Total 22 job vacancies by AYANA Hospitality

AYANA Hospitality is seeking a dedicated and skilled IT Officer to join our team at AYANA Midplaza, Jakarta. In this role, you will be responsible for maintaining and supporting the IT infrastructure to ensure smooth and efficient operations across the hotel. You will collaborate with various departments to troubleshoot issues, implement IT solutions, and provide technical support.

Key Responsibilities

• Maintain and monitor all IT systems, networks, and hardware within the hotel.
• Provide timely technical support to staff and resolve IT-related issues.
• Perform regular system updates, backups, and security checks.
• Assist in the installation and configuration of new hardware and software.
• Collaborate with vendors and service providers for IT procurement, maintenance, and upgrades.
• Ensure compliance with company IT policies and data security standards.
• Document IT procedures, incidents, and system configurations.
• Stay updated with the latest technology trends to recommend improvements.

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum 1-3 years of experience in IT support or related role (Preferably from the Hotel / Hospitality Industry)
• Strong knowledge of Windows and Linux operating systems, networking, and hardware troubleshooting.
• Experience with server management, backups, and cybersecurity practices.
• Good communication and interpersonal skills
• Knowledge of hotel systems (PMS, POS, PBX)
• Basic networking (TCP/IP, VLAN, Wi-Fi troubleshooting)
• Windows Server & client OS
• Virtualization (Proxmox/VMware is a plus)
• Basic database and backup management
• Familiar with CCTV and access control systems

AYANA Hospitality is seeking a detail-oriented and organized F&B Admin to join our team. In this role, you will provide essential administrative support to the Food & Beverage department, ensuring smooth and efficient daily operations. You will handle documentation, coordinate communications, and assist with inventory management, contributing to the overall success of our F&B services.

Responsibilities

• Reporting & Documentation: Able to handle daily/monthly F&B reports, filing, purchase requests, invoices and coordination with Purchasing/Finance. Strong attention to detail.
• Inventory & Cost Awareness: Basic understanding of inventory control, stock-taking and F&B cost items (food, beverage, supplies).
• Work Attitude: Well organized, able to work under pressure and meet deadlines

• At least 1 year experience in F&B administration (hotel background preferred). Fresh graduates can be considered if strong in admin and reporting.
• Computer & System Skills: Proficient in Microsoft Excel (daily reporting, stock sheets, costing support) and familiar with POS/Hotel systems (e.g., Micros, Opera, or similar advantage).

Meal Allowance, Service Charge & Bonus

AYANA Hospitality is looking for a highly skilled and reliable Second Engineer to join our team aboard AYANA Cruise. In this role, you will be responsible for overseeing the operation, maintenance, and performance of all engine room machinery, ensuring safe and efficient vessel operations. Your strong technical expertise, attention to detail, and commitment to safety will play a vital role in supporting the overall performance and reliability of the vessel.

• Oversee the operation and monitoring of main engines and auxiliary machinery to ensure safe and efficient performance at all times.
• Conduct routine maintenance and perform necessary repairs on engine room equipment to maintain optimal functionality.
• Support the Chief Engineer in managing engine room operations and supervising engine crew activities.
• Manage fuel consumption and lubrication systems, ensuring proper usage, quality, and efficiency.
• Maintain accurate technical documentation and reports, while ensuring compliance with safety procedures and emergency protocols.

• Must hold a valid ATT V (Ahli Teknika Tingkat V) Management Certificate
• Possess a valid Seaman Book
• Hold a valid BST (Basic Safety Training) certificate
• Have a valid MCU (Medical Check-Up) certificate
• Hold a valid SCRB (Survival Craft and Rescue Boat) certificate

AYANA Hospitality is seeking a passionate and experienced Recreation Supervisor to join our team at AYANA Komodo. This role is ideal for an energetic individual with a strong background in fitness and recreation, who is committed to delivering exceptional guest experiences and maintaining high service standards.

• Manage Recreation team and daily operations
• Oversee activities (gym, boxing, swimming classes)
• Ensure SOP compliance, guest safety, and satisfaction
• Train and supervise team members
• Handle guest feedback professionally
• Maintain facilities and support new program development

• Proficient in gym instruction and fitness training.
• Certified or experienced in teaching yoga.
• Skilled in boxing techniques and coaching.
• Competent swimmer with strong aquatic skills.
• Fluent in English (spoken and written).
• Lifeguard certification is an advantage.

We are looking for MICE Experience Executive to oversee and organize events that will make an impact to a target audience. You’ll ensure events are successful and memorable. We want to see enthusiastic candidates with fresh ideas and the organizational skills required to not leave anything about an event to chance

Responsibilities

• Create and implement sales in operational activities for MICE and events business.
• Proactively target MICE opportunities in local and international markets.
• Proactively sell the hotels’ event spaces and drive Rooms and F&B revenue into the event, restaurant, and bar areas.

• Establish local partnerships and co-operations to promote accommodation and events.

• Establish business and market share for MICE and special events business.

• Establish and maintain relationships with assigned MICE agencies.

• Indonesian citizen only
• Customer-service orientation
• Skilled in project management
• Outstanding communication and negotiation ability
• Excellent organizational skills
• A knack for problem-solving
• A team player with leadership skills
• Minimum 2 years of experience in the same position in a large luxury resort
• Proven track of achieving targets, has strong organizational and time management skills.
• Diploma in Hotel Management, Business Management, Public Relations, or other relevant fields. Bachelor's degree is desirable.

We are looking for MICE Experience Manager (Mandarin Speaker) to oversee and organize events that will make an impact to a target audience. You’ll ensure events are successful and memorable. We want to see enthusiastic candidates with fresh ideas and the organizational skills required to not leave anything about an event to chance

Responsibilities

• Create and implement sales in operational activities for MICE and events business.
• Proactively target MICE opportunities in local and international markets specially in Chinese Market
• Proactively sell the hotels’ event spaces and drive Rooms and F&B revenue into the event, restaurant, and bar areas.

• Establish local partnerships and co-operations to promote accommodation and events.

• Establish business and market share for MICE and special events business.

• Establish and maintain relationships with assigned MICE agencies.

• Indonesian citizen only
• Customer-service orientation
• Skilled in project management
• Outstanding communication and negotiation ability
• Excellent organizational skills
• A knack for problem-solving
• A team player with leadership skills
• Minimum 2 years of experience in the same position in a large luxury resort
• Proven track of achieving targets, has strong organizational and time management skills.
• Diploma in Hotel Management, Business Management, Public Relations, or other relevant fields. Bachelor's degree is desirable.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Build and maintain relationships with clients.
• Conduct sales presentations to potential clients.
• Identify prospective clients and develop strategies to target them.
• Collaborate with our internal teams to develop customized solutions for clients.
• Prepare proposals and negotiate contracts with clients.
• Keep up-to-date with the latest trends and news in the hospitality industry.
• Attend industry events to network and promote our services.

• Indonesian Citizen only
• Fluent in Mandarin, with certified language test (minimum HSK 3)
• Minimum 2 years experience in the same position or related fields in the hospitality industry; especially in handling Chinese wedding, event and catering
• Proven track of achieving targets, has strong organizational and time management skills
• A team player with leadership skills with customer-service orientation
• Exceptional communication, negotiation ability, and interpersonal skills
• Proficient in English communication in both written and spoken
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

AYANA Hospitality, a leading hospitality company, is seeking a highly motivated and results-driven MICE Sales Coordinator to join our team. The ideal candidate will be responsible for promoting and selling our services to corporate clients and individuals seeking to plan events. As an expert in the hospitality industry, you will be responsible for building relationships with clients and delivering exceptional service.

In this role, you will be responsible for maintaining and growing a client base, identifying potential clients, and targeting them through various sales methods. You will also work closely with our internal teams to ensure that our services meet the needs of our clients.

As the MICE Sales Coordinator, you will have the opportunity to work in a fast-paced and dynamic industry. You will also have the opportunity to learn and grow professionally.

Responsibilities

• Build and maintain relationships with clients.
• Conduct sales presentations to potential clients (JSO)
• Identify prospective clients and develop strategies to target them.
• Collaborate with our internal teams to develop customized solutions for clients.
• Prepare proposals and negotiate contracts with clients.
• Keep up-to-date with the latest trends and news in the hospitality industry.
• Attend industry events to network and promote our services.

• Bachelor's degree in Hospitality, Business, or a related field.
• 2 - 3 years of experience in sales, preferably in the hospitality industry.
• Strong negotiation and communication skills.
• Ability to work well in a team environment.
• Ability to manage multiple projects and prioritize tasks.
• Detail-oriented and organized.
• Willingness to work flexible hours, including evenings and weekends.
• Based In Jakarta Office

We are looking for MICE Experience Assistant Manager to oversee and organize events that will make an impact to a target audience. You’ll ensure events are successful and memorable. We want to see enthusiastic candidates with fresh ideas and the organizational skills required to not leave anything about an event to chance

Responsibilities

• Create and implement sales in operational activities for MICE and events business.
• Proactively target MICE opportunities in local and international markets.
• Proactively sell the hotels’ event spaces and drive Rooms and F&B revenue into the event, restaurant, and bar areas.

• Establish local partnerships and co-operations to promote accommodation and events.

• Establish business and market share for MICE and special events business.

• Establish and maintain relationships with assigned MICE agencies.

• Indonesian citizen only
• Customer-service orientation
• Skilled in project management
• Outstanding communication and negotiation ability
• Excellent organizational skills
• A knack for problem-solving
• A team player with leadership skills
• Minimum 3 years of experience in the same position in a large luxury resort
• Proven track of achieving targets, has strong organizational and time management skills.
• Diploma in Hotel Management, Business Management, Public Relations, or other relevant fields. Bachelor's degree is desirable.

As AYANA continues to expand its world-class hospitality offerings, we invite passionate and driven professionals to become part of our prestigious team. We are currently seeking a dynamic and visionary leader for the following position to support our newly established Ballroom and Event Facilities.

Summary of Responsibilities:

• Lead the strategic planning and overall performance of the Conference & Catering division, driving revenue growth and maximizing the utilization of the resort’s ballroom and event venues.
• Develop and execute innovative Conference & Catering business strategies to position the resort as a premier destination for international conferences, high-profile corporate events, and luxury weddings in Bali.
• Provide leadership in destination event positioning, strengthening the resort’s reputation as a preferred venue for large-scale global meetings, conventions, and prestigious social events.
• Oversee the end-to-end event lifecycle, from business acquisition, event planning, and client engagement to flawless on-site execution, ensuring exceptional guest experiences.
• Demonstrate strong commercial and revenue management acumen, including strategic pricing, contract negotiation, and business development initiatives to maximize event profitability.
• Ensure successful planning and delivery of large-scale conferences, conventions, luxury weddings, and high-profile events, maintaining the highest standards of luxury hospitality service.
• Work closely with the EAM MICE & Catering and F&B Service leadership to ensure seamless collaboration between MICE Sales, Catering, Banquet Operations, Culinary, and other operational departments.
• Lead, mentor, and develop a high-performing Conference & Catering team, fostering a culture of innovation, service excellence, and accountability.
• Build and maintain strong relationships with corporate clients, international event planners, wedding organizers, and strategic partners to drive sustainable business growth.
• Analyze global MICE trends, competitor activities, and emerging market opportunities to strengthen the resort’s competitive positioning.
• Collaborate with the Marketing & Communications team to design impactful promotional campaigns that elevate the resort’s visibility in international and domestic MICE markets.
• Provide strategic business insights, revenue forecasts, and performance analysis to senior management.
• Ensure all MICE & Catering operations and service delivery are aligned with company policies, operational standards, and the resort’s luxury hospitality service excellence.

• Minimum 5 years of leadership experience in MICE, Catering, or Events within a luxury hotel, convention center, or integrated resort.
• Strong understanding of large-scale events, conferences, weddings, and banquet operations.
• Proven ability to drive MICE revenue while coordinating closely with F&B and banquet operations.
• Excellent leadership, communication, and stakeholder management skills.
• Strategic mindset with strong business and operational acumen.
• Fluent in English, both written and spoken; additional languages are an advantage.
• Bachelor’s Degree in Hospitality Management, Event Management, Business Administration, or a related field.

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities:

• Generate new business, close deals, and increase revenue by cold calling, on-site visits and sales tours, and community networking
• Identify new business leads by examining local market trends and competition activities
• Supports the director of sales and marketing in preparing the department budget as well as the hotel's overall sales goals and strategy
• Conduct yourself as a professional representative of the hotel at various industry tradeshows, and conferences, and adhere to the guidelines of the budget and marketing plan

• Only for Indonesian Citizen
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Minimum 2 years of experience in the same position in a large luxury resort
• Proven track of achieving targets, has strong organizational and time management skills.
• Diploma in Hotel Management, Business Management, Public Relations, or other relevant fields. Bachelor's degree is desirable.
• Based in Jakarta

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Review and confirm all Banquet Event Orders (BEOs), rundowns, and function sheets to ensure readiness.
• Lead pre-event briefings with involved teams to align operational standards and expectations.
• Lead setup and execution of MICE, conferences, weddings, and social events.
• Ensure full adherence to BEOs and rundowns, including room layout, AV, décor, signage, and timing.
• Inspect setups for quality and brand standards; coordinate corrections as needed.
• Manage live event flow, transitions, and real-time adjustments with minimal disruption.
• Act as on-site liaison for clients, anticipating needs and addressing requests.
• Coordinate across departments (Banquets, AV, F&B, Security, Engineering) for seamless execution.
• Conduct post-event internal debriefs to capture lessons learned.
• Perform client follow-ups within 24 hours to gather feedback, address concerns, and identify opportunities for return business.
• Support revenue objectives by delivering flawless execution, enhancing client perception, identifying opportunities to enhance guest experience, and collaborating with Sales & Catering teams on follow-ups.
• Maintain professional and courteous relationships with clients, vendors, and internal stakeholders while upholding AYANA’s luxury service standards, cultural sensitivity, safety protocols, and sustainability commitments.

• Indonesian citizen only.
• Diploma or degree in Hospitality, Events, Tourism, or related field.
• 3–5 years experience in banquet, conference, or event operations within a luxury hotel/resort.
• Strong knowledge of event SOPs, facility management, and operational flow.
• Proven team leadership and coordination skills.
• Excellent communication and interpersonal skills.
• Strong organizational skills to manage multiple events under tight timelines.
• Knowledge of health, safety, hygiene, and sustainability regulations.
• Proficient in Microsoft Office and hotel/event systems (Opera, Delphi, or similar).
• Flexible availability including weekends, public holidays, and peak seasons.
• Fluency in English; Bahasa Indonesia preferred.

At AYANA Bali, we deliver world-class events ranging from international conferences to luxury weddings and gala dinners. We are looking for a professional and service-oriented Event Concierge Executive to act as the main on-site contact for clients during their events.

This role is responsible for supporting the client’s Person-in-Charge (PIC), coordinating with internal teams, and ensuring the event runs smoothly according to the approved BEO, event rundown, and AYANA’s luxury service standards.

Responsibilities

• Serve as the elevated, dedicated on-site liaison and proactive partner for the client’s Person-in-Charge (PIC), anticipating needs, providing regular updates, and delivering personalized assistance throughout the event.
• Conduct thorough pre-event facility and equipment inspections and walk-throughs to verify setup quality, room layout accuracy, AV/lighting/sound configuration, staging, furniture placement, décor, and overall venue readiness against the BEO and rundown.
• Strictly enforce adherence to the approved BEO and event rundown by monitoring timelines, transitions, program sequence, and all facility and equipment elements in real time.
• Lead on-floor event production by overseeing the smooth flow of the event, managing precise transitions between sessions or activities, maintaining program momentum, and executing minor adjustments seamlessly.
• Proactively identify and resolve operational issues (technical, timing, guest flow, facility or equipment related) during the event, escalating only critical matters to the Conference & Event Services Manager.
• Coordinate integrated execution across departments (AV/Technical, Facility/Logistics, Beverage, Banquets Service, Security) using strong facility and equipment expertise.
• Lead pre-event floor briefings with the crew and post-event debriefs to capture feedback, document successes and challenges, and drive continuous improvement.
• Perform ongoing client touch-base check-ins during the event and at event close to gather real-time feedback, address concerns, capture compliments, and identify upsell or return-business opportunities.
• Support revenue objectives by identifying and communicating potential add-ons (e.g., extra AV/equipment, décor enhancements, space upgrades) to the PIC and Manager during the event.
• Uphold and exemplify AYANA’s luxury standards, Balinese hospitality, cultural sensitivity, safety protocols, and sustainability practices in all on-floor interactions, facility handling, and equipment management.

• Only for Indonesian Citizen
• Minimum diploma or degree in Hospitality Management, Events Management, Tourism, or a related field.
• 4–6 years of progressive experience in conference services, banquet/event operations, or similar roles in luxury hotels or resorts.
• At least 2–3 years in a supervisory or leadership capacity handling on-floor execution for MICE and weddings (high-volume events preferred).
• Comprehensive, hands-on knowledge of MICE and wedding facilities (indoor/outdoor venues, capacities, layouts, contingency plans) and equipment (furniture, staging, AV/lighting/sound systems, décor items, etc.).
• Exceptional client-facing and communication skills; able to remain calm, proactive, professional, and polished under pressure.
• Strong organizational and multitasking abilities with meticulous attention to detail for real-time enforcement and verification.
• Proven leadership ability to direct and motivate junior staff, captains, or floor teams during events.
• Proficient in hotel/event software (Opera, Delphi, Cvent, or similar) and Microsoft Office.
• Fluency in English (written and spoken); additional Asian languages are advantageous.
• Flexible availability for extended hours, weekends, public holidays, and peak-season demands.
• High energy, positive attitude, cultural sensitivity, and an unwavering commitment to guest satisfaction and AYANA’s luxury reputation.

At AYANA Bali, we deliver world-class events ranging from international conferences to luxury weddings and gala dinners. We are looking for a professional and service-oriented Event Concierge Officer to support clients during their events and assist in ensuring smooth on-site coordination.

This role works closely with the Event Concierge team and other departments to assist the client’s Person-in-Charge (PIC), support event operations, and help ensure the event runs according to the approved BEO, event rundown, and AYANA’s luxury service standards.

Responsibilities

• Support the Event Concierge team as an on-site contact for the client’s Person-in-Charge (PIC), assisting with client requests, providing updates, and ensuring attentive service throughout the event.
• Assist in conducting pre-event facility and equipment inspections and walk-throughs to help verify setup quality, room layout accuracy, AV/lighting/sound configuration, staging, furniture placement, décor, and overall venue readiness according to the BEO and event rundown.
• Monitor event timelines, transitions, and program flow to help ensure the event follows the approved BEO and rundown.
• Support on-floor event operations by assisting with the smooth flow of the event, coordinating session transitions, and helping implement minor adjustments when required.
• Assist in identifying and reporting operational issues (technical, timing, guest flow, or facility related) during the event and coordinate with relevant departments for resolution.
• Coordinate with internal teams such as AV/Technical, Facility/Logistics, Beverage, Banquets Service, and Security to support smooth event execution.
• Participate in pre-event briefings and post-event debriefs to gather feedback and support continuous improvement.
• Conduct client check-ins during the event and at event close to gather feedback and ensure guest satisfaction.
• Assist in identifying potential add-on services (e.g., additional AV/equipment, décor enhancements, or space adjustments) and communicate them to the supervisor or manager when appropriate.
• Uphold AYANA’s luxury service standards, Balinese hospitality, cultural sensitivity, safety protocols, and sustainability practices in all interactions and operational support.

• Only for Indonesian Citizen
• Minimum diploma or degree in Hospitality Management, Events Management, Tourism, or a related field.
• 2–3 years of experience in conference services, banquet/event operations, or similar roles in hotels, resorts, or event venues.
• Experience supporting on-floor execution for MICE events, conferences, or weddings is preferred.
• Good client-facing and communication skills with the ability to remain professional and responsive during events.
• Strong organizational and multitasking skills with good attention to detail.
• Basic understanding of AV setups, venue logistics, and event operations.
• Ability to work collaboratively with internal teams and support supervisors or managers during event execution.
• Proficient in Microsoft Office; familiarity with hotel/event systems (Opera, Delphi, Cvent, or similar) is an advantage.
• Good command of English (written and spoken); additional languages are an advantage.
• Willing to work flexible hours including evenings, weekends, public holidays, and peak seasons when required.
• Positive attitude, strong teamwork, cultural sensitivity, and commitment to delivering excellent guest experiences aligned with AYANA’s luxury standards.

We are looking for a skilled Cook to prepare delicious meals according to menu. You will cook dishes that will delight our customers with their taste and timely delivery. An excellent cook must be able to follow instructions in cooking and delivering well-prepared meals. They must be deft in moving around the kitchen and apt in multi-tasking. Experience in using various ingredients and cooking techniques is also important. The goal is to help preserve and enhance our reputation so we can expand our clientele.

Responsibilities

• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook food in various utensils or grillers
• Check food while cooking to stir or turn
• Ensure great presentation by dressing dishes before they are served
• Keep a sanitized and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Monitor stock and place orders when there are shortages

• Knowledge of various cooking procedures and methods (grilling, baking, boiling etc.)
• Having experience in Pastry & Bakery product and Hot Kitchen ( Mandatory )
• Ability to follow all sanitation procedures
• Ability to work in a team
• Very good communication skills
• Excellent physical condition and stamina
• Diploma from a culinary school will be an advantage
• Willing to be placed in Karawang