spa brand to life through compelling content, creative campaigns, and meaningful collaborations. You’ll take the lead in crafting our brand narrative across digital channels, influencer partnerships, and on-the-ground activations.

Job Responsibilities:

• Own social media: Manage and grow our IG, FB & TikTok presence with engaging, on-brand content
• Create content: Plan, shoot, and edit photos/videos; design simple visuals using tools like Canva, CapCut, or Photoshop
• Run campaigns: Lead digital marketing efforts, influencer campaigns, and seasonal promotions
• Build partnerships: Collaborate with local lifestyle brands, creators, and businesses for co-marketing initiatives
• Support activations: Coordinate boutique events, client-facing activations, and other marketing initiatives
• Drive storytelling: Help shape a visual and verbal brand story that resonates with our target audience

Requirements:

• 3+ years of relevant marketing experience in beauty, wellness, or lifestyle industries
• With strong passion for sales and is sales driven
• Strong creative eye with hands-on content creation and editing experience
• Excellent communication and collaboration skills
• Ability to work independently in a hybrid work setup (remote + on-site support as needed)
• Passion for storytelling, visuals, and all things social media
• Ability to read & write mandarin as this role requires you to manage XiaoHongShu (chinese social media platform) and to engage the leads (chinese speaking leads) from the platform

We provide a competitive salary package along with high performance-based commissions, recognizing the impact you make on our brand’s growth. You’ll also enjoy the perks of working with a passionate, fast-growing team in the luxury beauty space. If you love beauty, branding, and building memorable marketing experiences—we’d love to hear from you.

Job Title: Beauty Consultant – Luxury Facial Beauty Salon

Location: High End Shopping Mall in Singapore

About Us:
At Excellence A.S., we pride ourselves on delivering top-notch luxury facial treatments and high-quality skincare products. Located in the heart of Singapore at Tangs Orchard, our salon is a haven for those seeking beauty and relaxation. Join us in creating exceptional customer experiences as part of a dynamic, professional team.

Job Description:

As a Sales Consultant, you will play a key role in providing personalized skincare advice, promoting our premium beauty services, and driving retail sales. This position is ideal for someone passionate about beauty, sales, and delivering excellent customer service.

Key Responsibilities:

• Provide professional skincare consultations tailored to clients' needs.
• Promote and sell facial treatments and premium skincare products.
• Build strong, lasting relationships with clients, ensuring repeat visits.
• Meet or exceed monthly sales targets through service packages and retail products.
• Maintain knowledge of the latest skincare trends and product offerings.
• Ensure a welcoming and pristine salon environment for clients.

Requirements:

• Proven experience in sales, retail, or the beauty industry (facial/beauty-related experience is a plus).
• Passion for skincare and beauty with a customer-first mindset.
• Excellent communication and interpersonal skills.
• Target-driven and self-motivated with a proactive attitude.
• Ability to work retail hours, including weekends and public holidays.

What We Offer:

• Competitive salary with attractive commissions and bonuses.
• Comprehensive training in skincare and facial services.
• Staff discounts on treatments and products.
• Opportunities for career growth in a luxury beauty brand.

If you’re passionate about beauty and sales, and love creating memorable client experiences, we’d love to hear from you!

Be part of a team that inspires confidence and delivers beauty!

Join Our Team and Elevate Your Career!

Are you passionate about skincare and luxury beauty products?

Do you have the talent to engage with customers and help them achieve their skincare goals?

We are looking for enthusiastic Beauty Skincare Advisor / Beauty Skincare Ambassadors to represent our premium skincare brand in Singapore.

Why Join Us?

• High Commission Structure: Unleash your earning potential with an attractive commission scheme.
• Great Work Environment: Be part of a dynamic team within a luxury skincare environment.
• Exclusive Staff Benefits: Enjoy perks such as:
• Staff Discounts on premium skincare products.
  Birthday Leave to celebrate your special day.
  Company Events to connect and grow with your colleagues.
  And much more!

Job Responsibilities:

• Promote and sell our luxury skincare products to customers.
• Provide expert skincare advice and consultations.
• Build strong relationships with customers to ensure a premium shopping experience.
• Maintain product knowledge to answer customer inquiries and offer personalized recommendations.
• Assist in product demonstrations and promotions.

Requirements:

• Passion for skincare and beauty products.
• Excellent communication and interpersonal skills.
• Ability to engage and connect with customers.
• Sales-driven with a positive attitude.
• Prior experience in skincare or beauty retail is a plus, but not necessary as training will be provided.
• Willing to work on weekends and/or PH and after office hours
• Students & Part timers who can commit long term are welcome

Join Our Team and Elevate Your Career!

Are you passionate about skincare and luxury beauty products?

Do you have the talent to engage with customers and help them achieve their skincare goals?

We are looking for enthusiastic Beautician /Skincare Therapist to represent our premium skincare brand in Singapore

Responsibilities

• Deliver professional facial skincare treatments to customers following brand standards
• Conduct detailed consultations to advise customers on skincare routines, product applications, and beauty techniques
• Respond to customer enquiries with care and patience to ensure a positive experience
• Maintain a clean, organized, and sanitized work area with all tools and supplies ready for use
• Identify opportunities to cross-sell beauty therapies and products to enhance customer satisfaction and sales
• Manage multiple tasks efficiently in a fast-paced retail environment while maintaining strong attention to detail
• Handle customer requests and complaints professionally to resolve issues and maintain customer trust

Required competencies and certifications

• Possess relevant locally recognized certifications in the beauty industry
• Demonstrate at least 1 year of proven work experience as a beauty therapist

Preferred competencies and qualifications

• Maintain a professional appearance and positive attitude
• Willingness to work retail hours, including shifts, weekends, and public holidays

Join Our Team and Elevate Your Career!

Passionate about sales and looking to earn while you learn? We’re looking for committed students who are excited to grow with us over the long term!

Are you also passionate about skincare and luxury beauty products? Do you enjoy engaging with customers and helping them achieve their skincare goals?

We are looking for enthusiastic Part-Time Skincare Promoters to represent our premium skincare brand in Singapore. This is a great opportunity to gain hands-on sales experience, build confidence, and develop valuable customer engagement skills in the beauty industry.

Why Join Us?

• High Commission Structure: Unleash your earning potential with an attractive commission scheme.
• Great Work Environment: Be part of a dynamic team within a luxury skincare environment.
• Exclusive Staff Benefits: Enjoy perks such as:
• Staff Discounts on premium skincare products.
  Company Events to connect and grow with your colleagues.
  And much more!

Job Responsibilities:

• Promote and sell our luxury skincare products to customers.
• Provide expert skincare advice and consultations.
• Build strong relationships with customers to ensure a premium shopping experience.
• Maintain product knowledge to answer customer inquiries and offer personalized recommendations.
• Assist in product demonstrations and promotions.

Requirements:

• Passion for skincare and beauty products.
• Excellent communication and interpersonal skills.
• Ability to engage and connect with customers.
• Sales-driven with a positive attitude.
• Prior experience in skincare or beauty retail is a plus, but not necessary as training will be provided.
• Willing to work on weekends and/or PH and after office hours
• Students who are keen to gain experience and can commit long term while studying are welcome to apply.

As the Branch Manager (Facial Spa), you will be responsible for driving the overall success and profitability of the spa while ensuring every guest enjoys a truly rejuvenating, luxurious, and memorable experience. You will lead daily operations, inspire and develop a high-performing team, and actively drive sales revenue through strategic initiatives, service excellence, and strong client relationships.

This role is pivotal in balancing commercial performance with exceptional wellness experiences, upholding the spa’s brand standards and reputation for outstanding service.

Key Responsibilities

1) Sales, Revenue & Performance Management

• Drive spa revenue growth by actively monitoring sales performance, analyzing trends, and implementing effective strategies to achieve and exceed targets
• Maximize revenue through treatment promotions, retail sales, upselling, cross-selling, and personalized guest recommendations
• Prepare and present sales reports, performance analysis, and forecasts to Management/Superior
• Ensure optimal utilization of therapists’ schedules and treatment rooms to maximize productivity and profitability

2) Operations & Guest Experience

• Oversee and manage day-to-day spa operations, ensuring full compliance with health, safety, hygiene, and brand standards
• Create and maintain a calm, welcoming, and rejuvenating spa environment that consistently exceeds guest expectations
• Monitor guest satisfaction through surveys, feedback, and direct interaction, proactively identifying opportunities to enhance the overall spa journey
• Implement service improvements and experience-driven initiatives to elevate guest loyalty and repeat visits

3) Team Leadership & Development

• Lead, motivate, and manage a team of spa professionals to deliver exceptional service and achieve sales goals
• Provide ongoing coaching, performance feedback, and sales training to develop a results-driven, service-oriented team
• Conduct regular staff meetings and training sessions to keep the team updated on new treatments, promotions, sales techniques, and service standards
• Foster a culture of professionalism, teamwork, accountability, and customer-centric excellence

4) Inventory & Standards

• Manage inventory levels, retail products, and treatment supplies to support smooth operations and revenue targets
• Implement and maintain standard operating procedures for efficiency, consistency, and service quality

Requirements

• Minimum 3–5 years of experience in the Beauty/Spa Industry, preferably in a supervisory or managerial role
• Strong sales-driven and results-oriented mindset, with proven ability to meet or exceed revenue targets
• Highly motivated, proactive, and able to take initiative
• Demonstrates strong customer-centric values and a passion for delivering rejuvenating wellness experiences
• Excellent client service and communication skills; a collaborative and inspiring team player
• Customer-focused, service-oriented, and commercially minded
• Willing to work retail hours, weekends, and public holidays

Your leadership will directly shape the spa’s financial success and guest satisfaction. By combining strategic sales leadership with exceptional service delivery, you will ensure guests leave feeling refreshed, renewed, and eager to return—while driving sustainable revenue growth for the business.

As the Outlet Manager (Facial Spa), you will be responsible for driving the overall success and profitability of the spa while ensuring every guest enjoys a truly rejuvenating, luxurious, and memorable experience. You will lead daily operations, inspire and develop a high-performing team, and actively drive sales revenue through strategic initiatives, service excellence, and strong client relationships.

This role is pivotal in balancing commercial performance with exceptional wellness experiences, upholding the spa’s brand standards and reputation for outstanding service.

Key Responsibilities

1) Sales, Revenue & Performance Management

• Drive spa revenue growth by actively monitoring sales performance, analyzing trends, and implementing effective strategies to achieve and exceed targets
• Maximize revenue through treatment promotions, retail sales, upselling, cross-selling, and personalized guest recommendations
• Prepare and present sales reports, performance analysis, and forecasts to Management/Superior
• Ensure optimal utilization of therapists’ schedules and treatment rooms to maximize productivity and profitability

2) Operations & Guest Experience

• Oversee and manage day-to-day spa operations, ensuring full compliance with health, safety, hygiene, and brand standards
• Create and maintain a calm, welcoming, and rejuvenating spa environment that consistently exceeds guest expectations
• Monitor guest satisfaction through surveys, feedback, and direct interaction, proactively identifying opportunities to enhance the overall spa journey
• Implement service improvements and experience-driven initiatives to elevate guest loyalty and repeat visits

3) Team Leadership & Development

• Lead, motivate, and manage a team of spa professionals to deliver exceptional service and achieve sales goals
• Provide ongoing coaching, performance feedback, and sales training to develop a results-driven, service-oriented team
• Conduct regular staff meetings and training sessions to keep the team updated on new treatments, promotions, sales techniques, and service standards
• Foster a culture of professionalism, teamwork, accountability, and customer-centric excellence

4) Inventory & Standards

• Manage inventory levels, retail products, and treatment supplies to support smooth operations and revenue targets
• Implement and maintain standard operating procedures for efficiency, consistency, and service quality

Requirements

• Minimum 3–5 years of experience in the Beauty/Spa Industry, preferably in a supervisory or managerial role
• Strong sales-driven and results-oriented mindset, with proven ability to meet or exceed revenue targets
• Highly motivated, proactive, and able to take initiative
• Demonstrates strong customer-centric values and a passion for delivering rejuvenating wellness experiences
• Excellent client service and communication skills; a collaborative and inspiring team player
• Customer-focused, service-oriented, and commercially minded
• Willing to work retail hours, weekends, and public holidays

Your leadership will directly shape the spa’s financial success and guest satisfaction. By combining strategic sales leadership with exceptional service delivery, you will ensure guests leave feeling refreshed, renewed, and eager to return—while driving sustainable revenue growth for the business.

Job Description & Requirements

Luxury Beauty & Wellness Brand | Hybrid | Full-Time, Part-Time opportunities welcome

We’re not looking for someone to just “manage” marketing—we’re looking for someone who creates impact.

As our Marketing & Brand Executive, you’ll bring our premium skincare and spa brand to life through compelling content, creative campaigns, and meaningful collaborations. You’ll take the lead in crafting our brand narrative across digital channels, influencer partnerships, and on-the-ground activations.

Job Responsibilities:

• Own social media: Manage and grow our IG, FB & TikTok presence with engaging, on-brand content
• Create content: Plan, shoot, and edit photos/videos; design simple visuals using tools like Canva, CapCut, or Photoshop
• Run campaigns: Lead digital marketing efforts, influencer campaigns, and seasonal promotions
• Build partnerships: Collaborate with local lifestyle brands, creators, and businesses for co-marketing initiatives
• Support activations: Coordinate boutique events, client-facing activations, and other marketing initiatives
• Drive storytelling: Help shape a visual and verbal brand story that resonates with our target audience
• Drive sales conversion: Manage and nurture leads generated through our social media platforms, engaging with potential customers promptly to support enquiries, build relationships, and convert interest into sales opportunities.

Requirements:

• 3+ years of relevant marketing experience in beauty, wellness, or lifestyle industries
• With strong passion for sales and is sales driven
• Strong creative eye with hands-on content creation and editing experience
• Excellent communication and collaboration skills
• Ability to work independently in a hybrid work setup (remote + on-site support as needed)
• Passion for storytelling, visuals, and all things social media
• Ability to read & write mandarin as this role requires you to manage XiaoHongShu (chinese social media platform) and to engage the leads (chinese speaking leads) from the platform

We provide a competitive salary package along with high performance-based commissions, recognizing the impact you make on our brand’s growth. You’ll also enjoy the perks of working with a passionate, fast-growing team in the luxury beauty space. If you love beauty, branding, and building memorable marketing experiences—we’d love to hear from you.

Job Title: Beauty Consultant – Luxury Facial Beauty Salon

Location: High End Shopping Mall in Singapore

About Us:
At Excellence A.S., we pride ourselves on delivering top-notch luxury facial treatments and high-quality skincare products. Located in the heart of Singapore at Tangs Orchard, our salon is a haven for those seeking beauty and relaxation. Join us in creating exceptional customer experiences as part of a dynamic, professional team.

Job Description:

As a Sales Consultant, you will play a key role in providing personalized skincare advice, promoting our premium beauty services, and driving retail sales. This position is ideal for someone passionate about beauty, sales, and delivering excellent customer service.

Key Responsibilities:

• Provide professional skincare consultations tailored to clients' needs.
• Promote and sell facial treatments and premium skincare products.
• Build strong, lasting relationships with clients, ensuring repeat visits.
• Meet or exceed monthly sales targets through service packages and retail products.
• Maintain knowledge of the latest skincare trends and product offerings.
• Ensure a welcoming and pristine salon environment for clients.

Requirements:

• Proven experience in sales, retail, or the beauty industry (facial/beauty-related experience is a plus).
• Passion for skincare and beauty with a customer-first mindset.
• Excellent communication and interpersonal skills.
• Target-driven and self-motivated with a proactive attitude.
• Ability to work retail hours, including weekends and public holidays.

What We Offer:

• Competitive salary with attractive commissions and bonuses.
• Comprehensive training in skincare and facial services.
• Staff discounts on treatments and products.
• Opportunities for career growth in a luxury beauty brand.

If you’re passionate about beauty and sales, and love creating memorable client experiences, we’d love to hear from you!

Be part of a team that inspires confidence and delivers beauty!

As the Outlet Manager (Facial Spa), you will be responsible for driving the overall success and profitability of the spa while ensuring every guest enjoys a truly rejuvenating, luxurious, and memorable experience. You will lead daily operations, inspire and develop a high-performing team, and actively drive sales revenue through strategic initiatives, service excellence, and strong client relationships.

This role is pivotal in balancing commercial performance with exceptional wellness experiences, upholding the spa’s brand standards and reputation for outstanding service.

Key Responsibilities

1) Sales, Revenue & Performance Management

• Drive spa revenue growth by actively monitoring sales performance, analyzing trends, and implementing effective strategies to achieve and exceed targets
• Maximize revenue through treatment promotions, retail sales, upselling, cross-selling, and personalized guest recommendations
• Prepare and present sales reports, performance analysis, and forecasts to Management/Superior
• Ensure optimal utilization of therapists’ schedules and treatment rooms to maximize productivity and profitability

2) Operations & Guest Experience

• Oversee and manage day-to-day spa operations, ensuring full compliance with health, safety, hygiene, and brand standards
• Create and maintain a calm, welcoming, and rejuvenating spa environment that consistently exceeds guest expectations
• Monitor guest satisfaction through surveys, feedback, and direct interaction, proactively identifying opportunities to enhance the overall spa journey
• Implement service improvements and experience-driven initiatives to elevate guest loyalty and repeat visits

3) Team Leadership & Development

• Lead, motivate, and manage a team of spa professionals to deliver exceptional service and achieve sales goals
• Provide ongoing coaching, performance feedback, and sales training to develop a results-driven, service-oriented team
• Conduct regular staff meetings and training sessions to keep the team updated on new treatments, promotions, sales techniques, and service standards
• Foster a culture of professionalism, teamwork, accountability, and customer-centric excellence

4) Inventory & Standards

• Manage inventory levels, retail products, and treatment supplies to support smooth operations and revenue targets
• Implement and maintain standard operating procedures for efficiency, consistency, and service quality

Requirements

• Minimum 3–5 years of experience in the Beauty/Spa Industry, preferably in a supervisory or managerial role
• Strong sales-driven and results-oriented mindset, with proven ability to meet or exceed revenue targets
• Highly motivated, proactive, and able to take initiative
• Demonstrates strong customer-centric values and a passion for delivering rejuvenating wellness experiences
• Excellent client service and communication skills; a collaborative and inspiring team player
• Customer-focused, service-oriented, and commercially minded
• Willing to work retail hours, weekends, and public holidays

Your leadership will directly shape the spa’s financial success and guest satisfaction. By combining strategic sales leadership with exceptional service delivery, you will ensure guests leave feeling refreshed, renewed, and eager to return—while driving sustainable revenue growth for the business.

Job Title: Part Time Beauty Consultant – Luxury Facial Beauty Salon

Location: High End Shopping Mall in Singapore

About Us:
At Excellence A.S., we pride ourselves on delivering exceptional luxury facial treatments and premium skincare products. Located in the heart of Singapore at Tangs Orchard, as well as our newly opened outlet at the Four Seasons Hotel, our salon is a haven for those seeking beauty, relaxation, and results-driven care.

Join us in creating outstanding customer experiences as part of a dynamic and professional team. We are committed to supporting our employees’ well-being by promoting a healthy work-life balance, with flexible working arrangements available whenever possible to accommodate your needs.

Job Description:

As a Sales Consultant, you will play a key role in providing personalized skincare advice, promoting our premium beauty services, and driving retail sales. This position is ideal for someone passionate about beauty, sales, and delivering excellent customer service.

Key Responsibilities:

• Provide professional skincare consultations tailored to clients' needs.
• Promote and sell facial treatments and premium skincare products.
• Build strong, lasting relationships with clients, ensuring repeat visits.
• Meet or exceed monthly sales targets through service packages and retail products.
• Maintain knowledge of the latest skincare trends and product offerings.
• Ensure a welcoming and pristine salon environment for clients.

Requirements:

• Proven experience in sales, retail, or the beauty industry (facial/beauty-related experience is a plus).
• Passion for skincare and beauty with a customer-first mindset.
• Excellent communication and interpersonal skills.
• Target-driven and self-motivated with a proactive attitude.
• Able to support retail hours, including weekends and public holidays, with flexible scheduling arrangements provided whenever possible

What We Offer:

• Competitive salary with attractive commissions and bonuses.
• Comprehensive training in skincare and facial services.
• Staff discounts on treatments and products.
• Opportunities for career growth in a luxury beauty brand.

If you’re passionate about beauty and sales, and love creating memorable client experiences, we’d love to hear from you!

Be part of a team that inspires confidence and delivers beauty!

Join Our Team and Elevate Your Career!

Passionate about sales and looking to earn while you learn? We’re looking for committed students who are excited to grow with us over the long term!

Are you also passionate about skincare and luxury beauty products? Do you enjoy engaging with customers and helping them achieve their skincare goals?

We are looking for enthusiastic Part-Time Skincare Promoters to represent our premium skincare brand in Singapore. This is a great opportunity to gain hands-on sales experience, build confidence, and develop valuable customer engagement skills in the beauty industry.

Why Join Us?

• High Commission Structure: Unleash your earning potential with an attractive commission scheme.
• Great Work Environment: Be part of a dynamic team within a luxury skincare environment.
• Exclusive Staff Benefits: Enjoy perks such as:
• Staff Discounts on premium skincare products.
  Company Events to connect and grow with your colleagues.
  And much more!

Job Responsibilities:

• Promote and sell our luxury skincare products to customers.
• Provide expert skincare advice and consultations.
• Build strong relationships with customers to ensure a premium shopping experience.
• Maintain product knowledge to answer customer inquiries and offer personalized recommendations.
• Assist in product demonstrations and promotions.

Requirements:

• Passion for skincare and beauty products.
• Excellent communication and interpersonal skills.
• Ability to engage and connect with customers.
• Sales-driven with a positive attitude.
• Prior experience in skincare or beauty retail is a plus, but not necessary as training will be provided.
• Willing to work on weekends and/or PH and after office hours
• Students who are keen to gain experience and can commit long term while studying are welcome to apply.

Join Our Team and Elevate Your Career!

Are you passionate about skincare and luxury beauty products?

Do you have the talent to engage with customers and help them achieve their skincare goals?

We are looking for enthusiastic Skincare Promoters / Skincare Ambassadors to represent our premium skincare brand in Singapore.

Why Join Us?

• High Commission Structure: Unleash your earning potential with an attractive commission scheme.
• Great Work Environment: Be part of a dynamic team within a luxury skincare environment.
• Exclusive Staff Benefits: Enjoy perks such as:
• Staff Discounts on premium skincare products.
  Birthday Leave to celebrate your special day.
  Company Events to connect and grow with your colleagues.
  And much more!

Job Responsibilities:

• Promote and sell our luxury skincare products to customers.
• Provide expert skincare advice and consultations.
• Build strong relationships with customers to ensure a premium shopping experience.
• Maintain product knowledge to answer customer inquiries and offer personalized recommendations.
• Assist in product demonstrations and promotions.

Requirements:

• Passion for skincare and beauty products.
• Excellent communication and interpersonal skills.
• Ability to engage and connect with customers.
• Sales-driven with a positive attitude.
• Prior experience in skincare or beauty retail is a plus, but not necessary as training will be provided.
• Willing to work on weekends and/or PH and after office hours

Job Title: Beauty Consultant – Luxury Facial Beauty Salon

Location: High End Shopping Mall in Singapore

About Us:
At Excellence A.S., we pride ourselves on delivering top-notch luxury facial treatments and high-quality skincare products. Located in the heart of Singapore at Tangs Orchard, our salon is a haven for those seeking beauty and relaxation. Join us in creating exceptional customer experiences as part of a dynamic, professional team.

Job Description:

As a Sales Consultant, you will play a key role in providing personalized skincare advice, promoting our premium beauty services, and driving retail sales. This position is ideal for someone passionate about beauty, sales, and delivering excellent customer service.

Key Responsibilities:

• Provide professional skincare consultations tailored to clients' needs.
• Promote and sell facial treatments and premium skincare products.
• Build strong, lasting relationships with clients, ensuring repeat visits.
• Meet or exceed monthly sales targets through service packages and retail products.
• Maintain knowledge of the latest skincare trends and product offerings.
• Ensure a welcoming and pristine salon environment for clients.

Requirements:

• Proven experience in sales, retail, or the beauty industry (facial/beauty-related experience is a plus).
• Passion for skincare and beauty with a customer-first mindset.
• Excellent communication and interpersonal skills.
• Target-driven and self-motivated with a proactive attitude.
• Ability to work retail hours, including weekends and public holidays.

What We Offer:

• Competitive salary with attractive commissions and bonuses.
• Comprehensive training in skincare and facial services.
• Staff discounts on treatments and products.
• Opportunities for career growth in a luxury beauty brand.

If you’re passionate about beauty and sales, and love creating memorable client experiences, we’d love to hear from you!

Be part of a team that inspires confidence and delivers beauty!

As the Outlet Manager (Facial Spa), you will be responsible for driving the overall success and profitability of the spa while ensuring every guest enjoys a truly rejuvenating, luxurious, and memorable experience. You will lead daily operations, inspire and develop a high-performing team, and actively drive sales revenue through strategic initiatives, service excellence, and strong client relationships.

This role is pivotal in balancing commercial performance with exceptional wellness experiences, upholding the spa’s brand standards and reputation for outstanding service.

Key Responsibilities

1) Sales, Revenue & Performance Management

• Drive spa revenue growth by actively monitoring sales performance, analyzing trends, and implementing effective strategies to achieve and exceed targets
• Maximize revenue through treatment promotions, retail sales, upselling, cross-selling, and personalized guest recommendations
• Prepare and present sales reports, performance analysis, and forecasts to Management/Superior
• Ensure optimal utilization of therapists’ schedules and treatment rooms to maximize productivity and profitability

2) Operations & Guest Experience

• Oversee and manage day-to-day spa operations, ensuring full compliance with health, safety, hygiene, and brand standards
• Create and maintain a calm, welcoming, and rejuvenating spa environment that consistently exceeds guest expectations
• Monitor guest satisfaction through surveys, feedback, and direct interaction, proactively identifying opportunities to enhance the overall spa journey
• Implement service improvements and experience-driven initiatives to elevate guest loyalty and repeat visits

3) Team Leadership & Development

• Lead, motivate, and manage a team of spa professionals to deliver exceptional service and achieve sales goals
• Provide ongoing coaching, performance feedback, and sales training to develop a results-driven, service-oriented team
• Conduct regular staff meetings and training sessions to keep the team updated on new treatments, promotions, sales techniques, and service standards
• Foster a culture of professionalism, teamwork, accountability, and customer-centric excellence

4) Inventory & Standards

• Manage inventory levels, retail products, and treatment supplies to support smooth operations and revenue targets
• Implement and maintain standard operating procedures for efficiency, consistency, and service quality

Requirements

• Minimum 3–5 years of experience in the Beauty/Spa Industry, preferably in a supervisory or managerial role
• Strong sales-driven and results-oriented mindset, with proven ability to meet or exceed revenue targets
• Highly motivated, proactive, and able to take initiative
• Demonstrates strong customer-centric values and a passion for delivering rejuvenating wellness experiences
• Excellent client service and communication skills; a collaborative and inspiring team player
• Customer-focused, service-oriented, and commercially minded
• Willing to work retail hours, weekends, and public holidays

Your leadership will directly shape the spa’s financial success and guest satisfaction. By combining strategic sales leadership with exceptional service delivery, you will ensure guests leave feeling refreshed, renewed, and eager to return—while driving sustainable revenue growth for the business.