Total 3 job vacancies by Botak Sign Pte Ltd

Job Summary:
We are seeking a dedicated Customer Service Executive to join our team in printing company.

This role involves providing exceptional customer support, managing inquiries, and ensuring client satisfaction across various communication channels.

Job Description:
• Handle customer inquiries via phone, email, and chat, providing prompt and accurate information
• Process customer requests, complaints, and feedback, ensuring timely resolution and follow-up
• Handle cashier duties when needed
• Collaborate with other departments to address complex customer issues and improve service quality

Job Requirements:
• Excellent communication skills in English, with proficiency in additional languages being an advantage
• Strong problem-solving abilities and attention to detail

Good to Have:
• Background or skills in design, which can be beneficial in understanding and communicating visual concepts to customers

Job Summary:

We are seeking a dedicated Store Assistant to join our dynamic team in the printing industry. The ideal candidate will play a crucial role in maintaining efficient store operations and ensuring excellent inventory management.

Job Description:

• Assist in receiving, storing, and distributing goods within the warehouse

• Maintain accurate inventory records and perform regular stock counts

• Prepare and pack orders for shipment, ensuring accuracy and timeliness

• Collaborate with team members to optimise store layout and improve efficiency

Job Requirements:

• Secondary education or equivalent; experience in warehousing or retail is an advantage

• Proficiency in basic computer skills and inventory management systems

• Physical stamina to lift and move items up to 20kg safely

Job Description:

• Drive upselling and repeat sales from existing customer base

• Manage end-to-end client projects from enquiry to completion

• Identify gaps in the sales process and propose improvements

• Liaise with clients, internal teams, and vendors to ensure smooth execution

• Track Project documentation, reports, and updates

• Handle administrative tasks related to projects

• Assist in resolving project issues and follow up on action items

Requirements:

• Good interpersonal and communication skills

• Sales-driven and proactive mindset

• Able to multitask and handle multiple projects

• Experience in sales or project coordination is a plus