Total 2 job vacancies by Ascend Com Pte. Ltd.

• Coordinates and liaise closely with operation, projects and accounts department in the company to ensure smooth servicing for existing clients

• Provide event administrative and operational support

• Able to manage multiple events simultaneously

• Respond actively to sales enquiry, preparation in quotations and customer servicing

• Communicates with clients via email to ensure satisfaction with products and services, and arranges adjustments or solutions as needed to address concerns

• Generate and develop new sales opportunities (i.e. exhibitors, standbuilders, corporate etc.)

• Answers enquiries and provides information on the products and services of the company

• Build a fruitful relationship with existing accounts and exceed customer satisfaction

• Support any ad-hoc projects and duties as assigned by your team

Account Services Executive ( Client Servicing )

The Account Services Executive is responsible in managing clients and coordinating with internal and external partners. He/she will be part of the Events, Exhibitions & Conferences teams, working along side with our projects teams to deliver a successful event.

Responsibilities:

• Pre-sales and marketing support activities

• Resourceful & able to effectively explore and conclude sales opportunities

• Able to actively generate new accounts & maintain existing accounts

• Responding to sales enquiry, prepare quotations & customer accounts

• Maintain good relationships with overseas and local clients

• Be able to work with various departments to ensure deliverables

• Manage and work on event related documentation and administration

• Quotation, invoicing and payments

• Exceed customer satisfaction

• Other ad-hoc duties as assigned

• Conduct market research to identify selling possibilities and evaluate customer needs

Requirements:

• Minimum 1 year of Experience in Sales/ Event Industry

• Diploma equivalent cert. & above

• Self-motivated, eager to learn, Independent, strong communication skills and a team player

• Attention to details

• Good presentation skills

• Creative and great learning attitude

• Independent, able to handle stress & Multi-tasking

• Possess strong Interpersonal & Customer Service skills

• Language: English & Mandarin (we seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients

• Microsoft Office Proficiency

• Candidates well versed in IT/ AV Equipment an Advantage

• Candidates without experience are welcome to apply