Total 3 job vacancies by 8 On Claymore

Job Purpose

We are seeking a dynamic and results-oriented Assistant Director of Sales to join our team at a Novotel Living Singapore Orchard. This role is suited for a proactive sales professional with strong market knowledge and a proven ability to drive revenue performance within the extended stay segment.

The incumbent will be responsible for managing and growing a portfolio of key corporate and relocation accounts, while identifying new business opportunities to maximise occupancy and long-stay revenue. Working closely with internal stakeholders, this role is to ensure seamless coordination to deliver commercial objectives.

Primary Responsibilities

Sales & Revenue Generation

·Manage & develop a portfolio of corporate accounts, focusing on client retention, growth & occupancy for the serviced apartment

·Achieve daily targeted sales calls & weekly business lead generation

·Plan a minimum of 2 – 3 site inspections / entertainment meetings per week to qualified or new accounts

·Monitor competitor rate strategies, account penetration and marketing activities to maintain a competitive edge

·Conduct negotiations to achieve the best profit & rates for the property

·Fully manage accounts, including contracting, updating profiles and renewing contracts & RFPs in CVENT and updating profiles in ANAIS (sales system)

·Up-sell, cross sell & promote apartment facilities & services

·Collaborates with marketing team on advertising & promotions, maximing exposure for rooms & small events

Strategic Support

·Prepare sales action plans & account penetration list for the following months

·Maintain accurate client & company information in the PMS

·Provide regular updates on market trends, competitive intelligence & new business opportunities during revenue meetings

·Coordinate with front office /reservations / finance to ensure a seamless guest experience

Job Purpose

We are seeking a dynamic and results-oriented Senior Sales Manager to join our team at a Novotel Living Singapore Orchard. This role is suited for a proactive sales professional with strong market knowledge and a proven ability to drive revenue performance within the extended stay segment.

The incumbent will be responsible for managing and growing a portfolio of key corporate and relocation accounts, while identifying new business opportunities to maximise occupancy and long-stay revenue. Working closely with internal stakeholders, this role is to ensure seamless coordination to deliver commercial objectives.

Primary Responsibilities

Sales & Revenue Generation

·Manage & develop a portfolio of corporate accounts, focusing on client retention, growth & occupancy for the serviced apartment

·Achieve daily targeted sales calls & weekly business lead generation

·Plan a minimum of 2 – 3 site inspections / entertainment meetings per week to qualified or new accounts

·Monitor competitor rate strategies, account penetration and marketing activities to maintain a competitive edge

·Conduct negotiations to achieve the best profit & rates for the property

·Fully manage accounts, including contracting, updating profiles and renewing contracts & RFPs in CVENT and updating profiles in ANAIS (sales system)

·Up-sell, cross sell & promote apartment facilities & services

·Collaborates with marketing team on advertising & promotions, maximing exposure for rooms & small events

Strategic Support

·Prepare sales action plans & account penetration list for the following months

·Maintain accurate client & company information in the PMS

·Provide regular updates on market trends, competitive intelligence & new business opportunities during revenue meetings

·Coordinate with front office /reservations / finance to ensure a seamless guest experience

Job Overview

This position is responsible for the supervision of the smooth and efficient daily operation of the property and ensure that all the Service Apartment Guests and Visitor receive an optimum level of service and care at all times.

Responsibilities and Duties

● Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met

● Ensure that all team members’ appearance is up to the grooming standards.

● Coordinate and communicate with other departments as required regarding general administration and operation issue

● Provide management presence at all times by assisting with the handlings of guest’s needs and glitch tactfully and efficiently

● Ensure to do the greetings, rooming, enrolling and room tour upon arrival

● Has a perfect understanding and clear vision of the brand's guest promise, is exemplary in their manner and behavior. Is a coach and a project leader.

● Is the guests' voice within the property; centralizes, analyses and processes all available information concerning guests' perceptions of the services and products provided by the property.

● Supports your head of department in establishing a continuous improvement process and in introducing any necessary changes in working methods.

● Has regular and close contact with hotel guests. Organizes meetings with guests to collect feedbacks and ideas.

● Makes recommendations and propositions to the managers.

● Practices solving problems techniques within the hotel.

● Responsible for planning, organizing and executing seasonal and festive events, ensuring alignment with the company’s goals and brand standards. This includes creating event concepts, managing timelines, coordinating logistics and collaborating with various teams to deliver memorable and successful events.