Total 14 job vacancies by Era Realty Network Pte Ltd

We are seeking a proactive and driven Business Development Executive to support the expansion and presence of ERA’s business across the Asia-Pacific region. This role will provide exposure to regional markets, strategic initiatives, and cross-border collaboration within the real estate industry.

Key Responsibilities:

• Support the development and execution of business expansion strategies across APAC markets
• Assist in identifying new business opportunities, partnerships, and market entry initiatives
• Conduct market research and analysis on regional real estate trends, competitors, and growth opportunities
• Prepare business proposals, presentations, and reports using PowerPoint and Excel
• Coordinate with internal stakeholders and regional partners to support ongoing projects
• Assist in evaluating potential investments, partnerships, and franchise opportunities
• Support business planning, forecasting, and performance tracking

Requirements:

• Diploma or Degree in Business Administration, Finance, Real Estate, or related fields. Fresh Grads are welcome to apply!
• Strong proficiency in Microsoft PowerPoint and Excel, with the ability to develop business plans and presentations
• Proactive, resourceful, and positive attitude with a willingness to learn
• Strong interest in the Southeast Asia real estate market
• Good communication and interpersonal skills, with the ability to engage stakeholders across different markets
• Ability to work independently as well as in a team environment
• Proficiency in Bahasa Indonesia or Vietnamese is an advantage to communicate with regional counterparts
• Willingness to travel within the APAC region

We are looking for a Performance Marketing Manager to join our tech team, the candidate will be responsible for planning and execution of paid digital campaigns, including identification of campaign insights and analytics, meeting performance marketing metrics, optimising conversion rates, maintaining and improving website content.

Responsibilities:

• Design, plan, execute and monitor paid campaigns (e.g: Google Ads, Meta Ads, etc.) with actionable recommendations as well as developing and executing A/B and multivariate testing strategies to improve key conversion metrics
• Conduct keyword research, audience segmentation, and budget planning for each campaign.
• Set up and manage tracking tools, conversion pixels, GTM, and analytics dashboards.
• Coordinate with internal and external stakeholders, including vendors and agencies, to ensure timely and high-quality deliverables.
• Maintain and update website content, ensuring it is user-friendly, SEO-optimized, and aligned with branding standards, adopting tools such as Adobe Experience Management for website performance and security optimization.
• Conduct thorough analysis of website, identifying areas for improvement and conversion rate optimization based on user behaviour, preferences and pain points
• Track and monitor existing pages for keyword ranking positions and collaborate with other stakeholders in optimizing content to increase organic search rankings.
• Work with multiple stakeholders and be able to deliver projects on time.

Job Requirements

• Min. 5 years of experience in performance marketing, business analytics, website optimisation
• At least 3 years of solid hands-on experience in performance marketing to manage and setup multiple Google Ads / Meta Ads accounts
• Strong understanding of PPC, retargeting, and funnel strategies.
• Strong knowledge of Web Analytic tools (Google Analytics) and tag management tool Google Tag Manager)
• Proven expertise in various Google Ads and Meta Ads Policies, suspension recovery of accounts and managing ad compliance.
• Knowledge and Experience with SEO is a plus
• Excellent written and verbal communication skills.
• Ability to manage multiple stakeholders professionally and in timely manner.
• Strong self-initiation and ownership is a must
• Detail-oriented with strong organisational skills.
• Proactive and able to manage multiple projects simultaneously
• Ability to work with tech team seamlessly and collaboratively

We are looking for an ambitious, dynamic, digitally savvy communications and multi-tasker to join our team as a Marketing Communications Manager.

You will support managing and executing a multi-channel strategy involving marketing and communications campaigns and initiatives, reporting to the Head of Marketing. The primary goal is to promote and build ERA brand affinity, increase internal and external customer engagement, improve marketing ROI, and ensure the effectiveness and efficiency of campaigns to support ERA's business and growth. You should have experience working with commercial and functional teams to leverage content and localize and implement marketing activities. This role will need to collaborate with Social Media, Creative, PR and other marketing verticals such as Events, Partnership, and Project Management.

Job Responsibilities:

• Develop, own, and execute key Marcomm campaign strategies while collaborating with cross-functional business units, external stakeholders, and third-party agencies/vendors to deliver value and improve outreach and engagement.
• Develop 360-degree marketing and communication strategies to expand the digital footprint and brand awareness locally and regionally, including content marketing initiatives.
• Drive Marcomm plans (content, trade, performance, and design) and key digital, social, website content, and creative initiatives.
• Oversee and execute the overall marketing communications plan in order to improve ERA branding, customer engagement, and campaign ROI.
• Manage Marcom deliverables and requirements for all internal and external communications for ERA events and PR campaigns.
• Manage projects for developing and producing deliverables such as messaging/creatives, print, digital, web, newsletters, and sales collateral using in-house or third-party vendors.
• Manage and support all ERA corporate communication and branding initiatives.
• Support ERA's commercial and functional teams in communication initiatives.
• Evaluate campaign performance and provide web optimization recommendations and insights.
• Evaluate and report on trends, opportunities, and insights to identify marketing opportunities
• Collaborate with various stakeholders to identify marketing needs, campaigns, and content.

Ideal candidate:

• Bachelor's degree, preferably in Communications or Marketing.
• 3 to 5 years of marketing and communications experience preferred.
• Experience in delivering full marketing spectrum (ATL and BTL).
• Able to develop compelling messaging based on target segmentation, customer workflow, personas, and key purchase drivers.
• Good knowledge of digital channels and metrics: web traffic, analytics, and content optimization are a plus.
• Able to prioritize and work under tight deadlines in a fast-paced environment.
• Excellent project and time management skills. Capable of prioritizing, multitasking, and managing multiple projects in order to deliver measurable results.
• Excellent communication skills and the ability to collaborate with a variety of stakeholders.
• Enthusiastic about the Real Estate Industry is a plus
• Independent, driven, positive, proactive, and have a growth mindset.
• Excellent command of the English language (written and spoken).
• Excellent writing, content development, and storytelling abilities.
• Self-motivated and energetic, with the ability to get things done.
• A team-oriented and collaborative approach.

We are on the lookout for an experienced Admin Executive to join us

Job Responsibilities:

• Attending to phone and email enquiries
• Maintain proper filing and disposal of confidential documents
• Communicating and following up with clients
• Following up with clients on invoicing, billing and payment matters
• Data entry and ensuring data integrity

Requirements:

• Proficient in MS Office applications
• Strong interpersonal and communication skills
• A team player who helps foster a cooperative work environment

Traits to thrive in this role:

• Excellent time management and communication skills
• High attention to detail
• Highly Organised
• Experienced in a service-oriented environment, resolving customer questions, issues and enquiries

We are looking for a passionate and talented Creative Designer to support all ERA branding, marketing and communication campaigns. This role will work in tandem with the Marketing Communications, and Social Media teams and the wider marketing verticals such as Events, Partnership and Project Management teams.

You will assist in producing multichannel designs that can be used for digital, website, social media, sales decks, print and more! You will have an ear to the ground on all the latest creative & digital trends and be able to use your skills to make a change and create concepts into ideas that consumers will love. You will be responsible for assisting in building the ERA brand affinity and be involved in the production of all visuals ranging from print, and digital to experiential.

Job Responsibilities:

• Shape and refine the overall visual identity of the brand to ensure that concepts support the business portfolio and achieve business goals
• Create impactful design deliverables and own the end-to-end creative process
• Establish and manage the brand identity, standards, and style through perfect design execution
• Support the brand and creative development process as the brand continues to grow and evolve
• Design and create a wide range of graphics, including illustrations, infographics and social media content to ensure brand consistency
• Generate fresh concepts and stay up to date with industry trends to keep ahead of competitors
• Confident to discuss creative solutions to briefs and presenting concepts
• Monitor and trace performance of outputs, and optimize when necessary
• Support other design requests from the team
• Work collaboratively across different business units with different skillsets, including Marketing, Project Management and Engineers and Stakeholders to maximize creativity and quality in the user journey

Ideal candidate:

• 3+ years of creative/graphic or visual design experience
• A degree in Graphic Design / Art preferred
• Portfolio of professional works to showcase your creativity
• Proficiency in creative design tools (E.g Photoshop / Illustrator)
• Ability to clearly communicate reasons behind design decisions
• Attention to detail and artistic criteria
• Strong aesthetic skills with the ability to combine various colours, fonts, and layouts
• Ability to meet deadlines and deliver in a fast-paced environment
• Able to prioritize daily tasks, and manage overall workload to meet critical task deadlines
• An independent conceptual thinker able to turn ideas into beautiful visuals
• Able to think creatively and resourceful in finding cost-efficient and effective ways to problem-solving
• Able to start within short notice would be an added advantage

We are on the lookout for an experienced Customer Service Executive to join us

Job Responsibilities:

• Provide prompt frontline services and perform administrative tasks and reception duties.
• Attending to walk-in, phone and email enquiries
• Maintain proper filing and disposal of confidential documents
• Identify and assess our salespersons' need to achieve satisfaction
• Build sustainable relationships and trust with our salespersons through open and interactive communication
• Handle complaints, provide appropriate solutions and alternatives within time limits; and follow up to ensure resolution
• Take the extra mile to engage our salespersons

Requirements:

• Minimum Diploma in any disciplines
• At least 2 years of relevant working experience in customer front desk fronting.
• Proficient in MS Office applications
• Strong interpersonal and communication skills
• Team player and foster a cooperative work environment

Who will thrive in this role?

• You'll be experienced in a service-oriented environment, resolving customer questions, issues and enquires is something that comes naturally to you.
• Excellent time management and communication skills
• High attention to details

We are on the lookout for an Associate HR Executive to join us. This is a front-line position and will be part of the Associate HR support team that acts as the first point of support for agents' HR matters

Job Responsibilities:

• Provide prompt frontline services and perform admin tasks.
• Assist in real estate salespersons licensing matters such as registration and resignations and recruitment.
• Attending to walk-in, phone and email enquiries
• Maintain proper filing and disposal of confidential documents
• Identify and assess our salespersons' need to achieve satisfaction
• Build sustainable relationships and trust with our salespersons through open and interactive communication
• Handle complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
• Take the extra mile to engage our salespersons
• Assist in liaising and creating agency collaterals like name card design, mailers, etc
• Assist in the design and creation of graphics, and layouts for making name cards

Requirements:

• At least 1-2 years of relevant working experience in customer front desk fronting
• Proficient in MS Office applications
• Strong interpersonal and communication skills
• A team player who fosters a cooperative work environment
• Knowledge of creative design tools (e.g. Photoshop / Illustrator / Indesign/Canva) will be preferred.

Who will thrive in this role?

• You'll be experienced in a service-oriented environment, resolving customer questions, issues and enquires is something that comes naturally to you.
• Excellent time management and communication skills
• High attention to detail

We are seeking an ambitious and dynamic Public Relations Manager to help us raise ERA’s public profile in Singapore.

A confident communicator and multi-tasker, you will be responsible for strategizing, developing and implementing ERA’s media strategies, with the goal of promoting and building ERA’s brand affinity through various communication touchpoints and platforms. You will report to the Head of Marketing and should possess relevant experience in media relations and management, pitching story leads, generation of relevant media and communications material such as press releases, FAQs, Q&As and speeches where applicable, including public relations and stakeholder management.

You will also provide integral support in Project Marketing, where content generation and curation will be required to support the project launches and programme initiatives rolled out to boost ERA’s brand recall in the consumer market. This role will require close collaboration with Project Marketing, Social Media, the Creative team and other functional business units, to amplify both PR and Marketing Communications efforts, to achieve top-of-mind brand recall amongst consumers and a more robust share of voice amongst media partners.

Job Responsibilities

• Lead the implementation of all local PR activities, including but not limited to on-site support for events involving media, pro-active media pitching, managing media requests, and ensuring accuracy and consistency in coverage reporting
• Respond to all media inquiries. Establish and grow stronger media relations and explore opportunities for thought leadership to grow industry awareness for ERA’s brand, where opportunities arise
• Manage daily media monitoring and analyze content to determine public sentiments for the generation and implementation of effective communication strategies.
• Increase and improve brand awareness through active pitching and engagement with the media. Provide support on issues and crisis management communications where relevant.
• Drive all PR activities including media outreach, interview opportunities, award nominations, speaking engagements and thought leadership for ERA’s senior management
• Work cross-functionally with the different divisions within the Marketing Communications team, on brand-led campaigns, to execute effective PR strategies and grow brand awareness.
• Support the Research Department in generation of all relevant communications material for the media
• Generate creative briefs, media schedules and publicity campaigns to support Project Marketing initiatives where applicable
• Provide support in other ad-hoc Communications initiatives/campaigns when needed

Ideal candidate

• Bachelor's degree, preferably in Communications or Marketing
• 5+ years of Public Relations & Communications experience in an agency/corporate communication
• Adept in writing and creating content in a variety of styles (press releases, bylines, social media, internal stories), with strong verbal and written communication skills.
• Able to prioritize and work under tight deadlines, especially when dealing with time-sensitive news.
• Excellent project and time management skills. Capable of prioritizing, multitasking, and managing multiple projects in order to deliver measurable results.
• Excellent communication skills and the ability to collaborate with a variety of stakeholders.
• Enthusiastic and keen to understand the Real Estate Industry.
• Independent, meticulous, driven, positive, proactive, and have a growth mindset.
• Excellent command of the English language (written and spoken).
• Excellent writing, content development, and storytelling abilities.
• A strong command of Mandarin in both writing and speaking, would be a bonus
• A team-oriented and collaborative approach.

The Personal Assistant will serve in a multifaceted role, providing secretarial and administrative support to the CEO while managing the CEO's social media presence. This role requires minimal supervision and the ability to handle confidential matters with utmost professionalism.

Job Responsibilities

• Act as the main point of contact among staff, leaders, agents, external associates, clients, or partners.
• Coordinate and manage the CEO’s schedule, including meetings and appointments.
• Maintain an active calendar and facilitate internal and external meetings.
• Manage and update CEO's contact database and emails.
• Prepare presentation materials and collate reports as required.
• Arrange facilities and refreshments for scheduled events.
• Handle expense claims and other account matters.
• Maintain systematic and up-to-date filing systems.
• Booking and arranging travel, transport, and accommodation.
• Attend all briefings, meetings, and trainings events as assigned.
• Take orders for drinks and mark attendance in meetings.
• Prepare and send out calendar invites 2 months in advance for all C-suite and senior management meetings.
• Record, prepare, and disseminate meeting minutes and follow up as needed.
• Sound understanding of all key social media platforms and creative formats; collaborate with Marketing Communications, Digital Marketing & Creative teams.
• Conceptualize and create visual, shareable content, exploring new platforms and strategies for audience engagement.
• Oversee and manage CEO’s social media platforms, including TikTok, Instagram, Facebook, and LinkedIn.
• Develop creative engagement/activation ideas, content, and manage always-on content and campaign initiatives.
• Sound understanding of all key social media platforms and creative formats; collaborate with Marketing Communications, Digital Marketing & Creative teams.
• Conceptualize and create visual, shareable content, exploring new platforms and strategies for audience engagement.
• Take an active role in cultivating social media conversations and engagement across all platforms.
• Brainstorm, generate, edit, schedule, publish, and share engaging daily content.
• Utilize social media monitoring tools to analyse performance and generate recommendations for continual improvement.
• Stay updated on the latest social media trends across platforms.

Pre-Requisite

• Minimum Diploma holder, preferably in Communications or Business Administration.
• At least 2-3 years of secretarial experience, with at least 1 year serving at the senior management level.

Skills and Competencies

• Experience in using Cap Cut and other relevant social media video editing tools is a plus.
• Knowledge of the latest social media trends across platforms and ability to manage social media accounts across Tik Tok, Facebook, Instagram and LinkedIn
• Proficiency in Google Calendar, Google Docs, Google Sheets, MS Excel, Word, & PowerPoint.
• Excellent writing, content development, and storytelling skills.
• Exceptional organizational skills, including time management and attention to detail.
• Driven and independent, with self-motivation and energy.
• Creative and analytical thinking capabilities, with a can-do attitude.
• Independent, positive, proactive, and possess a growth mindset.
• True team player who embraces collaboration.
• Discretion and trustworthiness.
• Passion for the Real Estate Industry is a plus.

We are actively searching for a seasoned Senior Real Estate Research Analyst to join our team. In this pivotal role, your primary duty will be to undertake comprehensive research that informs the creation of compelling and insightful content centered around the real estate industry. Your expertise will extend into exploring secondary topics like finance, mortgage, interest rates, and other macroeconomic factors intertwined with real estate.

The ideal candidate will not only have a flair for writing but also a deep-rooted understanding and passion for the real estate market. Beyond content creation, your responsibilities will encompass data gathering, information processing, and detailed market analysis. You will be a key asset, providing crucial research support to our market intelligence division and pivotal stakeholders.

Responsibilities

• Produce and deliver analytical reports on the real estate market, alongside pieces of content and presentation slides covering market trends, property specifics, investment tactics, and home buying/selling insights.
• Conduct and develop in-depth research content on Singapore’s real estate sector, with a key focus on the residential and commercial sectors
• Identify economic patterns and property cycles, and develop compelling content on finance, mortgage, interest rates, and related real estate industry subjects.
• To keep abreast of economic news, indicators, and policies, and analyze the impact on supply and demand dynamics
• Assist in liaising with media correspondents and prepare commentaries to be broadcasted on selected news outlet
• Collaborating with the creative team to vet and select suitable images and visuals to enhance the written content.
• Collaborating with other team members and subject matter experts, to ensure the quality and accuracy of the content produced.
• Ad hoc writing assignments covering newly released real estate policies or regulatory changes, ensuring accurate and timely coverage.
• Maintain a large database for research publications and work input
• Prepare presentation decks for the upper management levels
• Provide critical analysis of the latest news, press releases, or announcements that may affect the property sector

Requirements

• A diploma or degree in Real Estate, Economics, or a related field is preferred
• Proficiency in using digital tools and platforms for content creation, collaboration, and research.
• In-depth knowledge of real estate industry trends, market dynamics, and related topics.
• Strong critical thinking and analytical skills
• Possess knowledge in real estate economics and valuation
• Fluency in oral and written English is essential
• Highly motivated individual with keen attention in detail
• A good team player and is able to work independently with limited supervision

We are seeking an ambitious and dynamic Project Marketing Executive to help us boost ERA’s sales & marketing efforts in Singapore.

As a Project Marketing Executive, you will be responsible for strategizing, developing and implementing ERA’s Sales strategies for new projects. Working closely with developers to build ERA’s brand affinity through various communication touchpoints and platforms. You will report to the Head of Project Marketing and should possess relevant experience in real estate sales & marketing, stakeholder management and pitching projects marketing leads.

You will provide integral support in the project launches and programme initiatives rolled out to the consumer market. This role will require close collaboration with our Social Media Team, the Creative team and other functional business units, to amplify both PR and Marketing Communications efforts, to achieve top-of-mind brand recall amongst consumers and a more robust share of voice amongst media partners.

A versatile and proactive professional responsible for ensuring the smooth execution of daily operations, providing support across administrative and logistical functions, while managing relationships with agents, developers, and clients. This role requires a hands-on approach to organizing events, handling critical tasks, and delivering outstanding service across multiple domains.

Key Responsibilities:

• Liaise and work with property developers to strategise and develop marketing strategies for new housing projects
• Collaborate with our inhouse marketing team to produce marketing collateral, including EDMs, digital marketing and social media content. Both for the public and for our sales community
• Ensure smooth execution of marketing events, liaising with both developers and agency leaders to ensure a win-win outcome
• Plan for and provide operational support, including administrative and logistical functions.

Ideal candidate

• Diploma in Real Estate. Fresh Graduates are welcome to apply!
• Adept in Ideating content in a variety of styles (press releases, bylines, social media, internal stories), with strong verbal and written communication skills.
• Able to prioritize and work under tight deadlines, especially when dealing with time-sensitive projects.
• Excellent communication skills and the ability to collaborate with a variety of stakeholders.
• Enthusiastic and keen to understand the Real Estate Industry.
• Independent, meticulous, driven, positive, proactive, and have a growth mindset.
• A team-oriented and collaborative approach.

We are looking for a Principal Product Manager to lead product initiatives and drive high-impact outcomes across our product ecosystem. You will work closely with engineering, design, data, and business stakeholders to define long-term direction while ensuring strong delivery excellence.

Responsibilities

·      Define product vision, strategy, and road map aligned to business goals

·      Lead the development and execution of the product roadmap to deliver meaningful customer and business outcome

·      Drive structured discovery and validation to ensure features solve real problems  

·      Identify opportunities through customer insights, data, and market trends

·      Prioritize features and enhancements based on customer impact and business value

·      Collaborate with engineering, design, and other stakeholders to develop and deliver high-quality products

·      Plan and manage delivery timelines using agile methodologies, including maintaining product documentation, specification and user stories 

·      Engage and cooperate with end users to cultivate relationships and expedite the flow of feedback.

·      Establish success metrics and ensure measurable business impact.

·      Mentor product managers and elevate product standards and practices

Requirements

·      8-12+ years of experience in Product Management, with proven impact at scale

·      Experience owning complex, multi-team or platform products

·      Strong strategic thinking and the ability to align product roadmap with overall company goals.

·      Strong analytical mindset and experience working with data and analytics tools

·      Exceptional communication and presentation abilities.

·      Proven track record of successful product launches and improvements.

·      Proficiency in data analysis and using analytics tools for decision-making.

·      Experience with agile methodologies and product development lifecycle.

·      Customer-focused mindset with the ability to gather and translate customer feedback into actionable insights.

·      Strong product discovery skills: user research, problem framing, hypothesis development, and validation.

·      Strong storytelling ability to articulate vision, rationale, and trade-offs

·      Experience building or scaling AI-powered products is a plus.

As a Product Manager, you will play a pivotal role in shaping the future of our products. You'll collaborate with cross-functional teams to drive the development and execution of our product roadmap. Join us in this exciting journey to build an advanced product for the real estate industry. 

Responsibilities  

• Lead the development and execution of the product roadmap to deliver meaningful customer and business outcome 

• Define and communicate product vision, goals, and requirements to cross-functional teams. 

• Conduct market research, competitor analysis, and customer feedback analysis to inform product decisions. 

• Collaborate with engineering, design, and other stakeholders to develop and deliver high-quality products on time 

• Prioritize features and enhancements based on customer impact and business value. 

• Drive structured discovery and validation to ensure features solve real problems  

• Plan and manage delivery timelines using agile methodologies, including maintaining product documentation, specification and user stories 

• Facilitate collaboration between teams to ensure smooth execution from concept to release 

• Engage and cooperate with end users to cultivate relationships and expedite the flow of feedback. 

• Monitor performance and features adoption, using insights to iterate and scale successful implementation 

Requirements  

• Bachelor degree or equivalent experience with over 8 years experience in product management 

• Exceptional communication and presentation abilities. 

• Proven track record of successful product launches and improvements. 

• Proficiency in data analysis and using analytics tools for decision-making. 

• Experience with agile methodologies and product development lifecycle. 

• Strategic thinking and the ability to align product roadmap with overall company goals. 

• Customer-focused mindset with the ability to gather and translate customer feedback into actionable insights. 

• Strong product discovery skills: user research, problem framing, hypothesis development, and validation. 

• Strong storytelling ability to articulate vision, rationale, and trade-offs. 

• Proven ability to influence without authority and drive consensus. 

• Knowledge of relevant software and tools for product management. 

As a UI/UX Designer, you will be responsible for crafting intuitive, engaging, and user-friendly experiences for our mobile applications. You will play a key role in shaping the visual identity and interaction design of our products, collaborating closely with product managers, engineers, and stakeholders to create seamless and aesthetically compelling user interfaces. 

Responsibilities  

• Lead the design of end-to-end user experiences from discovery through delivery. 

• Conduct user research, interviews, and usability testing to validate use cases and refine experience design. 

• Develop design frameworks and patterns specific to AI interactions (e.g., suggestions, automation, feedback loops, transparency cues). 

• Create prototypes to test concepts early, enabling faster validation and reducing development risk 

• Adhering to style standards on typography and graphic design  

• Collaborate closely with Product Managers, Engineers, and Data teams to align user experience with technical feasibility and business goals. 

• Maintain consistency with existing design systems while evolving them to support new AI interaction models. 

• Analyse user behaviour and feedback post-launch to continuously improve usability and adoption. 

Requirements  

• Bachelor degree or equivalent experience with at least 5 years UI/UX experience  

• Strong portfolio demonstrating end-to-end product design, from research to implementation 

• Experience working closely with cross-functional teams 

• Ability to translate complex systems or workflows into simple, intuitive user experiences. 

• Hands-on experience conducting user research, usability testing, and iterative design validation. 

• Proficiency in design and prototyping tools (e.g., Figma, FigJam, or equivalent). 

• Strong understanding of design systems and how to scale them across products 

• Ability to think critically about emerging technologies (including AI) and their impact on user behaviour and trust. 

• Excellent communication and storytelling skills to explain design rationale and influence stakeholders 

• Comfortable working in agile environments and adapting to evolving product directions.