Total 16 job vacancies by Basil Technologies Pte. Ltd.

job Requirements & Responsibilities:

• Good Communication and problem-solving skills
• Candidates with minimum 2 Years experience, working as DC Operator
• Excellent interpersonal skills
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of Organisation
• Possess an in-depth knowledge of data center infrastructure technology and components for installation
• Working knowledge of DC M&E for operation
• Vendor Management
• Extensive knowledge acquired through experience as a Data Center Operator
• Thorough knowledge of Data Center Operations with Strong Knowledge of Operations Methodology
• Experience in eye-ball checking of systems faults and failures
• Good technical knowledge on Data Center monitoring tools
• Strong written and excellent communication skills
• People ready to work in 12 hours shift patterns

Job Description & Requirements

Scope of Responsibility

The Network Engineer (CCNP) will be responsible for the planning, project management and deployment, administration and operations support for network to ensure that systems, services and applications are performing optimally to meet customer, user and company expectations.

Experience

• Minimum of 5 years’ experience in supporting, maintaining and implementing Network and/or Data Centre Facilities Management (Cisco/Alcatel/Juniper Inter-Networking Solutions) technical administration and support.
• Excellent understanding of common network technologies, including TCP/IP, IPsec, VRRP, HSRP, SNMP, NAT, Multicast, Sub-netting, Ethernet, Access-lists.
• In-Depth Working Knowledge and understanding of the following routing protocols: BGP, OSPF, EIGRP, ISIS, MPLS.
• Familiar with the setup and configuration of network security devices such as firewalls, wan optimisers, virtual private networks and authentication servers etc.
• Proven working knowledge, implementation and administration experience of high availability Network Security devices (E.g. Checkpoint, Cisco Firepower, SRX, Palo)
• Proven knowledge of DNS, time synchronisation, Proxy, F5 Load Balancers, Infoblox
• Proven knowledge in switch and router configuration, including storage switch configurations
• Monitor & measure the performance & availability of network devices proactively; implement corrective actions identified to improve performance & service level availability and capacity planning.
• Experience on the various Network Management platforms (E.g. MRTG, Cisco ISE, Algosec etc.)
• Minimum of 5 years’ experience in managing vendors in terms of procurement, writing and managing RFQ/RFP, project management, problem resolutions.
• Managed network projects successfully with proven track records.
• Working knowledge of DRP (disaster recovery plan) and BCP (business continuity plan)

Preferred Skills

• Working experience in the IT support for critical trading environment
• ITIL foundation certified
• Knowledge of data centre facility management (24 x 7): structured cabling, data centre physical architecture (power, grounding, cooling, cabling, fire protection, rack/physical layout, physical security management)

Education

Necessity

• Degree in IT or engineering or equivalent.
• Minimally possess technical network certification (CCNP-Routing and Switching and Data Centre) or higher

Job Description & Requirements

Scope of Responsibility

The Network Engineer (CCNP) will be responsible for the planning, project management and deployment, administration and operations support for network to ensure that systems, services and applications are performing optimally to meet customer, user, and company expectations.

Experience

• Minimum of 3 years’ experience in supporting, maintaining and implementing Network and/or Data Centre Facilities Management (Cisco/Alcatel/Juniper Inter-Networking Solutions) technical administration and support.
• Excellent understanding of common network technologies, including TCP/IP, IPsec, VRRP, HSRP, SNMP, NAT, Multicast, Sub-netting, Ethernet, Access-lists.
• In-Depth Working Knowledge and understanding of the following routing protocols: BGP, OSPF, EIGRP, ISIS, MPLS.
• Familiar with the setup and configuration of network security devices such as firewalls, wan optimisers, virtual private networks and authentication servers etc.
• Proven working knowledge, implementation and administration experience of high availability Network Security devices (E.g. Checkpoint, Cisco Firepower, SRX, Palo)
• Proven knowledge of DNS, time synchronisation, Proxy, F5 Load Balancers, Infoblox
• Proven knowledge in switch and router configuration, including storage switch configurations
• Monitor & measure the performance & availability of network devices proactively; implement corrective actions identified to improve performance & service level availability and capacity planning.
• Experience on the various Network Management platforms (E.g. MRTG, Cisco ISE, Algosec etc.)
• Minimum of 3 years’ experience in managing vendors in terms of procurement, writing and managing RFQ/RFP, project management, problem resolutions.
• Managed network projects successfully with proven track records.
• Working knowledge of DRP (disaster recovery plan) and BCP (business continuity plan)

Preferred Skills

• Working experience in the IT support for critical trading environment
• ITIL foundation certified
• Knowledge of data centre facility management (24 x 7): structured cabling, data centre physical architecture (power, grounding, cooling, cabling, fire protection, rack/physical layout, physical security management)

Education

Necessity

• Degree in IT or engineering or equivalent.
• Minimally possess technical network certification (CCNP-Routing and Switching and Data Centre) or higher

Job Description & Requirements:

• Install, upgrade, support and troubleshoot XP, Windows and Microsoft Office and any other authorized desktop applications

• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment

• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment

• Performs remedial repairs on computers, laptops, printers and any other authorised Peripheral Equipment

• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network

Job Description & Requirements

Scope of Responsibility

The Network Engineer (CCNP) will be responsible for the planning, project management and deployment, administration and operations support for network to ensure that systems, services and applications are performing optimally to meet customer, user and company expectations.

Experience

• Minimum of 7 years’ experience in supporting, maintaining and implementing Network and/or Data Centre Facilities Management (Cisco/Alcatel/Juniper Inter-Networking Solutions) technical administration and support.
• Excellent understanding of common network technologies, including TCP/IP, IPsec, VRRP, HSRP, SNMP, NAT, Multicast, Sub-netting, Ethernet, Access-lists.
• In-Depth Working Knowledge and understanding of the following routing protocols: BGP, OSPF, EIGRP, ISIS, MPLS.
• Familiar with the setup and configuration of network security devices such as firewalls, wan optimisers, virtual private networks and authentication servers etc.
• Proven working knowledge, implementation and administration experience of high availability Network Security devices (E.g. Checkpoint, Cisco Firepower, SRX, Palo)
• Proven knowledge of DNS, time synchronisation, Proxy, F5 Load Balancers, Infoblox
• Proven knowledge in switch and router configuration, including storage switch configurations
• Monitor & measure the performance & availability of network devices proactively; implement corrective actions identified to improve performance & service level availability and capacity planning.
• Experience on the various Network Management platforms (E.g. MRTG, Cisco ISE, Algosec etc.)
• Minimum of 7 years’ experience in managing vendors in terms of procurement, writing and managing RFQ/RFP, project management, problem resolutions.
• Managed network projects successfully with proven track records.
• Working knowledge of DRP (disaster recovery plan) and BCP (business continuity plan)

Preferred Skills

• Working experience in the IT support for critical trading environment
• ITIL foundation certified
• Knowledge of data centre facility management (24 x 7): structured cabling, data centre physical architecture (power, grounding, cooling, cabling, fire protection, rack/physical layout, physical security management)

Education

Necessity

• Degree in IT or engineering or equivalent.

Minimally possess technical network certification (CCNP-Routing and Switching and Data Centre) or higher

Job description
Primary Purpose

The Consultant is responsible to develop enhance and support Pega applications based on functional, nonfunctional, and security design requirements and ensure software and subroutines are working to specification, program codes have conformed to standards and are delivered with quality meeting schedule and requirements.
What will you do?

- Design and develop Pega applications using Pega platform provided   low code capabilities adhering best practices

- Build case types, data models, responsive user interfaces, and integrations with other systems

- Implement business logic using activities, data transforms, and decision rules

- Configure workflows, service level agreements (SLAs), and routing logic

- Implement security using Pega provided security rules

- Implement reporting using report viewer and report definitions

- Optimizing application performance using Pega provided tools and other DB tools

- Troubleshoot and resolve technical issues in Pega application and database

- Develop and maintain reusable components and frameworks

- Research, learn and evaluate new features in Pega plat form to enhance the solution

- Participate in code reviews and knowledge sharing sessions to maintain quality and to promote best practices
Technical Design

- Translate business requirements into technical specifications

- Create and maintain low level technical design documents

- Ensure adherence to Pega best practices and guardrails

- Optimize application performance and scalability

Integration & Testing

- Integrate Pega applications with external systems using REST, SOAP, EMAIL, File and other protocols

- Develop Pega Unit test cases and perform unit testing. Support other phases of testing including system testing and user acceptance testing (UAT)

- Debug and resolve technical issues and defects

- Support deployment activities across environments

Collaboration & Documentation

- Work closely with business analysts, architects, and stakeholders

- Participate in requirement gathering and design sessions

- Document technical specifications, configurations, and processes

- Provide technical guidance and mentorship to junior developers
Qualifications

The ideal candidate should possess:

Mandatory:

- Pega Certified System Architect (CSA)

- Pega Certified Senior System Architect (CSSA)

Good to have:

- Pega Certified Lead System Architect (CLSA) or any other certifications

- Azure / AWS Cloud foundational / Associate pr higher levels of certification

- Specialization in React or Angular front-end technologies

- Strong understanding of Pega Cloud services

- Hands-on experience in Kubernetes services

- Familiar with OOPS concepts and other programming /scripting languages like Java, JavaScript, shell / bash scrips.

- Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent

- At least 5 years of working experience in developing and delivering Pega application software

- Strong understanding of Pega OOTB capabilities with hands-on experience and able to clearly articulate technical skills

- Demonstrated experience in designing and developing Pega applications using App Studio and Dev Studio and Pega Blueprint

- Hands-on experience in in working with UIKit, Theme-Cosmos and Constellation applications

- Proven experience in integrating Pega application with other systems using various protocols

- Familiar with database and SQL concepts

- Familiar with AI technologies including Pega Gen AI capabilities and others

- Familiar with software delivery methodologies like Agile and Waterfall

- Strong debugging capabilities not limited to using Pega provided tools and demonstrated experience in providing alternate work arounds and alternate solutions

- Possess relevant system development / maintenance experience using Pega-related technologies

- Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards

- Strong problem-solving skills and ability to think out of the box

- Ability to work independently and collaboratively with strong communication and interpersonal skills

- Self-motivator with a positive attitude and with high energy

- Customer focused

Job Role : Database Administrator
Mandatory Skills : Database Administration (ORACLE (or) MS SQL)
Job Description:
Responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.

- Provide 1st level operational database support.
- Service database changes through change request process & provide status reports to the relevant parties.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated and provide timely status updates to relevant parties.
- Monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
- Monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
Ensure service level meet requirement.  Propose and implement action plan when required.
- Monitor databases according to standard operations procedures.
- Involve in implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- A good team player.
- Good customer service.
Responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.
- Provide 1st level operational database support.

- Service database changes through change request process & provide status reports to the relevant parties.

- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated and provide timely status updates to relevant parties. 1- Monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.

- Monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.

- Ensure service level meet requirement.  Propose and implement action plan when required.

- Monitor databases according to standard operations procedures.

- Involve in implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.

- A good team player.

Job Summary

Provide analysis on reported cases and define configuration specifications and business analyst requirements. Collaborate with teams to optimize and enhance systems using the OutSystems Rapid Application Development platform. Design, develop, and maintain system processes and integrations, ensuring quality and alignment with architecture standards.

Responsibilities

• Analyze reported cases to define configuration specifications and business analyst requirements
• Collaborate with cross-functional teams to optimize and enhance system performance and functionality
• Design, document, and maintain system processes to support business needs
• Propose and design solutions within stipulated timeframes and budgets using the OutSystems platform
• Ensure proposed solutions align with overall architecture design and comply with program and technical standards
• Design and develop integration points and interfaces with SAP, third-party software, and other applications
• Propose solutions to fulfill business requirements and identify opportunities for process streamlining
• Develop programs according to functional specifications and verify they meet business requirements
• Provide technical support during system integration and user acceptance testing, implementing code changes as needed
• Ensure developed programs pass vulnerability assessments and code quality inspections
• Plan and execute cutover activities for assigned modules
• Deliver comprehensive project documentation including design specifications, program specifications, and unit test plans
• Provide on-site support when necessary and troubleshoot issues before and after solution implementation
• Optimize system design and application functionality configuration
• Maintain high quality of deliverables and participate in quality assurance activities
• Identify risks, propose mitigation strategies, and manage risk throughout the project lifecycle
• Participate in change request processes including impact assessment, development, and testing
• Prepare and report progress status updates to the Project Manager and management in a timely manner

Preferred competencies and qualifications

• Experience with OutSystems Rapid Application Development platform
• Ability to work independently and efficiently, managing timelines and producing high-quality deliverables
• Minimum of two (2) years of Business Analyst experience
• Degree or Diploma in Computer Science, Engineering, or equivalent

Other Information

Work Location

• Bukit Merah

Job Description

• Design engineering solutions, including databases, data lakes, and warehouses, using AWS services along with Databricks' Delta Lake. Integrate Informatica IDMC for metadata management and data cataloging.
• Create, manage, and optimize data pipelines for ingesting, processing, and transforming data using AWS services like AWS Glue, AWS Data Pipeline, and AWS Lambda, Databricks for advanced data processing, and Informatica IDMC for data integration and quality.
• Integrate data from various sources, both internal and external, into AWS and Databricks environments, ensuring data consistency and quality, while leveraging Informatica IDMC for data integration, transformation, and governance.
• Develop ETL (Extract, Transform, Load) processes to cleanse, transform, and enrichdata, making it suitable for analytical purposes using Databricks' Sparkcapabilities and Informatica IDMC for data transformation and quality.
• Monitorand optimize data processing and query performance in both AWS and Databricksenvironments, making necessary adjustments to meet performance and scalabilityrequirements. Utilize Informatica IDMC for optimizing data workflows.
• Implement security best practices and data encryption methods to protect sensitive data in both AWS and Databricks, while ensuring compliance with data privacy regulations. Employ Informatica IDMC for data governance and compliance.
• Implement automation for routine tasks, such as data ingestion, transformation, and monitoring, using AWS services like AWS Step Functions, AWS Lambda, Databricks Jobs, and Informatica IDMC for workflow automation.
• Maintain clear and comprehensive documentation of data infrastructure, pipelines, and configurations in both AWS and Databricks environments, with metadata management facilitated by Informatica IDMC.
• Collaborate with cross-functional teams, including data scientists, analysts, and software engineers, to understand data requirements and deliver appropriate solutions across AWS, Databricks, and Informatica IDMC.
• Identify and resolve data-related issues and provide support to ensure data availability and integrity in both AWS, Databricks, and Informatica IDMC environments.
• Optimize AWS, Databricks, and Informatica resource usage to control costs while meeting performance and scalability requirements.
• Stay up-to-date with AWS, Databricks, Informatica IDMC services, and data engineering best practices to recommend and implement new technologies and techniques.
• Qualifications

• Bachelor’s or master’s degree in computer science, data engineering, or a related field.
• Minimum 4years of experience in data engineering, with expertise in AWS services, Databricks, and/or Informatica IDMC.
• Proficiency in programming languages such as Python, Java, or Scala for building data pipelines.
• Evaluate potential technical solutions and make recommendations to resolve data issues especially on performance assessment for complex data transformations and long running data processes.
• Strong knowledge of SQL and NoSQL databases.
• Familiarity with data modeling and schema design.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• AWS certifications (e.g., AWS Certified Data Analytics - Specialty, AWS Certified Data Analytics - Specialty), Databricks certifications, and Informatica certifications are a plus.

Preferred Skills

• Experience with Python and Databricks.
• Knowledge of data governance and data cataloguing tools, especially Informatica IDMC. • Familiaritywith data visualization tools like Tableau.
• Knowledgeof containerization and orchestration tools like Docker and Kubernetes.
• Understanding of DevOps principles for managing and deploying data pipelines.
• Experience with version control systems (e.g., Git) and CI/CD pipelines.

PrimarySkills

• Informatica/IDMC, Databricks/Python (Hands on strong knowledge in any one)

SecondarySkills

• Tableau/OAS

Preference
• AWS Cloud practitioner / Databricks, IDMC Data Engineer certification

SNOW FLAKE + AWS IS MANDATORY

JOB DESCRIPTION

We are modernizing an enterprise data warehouse to a cloud-native analytics platform on AWS + Snowflake. We are looking for a Senior/Lead Data Engineer to design and build reliable ingestion and ELT pipelines, dimensional data models, and production-ready operational controls.

This is a hands-on role with opportunities to lead technical direction, mentor engineers, and work closely with architects, QA, and platform teams through build, testing, and go-live.

Key Responsibilities

• Design and build data pipelines and data warehouse layers in Snowflake (e.g., RAW/ODS/DW schemas, tables, views).
• Implement ingestion and orchestration using Snowflake features such as Stages/Storage Integrations, Snowpipe, Tasks/Streams, Stored Procedures (or equivalent agreed patterns).
• Develop and maintain dimensional models (facts/dimensions), including transformations, aggregates, and performance optimisation.
• Implement data quality checks, reconciliation, and validation to ensure correctness and consistency.
• Build operational readiness: error handling, rerun/recovery patterns, monitoring support, and clear runbooks/documentation.
• Collaborate with cross-functional teams (cloud/DevOps, QA, BI/reporting) and support SIT/UAT and deployment activities.

Qualifications

Requirements (Must-Have)

• 5+ years of experience in data engineering / enterprise data warehousing delivery.
• Strong SQL skills (complex joins, window functions, performance tuning).
• Hands-on experience building on Snowflake (or strong cloud DW experience with solid ability to ramp up on Snowflake quickly).
• Good understanding of dimensional modelling (fact/dimension design).
• Experience with cloud data integration patterns (e.g., S3 or similar object storage) and production pipeline practices (logging, retries, operational support)

Plus Points (Advantage)

• Oracle DW / legacy warehouse migration experience.
• Semi-structured data handling (JSON/XML/VARIANT).
• CI/CD for data deployments (Git-based workflows, automated releases).
• Familiarity with BI tools (e.g., Tableau) and governed dataset publishing.
• AI / ML/ GenAI-related certification(s)

What We Value

• Practical problem-solving and delivery ownership.
• Strong engineering fundamentals and clean implementation.
• Ability to work in fast-paced projects and collaborate effectively.
• Willingness to learn and adapt

Senior/Lead Expectations

• Can take ownership of a workstream end-to-end.
• Can guide design decisions and review others’ work.
• Comfortable working with stakeholders to clarify requirements and deliver iteratively.

Job Summary

Basil Technologies Pte Ltd are seeking an experienced Technical Director with over 10 years of experience in Information Technology to lead and oversee the organization's technical strategy, architecture, and engineering teams. The ideal candidate will possess strong technical expertise, leadership capabilities, and a proven track record in delivering scalable technology solutions aligned with business objectives.

Key Responsibilities

Define and drive the technical vision, architecture, and strategy for the organization.

Lead and mentor engineering, development, and technical teams to ensure high performance and innovation.

Over see the design, development, and deployment of scalable IT systems and applications.

Collaborate with business stakeholders, product teams, and senior leadership to align technology initiatives with business goals.

Ensure best practices in software development, system architecture, security, and performance optimization.

Evaluate and implement emerging technologies, tools, and frameworks to improve efficiency and scalability.

Manage project delivery timelines, budgets, and resource allocation for technology initiatives.

Ensure compliance with IT governance, security standards, and regulatory requirements.

Drive continuous improvement, innovation, and digital transformation initiatives within the organization.

Provide technical leadership during critical decision-making and system design discussions

Required Qualifications

Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related field.

10+ years of experience in software development, IT architecture, or technical leadership roles.

Proven experience in leading engineering teams and large-scale technology projects.

Strong knowledge of software architecture, cloud platforms, and modern development frameworks.

Experience with cloud technologies (AWS, Azure, or GCP).

Expertise in system design, microservices architecture, APIs, and distributed systems.

Strong understanding of DevOps, CI/CD pipelines, and Agile methodologies.

Excellent leadership, communication, and stakeholder management skills.

Preferred Skills

Experience in enterprise architecture and digital transformation initiatives.

Familiarity with AI, data engineering, or advanced analytics platforms.

Experience working with cross-functional global teams.

Strong problem-solving and strategic decision-making abilities.

Key Competencies

Strategic Technical Leadership

Solution Architecture & System Design

Team Leadership & Mentorship

Stakeholder Management

Innovation & Technology Adoption

Project & Delivery Management

Job Description & Requirements

Job Summary

We are seeking a Data Integration Analyst to generate and operationalize insights from diverse data sources, supporting key stakeholders through comprehensive data lifecycle management and data supply chains. You will extract, normalize, and transform data to deliver actionable business and performance insights via dashboard visualizations.

Responsibilities

• Extract, normalize, and transform data from multiple sources to support business and performance insights
• Build and maintain complex SQL queries and data pipelines to ensure reliable data flow and accessibility
• Develop compelling and user-friendly data visualizations using commercial and/or open-source BI tools to communicate insights effectively
• Code in Python, R, or similar scripting languages to operationalize analytics workflows and automate data processes
• Collaborate with stakeholders to understand core business objectives and design end-to-end data-centric solutions that address their needs
• Apply critical thinking and analytical problem-solving skills to identify data issues and optimize data integration processes
• Maintain high attention to detail to ensure data accuracy and integrity throughout the data lifecycle
• Continuously develop expertise within your area of responsibility by staying current with emerging market offerings and technologies

Required competencies and certifications

• Proficiency in SQL for building and maintaining complex queries and data pipelines
• Experience building data visualizations and analytics using commercial and/or open-source BI tools
• Coding capability in Python, R, or similar scripting languages to operationalize analytics workflows
• Minimum 1-2 years of experience in data analysis and visualization

Preferred competencies and qualifications

• Undergraduate or graduate degree in Computer Science or equivalent
• Experience with Amazon Web Services, Cloudera, or other cloud services
• Data pipeline and/or database development experience
• Knowledge of statistical modeling, predictive analytics, or machine learning
• Certification in leading data analytics platforms such as Tableau, Qlik, MicroStrategy, Informatica, Talend, Microsoft SAS, or IBM

Work Location Depot Road

Job Summary

We are seeking a Full Stack Developer with expertise in Golang, Node.js, and React.js, who will design, develop, and maintain scalable applications integrating AI capabilities. You will collaborate with cross-functional teams in an Agile environment to deliver innovative, secure, and high-quality software solutions.

Responsibilities

• Design, develop, and maintain backend services using Golang to ensure scalable and efficient application performance
• Develop responsive and user-friendly frontend applications with React.js, leveraging hooks and component-based architecture to enhance user experience
• Build and consume RESTful APIs and microservices to enable seamless communication between system components
• Integrate AI/ML capabilities such as chatbots, smart search, and predictive features into applications to drive intelligent functionality
• Collaborate with data scientists and AI engineers to deploy and integrate AI models into production systems, ensuring operational reliability
• Implement secure coding practices, including authentication and data protection measures, to safeguard application integrity
• Participate actively in solution design discussions, code reviews, and Agile sprint activities to maintain high-quality deliverables
• Support CI/CD pipelines, manage deployments, and resolve production issues promptly to minimize downtime
• Conduct integration testing, system testing, and User Acceptance Testing (UAT) to identify and fix bugs, ensuring smooth production execution
• Investigate reported problems and errors, initiate amendments, and perform testing to maintain system accuracy and efficiency
• Prepare and maintain up-to-date system documentation to support knowledge sharing and operational continuity
• Collaborate closely with architects, business analysts, QA teams, and stakeholders to deliver end-to-end software solutions aligned with business goals
• Understand mobile and web application environments, applying responsive and adaptive UI design principles to optimize accessibility
• Manage multiple tasks and priorities concurrently, demonstrating strong organizational and problem-solving skills

Required competencies and certifications

• Strong hands-on experience in Golang backend development
• Solid experience with Node.js development
• Proficiency in React.js, including hooks and component-based architecture
• Experience building and consuming RESTful APIs
• Familiarity with relational and/or NoSQL databases
• Understanding of mobile and web applications with responsive/adaptive UI design
• Experience with version control systems
• Good understanding of secure coding and application security principles
• Ability to manage multiple tasks and priorities concurrently
• Perform Static Code Analysis for quality and vulnerability checks

Preferred competencies and qualifications

• Hands-on experience integrating AI/ML services or models into applications
• Experience in Java backend development
• Experience in React Native mobile development
• Cloud certifications (e.g., AWS Certified Developer, Google Professional Cloud Developer, Microsoft Azure Developer Associate)
• AI / ML certifications (e.g., AWS Machine Learning Specialty, Google Professional Machine Learning Engineer, Azure AI Engineer Associate)

Role Name - LLM / AI Quality Engineer

Work Location - Serangoon North

Qualifications:
The ideal candidate should possess:

• 3+ years in software testing/QA with strong test methodology and tooling; hands-on API testing and performance testing.
• Programming familiarity (e.g., Python/TypeScript) and experience with CI/CD and version control.
• Cloud basics (AWS/Azure/GCP) and microservices fundamentals.
• Degree / Diploma in CS/IT or equivalent.

Preferred (AI/ML Focus)

• Understanding of ML concepts and MLOps; experience with model validation and monitoring in production.
• Experience with AI-specific security testing and vulnerability assessment.
• Familiarity with evaluation/observability tools (any of): LangSmith, Weights & Biases, RAGAS, TruLens, Promptfoo, DeepEval, Guardrails/LlamaGuard, Presidio; plus OpenTelemetry-style LLM traces.
• Practical exposure to Azure OpenAI/Bedrock/Vertex and model gateways; quota & token accounting know-how.

Tooling & Automation

• Modern automation frameworks (e.g., Playwright, Cypress, Selenium), API test tools (Postman/REST Assured), performance tool (k6/JMeter), and CI/CD integration.  
• Data evaluation pipelines for RAG (embedding validation, filtering, drift detection).

Traits

• Outcome-oriented, high standards; strong communication and collaboration; customer-focused; proficient in written and spoken English.

Telco Context (Nice-to-Have)

• - Experience testing copilots/agents for BSS/OSS, NOC analytics, and enterprise care; ability to tie eval KPIs to CSAT, AHT, FCR, MTTR.

Job Description
What you will do:

As a LLM / AI Quality Engineer, you will lead the end-to-end evaluation of AI applications—LLM features, RAG systems, and multi-agent workflows—to ensure they meet business outcomes, safety requirements, and platform standards. Own test design, execution, and reporting across offline, pre-prod, and in-prod stages, integrating with CI/CD and working closely with product, data, and platform teams.

1) AI/LLM Evaluation & Test Design

- Define evaluation strategies (golden sets, adversarial suites, regressions), pass/fail gates, and SLOs for quality, safety, latency, and cost.

- Establish rubric-based human reviews (usefulness, faithfulness, safety, clarity) and calibrate annotators.

- Instrument LLM-as-judge where appropriate with calibration and spot checks.

2) RAG, Retrieval, & Grounding

- Measure retrieval precision/recall, MRR/nDCG, and answer faithfulness to sources; detect hallucination and citation errors.

- Test chunking, prompt templates, filters, and policy chains; monitor stale/poisoned content.

3) Agentic & Tool-Use Scenarios

- Validate multi-step plans, tool selection, error recovery, retries, and idempotency for functions with side effects.

- Contract-test JSON schemas and structured outputs across services.

4) Non-Functional, Performance & Cost

- Run token-aware load/soak tests (context length, temperature, batching); track p50/p95/p99, throughput, timeouts, cache hit rate, and cost per successful task.

- Recommend optimizations (prompt/policy changes, retrieval tweaks, caching).

5) Security, Privacy & Safety

- Red-team for prompt injection, data exfiltration, indirect injections via retrieved content; validate guardrails pre/post inference.

- Enforce PII controls, data-residency, and compliance checks; align with organizational security testing practices.

6) Observability & CI/CD Integration

- Implement prompt/dataset/version lineage and trace-based evals; automate in CI (pre-merge golden tests, nightly adversarials) with canary/A-B in prod and rollback criteria.

- Produce clear, decision-ready reports with risk assessments and release recommendations.

7) Project Delivery & Collaboration

- Analyze requirements, enhance test plans with additional cases, prepare environments (including cloud), execute tests per plan, and drive defect resolution.

- Provide regular status updates; manage test activities to schedule; support SIT/UAT and production readiness.    

8) Performance, API & Platform Testing (Carry-over)

- Execute API, performance, and load testing for microservices/web services that underpin AI features; integrate automated testing into CI/CD.

9) Team & Standards

- Adopt and improve test standards/methodology; share practices, train teams, participate in peer reviews, and pursue self-directed learning.

Role Name - Application Engineer (Testers)

Job description

We're looking for a detail-oriented and analytical Application Engineer (Testers) to join our quality assurance team in Singapore. In this role, you will be responsible for designing, executing, and documenting comprehensive test cases to ensure the highest quality standards for our applications. You will work closely with development teams to identify, analyze, and resolve application issues while maintaining meticulous attention to detail throughout the testing process.

- Conduct exploratory testing to identify potential issues and ensure software quality.

- Perform regression testing to verify that new code changes do not adversely affect existing functionalities.

- Utilize Tosca for automated testing and ensure comprehensive test coverage.

- Collaborate with development and QA teams to understand requirements and develop effective test plans.

- Create, execute, and generate Test Case Scenarios for automation and manual testing.

- Execute test cases, document results, and report defects using Qtest.

- Implement visual testing using Applitools to ensure UI consistency across different platforms.

- Conduct web penetration testing to identify security vulnerabilities and ensure application security.

- Participate in test planning, estimation, and risk analysis activities.

- Continuously improve testing processes and methodologies.

Qualifications:

- To be or already certified with Tricentis Automation Certifications:-

- Automation Specialist – Level 1

- Automation Specialist – Level 2

- Test Design Specialist – Level 1

- Test Design Specialist – Level 2

Added advantage:

- Experience with Qtest and Applitools.

- Certification as a software testing professional (e.g., ISTQB, CSTE).

- Knowledge of web penetration testing techniques.

- Strong analytical and problem-solving skills.

- Excellent communication and teamwork abilities.

- Attention to detail and a commitment to delivering high-quality software.

Preferred Skills:

- Experience with other testing tools and frameworks.

- Knowledge of SQLs.