Total 4 job vacancies by Atlassian Pte. Ltd.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Your future team

The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success.

Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes, providing the highest benefits from their Atlassian investment. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.

We’re hiring an Engagement Manager to join our Advisory Services team as an individual contributor - this is not a managerial role. The Engagement Manager plays a critical role in driving customer outcomes by advising external clients on achieving their goals with Atlassian’s solutions. This position is key to driving Advisory Services engagements and focuses on leading and executing client engagements to meet strategic goals and deliver value. This is an individual contributor role reporting to a manager in Advisory Services.

What You'll Do

• Be the primary contact for your Advisory Services engagements, driving the direction throughout the engagement lifecycle. You will be the sole access point to the Advisory Services organization for your clients, facilitating collaboration and ensuring the efficient delivery of customer outcomes.
  
• Take charge of proactive scope management to ensure that the team stays aligned with the engagement vision and meets your client's desired outcomes. You will execute projects to achieve results while balancing available time and resources. Additionally, it involves identifying future opportunities for further outcomes, growth, and expansion. Accelerate time to value by applying project and program management expertise, ensuring the efficient and high-quality delivery of results for clients.
  
• Cultivate enduring relationships with clients by applying consultative skills, maintaining clear and consistent communication, and monitoring and reporting on the value generated from the Advisory Services engagement.
  
• Partner with teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers.
  
• Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events.

Your Background

• 8+ years of experience within SaaS companies or similar product organizations or technology consulting firms. Track record in managing large-scale projects and programs.
  
• 3+ years in Professional Services, Technical Consulting, or Success customer-facing roles. Experience managing client relationships and delivering successful project outcomes.
  
• You're fluent in English, but it would be nice to have a second language, such as Bahasa, Thai, Mandarin, for business communication.

It’s nice if you have

• PMP Certification, Agile Certification (Scrum Master, Product Owner), or similar: A recognized credential that validates your ability to manage professional projects.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success.

To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process,

visit go.atlassian.com/crh.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

In this role, you'll get to:

Develop and execute a sales strategy to drive revenue growth for Jira Service Management in the SEA market.

Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.

Work with cross-functional teams, including Enterprise Advocate, Marketing, Customer Success, and Product, to ensure customer satisfaction and retention.

Represent Jira Service Management at industry events and conferences.

Provide accurate sales forecasts and reports to senior management team located in Australia.

Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.

Be part of the very first few hire of the Solution Sales Executive team for Jira Service Management in the South East Asia region.

On your first day, we'll expect you to have:

Experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors (Generally 10 years of experience).

Experience in the ITSM market and familiarity with any mainstream service management solutions is a must.

Experience working with customers across Southeast Asia markets, including collaboration with local system integrator (SI) partners on RFP/RFI processes

Comfortable of making independent decision driving Co-sell and GTM campaign with other Atlassian team and channel partners in the SEA market.

Fluency in English is required, as the role involves engaging with regional stakeholders and reporting to management in Australia.

Fluency in Mandarin is a plus.

Certified in ITIL is a plus but not mandatory.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success.

To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process,

visit go.atlassian.com/crh.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Your future team

The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success.

Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes, providing the highest benefits from their Atlassian investment. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.

We're hiring a Senior Solution Consultant with a Cloud Platform focus to join our Advisory Services Delivery team as an individual contributor - this is not a managerial role. Atlassian Solution Consultants are experts in Atlassian products, practices, and solutions, delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian.

Each member of the team is accomplished at delivering performant strategic technical guidance at scale, aligning product capabilities with business needs and desired outcomes.

You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Our aim is to help customers unleash the potential of their teams and get the most out of their Atlassian investment.

What you'll do:

Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers.

Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions.

Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams.

Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas.

Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers.

Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events.

Your background:

6-8 years of experience within SaaS companies

5+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership.

Demonstrated expertise in our Cloud Platform, including:

• Experience administering Atlassian Cloud ecosystems including applications like Jira Software, Jira Service Management, Confluence, Guard, Focus, Rovo, etc
• Background in SaaS based-architectures, integration methods, and associated security considerations.
• Experience performing Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models.

Experience with popular best-in-breed products in the ITSM space and Atlassian ecosystem that support enterprise-grade IT operations.

Experience identifying, testing, deploying, and/or integrating best-inbreed ITSM tooling that satisfies customer requirements and improves the end-user experience.

You're fluent in English, and nice to have a second language such as Bahasa, Thai, Mandarin for business communication.

It’s nice if you are:

Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices.

Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams.

Experienced working with large customers in a consulting or technical expert capacity.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process,

visit go.atlassian.com/crh.

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is seeking a passionate Solutions Engineer to join our dynamic APAC Solutions Engineering team, focusing on our largest South East Asian customers. We are dedicated to being a trusted advisor to our major clients, helping them achieve their full potential with Atlassian. If you're ready to be part of a team that plays a crucial role in the broader GTM strategy, apply today and connect with our friendly Recruitment team.

What You’ll Do

Be a Technical Leader: Own the technical engagement in pre-sales opportunities, building trusted advisor relationships with customer technical teams.Advocate for Atlassian: Understand and position our solutions in the context of customer goals, highlighting our technical differentiators.

Empathise with Customers: Practice empathy to understand customer pain points and technical challenges.

Lifelong Learning: Stay updated on changes and continuously discover new ways to enhance your product, technical, and customer knowledge.

Drive Business Outcomes: Own and drive your business and sales outcomes, helping to achieve our revenue goals.

Your Background

• Experience with an Enterprise sales cycle, understanding deal dynamics and value selling.
• Extensive experience in working with Enterprise Customers in a pre-sales, consulting or customer-facing capacity (generally 10+ years of experience)
• Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions.
• Technically minded or experienced in working with technology.
• Comfortable in a multi-functional context, engaging with executives or technical audiences.
• Familiarity with Collaboration, Scaled Agile, ITSM, or DevOps solution spaces is a plus.
• Experience working with Singaporean and South East Asian customers.
• Proficiency in English and a South East Asian language is required to effectively engage with regional customers.
• Knowledge of how software is defined, built, and deployed.
• Prior use of Atlassian products is a plus.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh