Total 494 Manager level Quality Assurance / Control job vacancies

Job Description

• Oversee overall quality and safety of food products at Central Kitchen
• Ensure that food products meet standards set by company and regulatory bodies
• Develop and review quality and safety policies
• Conduct and manage regular inspections and audits
• To maintain and improve existing quality control procedures
• Conduct investigations on customers’ feedback
• Validate that all products were made in compliance with established QA protocol
• Ensure that standard operating procedures are adhered to
• Monitor quality standards of products
• Ensure that all activities conform to HACCP & AVA/NEA guidelines
• Supervise and oversee all quality assurance matters
• Product and process development
• Assist in all areas of R&D, product and process development, food tasting

Job Requirements

• Minimum Degree in Food Science & Technology or related field
• Preferably 5 years of working experience in the QA field (inspection, central kitchen or manufacturing background) in the F&B industry
• Able to write and converse well in both English & Mandarin due to operational needs to communicate with mandarin-speaking clients
• Highly motivated, meticulous and takes initiative

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• A rare Head of Compliance role with real ownership and regional impact
• Own regulatory strategy and lead compliance at group level

About Our Client

Our client is a Singapore-headquartered fintech platform operating in the cross-border payments space, supporting businesses transacting seamlessly across multiple markets.

With a growing international footprint and increasing regulatory complexity, the firm is now investing in senior leadership to own and shape its compliance and regulatory strategy across the region.

Job Description

• Act as the MLRO for a regulated MPI, leading regulatory engagement, inspections, and ongoing supervisory matters with MAS.
• Oversee group-wide compliance across multiple jurisdictions, ensuring alignment with local regulatory requirements.
• Build and enhance compliance frameworks, policies, governance structures, and internal controls.
• Lead financial crime compliance (AML/CFT, sanctions, ABC) including risk assessments, monitoring frameworks, and control effectiveness.
• Partner closely with business, product, and operations teams to support expansion, new initiatives, and regulatory approvals.

The Successful Applicant

• Strong experience within payments, fintech, or regulated financial services, with deep familiarity with the Payment Services Act (PSA).
• Proven experience as a Compliance Officer or senior compliance leader within an MPI, bank, or payments platform
• Strong track record managing regulatory engagements, licensing, audits, and regulatory interactions
• Experience building or scaling compliance frameworks across multiple entities or jurisdictions
• Commercially minded, with the ability to balance regulatory expectations with business growth in a fast-paced environment.

What's on Offer

This is an opportunity to step into a true Head of Compliance role with direct regulatory ownership in Singapore, where you will have the autonomy to shape and build compliance frameworks in a scaling fintech environment rather than inherit a fully mature structure. You will gain high visibility with senior leadership and play a key role in strategic decision-making, while working within a platform exposed to complex cross-border payment flows and regional expansion initiatives. The role offers a competitive compensation package with strong upside and long-term growth potential, making it well-suited for someone looking to combine leadership, ownership, and impact.

Contact

Devan Nanthacumar (Lic No:R1871442 / EA no:18S9099)

Quote job ref

JN-032026-6976476

Phone number

+65 6416 9879

Michael Page International Pte Ltd | Registration No. 199804751N  

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Summary

Responsible for Quality Assurance/Quality Control of Gradiant systems from engineering, construction, commissioning to operations phases. Implement, manage and maintain Gradiant’s Integrated Management System (IMS): ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System & ISO 45001:2018 Occupational Health & Safety Management System.

Manage all Gradiant QA/QC activities. This role is a regional role and adhoc travels are required.

Duties and Responsibilities

In collaboration and alignment with Corporate Engineering, Construction/Project Management, Procurement:

QA/QC

• Implement, manage and maintain Gradiant’s Integrated Management System (IMS): ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System & ISO 45001:2018 Occupational Health & Safety Management System.

• Develop, implement, communicate and maintain a quality plan (QP) ensuring the company’s quality management systems (QMS) and policies comply with quality system requirements.

• Manage and ensure that the company’s quality inspection processes & procedures are fully adhered to.

• Work with each department to create and maintain all procedures.

• Prepare and report quality metrics at the monthly management meetings.

• Organise and ensure technical staff carry out tests and checks according to QMS procedures.

• Work with all functions across the business and region to establish quality requirements from internal & external suppliers.

• Drive & lead quality audits – Internal, External & ISO.

• Ensure compliance with national and international standards (ISO) and legislation where required.

• Formulate and manage the development and implementation of goals, objectives, policies, procedures and systems pertaining to the QA/QC.

• Manage QA/QC checks on incoming material and supplied systems, ensuring key quality documentation is provided.

• Set clear compliance objectives for the quality team and ensure that these targets are achieved.

• Agree standards and establish a clearly defined regular rhythm of quality methods for staff to follow.

• Establish & lead NCR (non-conformance report) tracking and resolution across the entire business.

• Create and lead a CI (continuous improvement) culture and program focused on eliminating defects, rework and scrap.

• Set up and maintain controls and documentation procedures with QMS updates.

• Ensure document control procedures are strictly understood and followed throughout the company.

• Identify quality-related training requirements and deliver or organise relevant training.

• Travel to other regional offices and customer sites as necessary.

PROJECT SUPPORT

• Inspect the job whenever required as per approved procedures, client’s specification, applicable code, standards & approved drawings.

• Accountable for the quality and workmanship of every activity, precise knowledge of all aspects of engineering construction relating to Civil, Architectural, and Structural discipline interfacing the multidisciplinary processes.

• Responsible for QA/QC documents of the complete project including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered, and other important QA/QC documents.

• Ensure that the construction quality is in accordance with the approved Project Quality Plan.

• Ensure quality of inspected items meet project requirement and standard.

• Co-ordinate with Notifying body for site inspection (if required) for PED approval

• Conduct audits, creating audits finding reports and determine proper corrective and preventive actions.

• Close-out defects or non-compliance, final document compilation and submission, and get client acceptance.

• Participate in Construction & technical meetings related to Gradiant projects being executed and potential project opportunities as Gradiant’s representative.

SKILLS/EXPERIENCE/EDUCATION REQUIRED

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Chemical), (Mechanical), (Electrical) or equivalent

• Minimum 10 to 15 years of relevant working experience in EPC projects with multi discipline.

• A valid welding inspection certificate such as AWS Certified Welding Inspector or CSWIP 3.1. is preferable

• Understanding engineering drawings and specification requirements.

• Knowledgeable in QMS, Welding Inspection, Quality Assurance and Quality Control System.

• Understand piping fabrication/installation inspection and testing requirements.

• Familiar with basic conventional NDT methods.

• Computer literate and familiar in using basic Microsoft office programs.

• Excellent team player and able to work independently.

• Reliable, well-organized and detail oriented.

• Good communication and interpersonal skill

• Excellent organizational and strong verbal and written skills

• Knowledge of Health & Safety requirements

• Carry out other duties as may be assigned from time to time by your Superior.

JOB SPECIFICS

• Ability to work in a high energy, start-up-based environment.

• Strong communication skills to convey ideas and technical information effectively with team and customers.

• Excellent customer orientation, willingness to deal with people, be flexible and be able to meet customer demands.

• Curiosity and strong drive to improve status-quo while working in a semi-autonomous environment.

• Pays attention to detail, identifies & solves complex issues.

• Checks work for quality.

• Shares suggestions to improve quality & productivity.

• Works independently with minimal supervision.

Responsibilities

• Assist in overseeing corporate compliance matters across multiple group entities
• Ensure compliance with statutory and regulatory requirements in Singapore and relevant jurisdictions (including Dubai)
• Maintain and update corporate records, registers, and filings
• Liaise with regulatory authorities, external auditors, and corporate secretarial firms
• Support in preparation and filing of annual returns, resolutions, and board documentation
• Monitor changes in regulations and ensure timely implementation of compliance requirements
• Assist in corporate governance practices and internal compliance frameworks
• Provide support on ad-hoc compliance and corporate secretarial matters

Requirements

• Degree in Commerce, Business, or related field
• Qualified or pursuing Company Secretary / Chartered Secretary (ICSA or equivalent)
• 4–5 years of experience in corporate compliance or company secretarial functions
• Familiarity with Singapore corporate regulations (knowledge of UAE/Dubai regulations is a plus)
• Strong understanding of corporate governance and statutory compliance
• Detail-oriented with strong organizational and documentation skills
• Good communication skills and ability to liaise with multiple stakeholders

Job Description

• Oversee overall quality and safety of food products at Central Kitchen
• Ensure that food products meet standards set by company and regulatory bodies
• Develop and review quality and safety policies
• Conduct and manage regular inspections and audits
• To maintain and improve existing quality control procedures
• Conduct investigations on customers’ feedback
• Validate that all products were made in compliance with established QA protocol
• Ensure that standard operating procedures are adhered to
• Monitor quality standards of products
• Ensure that all activities conform to HACCP & AVA/NEA guidelines
• Supervise and oversee all quality assurance matters
• Product and process development
• Assist in all areas of R&D, product and process development, food tasting

Job Requirements

• Minimum Degree in Food Science & Technology or related field
• Preferably 5 years of working experience in the QA field (inspection, central kitchen or manufacturing background) in the F&B industry
• Able to write and converse well in both English & Mandarin due to operational needs to communicate with mandarin-speaking clients
• Highly motivated, meticulous and takes initiative

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Reports to CEO / Executive Director and management on student administrative matter. Responsible for ensuring the institution complies with regulatory requirements such as the SkillsFuture Singapore frameworks (EduTrust & ERF), while overseeing the Registrar’s Office to ensure accurate student records, academic processes, and audit readiness.

This role acts as the bridge between compliance, academic operations, and management reporting.

1. Quality Assurance & Compliance

• Act as Management Representative (MR) for EduTrust compliance
• Ensure adherence to Private Education Act (PE Act), EduTrust Certification Scheme, Enhanced Registration Framework (ERF)
• Lead preparation of Policy & Operations Manuals (POMs), Corrective Action Plans (CAPs), Audit documentation
• Conduct internal audits & management review meetings
• Track regulatory updates and ensure implementation across departments
• Drive continuous improvement of Quality Management System (QMS)

2. Registrar Office Management

• Oversee full student lifecycle administration:
• Enrolment / contracts
• Attendance tracking
• Academic progression
• Graduation & certification
• Ensure accuracy and integrity of student records
• Approve transcripts, reports, and official documents before release
• Manage timelines for:
• Academic reporting cycles
• Examination records
• Student status reporting

3. Documentation & Data Governance

• Maintain proper document control system (versioning, retention)
• Ensure audit-ready records at all times
• Ensure compliance with PDPA
• Monitor data accuracy across systems (e.g. CRM/SIS)

4. Policy Development & Process Improvement

• Develop and review - Academic policies, SOPs for Registrar & QA processes
• Standardise workflows across departments
• Identify gaps from audits and implement improvements
• Use data insights to improve student experience and compliance standards

5. Staff Training & Stakeholder Support

• Conduct internal training on EduTrust requirements and Compliance procedures
• Guide departments on audit readiness
• Liaise with regulators, auditors, and external stakeholders

Requirements

• Bachelor’s Degree (Business / Education / Management)
• 5–7 years in:Education administration / RegistrarQuality assurance / compliance
• Strong knowledge of:EduTrust & ERFPrivate Education Act
• Skills - Audit & documentation, Analytical & detail-oriented, Policy writing, Stakeholder management

We are looking for a Hygiene & Compliance Manager to join our team

As a Hygiene & Compliance Manager, we rely on you to:

• Be responsible for maintaining the highest level of sanitation and hygiene standards in the hotel
• Ensures all food served to guests and colleagues are free of microbiological, chemical, and physical contamination, and all work areas conform to minimum requirements set by local health authorities.
• Manage, review and address all matters related to SFS or Local Food Safety Regulation

We are looking for someone who:

• Has proven experience in hygiene, compliance, quality assurance, or a related field
• Possesses strong knowledge of regulatory standards and best practices
• Demonstrates excellent attention to detail and problem-solving skills
• Has strong communication abilities
• Is proactive, organized, and able to work independently
• Is comfortable conducting audits and delivering training
• Is able to work 5-day work week, with shift rotations that include weekend and public holidays

Required Certifications:

• Food Hygiene Auditor Certificates [HACCP Level 3 Certificate, ISO 22000/FSSC 22000 Internal Auditor, Food Safety Level 1&3]
• ISO Internal Auditor Certificates [ISO 9001:2015 (Quality), ISO 45001:2018 (Health & Safety) & ISO 14001:2015 (Environmental)]
• Good to have: ISO 22000 Lead Auditor Certification / Food Safety Level 4

Responsibilities:

• Oversee the overall quality and safety of food products within the Central Kitchen.
• Ensure all products meet internal standards as well as regulatory requirements.
• Develop, implement, and review food quality and safety policies and procedures.
• Conduct and manage regular inspections, audits, and compliance checks.
• Maintain and continuously improve quality control processes and systems.
• Investigate customer feedback and implement corrective actions where necessary.
• Ensure all products are produced in compliance with established QA protocols.
• Enforce adherence to standard operating procedures (SOPs) across all operations.
• Monitor product quality standards and ensure consistency.
• Ensure compliance with HACCP and relevant AVA/NEA regulations.
• Lead and manage all quality assurance-related activities.
• Support product and process development initiatives.
• Assist in R&D activities, including product trials, testing, and food tasting.
• Perform any other duties as assigned by the Chief Quality Assurance Officer/Manager.

Requirements:

• Degree in Food Science & Technology or a related field.
• Minimum 5 years of relevant QA experience in the F&B industry (e.g., central kitchen, manufacturing, or inspection environments).
• Strong knowledge of food safety standards, including HACCP and local regulatory requirements (AVA/NEA).
• Good communication skills in English and Mandarin to liaise with Mandarin-speaking stakeholders.
• Detail-oriented, proactive, and highly motivated with a strong sense of initiative.

EA License No: 18C9123

EA Personnel: R25126753 (Samuel Tan Zihui)

Job Summary:

This position is responsible for handling daily legal and compliance activities, including document review, legal research, and corporate governance. It plays a crucial role in supporting the Legal & Compliance department in managing the company’s legal and regulatory obligations globally.

Responsibilities and Duties:

• Assist in reviewing and drafting contracts, NDAs and other legal documents.
• Ensure contracts comply with company policies and requirements, legal compliance, and international standards.
• Assist in matters related to the establishment of cross-border subsidiaries, including the preparation of incorporation documents and liaison with external company formation agencies.
• Assist in handling other matters assigned by the Legal Manager.

Requirements / Professional Skills:

• Minimum Diploma or bachelor’s degree in law, Legal Studies, or a related field is preferred.
• At least 1-2 years of relevant experience in corporate commercial law acquired in-house or in a law firm
• Able to work independently and be a team player
• Good written and spoken English to effectively communicate with international affiliates and business partners
• Able to maintain confidentiality on all legal and corporate secretarial matters

Quality Control Manager (Maternity Coverage)

4-6 Months Contract

Location : Gul Circle

Salary Up to $8,000 depending on experience

Industry: Pharmaceutical

Our client delivers vital healthcare solutions worldwide, powered by the precision and dedication of its Manufacturing & Supply teams. With your talent, they can expand their impact—protecting more people and offering hope to patients and their families.

Job Summary    

• Responsible for assisting the Head of Site Quality to implement quality control processes to ensure product meets the standards and regulatory requirements.
• Manage quality control systems and drive continuous improvement initiatives to enhance quality control operational efficiency and effectiveness.

Responsibilities:

• Developing and implementing the annual quality control objectives in alignment with the organizational strategy, vision, and objectives
• Implementing quality control processes supporting the right operation of the quality control activities, in accordance with the Sanofi global procedures
• Ensuring compliance of the quality control processes with internal and external quality requirements, regulations, and certifications
• Ensuring that any investigation related to quality control activities is performed in a timely manner to support final decision
• Maintaining a system to ensure compliance and that quality risks are properly identified, tracked, and mitigated for the quality control activities
• Ensuring a quality control schedule is in place to support the timely release of products and the adherence of the test’s execution to the committed standard times
• Ensuring the testing and release of all incoming materials
• Concluding on the conformance of analytical test results with regards to specifications to support the release of product batches
• Ensuring the use of validated analytical methods in compliance with the regulatory dossiers and the maintenance, qualification, and calibration of equipment to ensure accuracy and reliability of the QC activities
• Establishing metrics and monitoring data for the quality control activities, to identify trends and issues and to implement action plan
• Establishing and monitoring key performance indicators (KPIs) and metrics for the quality control activities, to report on the performance and effectiveness
• Promoting a culture of quality throughout the quality control organization
• Identifying and driving continuous improvement initiatives and projects to enhance the quality control efficiency and effectiveness fostering a culture of continuous improvement
• Evaluating and recommending new technologies, tools, and methods to enhance quality control processes and outcomes
• Leading and managing the quality control team, including hiring, training, coaching, and performance evaluation
• Ensuring management of budget allocation to QC department, and ensuring optimized expenses for the QC activities
• Preparing and participating in regulatory inspections and audits, providing expertise on quality control

Requirements

• Degree or background in Chemistry is ideal
• Microbiology background or experience managing a Microbiology lab team

Lim Pey Chyi - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

1. Nature of Engagement & Requirements

• Remote working arrangement except when need to head down for QC
• Flexible working hours (no fixed schedule)
• Responsible for outcomes and quality oversight of assigned students, coaches, and client experience
• Have swim coach background
• Have customer service experience
• Have team managerial experinence

2. Compensation Structure

Monthly Stipend (Fixed)

• $1,000 per month

• Covers all core responsibilities listed in Section 3

Monthly Performance Bonus (Up to $800)

• Bonus is paid monthly based on achievement of key outcomes:

A. Student Retention Performance – $400

• $400 payable if monthly retention rate is ≥ 98%

• 0 payout if < 98%

B. Service Quality / Escalations – $400

• $400 payable if 2 or fewer escalated cases in the month

• 0 payout if > 2 escalations

Bonus Eligibility Condition - Bonus is only payable if the Contractor has:

• Fulfilled all core responsibilities in Section 3

• Maintained timely and satisfactory execution of duties throughout the month

3. Core Responsibilities (Covered under $1,000 stipend)

A. Lesson Quality & Coaching Oversight

• Conduct minimum 3 quality check (QC) observations per week

• Observe lessons and assess teaching quality, student progress, and adherence to SOP

• Engage with parents/students for feedback or concerns

• Provide feedback and follow-up with coaches after observations/gathering feedback

B. Coach Management

• Engage regularly with coaches to ensure:

• SOP compliance - e.g. Highlight frequent/late cancellations or no shows

• Proper student progression

• Consistent lesson quality

• Communicate updates, reminders, and operational changes to coaches

C. Student Progress & Parent Engagement

• Understand goals and needs of students

• Proactively conduct follow-ups for at least 14 students per week - check in & update on progress after engaging with coach

• Maintain communication with parents regarding progress/feedback where necessary

• Manage SwimSafer test registration process & post-test outcomes

D. Escalation Handling

• Receive escalations from admin or coaches regarding:

• Lesson quality issues

• Parent dissatisfaction

• Coach-related concerns, etc

• Assess and intervene where necessary to resolve issues professionally

E. Student Transition Plan

• Plan smooth hand-over of students from one coach to another when needed

• Ensure satisfaction through the hand-over and follow up after transition is complete

E. Administration Oversight

• Supervise admin support staff

• Assign and review administrative tasks when required

• Ensure administrative accuracy and timeliness in execution of duties

F. Reporting

• Submit weekly summary report, including:

• Student progress updates

• Issues / escalations & outcomes

• Coach performance observations

• Key risks or concerns

• Terminations & reasons

H. Retention & Service Improvement

• Monitor reasons for student termination

• Identify patterns and propose improvements to enhance retention and service quality

4. Working Style Expectations

• Remote and flexible working arrangement

• Expected to respond within reasonable timeframes for escalations and operational matters

• Focus is on outcomes, consistency, and service quality rather than hours worked

5. Key Performance Indicators (Monthly)

• ≥ 98% student retention rate

• ≤ 2 escalated cases

• Minimum QC sessions completed weekly

• Minimum student follow-ups completed weekly

• Timely submission of weekly reports 

Job Description

• Oversee overall quality and safety of food products at Central Kitchen
• Ensure that food products meet standards set by company and regulatory bodies
• Develop and review quality and safety policies
• Conduct and manage regular inspections and audits
• To maintain and improve existing quality control procedures
• Conduct investigations on customers’ feedback
• Validate that all products were made in compliance with established QA protocol
• Ensure that standard operating procedures are adhered to
• Monitor quality standards of products
• Ensure that all activities conform to HACCP & AVA/NEA guidelines
• Supervise and oversee all quality assurance matters
• Product and process development
• Assist in all areas of R&D, product and process development, food tasting

Job Requirements

• Minimum Degree in Food Science & Technology or related field
• Preferably 5 years of working experience in the QA field (inspection, central kitchen or manufacturing background) in the F&B industry
• Able to write and converse well in both English & Mandarin due to operational needs to communicate with mandarin-speaking clients
• Highly motivated, meticulous and takes initiative

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900