Roles & ResponsibilitiesSkilful and ethical in treating patients with therapeutic massage, cupping and scrappingTo establish strong rapport with the d.....
Roles & Responsibilities
Skilful and ethical in treating patients with therapeutic massage, cupping and scrapping
To establish strong rapport with the doctors/physicians, and seek ways for potential cooperation in raising standards of TCM services
Perform other duties and responsibilities that may be assigned from time to time
Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
ResponsibilitiesOversee daily shop operations by scheduling staff, managing appointments, and ensuring smooth customer flow to optimize service delive.....
Responsibilities
Oversee daily shop operations by scheduling staff, managing appointments, and ensuring smooth customer flow to optimize service delivery
Hire, train, and supervise therapists to maintain team performance and adherence to quality and service standards
Resolve customer complaints and implement feedback-driven improvements to sustain high customer satisfaction
Manage inventory by monitoring stock levels, ordering supplies, and tracking usage to maintain adequate resources
Ensure compliance with health, safety, and hygiene standards by training staff on sanitation protocols and overseeing equipment maintenance
Preferred competencies and qualifications
Experience in the wellness and related hospitality industry to effectively manage service delivery and team dynamics
Ability to motivate and lead a team to consistently deliver high-quality service and maintain operational standards
Strong attention to detail to uphold cleanliness, safety, and service quality standards
Passion for wellness and self-care to foster a positive and engaging environment
Friendly and cheerful personality to enhance customer interactions and team morale
Availability to work on weekends and Public Holidays to support business needs
