Job Description
· Coordinate and manage daily trucking activities to meet customers’ delivery requirements.
· Attend to customers’ enquiries via phone and email promptly; schedule and confirm job orders, and update customer information in the system.
· Handle import and export documentation, including FCL and LCL shipments.
· Handle accurate and timely processing of Portnet documents accurately and timely, in compliance with regulatory and operational requirements.
· Monitor and update the status of import/export containers, providing real-time updates in the system.
· Ensure all jobs are completed in a timely and compliant manner.
· Perform tracking, data entry, filing, and maintenance of operational records.
· Troubleshoot and resolve issues related to transportation, logistics operations, import/export documentation, or customer concerns.
· Work closely with internal teams and external parties (e.g. transporters, shipping lines, customers) to ensure smooth operations.
· Assist in ad-hoc duties and projects as assigned.
Job Requirements:
· Minimum GCE ‘O’ Level or equivalent qualification.
· At least 1 year of relevant working experience in the logistics industry.
· Familiarity with Portnet system and Singapore import/export procedures will be an advantage.
· Basic computer literacy (MS Office)
· Good organizational and time management skills.
· Detail-oriented with the ability to multitask in a fast-paced environment.
· Strong problem-solving skills and adaptability.
· A team player with the ability to work independently when required.
Work Arrangement:
· 5.5-day per week,
· Monday to Friday, from 9am to 6pm, and
· Saturday, from 9am to 1pm
